Laboratorium Klinik Prodia didirikan pertama kali di Solo, Jawa Tengah, pada tanggal 7 Mei 1973 oleh beberapa orang idealis berlatar belakang pendidikan farmasi. Sejak awal, Drs. Andi Wijaya, MBA, PhD. beserta seluruh pendiri lainnya tetap menjaga komitmen untuk mempersembahkan hasil pemeriksaan terbaik dengan layanan sepenuh hati. Komitmen itulah yang mengantarkan Prodia menjadi Laboratorium Klinik terbaik dan terbesar di Indonesia seperti sekarang ini serta menjadi pusat rujukan nasional.

Sejak 2012, Prodia merupakan satu-satunya laboratorium klinik di Indonesia dengan akreditasi College of American Pathologists (CAP) sehingga kualitas hasil pemeriksaan dari Prodia sejajar dengan laboratorium internasional.

Visi:
1. Layanan Kesehatan Terpercaya menunjang Pengobatan Generasi Baru (Transforming toward reliable Next Generation Health Care)
2. Sebagai "Center of Excellence"

Misi:
1. Untuk DIAgnosa lebih baik
2. Untuk si DIA yang bergabung dengan Prodia




PT Prodia Widyahusada Tbk. (Prodia)

<ul>
	<li>Mengawasi dan mengkoordinasikan kegiatan yang berhubungan dengan pelayanan terkait rekam medis di seluruh cabang.</li>
	<li>Memastikan kelengkapan rekam medis nasional sesuai dengan aturan dan standar yang telah ditentukan termasuk tidak adanya duplikasi rekam medis</li>
	<li>Melakukan pengelolaan rekam medis sesuai dengan kaidah pengorganisasian rekam medis dalam batasan pada filling, assembling, coding, dan indexing seluruh dokumen rekam medis.</li>
	<li>Menjaga kualitas dokumen rekam medis dari segala risiko seperti kerusakan, kehilangan atau penyalahgunaan oleh pihak yang tidak memiliki wewenang dan hak akses.</li>
	<li>Melakukan validasi dan analisis data rekam medis sesuai kebutuhan pihak terkait.</li>
	<li>Koordinasi Persiapan, Monitoring, dan Evaluasi terkait Audit dan Akreditasi Rekam Medis Nasional.</li>
</ul>

Medical Record Services

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

<ul>
	<li>Analyze quantitative data and evaluate the market, consumers, and competitors of Garda Medika services to identify areas for improvement and set performance targets.</li>
	<li>Review and propose service enhancements related to Garda Medika for third parties (customers and partner providers) to ensure services meet customer needs.</li>
	<li>Collaborate with partner providers to enhance and modify systems as needed to fulfill the requirements of Garda Medika and providers.</li>
	<li>Analyze promotional strategies for Medcare features to increase customer utilization of the Medcare application.</li>
</ul>

Provider Management Analyst

Section Head Health Claim have to make sure the verification and approval claim processes executed properly &amp; thoroughly, also they need to encourage and implement innovations in process and services in Health Claim.

Job Descriptions:

<ul>
	<li>Ensure: (a) Claim content (medical procedures, medical examinations, and medications) in accordance with policies’ coverage plan; (b) Medical procedures, examination, and medications fee is in accordance with terms &amp; conditions; (c) Claim content to hospitals or health provider (in accordance to policies' coverage plan)</li>
	<li>Giving out advice and medical recommendations for specific medical cases to companies based on received informations from hospitals or patient to suggest the best solutions.</li>
	<li>Encourage and implement innovations in process dan new services</li>
	<li>Make and implement TOD (Table of Duties) for team member based on work plan</li>
	<li>Monitor and evaluate team productivity in order to achieved agreed productivity targets.</li>
	<li>Lead health projects in Health Operation Division and suggest an improvement in health industry (for example: medical check-up system, claim process system, etc)</li>
</ul>

Placement: Head Office - Jakarta Selatan

Microsoft / MS Excel

Section Head Health Claim_Dokter Senior

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

We are looking for nurse candidates who can provide medical care and assistance to students according to their health conditions; manage student's health history, and manage medicines for first aid

Nurse_Universitas Multimedia Nusantara

Alodokter is the #1 digital health company in Indonesia. Launched in 2014, Alodokter brings high-quality medical services to its 27+ million Monthly Active Users by providing an integrated mobile solution for patients and doctors. 

