Job closed.
Job Description
- Provide feedback to Location Manager, Network Roll Out and SQ & QA
- Monitoring branch operational and coordinate with Location Manager
- Deliver all the service as briefed from Location Manager and SQ to meet branch excellent
- Monitoring all the branch system and process as a Branch Standard
- Update work plan to achieve service excellence as a target from Location Manager
- Deliver Complaint Handling as brief from Location Manager and SQ to meet great customer experience
Minimum Qualifications
- Have an experience in Banking’s Service.
- Have a great skill in Complaint Handling, Banking Knowledge.
- Able to work & communicate with group and do multitasking skill to cover Digital Banking customer’s need
- Fluent in English for verbal and written
- Leadership
- Undergraduate or Master graduate.
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills
- Working area in Manado
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Manado, North Sulawesi (Sulawesi Utara), Indonesia
- Vacancy
- 1 opening
About Jenius
Every decision made in life always has financial consequences. We call this inseparable relationship between life and finance, Life Finance.
To help you organize your Life Finance, Jenius—as the newest service from BTPN—commits to provide you an excellent service.
Jenius is Banking Reinvented for you to have a full control in managing life and finances in a simpler, smarter, and safer way, from your smartphone.
We strive to grow, as a team and as individuals
We started with a small team, and we keep growing since then. With tons of new challenges and opportunities, we need more and more brilliant brains on board. From marketing minds, to tech savvy individuals, to creative people, we want to hear from you all. So if you’re interested in growing together with us, then maybe you’re the one we’re looking for.
We have lots of fun together
One that we can promise is, that you’ll definitely love to go to work. We ensure you that you’ve got the best environment as possible as your workplace, with the strong culture of teamwork and collaboration. Everyone on our team have their own share of work, but being a team means working side by side. Asides from having fun together, we’ll make sure to deliver a new way of life for you. How else can you get a new way of life if the one behind it doesn’t have one?