Customer Relationship Officer
NEXA
- Semarang Kota, IndonesiaNo 29 J, Semarang Kota, Jawa Tengah, Jalan Jangli Dalam, Jatingaleh Kel., Candisari, IndonesiaSemarang KotaJawa TengahIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 21 days ago
2025-05-30T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Documenting processes and logging technical issues, as well as customer compliments and complaints
- Identifying customer needs and taking proactive steps to maintain positive experiences and up selling.
- Tracking customer experiences across online and offline channels, devices, and touchpoints.
- Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
Kualifikasi Minimum
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Great interpersonal and relationship-building skills
- Have interested in selling field
- Exceptional interpersonal skills and a client-centered approach
Fasilitas dan Tunjangan
Special Leave Benefits for Women
Medical / Health Insurance
Performance Bonus
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Keahlian yang diperlukan
- Relationship Management
- Public Speaking
- Selling
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Jalan Jangli Dalam, Jatingaleh Kel., Candisari
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang NEXA
PT Internet Mulia Untuk Negeri (NEXA) adalah perusahaan swasta, bergerak di bidang IT Solutions. Mengikuti tren teknologi yang berkembang saat ini, kami mengerjakan sektor jalur solusi komunikasi data dan IT langsung kepada konsumen akhir, terutama untuk layanan akses Internet dan komunikasi multimedia.
Mengutamakan Service Quality dan Service Satisfaction, NEXA diisi oleh staf dan tenaga ahli profesional, berpengalaman serta kompeten dengan dukungan vendor terbaik.