SUN Education Group is the leading and the most complete international educational consultancy firm in Indonesia. Our core business is to provide services to students who want to study abroad particularly in Australia, New Zealand, Indonesia Pathway, UK, Switzerland, Singapore, Malaysia, China, Sweden, Ireland, Spain, Netherland, Italy, Canada and USA. We have 24 offices throughout Indonesia and have a global network of partners across the world.

As a successful, fast growing and innovative company, we are accelerating our growth within the market. We realize that our greatest asset is people and as such, we provide a challenging and  exciting environment for the best in the market.

With leaders that hold a clear vision for the future, along with a team full of diverse professionals, we are looking for young, energetic, dynamic and experienced people to fulfill our vacant positions.

SUN Education Group

Job Descriptions :

<ul>
	<li>Planning, preparing and delivering lesson to classes</li>
	<li>Assessing and continuously monitoring students’ progress</li>
	<li>Assessing and recording students’ progress by setting and making coursework and examination</li>
	<li>Providing personal feedback to student.</li>
</ul>

English Teacher Batam

Coin Otaku is Japan's trusted cryptocurrency information platform, serving as "the partner who stands by your side" in navigating the dynamic world of digital assets. With our established Japanese presence and ambitious English expansion plans, we're seeking exceptional marketing talent to help us become a truly global voice in crypto media.

CoinOtaku Inc.

We're launching a brand-new English content division, spearheaded by Bitcoinotaku dot com as our dedicated English-language business arm. You'll be among the founding members of this exciting venture, helping to build and scale Bitcoin Otaku from its early stages. This isn't about joining a large, established team - it's about being part of a small, agile group of pioneers who will shape every aspect of our international presence. As an early team member, you'll have unprecedented influence over our strategy, voice, and direction in English-speaking markets.

 

The Role:

<ul>
	<li>Founding member of our new English content team - extremely small, agile group</li>
	<li>Shape the entire strategy and brand identity from scratch</li>
	<li>Work across Bitcoin Otaku and our partner platforms</li>
	<li>Direct impact on company's international expansion</li>
</ul>

 

Key Responsibilities:

<ul>
	<li>Build and manage our social media presence</li>
	<li>Design marketing materials, infographics, and visual content including memes and comics.</li>
	<li>Develop and execute marketing strategies for new, global markets</li>
	<li>Create compelling content that blends strong copywriting with eye-catching design</li>
	<li>Write engaging articles, newsletters, and educational content Identify growth opportunities and execute independently</li>
	<li>Help establish brand voice and visual identity for Bitcoin Otaku and partner platforms</li>
	<li>
	Collaborate with Japanese team to adapt successful strategies
	</li>
</ul>

 

Why Join Us:

<ul>
	<li>Unprecedented influence over international strategy</li>
	<li>Startup freedom backed by established Japanese operations</li>
	<li>Shape not just content, but team culture and values</li>
	<li>No bureaucracy - your ideas go straight to execution in an extremely lean team</li>
	<li>Potential to work with / directly for any of our partner platforms</li>
	<li>Be part of defining the future of crypto media</li>
</ul>

Design Marketing Content Associate | English Division

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

Job Descriptions : 

<ul>
	<li>Supervise and support a team of agents responsible for:</li>
	<li>Handling multiple live chats from retail agents regarding their travel reservations.</li>
	<li>Managing email, chat, and voice communications with suppliers.</li>
	<li>Processing and confirming clients' travel booking itineraries with high accuracy.</li>
	<li>Ensure team members follow detailed instructions and adhere to established operational guidelines.</li>
	<li>Monitor and maintain service quality to meet or exceed team KPIs and SLAs.</li>
	<li>Provide coaching, mentoring, and performance feedback to team members.</li>
	<li>Identify workflow issues or system limitations and escalate them promptly to relevant stakeholders.</li>
	<li>Collaborate with other departments to ensure smooth handling of operational processes and client satisfaction.</li>
	<li>Generate periodic reports on team performance, productivity, and incident management.</li>
</ul>

[Fluent in English] Customer Support Team Leader

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

Implementing the Tridharma of Higher Education which includes the learning process, research and community service

Carry out various study program activities, both internal and external, in accordance with assignments from the Head of the Study Program

Lecturer in Communication Science Online Learning at Universitas Multimedia Nusantara

Cetta is an online language academy run by young Indonesians with an interactive and inclusive learning system. We are on a mission to make Indonesian as an actual World Citizen. Cetta provides a synchronous online language Academy since 2020. Currently offers 6 language courses including English, Japanese, Mandarin, Korean, French, and German with more languages to cover in the future.

