Customer Service Representative (CSR)
SOMURA PHILIPPINES OPC
- Marikina, PhilippinesMarikina, Metro Manila, PhilippinesMarikinaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired a year ago
2022-12-10T16:00:00+00:00Job closed.
Job Description
- Manage large amounts of incoming orders via online
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Minimum Qualifications
- At least Senior High School graduate/Associate Degree
- Proven customer support experience or experience as a Client Service Representative
- Customer orientation and ability to adapt/respond to different types of characters
- Knows how to use Social media platform (Facebook, Tiktok, You tube, twitter)
Perks and Benefits
Paid Sick Leave
Employee Discounts
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Required Skills
- Business Correspondence
- Email Support
- Chat Support
- Customer Service
- Critical Thinking
- Communication Skills
- Data Encoding / Data Entry
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Once in a while
- Office Address
- Marikina, Metro Manila, Philippines
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About SOMURA PHILIPPINES OPC
A brand new Philippines-based company focuses on providing sustainable, budget-friendly, chic, and all the positive things you can think about clothing.
A company with grit, passion, and compassion.
Enjoy the clothing and feel the SOMURA experience!