Trinity Insurance Brokers Inc.
Trinity Insurance Brokers Inc.

Healthcare Customer Service Officer  

Trinity Insurance Brokers Inc.

  • Makati, Philippines
    5/F, Philcox Building, 172 Salcedo St.,, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • ₱18,000.00 - ₱22,000.00 / month
    PHP
    18000
    22000
    18000
    MONTH
  • Full timeFULL_TIME

Expired 4 years ago

2020-05-02T16:00:00+00:00
Job closed.

Job Description

  • Attend to all inquiries and concerns of client/members
  • Assist clients for the approval of their availment with HMO provider's coordination
  • Reverts to the client for feedback regarding the status of their concern
  • Assist the members in securing Letter of Approval including but not limited to the following:
    • Annual Physical Exam
    • Executive Check-ups
    • Consultation
    • Requested Test and/or procedure for In-patient and Out-patient.
  • Handle endorsement for new enrollees, cancellation and corrections.
  • Record all inquiries, comments and complaint as well as actions taken.
  • Encode all delivered and received IDs
  • Maintain records and handles reimbursement forms/ documents for endorsement to Claims Department.
  • Inform member for the status of their claims

Minimum Qualifications

  • Graduate of any 4 year course
  • Computer Proficient (MS Excel, Word, MS Powerpoint)
  • Average Communications Skills
  • At least 1 year of experience in clerical function.
  • Customer focuse, attention to details, diligent and honest, organization and coordinations skills.

Perks and Benefits

  • Retirement Benefit PlansRetirement Benefit Plans
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Employee DiscountsEmployee Discounts
  • Life InsuranceLife Insurance
  • Paid Vacation LeavePaid Vacation Leave
  • Transportation AllowancesTransportation Allowances
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Required Skills

  • Customer Service

Preferred Courses

  • Business Administration

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Health and Medical
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Trinity Insurance Center 7504 Bagtikan St. San Antonio Village Makati City
Industry
Insurance
Vacancy
1 opening
Website
http://www.trinity-insures.com

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About Trinity Insurance Brokers Inc.

Trinity Insurance Brokers, Inc. (TIB) which was then known as Trinity Insurance Consultants, Inc. was incorporated in May 1987 with the aim of professionalizing client servicing in the insurance industry by way of specializing in designing insurance packages tailor-fit to the clients’ needs and budget. The service distinction envisioned would have three key attributes: customized, cost effective and personalized.

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