Cetta Online Class

<ul>
	<li>Create creative Reels and TikTok content related to Cetta French.</li>
	<li>Handle editing issues or changes if there is any feedback.</li>
	<li>Work independently &amp; collaborate with the content-marketing team.</li>
	<li>Create and prepare the script for content.</li>
	<li>Researching to learn more about current trends, developments, and perceptions about the subject matter and then contextualizing your findings</li>
</ul>

Freelance Content Creator Cetta French

<ul>
	<li>Collaborate with the Community Manager to design and create engaging content for the community's Instagram</li>
	<li>Monitor interactions on Instagram, including responding to comments and messages professionally and promptly</li>
	<li>Coordinate with the social media team to arrange collaborative content with community members and language department</li>
	<li>Support the Community Manager in developing and managing the Cetta community strategy</li>
	<li>Build relationships with community members</li>
	<li>Initiate and execute activities to build community engagement (events, discussions, gamification)</li>
	<li>Conducting live reports of community events, both online and offline</li>
</ul>

Freelance Social Media Community Management

English 1 Eduka Group, founded in 1996, is the largest English 1 group in Indonesia, with 13 vibrant schools across East Java, 3 in Bali, 1 in West Java, and 1 in Lombok.

At English 1, our mission is to open the world through education, and we're committed to making this a reality. We invest heavily in teacher development, empowering those passionate about advancing their careers in education. Here at English 1 Eduka Group, we offer exciting TEFL opportunities year-round at our outstanding schools!

English 1 Eduka Group

This is a full-time on-site role for a Human Resources Administrative Officer at English 1 (Eduka Group) Headquarters in Surabaya. The role involves managing HR policies, employee relations, and ensuring compliance with labor and employment laws. Additionally, the role may include tasks related to HR management and supporting the HR team.

Human Resources Administrative Officer

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

About EF Adults

EF Adults is here to present an English learning method that you can understand faster. We have various advantages that other English tutoring places don't have:

<ul>
	<li>Certified native and local teachers,</li>
	<li>Study online with a teacher - privately and in groups,</li>
	<li>Modern communication methods and various types of group classes,</li>
	<li>Face-to-face classes to focus on practicing language skills,</li>
	<li>Arrange individual courses with interesting classes,</li>
	<li>Class with teacher-led outdoor activities,</li>
	<li>Free to choose classes at any time at one of 6 EF schools in Jakarta and Surabaya.</li>
</ul>

About The Role

EF Adults is expanding our team and looking for an experienced Online Course Consultant (Sales) who is highly motivated and fits our EF culture. We are looking for a person who will be responsible for penetrating the non-Jakarta/Surabaya Market through an online approach, selling EF Online products. You will work with the Online Course Consultant team to deliver the best consultation experience to our respective customers and help them facilitate the product that suits their needs the most.

Responsibility:

<ul>
	<li>Provide complete information on all EF English Courses (online products) and comprehensive consultations to prospective students,</li>
	<li>Full responsibility of the end-to-end process from calling leads to closing the deal,</li>
	<li>Working closely with other departments to provide the best learning experience for our customers,</li>
	<li>Building positive long-term relationships with customers.</li>
	<li>Meeting monthly targets given by company.</li>
</ul>

Telesales Consultant

Telemarketing represents the image of EF Adults. You will provide appropriate learning information needed by prospective EF Adults Indonesia students.

This position will be responsible to:

<ul>
	<li>Making outbound calls and receiving inbound calls to and from prospective students who are looking for learning information about EF Adults through online channels (websites, social media or other media),</li>
	<li>Fulfilling the target of attending consultation invitations per month,</li>
	<li>Meet the target calls per day,</li>
	<li>Operating Sales force and Quiros systems for administration in the calling process</li>
</ul>

Call Center Agent

We’re looking for an adaptive and goal-driven Telemarketing Manager to join our team. 
You’ll be responsible for recruiting, training, and leading a team of Telemarketing Representatives to meet sales targets while optimizing funnel strategies and ensuring customer satisfaction.

If you thrive in a fast-paced environment, enjoy leading teams, and are passionate about driving results—let’s connect and explore how you can be part of our mission to open the world through education.

