Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan.

Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers.

Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark. 

Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.

Astoria Hotels & Resorts

<ul>
	<li>Responsible for effective performance of the functions of all front office sections</li>
	<li>Ensures that all VIP rooms are inspected and informs Housekeeping/Engineering regarding maintenance and repair.</li>
	<li>Attends to guests problems, request, inquiries, approves guestrooms amenities</li>
	<li>Prepares daily, weekly, monthly occupancy forecasts evaluated against actual occupancy vacancies noted and taken to account for succeeding forecast.</li>
	<li>Attends department heads meeting, sales, and operations meeting.</li>
	<li>Manages training and performance evaluation of the front office staff</li>
	<li>Implement Hotel's House Rules and Regulations are adhered to at all times and if necessary sees to it that commendations and disciplinary action notices are issued.</li>
	<li>Act as Manager-on-duty (MOD) in the absence of Hotel Manager.</li>
	<li>Performs other duties as may be assigned.</li>
</ul>

Front Office Manager

TK Servicesa International Ltd. is a business process management and services provider, duly registered in the British Virgin Islands.

Our services range from customer operations to marketing, IT development and support, finance and accounting to payment and collections, project management and product development, and HR and admin management to management consultancy services. 

We take pride in our multi-culturally diverse, fun-loving, client centric, and innovative workforce who put integrity and customer satisfaction in the forefront of every interaction.

TK Services International Ltd.

Responsibilities:

<ul>
	<li>Write well-designed, testable, efficient code by using front-end web development best practices.</li>
	<li>Create website layouts and user interfaces with HTML, CSS, and JavaScript</li>
	<li>An eye for good UI/UX design and detailed oriented implementation of designs</li>
	<li>Work with stakeholders to gather and refine specifications and requirements based on technical needs.</li>
	<li>Ensure cross-browser compatibility of the websites.</li>
	<li>Stay plugged into emerging technologies and industry trends and apply them to operations and activities.</li>
	<li>Maintaining brand consistency throughout the design.</li>
	<li>Collaborate with backend developers.</li>
</ul>

Front End Developer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
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•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
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•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Establish policies by entering client information and confirming pricing.</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Call Center Agent | Tiendesitas C5 Pasig

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHAT IS YOUR ROLE

As a Front-End Developer within our technology team, you will be responsible for implementing user interfaces that provide exceptional user experiences. Collaborating with the UX/UI Designer and Back-End Developers, you will bring web applications to life using Vue.js and other modern front-end technologies. Reporting to the Head of Technology, you will play a key role in delivering customer-centric digital solutions.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

<ul>
	<li>Develop and maintain user interfaces for web applications using Vue.js and other modern front-end technologies.</li>
	<li>Collaborate closely with UX/UI Designers to translate design concepts into responsive and visually appealing interfaces.</li>
	<li>Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.</li>
	<li>Work with Back-End Developers to integrate front-end components with C# .NET middleware.</li>
	<li>Write clean, maintainable, and well-documented code in Git repositories, following established coding standards.</li>
	<li>Participate in code reviews to ensure code quality and adherence to best practices.</li>
	<li>Troubleshoot and debug front-end issues, ensuring a smooth user experience.</li>
	<li>Stay up to date with emerging front-end technologies and industry trends to recommend improvements and enhancements.</li>
	<li>Collaborate with the DevOps team to implement CI/CD pipelines for front-end code deployment.</li>
</ul>

Front End Developer 

<ul>
	<li>Assists on the general administration and profitability of the operation of the Front Office department</li>
	<li>Assist the Front Office Manager to evaluate levels of Guest satisfaction and handle Guest concerns</li>
	<li>Manage work schedules, budgets, policies, and procedures</li>
	<li>Monitor staff performance issues in compliance with company policies and procedures</li>
	<li>Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li>
	<li>Perform other task/s assigned by the Management</li>
</ul>

