artistic service cultural gifts store and community center

Cetta is an online language academy run by young Indonesians with an interactive and inclusive learning system. We are on a mission to make Indonesian as an actual World Citizen. Cetta provides a synchronous online language Academy since 2020. Currently offers 6 language courses including English, Japanese, Mandarin, Korean, French, and German with more languages to cover in the future.

Cetta Online Class

<ul>
	<li>Manage and oversee Cetta Virtual Society operations, events, partnerships, and internal/external relationships</li>
	<li>Build and maintain strategic partnerships with communities, private organizations, and government entities</li>
	<li>Connect and map external talent/resources for Cetta Online Class and vice versa</li>
	<li>Collaborate with marketing team to design and execute community campaigns and UGC strategies</li>
	<li>Work with operations team to develop community engagement activities that increase brand loyalty and CLTV</li>
	<li>Maintain and promote positive company image within communities and general public</li>
	<li>Manage Cetta Virtual Society social media channels</li>
	<li>Coordinate with volunteers and community members to organize exclusive member activities (weekly/monthly events)</li>
	<li>Develop community growth roadmap (member targets, engagement rates, UGC contributions) aligned with company KPIs and OKRs</li>
	<li>Analyze community data with marketing and data teams to support Cetta Online Class business growth</li>
</ul>

Community Manager

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

We’re looking for a proactive and creative Store Supervisor who can oversee daily operations at our bookstore while bringing the brand’s voice across social media and in-store experiences. This role blends strategic thinking with hands-on execution, perfect for someone who’s passionate about books, branding, and community building.

Key Responsibilities:

<ul>
	<li>Supervise daily operations and overall activities at the bookstore, ensuring smooth day-to-day workflows.</li>
	<li>Take charge of the store's branding and social media presence by developing content ideas, copywriting and maintaining brand consistency.</li>
	<li>Ensure the physical and digital brand experience is aligned.</li>
	<li>Collaborate with the internal team and act as the brand’s on-site lead.</li>
	<li>Act as a responsive and agile problem solver.</li>
	<li>Support offline and online campaigns, events, and seasonal programs.</li>
</ul>

Store Experience Coordinator Prose and Petals

AVIATOUR merupakah Perusahan Tour dan Travel terkemuka di Indonesia, didirikan sejak tahun 1999 dan merupakan top 10 travel agency di Indonesia.

RANGE OF SERVICES: Worldwide Outbound Tour Programs | Inbound & Domestic Tour Programs | Incentive Customized Tour Programs | Meeting, Convention & Exhibition | International & Domestic Ticketing | International & Domestic Airlines Reservations | International & Domestic Hotel & Package Reservations | International & Domestic Individual Free & Easy Packages | Travel Document Facilities | Airport Handling Services | Worldwide Cruise Package Programs.

COMPANY STRENGTH: Highly reputed International Standard Travel Agent in Indonesia | Pleasant, helpful, well-educated and professionalized staff | Sixteen years of experience in travel management | Strength relationship with the airlines, hotel and suppliers.

Avia Tour

PT. Sumber Sukses Bahagia merupakan perusahaan startup inovatif yang berbasis di Jakarta, didedikasikan untuk menyederhanakan proses pengadaan produk industri, terutama industrial fan dan ventilation dan juga produk maintenance repair dan operations industri. Diluncurkan pada tahun 2024, misi kami adalah merevolusi cara bisnis mencari dan membeli perlengkapan industri dengan menyediakan pengalaman serta platform yang komprehensif dalam pencarian produk industrial.

Sumber Sukses

<ul>
	<li>Memahami prinsip dan strategi penjualan ritel serta pengelolaan toko.</li>
	<li>Mampu mengatur stok, display produk, dan cash flow toko.</li>
	<li>Menguasai product knowledge dan mampu menjelaskan spesifikasi teknis produkkepada pelanggan.</li>
	<li>Mampu membuat laporan penjualan, inventori, dan performa toko secara akurat.</li>
	<li>Memahami proses after sales service dan penanganan komplain pelanggan.</li>
</ul>

Store Manager

Executive Search is a method of selection and recruiting quality Managers and Executives by best matching their professional skills and work experience with client's requirements. We have an active and extensive data bank consisting of personnel who have answered to our previous searches and those who have sent their resumes. This type of search provides the quickest and most extensive list of candidates, especially for low to mid range executive positions.

