ZEN Rooms
ZEN Rooms

Key Account Specialist  

ZEN Rooms

 
  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • ₱25,000.00 - ₱30,000.00 / month
    PHP
    25000
    30000
    25000
    MONTH
  • Full timeFULL_TIME

Expired 4 years ago

2019-11-18T16:00:00+00:00
Job closed.

Job Description

Come Change the Travel Sector!

ZEN Rooms, one of the fastest growing startups in the Southeast Asia, is searching for a Key Accounts Specialist to expand its successful business.
ABOUT ZEN

Backed by Rocket Internet in 2015, we are on a mission to provide solutions to democratize the Southeast Asian travel, making it accessible to everyone. We partner with thousands of small hotels and improve the value for money and ensure quality standards. This is done by maximizing their potential through different facets: tech, sales, customer service, and operational efficiencies.

We have now grown to be the #1 hotel chain in the Philippines and have attained the highest customer satisfaction ratings in Southeast Asia in the budget hotel segment. We are backed by top-notch investors such as the #1 Korean travel group: Yanolja, leading telecommunication company Ooredoo, and Rocket Internet, the most successful emerging markets investor behind multi-billion dollar companies such as Lazada, Zalando, Groupon, Foodpanda and Jumia.

THE ZEN TRIBE

We are a team of over 500 superstars constantly trying to better the hospitality industry. Our team is composed of resourceful and creative individuals from the best universities around the world. We are a young global team, averaging 24 years old, and coming from over 15 countries. Our offices are located in the Philippines, Indonesia, Malaysia, Thailand, and Singapore.

Each member of our team is constantly challenged to grow and take on responsibilities while being guided by great mentors. This is why career progression in the company is rapid for individuals, disregarding age, who are dynamic, proactive, and ambitious. We have created a very collaborative working environment where every individual is empowered to make a difference, regardless of hierarchy. Become part of a tribe that loves the hospitality industry, that cares about each other, and that changes the travelling experience of ZEN’s ever growing customer base.

About the Role

The Key Accounts Specialist will be responsible for handling and maintaining the relationship of the company to its hotel partners. You will be handling different hotels that ZEN Rooms owns nationwide and develop the relationship and business of the company and its partner to further make the business grow.

Roles and Responsibilities

  • Operate as the lead point of contact for any and all matters specific to your property portfolio
  • Grow and maintain hotel partnerships by identifying opportunities for hotels, analyze the hotel’s potential for growth and manage the relationship with hotels’ key personnel.
  • Forecast and track key account metrics
  • Use current partner network to generate new supply leads
  • Monitor guest reviews for ZEN Rooms and find quick solutions to avoid similar experiences/ reviews.

Minimum Qualifications

What profile are we looking for?

Academic and Work Experience

  • Minimum 1-2 years of relevant experience in account management & sales
  • An advantage would be having an experience in early-stage startup or e-commerce environments

Mindset and Attitude

  • Open to take on responsibility and work under pressure
  • Independent and people-oriented to ensure duties are done with minimal supervision

Skill sets

  • Excellent relationship management and great communication skills
  • Excellent in problem-solving, analytical skills and critical thinking
  • Must be comfortable with Microsoft Excel and Word

Perks and Benefits

  • Free Lunch or SnacksFree Lunch or Snacks
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Employee DiscountsEmployee Discounts
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Taguig, Metro Manila, Philippines
Industry
Information Technology / IT
Vacancy
2 openings
Website
https://zen-hs.com

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About ZEN Rooms

Join us to build the tech future of travel! ZEN is a travel technology group for Southeast Asian hoteliers. We provide state-of-the-art technology solutions to help our clients grow revenue, automate operations and deliver excellent guest experience. Our portfolio consists of top SaaS products and services: AI-driven Revenue Management system, Asia’s #1 property management systems, local B2B and B2C distribution platform, and growth-driven marketing solutions. The pandemic has accelerated the growth of internet economy, however innovation in hospitality tech has been lagging behind for years. We are on a mission to close that gap and revolutionize travel and hospitality in Asia. Currently, thousands of hoteliers and travelers trust us and our products. Together with over 200 colleagues from 10+ countries, we are on the path to be the #1 hospitality group in Southeast Asia by the end of the year! We are proudly backed by leading investors, including the #1 Korean travel group Yanolja (itself backed by Booking Holdings) as well as Rocket Internet (behind multi-billion dollar startups such as Lazada, FoodPanda). Are you ready to build the future of hospitality in Asia?

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