Assistant Front Office Manager Boracay Based

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Handle entry level bulk hiring requirements of Customer Service professionals</li>
	<li>Identify, recruit and endorse Customer Service Professionals to our partner BPO / Call Center clients</li>
	<li>Conduct Initial &amp; Final Screening of candidates for Call Center Agent positions</li>
	<li>Takes ownership over Endorsed Candidates until onboarding</li>
	<li>Attend to Pertinent Related Activities</li>
</ul>

Recruitment Admin Associate | Day Shift | Pasig

<ul>
	<li>Guide drivers and passengers in using our products</li>
	<li>Monitor various company communication channels and respond appropriately in a timely manner</li>
	<li>Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor</li>
</ul>

Customer Service Agents | Food Delivery | Pasig

<ul>
	<li>Responsible for attracting, sourcing and contacting candidates for customer service / call center agent positions</li>
	<li>Conduct cv screening of applicants from different channels</li>
	<li>Schedule applicants for interview</li>
	<li>Respond to applicant inquiries in a courteous and timely manner</li>
	<li>Stay abreast of applicant sourcing best practices and share improvement recommendations</li>
	<li>Other tasks that may be assigned by supervisor and the management.</li>
</ul>

HR Admin Associate | Ortigas

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Agent Image’s Web Consultant is primarily responsible for providing support to any Agent Image clients and/or potential clients through various channels such as a phone call, email and/or slack.

A Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offering solutions and recommendations that will improve clients’ website. At the same time each Web Consultant should be able to establish and maintain good rapport with every client that will make their experience better and satisfy them which will eventually be a possible lead in promoting the company’s products and services.

Additionally, a Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team.

Responsibilities

<ul>
	<li>Constantly answer phone calls to support Agent Image clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as a phone call, email, and chat.</li>
	<li>Can identify issues, needs, and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance the client’s website.</li>
	<li>Setting the client's expectations for a turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Web Consultant Team Lead.</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service is driven.</li>
	<li>Understands and follows company processes and policies.</li>
</ul>

Persuasion and Negotiation

Customer Service

Technical Skills

Technical Support

Communication Skills

Web Consultant | Technical Support Representative

WHAT IS YOUR ROLE

As a Back End Developer within our technology team, you will be responsible for designing, developing, and maintaining the server-side components of our digital solutions, with a strong focus on CMS systems. Collaborating with Front End Developers, Dynamics Developers, Data Analysts, and DevOps Engineers, you will ensure the seamless integration of web applications with our middleware, database systems, and CMS. Reporting to the Head of Technology, you will play a vital role in delivering robust and scalable digital solutions.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

<ul>
	<li>Be an advocate through active involvement in promotional and marketing activities and through broader networking and introductions.</li>
	<li>Design, develop, and maintain server-side applications using C# .NET, with a strong emphasis on CMS systems, particularly Umbraco.</li>
	<li>Collaborate with Front End Developers to integrate front-end components with back-end systems and CMS.</li>
	<li>Implement RESTful APIs for communication between front-end and back-end services.</li>
	<li>Work on data modeling and database design using SQL Server, ensuring data integrity and performance.</li>
	<li>Collaborate with the DevOps team to implement CI/CD pipelines for back-end and CMS code deployment.</li>
	<li>Ensure code quality and maintainability through code reviews and adherence to coding standards.</li>
	<li>Troubleshoot and debug back-end and CMS issues, ensuring the reliability and efficiency of applications.</li>
	<li>Work closely with the Product Manager to understand project requirements and deliver technical solutions.</li>
	<li>Collaborate closely with Front End Developers to ensure seamless integration of front-end components and deliver a unified user experience.</li>
	<li>Adherence to coding standards, best practices, and documentation guidelines to ensure maintainability, readability, and scalability of the back-end codebase.</li>
	<li>Stay up-to-date with emerging back-end technologies, CMS systems, and industry trends to recommend improvements and optimizations.</li>
</ul>

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