Transnational E-Business Solutions Inc.
Transnational E-Business Solutions Inc.

Tier 2 Support Engineer  

Transnational E-Business Solutions Inc.

 
  • Taguig, Philippines
    3rd floor, 3rd floor, The inHub, HMRID Property, Km 12, East Service Road, Western Bicutan, Taguig City in front of AFP RSBS Industrial Park., Taguig, Metro Manila, Philippines, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • ₱40,000.00 - ₱55,000.00 / month
    PHP
    40000
    55000
    40000
    MONTH
  • Full timeFULL_TIME

Expired 3 years ago

2021-03-02T16:00:00+00:00
Job closed.

Job Description

    • Resolving technical problems of assigned cases
    • Creation of and ability to troubleshoot PowerShell scripts
    • Ability to write SQL queries and understand database structure
    • Participate in group problem solving meetings to overcome challenging issues
    • Researching and solving complex issues
    • Working closely with Team Lead to meet SLA and customer requirements
    • Test and verify product functionality to reproduce customer issues
    • Document detailed failure and solution information within cases

Minimum Qualifications

    • 2+ years in a Technical Support Engineer, Desktop Support Engineer, IT Help Desk or similar role
    • 2-year degree required; 4-year degree preferred
    • Experience with SQL 2008 R2 or higher
    • Ability to write and demonstrate SQL queries SQL scripts and perform SQL table review
    • Experience with PowerShell scripting preferred
    • Knowledge of installing and maintaining webservers (IIS and Apache)
    • Prior working experience with .NET applications is highly desired
    • Any certifications such as CISSP, CISM, CompTIA Security+, SSCP are a benefit
    • Strong written and verbal English skills required
    • Ability to work with diverse worldwide team members and management
    • Azure and/or AWS support experiences a plus
    • One weekend rotation per quarter

Perks and Benefits

  • Work from HomeWork from Home
  • Retirement Benefit PlansRetirement Benefit Plans
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Life InsuranceLife Insurance
  • Paid Vacation LeavePaid Vacation Leave
  • Transportation AllowancesTransportation Allowances
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
TDG In.Hub, AFP-RSBS Industrial Park, Western Bicutan, Taguig City
Vacancy
5 openings
Website
https://tesi.com.ph/TESI/

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About Transnational E-Business Solutions Inc.

TESI is at the forefront of digital transformation. Equipped with the innovation vision, our goal is to help turn your vision into reality. With over 100 technology professionals and 20 years of experience specializing in building quality, customizable solutions using agile project management tools and leading technology platforms, TESI is your partner in digital innovation. Our team has vast experience in building web & mobile solutions across various business verticals three times faster than the competition. TESI also offers off-the-shelf solutions and is a fast-growing provider of HR & Payroll solutions. Not limiting itself to building tech solutions, TESI is also at the driver's seat in making the Philippines an offshore haven, servicing clients around the globe.

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