We empower patients  and doctors with better knowledge to help them take better decisions:
- More than 550K monthly teleconsultations between doctors & patients with 800+ doctors in our mobile app
- Largest online booking of doctors and hospitals platform in Indonesia
- Most complete medical content database for patients and doctors in Indonesia

We believe that medical knowledge can help people take better decision for their personal and family health.

Here at Alodokter, we are dedicated to help Indonesian finding the finest health services. We hire people who are passionate, engaging and genuinely dedicated to help others. We train our team to be knowledgeable and highly skilled and reward the value they bring to Alodokter. 

Alodokter

Currently we are looking for Sales Manager for Alomedika who has background in medicine (medical doctor). 

This position will be hire for 3 months contract (possibility to contract extention/ permanent employee). 

<ul>
	<li>Prospecting and Lead Generation, Identify and qualify potential customers through various means such as cold calling, networking, and leveraging online platforms.</li>
	<li>Medical Sales Presentations, Effectively communicate the features and benefits of the product or service to potential clients through presentations, demonstrations, and proposals.</li>
	<li>Relationship Building, Establish and nurture relationships with clients to understand their needs and provide tailored solutions.</li>
	<li>Negotiation, Negotiate terms and conditions with clients to reach mutually beneficial agreements that meet both parties' expectations.</li>
	<li>Closing Deals, Successfully close sales deals by overcoming objections, addressing concerns, and ensuring customer satisfaction.</li>
	<li>Sales Targets, Meet or exceed sales targets and quotas set by the organization.</li>
	<li>Market Research, Stay informed about industry trends, competitors, and market conditions to adapt sales strategies accordingly.</li>
	<li>Customer Service, Provide excellent post-sales support and maintain positive relationships with clients to encourage repeat business and referrals.</li>
</ul>

Medical Doctor Sales Manager Alomedika

WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.

Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.

Our vision is to build the premier technology and customer focused customer operation in the Philippines.

WAGMI Solutions

Are you a Registered Nurse (RN) looking to leverage your clinical expertise in a dynamic, operations-focused role? As we lay the foundation for our new wellness and sports medicine clinic, we're seeking a Patient Project Coordinator to be a pivotal part of our team. This isn't your typical RN gig – you'll be at the intersection of clinical support and operations, driving patient engagement and streamlining our care journey.

You'll be the central point ensuring a seamless experience for our patients, from their initial inquiry to their ongoing care. If you're a proactive, empathetic, and tech-savvy RN with a knack for coordination and project management, we want to hear from you!

As our Patient Project Coordinator, you'll play a crucial role in patient acquisition, retention, and overall clinic efficiency. Your responsibilities will span three key areas:

