Patient Experience Data Analyst - Bonifacio Global City
St. Luke's Medical Center
- Taguig, Philippines32nd St. 5th Ave., Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
The Patient Experience Data Analyst will perform the following essential functions:
- Analyze experience, performance trends, comparative/benchmarking data.
- Develop, maintain, and manage service/departmental improvement dashboards and scorecards on performance as measured in surveys.
- Provide orientation, training and education on accessing/interpreting patient experience data.
- Assist in managing patient experience data for the organization including: data uploads, data changes, data updates, testing, auditing, monitoring, and data error handling based on organizational goals.
- Participate in the creation and development of program and services to further advance the organization’s patient experience objectives.
- Other duties as assigned.
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree, Business Studies/Administration/Management, Mathematics, Statistics or equivalent.
- At least 2 year(s) of working experience in the related field is required for this position.
- Preferably 1-4 Yrs Experienced Employees specializing in accessing/interpreting patient experience data or equivalent.
- Additional education, training and/or work experience in the area of specialization inherent to the position is an advantage.
- Knowledge in statistical analysis, survey methodology and design, process improvement, and healthcare data or data analysis and reporting.
- Computer proficiency to Tableau, Xlookup, Python & Power B1.
- Strong communication and problem solving skills is a plus.
- Applicants must be willing to work in Bonifacio Global City,Taguig.
- Full-Time position(s) available.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Management and Consultancy
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Bonifacio Global City, Taguig, Metro Manila, Philippines
About St. Luke's Medical Center
The foremost and the most admired hospital in the Philippines, St. Luke's Medical Center (SLMC) has provided high-quality healthcare for over a century.
It was founded in 1903 with a mission to provide outstanding out-patient care. Today it is the foremost and most admired hospital in the Philippines and an acknowledged leader in Asia.
St. Luke's delivers on its mission of healing by gathering under one roof the finest medical expertise, the most sophisticated medical technology and facilities, and a deep-rooted culture of compassion. It supports this mission with research and continuing education for those who serve. The total dedication to quality and caring of the St. Luke's family is what distinguishes the hospital as a center of healthcare excellence in Asia.
These centers of excellence bring to the Philippines the latest medical advances and treatment modalities. Over 1,700 hospital-affiliated medical consultants see out-patients in more than 450 private clinics.
SLMC is the undisputed leader in virtually all medical specialties, including cardiovascular medicine, neurology and neurosurgery, cancer, ophthalmology, and digestive and liver diseases. It is the first choice of medical and health-related practitioners and patients for executive check-ups.
SLMC receives patients from around Asia, Micronesia, the Middle East, Europe and the United States.
With its rich legacy of excellence and a second new and modern facility at the Fort Bonifacio Global City, SLMC is in a position to realize a bolder vision of the institution as one of the top five hospitals in Asia by 2010.