UX Researcher
Warung Pintar Group
- South Jakarta, IndonesiaWarung Pintar, Jl. Bumi No. 40 RT 001 RW 03 Kel. Gunung, Kec. Kebayoran Baru Jakarta Selatan - 12120, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
Deliver holistic, rich, and meaningful insights regarding user behavior to influence Business Units strategy.
Responsibilities
- Identify potentially impactful opportunities for research, ranging from formative to evaluative
- Lead user research projects from end to end, including crafting research strategy, recruitment, briefing, execution, analysis and synthesis
- Plan and facilitate group activities such as workshops, co-design sessions, focus groups, and brainstorming sessions to stimulate divergent and convergent thinking
- Generate & present actionable insights that informs and influences how our product teams think about our users in holistic way
- Present and promote your research results and recommendations to stakeholders in engaging ways, using research artifacts and inspiring stories from the research process
- Support the research with artifacts (such as service blueprints, customer journey maps, personas, and ecosystem maps) to help visualize and analyze the current state of experiences and envision future ones
- Assist individual business units in consuming research results, ensuring that insights are understood and properly applied
- Advocate user research, explaining its benefits, educating and getting stakeholder buy-in for its practice
- Regularly provide User Insights to Business Units
Minimum Qualifications
- Has 3-5 years experiences as UX Research or UX Designer
- Has a knowledge in Trade marketing is a plus
- Always frames the context before recommending solutions, asking questions to clarify objectives at every sign of confusion, yet comfortable with approaching complex, ambiguous issues
- Highly critical and strategic, can take a step back to find and frame the real problem and see the root cause & big picture
- Curious, motivated, analytical, and self-managed, with a deep desire for learning and self-improvement
- Passionate about user experience and customer research and empathizes well with users (have a knack for “being in other people’s shoes”)
- Have a deep understanding of design thinking and research methods (such as discussion guides, ideation workshops, diary studies, direct observation, in-depth interviews, focus groups, concept and prototype testing, online surveys, user studies) and can point out what techniques should be used and what questions need to be asked to uncover specific insights
- Excellent communication and presentation skills, can compose engaging presentations and intuitive data visualization to illustrate important points
- Can handle ambiguity and contribute to improving team workflows and processes
- Passionate in helping others “see the big picture”
- Thrive in a fast-paced, fluid environment
Required Skills
- Presentation Skills
- User Research
- Research and Development
- Research
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Warung Pintar, Jl. Bumi No. 40 RT 001 RW 03 Kel. Gunung, Kec. Kebayoran Baru Jakarta Selatan - 12120
About Warung Pintar Group
Overview
Warung Pintar Group is an integrated solutions provider for general trade. Founded in 2017, we’ve been digitalizing MSMEs and all stakeholders within warung business ecosystem to accelerate Indonesia’s future economy. Our mission is to empower digital and economic inclusion to the rest of Indonesia. Warung Pintar Group become the only player in the market with complete solutions. We digitize all stakeholders in the warung business ecosystem and integrate them with our supply chain excellence that creates transparency, higher efficiency, and reliability.
AnWar
AnWar stands for Anak Warung, a term which refers to Warung Pintar’s employee. In Warung Pintar, we; as AnWar, are not only a group of people that looking for opportunities to grow ourselves, but also to make an impact to society. We work with our heart and decide with our head to change people’s life.
Our Values
Always Listen, Always Question
We believe that the best solutions are made through iterations and feedbacks.
Work Hand-in-hand
Having our leaders one-type-away, we embrace any kind of perspective as it will sparks the best ideas.
Strive to Create Real Impact
For us, having an idea is one thing, but fast and well-planned execution is everything.
Find Your Way
We cultivate curiosity to get us closer to creativity and innovation.
Growth Mindset
We believe that learning is a lifelong journey, where we see failure and changes as a means to improve.
Data-driven
We analyze and solve problems based on data.