Key Responsibilities 
1. Team Leadership &amp; Performance Management

<ul>
	<li>Recruit, coach, and lead the Telemarketing (TMK) team to meet weekly and monthly KPIs.</li>
	<li>Conduct regular check-ins, 1:1s, and performance reviews.</li>
	<li>Monitor team performance, address issues, and implement performance improvement plans when needed.</li>
	<li>Ensure accurate reporting and high-quality results from the team.</li>
</ul>

2. Strategy &amp; Funnel Optimization

<ul>
	<li>Design and implement effective lead generation processes.</li>
	<li>Work with Marketing and Sales to align strategies and ensure a healthy cost of acquisition (COA).</li>
	<li>Analyze funnel metrics and generate actionable insights for leadership.</li>
</ul>

3. Collaboration

<ul>
	<li>Coordinate with Marketing and Sales for smooth lead handovers and follow-up.</li>
	<li>Support campaign initiatives that drive lead quality and conversions.</li>
</ul>

4. Customer Relationship Management

<ul>
	<li>Address customer inquiries and complaints.</li>
	<li>Ensure excellent customer experience and long-term relationship building.</li>
</ul>

Telemarketing Manager

EF Adults is expanding our team and looking for an experienced Course Consultant (Sales) who is highly motivated and fits our EF culture. We are looking for a person who will be responsible for selling EF Adults products. You will work with the Course Consultant team to deliver the best consultation experience to our respective customers and help them facilitate the product that suits their needs the most.

Responsibilities:

<ul>
	<li>Provide EF English Course complete information and consultation to potential students</li>
	<li>Work hand-in-hand with another department to provide a positive memorable learning experience</li>
	<li>Establish positive long-term relationships with all EF Customers as well as maintain the students’ database in the respective center</li>
	<li>Ensure good quality business in the respective center</li>
	<li>Creating an accountable sales management database</li>
</ul>

Course Consultant

Role Objective: 
Act as the primary point of contact for students, ensuring excellent service quality, fostering strong relationships, and guiding them through their learning journey. This role involves managing student accounts, providing personalized course consultations, and driving retention through renewals and engagement initiatives.

Key Responsibilities:

<ul>
	<li>Serve as a dedicated account manager for students, ensuring a smooth and fulfilling learning experience.</li>
	<li>Build and maintain strong relationships with students through regular check-ins and progress tracking.</li>
	<li>Guide students in achieving their learning goals by offering tailored course recommendations.</li>
	<li>Manage student account renewals and drive loyalty program participation.</li>
	<li>Collaborate with internal teams to enhance student satisfaction and retention.</li>
	<li>Organize and oversee engagement events at the learning center to foster a supportive community.</li>
</ul>

Service Consultant

<ul>
	<li>Writing updated news related to regional trends and/or issues.</li>
	<li>Editing news related to regional trends and/or issues.</li>
	<li>Developing news angles.</li>
	<li>Coordinating with internal editorial team.</li>
	<li>Doing interview with news source if needed.</li>
</ul>

Content Writer Regional KOMPAS.com

<ul>
	<li>Melakukan koordinasi dengan Marketing untuk media promosi (online dan offline) diesmua kanal, signage, branding dan event promosi penjualan</li>
	<li>Koordinasi terkait promo yang akan dijalankan di paltform Mitra Gramedia untuk semua produk gramedia (internal &amp; eksternal gramedia)</li>
	<li>Koordinasi dengan toko Gramedia terkait pemenuhan produk dan operasional multiwarehouse Mitra Gramedia</li>
	<li>Koordinasi terkait posting &amp; sales order Mitra Gramedia</li>
	<li>Melakukan pengembangan penjualan, dengan mencari target Customer baru Exhibition/ Pameran yang potensial.</li>
	<li>Mengerjakan report promo, report mingguan dan bulanan terkait Mitra Gramedia</li>
	<li>Melakukan pengembangan pasar, dengan mencari target Customer baru yang potensial</li>
	<li>Memastikan payment term, payment type dan pembayaran Customer diterima sesuai tanggal jatuh tempo</li>
</ul>

Salesforce

Sales and Marketing Knowledge

Closing Sales

Sales Officer B2B

<ul>
	<li>Melakukan identifikasi kebutuhan dan minat komunitas untuk menciptakan program atau inisiatif yang relevan.</li>
	<li>Membuat konsep dan menentukan target keterlibatan komunitas, baik secara kuantitatif maupun kualitatif</li>
	<li>Menjalin komunikasi secara aktif dengan komunitas untuk menjaga hubungan baik</li>
	<li>Membuat konten atau kegiatan yang menarik untuk meningkatkan keterlibatan, seperti artikel, postingan media sosial, atau gathering</li>
	<li>Memonitor keterlibatan komunitas melalui data analitik, survei, atau feedback langsung.</li>
	<li>Melakukan evaluasi efektivitas program atau inisiatif komunitas.</li>
	<li>Menyusun laporan rutin tentang perkembangan komunitas dan memberikan rekomendasi untuk peningkatan.</li>
</ul>

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