Healthcare Customer Service Officer
Trinity Insurance Brokers Inc.
- Makati, Philippines5/F, Philcox Building, 172 Salcedo St.,, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱18,000.00 - ₱22,000.00 / monthPHP180002200018000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Attend to all inquiries and concerns of client/members
- Assist clients for the approval of their availment with HMO provider's coordination
- Reverts to the client for feedback regarding the status of their concern
- Assist the members in securing Letter of Approval including but not limited to the following:
- Annual Physical Exam
- Executive Check-ups
- Consultation
- Requested Test and/or procedure for In-patient and Out-patient.
- Handle endorsement for new enrollees, cancellation and corrections.
- Record all inquiries, comments and complaint as well as actions taken.
- Encode all delivered and received IDs
- Maintain records and handles reimbursement forms/ documents for endorsement to Claims Department.
- Inform member for the status of their claims
Minimum Qualifications
- Graduate of any 4 year course
- Computer Proficient (MS Excel, Word, MS Powerpoint)
- Average Communications Skills
- At least 1 year of experience in clerical function.
- Customer focuse, attention to details, diligent and honest, organization and coordinations skills.
Perks and Benefits
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Life Insurance
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Required Skills
- Customer Service
Preferred Courses
- Business Administration
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Trinity Insurance Center 7504 Bagtikan St. San Antonio Village Makati City
About Trinity Insurance Brokers Inc.
Trinity Insurance Brokers, Inc. (TIB) which was then known as Trinity Insurance Consultants, Inc. was incorporated in May 1987 with the aim of professionalizing client servicing in the insurance industry by way of specializing in designing insurance packages tailor-fit to the clients’ needs and budget. The service distinction envisioned would have three key attributes: customized, cost effective and personalized.