Resources for Recruiters

Techniques and strategies for a modern recruiter

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How to evaluate a Call Center Agent

How to evaluate a Call Center Agent

Abstract:

“Guestimating” capabilities based on what you read on a resume instead of assessing a candidate’s skills often leaves room for error. This is why Kalibrr was created so recruiters can use skill-based assessments to evaluate candidates since a majority of skills essential to becoming a successful call center agent can be accurately measured by our exams.

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