Health & Medical Operations Specialist | Cebu
zennya Health
- Cebu City, PhilippinesCebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Expired a year ago
2022-10-30T16:00:00+00:00Job closed.
Job Description
- Provides assistance to field Providers (Nurses, Physicians, and Therapists) for any concerns during on-the-field jobs.
- Ensures jobs are strategically matched with field providers in terms of schedule, skills, and location.
- Serves as an authority, provides expertise, and advises appropriately to field providers on jobs, training, and administration.
- Assist with support chats (medical, partner and customer support), as well as any additional support through phone calls, emails and other communication channels.
- Process Laboratory test results on time and provide assistance to clients on results inquiries and concerns.
- Identify, collate and transform data to generate necessary reports.
- Coordinate specific queries and requests with partner laboratories (i.e. spelling errors, questions about specific protocols, reminders about specimen submission, etc.)
- May supervise and/or train other staff members or nurses.
- Collaborate with leaders, nurses, and other teams to understand operational workflows and to assist in operational improvements.
- Continuous watch on potentials for improvement on operational processes and systems.
- Other duties and projects as assigned.
Minimum Qualifications
- Graduate of a Bachelor’s degree in Nursing.
- Philippine Registered Nurse with active professional license and at least one year of hospital experience is preferred.
- Excellent verbal and written communication in English and comfortable working with multiple online communication and collaboration tools.
- Detail-oriented, able to work quickly and accurately in a fast-paced work environment.
- Experience using MS office tools especially spreadsheets.
- Excellent interpersonal skills (able to engage with all kinds of people).
- Have integrity, dependability and accountability in the performance of duties.
- Confident personalities who are not afraid to participate in group discussions, propose new ideas, and ask questions.
- Able to exercise ethical judgment and maintain patient confidentiality.
- Able to (or to learn fast to) identify, collate and transform data to generate reports.
- Location: Cebu Office
- Category: Full time
- Working Hours: Minimum of 8 hours per day, flexible schedule is required with possible rotations between morning, mid and evening shifts
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Cebu City, Central Visayas, Philippines
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About zennya Health
WHO WE ARE
Zennya is disrupting healthcare as one of the fastest-growing startups in the Philippines. We are creating a mobile app-driven virtual hospital infrastructure to deliver next generation healthcare at home. We are here to institute and innovate the health industry, not only in the Philippines but regionally in South East Asia. We are led by a Silicon Valley veteran, backed by the top VCs and private investors in the Philippines, and partnered with many of the best local institutions in healthcare.
We are looking for passionate, out-of-the-box thinkers, innovators, and challengers who aren’t willing to accept the status quo, and are ready to help us fight to make impact in a system that affects the welfare and wellbeing of millions of people. You would be joining a team of some of the most talented and driven individuals in the country. You will be using some of the best productivity and development tools in the industry, in a fast pace output-driven environment.