Field CRS Team Leader - BATAM

Home Credit Indonesia (Recruitment Page for Operators, Agents and Team Leaders)

  • Balikpapan, Indonesia
    Balikpapan, East Kalimantan (Kalimantan Timur), Indonesia
    Balikpapan
    East Kalimantan (Kalimantan Timur)
    Indonesia
  • Full time
Posted 6 days ago and deadline of application is on 11 May
Recruiter was hiring 16 minutes ago

Job Description

  • Mengelola performa tim Field Collector agar sesuai dengan tujuan
  • Mendorong performa tim agar lebih efektif dan optimal
  • Memberikan penanganan terhadap Field Collector yang performanya menurun
  • Memberikan kontrol dan evaluasi skema insentif tingkat pertama.
  • Memastikan konsistensi dalam koleksi proses, sistem dan pelaporan
  • Mengimplementasikan proses dan pembaharuan
  • Melakukan training dasar bagi Field CRS Agent
  • Memberikan coaching bagi anggota tim
  • Melakukan review dan memberikan persetujuan terhadap rencana kunjungan
  • Memastikan uang terkumpul dan tersimpan dengan baik di Homer Select
  • Menjadi Account Collector bagi tim
  • Menjadi pemecah masalah tercepat bagi klien atau debitur
  • Pemeriksa kualitas dan performa anggota tim

Minimum Qualifications

  • Laki - Laki / Perempuan
  • Minimun Pendidikan D III / Setara
  • Memiliki pengalaman sebagai Field Collector di Banking/Financial Service min. 2 tahun
  • Memiliki Kendaraan Pribadi dan SIM C
  • Bersedia kerja di lapangan
  • Memiliki pengalaman dalam mengelola tim
  • Memiliki kemampuan komunikasi yang baik

Perks and Benefits

  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Performance Bonus Performance Bonus

Jobs Summary

Job level
Associate / Supervisor
Job category
General Services
Educational requirement
Bachelor's degree graduate
Office Address
Balikpapan, East Kalimantan (Kalimantan Timur), Indonesia
Industry
HiTech Financial Services
Vacancy
1 opening
Website
https://www.homecredit.co.id/Careers/Meet-Our-People

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About Home Credit Indonesia (Recruitment Page for Operators, Agents and Team Leaders)

PT Home Credit Indonesia is a multi-purpose financing company that provides financing for customers – both offline and online. We also offer multi-purpose financing to our existing customers to give them confidence to move forward with their financial goals. We aspire to transform the way the world shops by making the things that matter in life affordable for our customers. Home Credit Indonesia was established in 2012. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have nearly 2,500 employees and our planning to have in the region of 6,000 colleagues by the end of 2018. This special recruitment page is intended for self driven candidates who would love to build a successful career with Home Credit Indonesia, as one of the largest international high technology financing company. If you think that you are BRAVE TO SUCCESS WITH HIGH INCENTIVES AND CAREER OPPORTUNITY, then check our page because we have plenty of positions at Collection, CRM and Operation, from Operators/Agents to Team Leaders! Be part of CHAMPION TEAM. APPLY NOW!