<ul>
	<li>1. Patient Engagement &amp; Coordination:
	<ul>
		<li>Be the First Point of Contact: Serve as the primary contact for prospective patient inquiries across various channels (phone, email, web forms, social media).</li>
		<li>Nurture &amp; Educate: Engage leads with empathy, clarity, and accurate information, guiding them through our services, promotions, and care options until they're ready to book.</li>
		<li>Streamline Scheduling: Coordinate and schedule patient appointments, assessments, and consultations. Manage bookings, cancellations, and rescheduling to minimize no-shows.</li>
		<li>Efficient Documentation: Utilize EHR/EMR tools to update appointment notes and intake forms, ensuring the accuracy of patient records.</li>
	</ul>
	</li>
	<li>2. Operations &amp; Project Management:
	<ul>
		<li>Cross-Functional Liaison: Act as the vital link between marketing, front office, and clinical teams to support lead conversion and seamless service delivery.</li>
		<li>Data &amp; CRM Management: Accurately track patient lead status, follow-ups, and conversion metrics using CRM platforms (e.g., GoHighLevel, IntakeQ) and Google Sheets. Maintain HIPAA-compliant documentation of all communications and updates.</li>
		<li>Initiative Support: Track project timelines and tasks for clinic initiatives and service rollouts, ensuring internal teams meet campaign and operational deadlines.</li>
		<li>Reporting &amp; Analytics: Prepare weekly reports on patient lead statistics, booked appointments, pending follow-ups, and campaign effectiveness, highlighting areas for improvement.</li>
	</ul>
	</li>
	<li>3. Administrative Support:
	<ul>
		<li>Clinic Operations: Support general clinic operations, including calendar management, patient form processing, email templates, and basic content scheduling.</li>
		<li>Back-Office Assistance: Assist with credentialing, insurance verification, and billing support as needed.</li>
	</ul>
	</li>
</ul>

Medical Industry Knowledge

Relationship Management

Record Keeping

Information Ordering

Attention to Detail

Risk Management

Monitoring and Evaluation

Project Coordinator – Patient Lead Nurturing Healthcare VA

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Enroll our clients who are US based health care providers, diagnostic laboratories and medical facilities as preferred providers in health care networks.</li>
	<li>Gather required enrollment documents from new clients.</li>
	<li>Assist in completing enrollment forms.</li>
	<li>Maintain accurate and current client information using spreadsheets and/or online databases.</li>
	<li>Respond to general inquires as the in-house knowledge source on clients enrollment particulars.</li>
	<li>Identify and report issues to appropriate departments and management leadership.</li>
	<li>Build and improve working relationships with insurance company enrollment staff.</li>
	<li>Maintain confidentiality of client information by adhering to strict, established regulations.</li>
	<li>Alert client of new regulations, expiring certificates, reapplications and deficiencies in enrollment requirements.</li>
</ul>

Credentialing Specialist

<ul>
	<li>Respond to patient inquiries via phone, email, and chat regarding test kit orders, shipping, and troubleshooting.</li>
	<li>Assist patients with navigating the website and completing the ordering process.</li>
	<li>Make outbound calls to provide order status updates, delivery timelines, or follow-ups.</li>
	<li>Remotely proctor specimen collection via video platforms and ensure adherence to collection protocols.</li>
	<li>Verify sample quality, document any deviations, and guide patients through corrective steps when needed.</li>
	<li>Deliver or help patients access test results securely and clearly explain next steps.</li>
	<li>Maintain knowledge of various test kits (e.g., PCR, STI, GI, HPV) and their specific requirements.</li>
	<li>Manage shared inboxes, update records in CRM systems, and support general administrative duties.</li>
	<li>Adapt to evolving workflows during early-stage account launches and contribute to process improvement.</li>
</ul>

Virtual Front Desk Representative | Consultant | Pooling

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

As a Medical Coordinator, you will be the vital link between our company and its clientele, ensuring that all interactions are handled with the highest level of professionalism and care. Your role will include:

<ol>
	<li>Engaging with customers to provide detailed information and answer questions regarding our medical products and services.</li>
	<li>Addressing and resolving customer inquiries in a timely and empathetic manner, ensuring their satisfaction and loyalty.</li>
	<li>Taking immediate and effective action to resolve any customer concerns or complaints, demonstrating exceptional problem-solving skills.</li>
	<li>Preparing and maintaining accurate reports on customer interactions, feedback, and resolutions to inform company strategies and improve service quality.</li>
	<li>Collaborating with healthcare professionals and team members to streamline communication and enhance the customer experience.</li>
	<li>Staying informed about the latest healthcare industry trends and company offerings to provide knowledgeable support.</li>
</ol>

As the first point of contact, you will play a crucial role in upholding the company's reputation and contributing to its success by providing outstanding service and support to our valued customers.

Medical Coordinator

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

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