Customer Service Associate - Hindi
Wide-out Workforces Inc.
- Makati, PhilippinesUnit 2802 28th Floor Pacific Star Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- High proficiency in verbal and written Hindi
- Act as primary client interface and lead day-to-day management and optimization of campaigns pertaining to these clients
- Generate detailed campaign reporting for clients and senior team members, including post campaign wrap up reports
- Learning all aspects of clients’ businesses and management of their expectations
- Work closely with creators to ensure projects are delivered on spec and on time
- Create and update all relevant process documents
- Coordinate well with other IC’s, superior and colleagues.
Minimum Qualifications
Job seekers from BPOs and other industries with at least 2 years’ prior experience are encouraged to apply. Familiarity
with digital advertising is not a requirement, but the ability to communicate well in Hindi and in English is.
- Must be able to communicate well with all levels within any organization
- Ability to work competently under pressure with minimal supervision
- Data management and analysis with MS Excel and knowledge of other MS Office applications
- At least 1-year experience in customer support/client services
- Project or team management experience a plus
- Willingness to work in Makati City
- Willingness to work any shift schedule
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Unit 2802 28th Floor Pacific Star Building
About Wide-out Workforces Inc.
Since 2005, WIDEOUT AQA has been the human side of the technology powering MarTech.
We’ve designed bespoke programs for enterprise companies such as GOOGLE, VSP + ZETA Global; supercharging their marketing teams + partners by plugging into our existing infrastructure + leveraging our distributed teams.
Our core services include Creative Development, Ad Operations, Ad Production + Video Editing.
Schedule a call with one of our Solution Consultants to see how we can help you today