Prismas Jamintara

Deskripsi Pekerjaan:

<ul>
	<li>Memberikan layanan yang ramah, solution-focused untuk memastikan kepuasan pelanggan.</li>
	<li>Menyampaikan informasi produk dengan jelas, menanggapi pertanyaan, dan memberikan rekomendasi yang sesuai.</li>
	<li>Memproses transaksi di POS dengan akurat (tunai, pembayaran kartu, dan retur).</li>
	<li>Menerima, membuka, dan menata inventaris baru sesuai prosedur.</li>
	<li>Menata rak, menjaga tampilan produk, dan memastikan lingkungan toko tetap bersih serta rapi.</li>
	<li>Mencapai target kinerja individu maupun tim sesuai standar layanan.</li>
</ul>

Store Staff

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Key Responsibilities:

<ul>
	<li>Embody EF core values and set a service-oriented, collaborative culture in the center through role-modeling.</li>
	<li>Engage with customers actively and personally and create an environment in which all staff treat our customers respectfully, like they are your first or last.</li>
	<li>Identify new ways to deliver the best customer services; take care of customer complaints and turn unhappy or angry customers into our advocate.</li>
	<li>Responsible to the achievement of Center’s revenue by leading the team through various customer acquisition channels, including referral and retention of current students.</li>
	<li>Monitor the center performance through verification and analysis of sales reports and student satisfaction reports; make sure center follows all EF processes, policies, and procedures. </li>
	<li>Lead the Sales, Service and Academic team in acquiring new students, maintaining number of students and ensure memorable learning experience through out the study period. </li>
	<li>Come up with ideas and feedback in order to make improvement to the business continuously. </li>
	<li>Ensure a safe, clean, delightful working and learning environment for staff and students; in a nutshell, run and grow a meaningful business with sound financial result, through people and service. </li>
</ul>

Center Director

<ul>
	<li>Mendorong penjualan dan meningkatkan produktivitas ruang jual melalui active selling dan B2B</li>
	<li>Melakukan kegiatan dan aktivitas penjualan digital</li>
	<li>Memastikan operasional toko berjalan dengan lancar, antara lain mengatur jadwal karyawan, memastikan kesiapan sistem operasional, mengontrol ketersediaan produk dan kerapihan display, melakukan perubahan display dan visual merchandising.</li>
	<li>Memastikan pelayanan dan penanganan keluhan berjalan baik</li>
</ul>

Store Superintendent Gramedia Purwakarta

<ul>
	<li>Memantau kegiatan operasional toko, mengendalikan persediaan produk, serta mengusahakan pencapaian target penjualan dan target laba bagi toko</li>
	<li>Mendorong penjualan dan meningkatkan produktivitas ruang jual melalui active selling dan B2B Melakukan kegiatan dan aktivitas penjualan digital</li>
	<li>Menjalankan fungsi SPI (Sistem Pengendalian Internal)</li>
	<li>Memberikan laporan dan evaluasi bulanan (progress report), antara lain:
	<ul>
		<li>Analisa counter (omset harian, 10 best seller)</li>
		<li>Analisa pasar dan pesaing (harga dan produk)</li>
		<li>Analisa produk (best seller, new arrival, status produk)</li>
		<li>Analisa omset dan pengunjung</li>
	</ul>
	</li>
	<li>Strategi dan program kerja untuk mencapai target</li>
	<li>Memastikan operasional toko berjalan dengan lancar, antara lain mengatur jadwal karyawan, memastikan kesiapan sistem operasional, mengontrol ketersediaan produk dan kerapihan display, melakukan perubahan display dan visual merchandising, memastikan pelayanan dan penanganan keluhan berjalan baik</li>
	<li>Mencari dan maintain pelanggan</li>
	<li>Memastikan order customer terpenuhi Negosiasi dan penawaran produk kepada customer</li>
</ul>

Store Superintendent Gramedia Matraman

Store Superintendent Gramedia Karawang

Store Superintendent Gramedia Garut

Store Superintendent Gramedia Mataram

<ul>
	<li>Memantau kegiatan operasional toko, mengendalikan persediaan produk, serta mengusahakan pencapaian target penjualan dan target laba bagi toko, dengan rincian tugas dan jawab:</li>
	<li>Mendorong penjualan dan meningkatkan produktivitas ruang jual melalui active selling dan B2B</li>
	<li>Melakukan kegiatan dan aktivitas penjualan digital</li>
	<li>Menjalankan fungsi SPI (Sistem Pengendalian Internal)</li>
	<li> Analisa counter (omset harian, 10 best seller)v Analisa pasar dan pesaing (harga dan produk) v Analisa produk (best seller, new arrival, status produk) v Analisa omset dan pengunjung v Strategi dan program kerja untuk mencapai target vMemberikan laporan dan evaluasi bulanan (progress report), antara lain:</li>
	<li>Memastikan operasional toko berjalan dengan lancar, antara lain mengatur jadwal karyawan, memastikan kesiapan sistem operasional, mengontrol ketersediaan produk dan kerapihan display, melakukan perubahan display dan visual merchandising, memastikan pelayanan dan penanganan keluhan berjalan baik</li>
	<li>Mencari dan maintain pelanggan</li>
	<li>Memastikan order customer terpenuhi</li>
	<li>Negosiasi dan penawaran produk kepada customer</li>
</ul>

Store Superintendent  Gramedia Batam

Key Responsibilities:

<ul>
	<li>Student progress management </li>
	<li>Communication and customer service on effective study activities </li>
	<li>Internal commercial aspects </li>
	<li>Creating and maintaining a fun and engaging learning environment </li>
	<li>Planning, organizing, and executing events. </li>
</ul>

Service Consultant

<ul>
	<li>Mendukung kelancaran operasional harian toko</li>
	<li>Membantu mengelola dan mengembangkan tim, khususnya tim penjualan</li>
	<li>Berperan aktif dalam pencapaian target penjualan</li>
	<li>Menjaga pelayanan pelanggan yang prima</li>
	<li>Membantu pengelolaan stok dan display produk di area jual</li>
</ul>

Store Superintendent Apprentice Gramedia Cimahi

Store Superintendent Gramedia Malang Tlogomas

<ul>
	<li>Memantau kegiatan operasional toko, mengendalikan persediaan produk, serta mengusahakan pencapaian target penjualan dan target laba bagi toko, dengan rincian tugas dan jawab:</li>
	<li>Mendorong penjualan dan meningkatkan produktivitas ruang jual melalui active selling dan B2B</li>
	<li>Melakukan kegiatan dan aktivitas penjualan digital</li>
	<li>Menjalankan fungsi SPI (Sistem Pengendalian Internal)</li>
	<li>Analisa counter (omset harian, 10 best seller)</li>
	<li>Analisa pasar dan pesaing (harga dan produk)</li>
	<li>Analisa produk (best seller, new arrival, status produk)</li>
	<li>Analisa omset dan pengunjung</li>
	<li>Strategi dan program kerja untuk mencapai target vMemberikan laporan dan evaluasi bulanan (progress report), antara lain:</li>
	<li>Memastikan operasional toko berjalan dengan lancar, antara lain mengatur jadwal karyawan, memastikan kesiapan sistem operasional, mengontrol ketersediaan produk dan kerapihan display, melakukan perubahan display dan visual merchandising, memastikan pelayanan dan penanganan keluhan berjalan baik</li>
	<li>Mencari dan maintain pelanggan</li>
	<li>Memastikan order customer terpenuhi</li>
	<li>Negosiasi dan penawaran produk kepada customer</li>
</ul>

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