Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting edge technology to enable businesses to unlock their full potential

About the Client

Our client is a US-based logistics provider recognized for delivering reliable, efficient, and customer-focused supply chain solutions. With years of experience in domestic and international freight, they support shippers through smart processes, responsive communication, and modern operational tools. Their services cover a wide range of logistics needs, ensuring that every shipment is handled with accuracy, transparency, and care.

Schedule: Night Shift

Location: Fully Remote (WFH)

 

The Mission: 
To ensure every air import shipment reaches its destination efficiently and compliantly—by proactively identifying risks, resolving exceptions, and taking full ownership from arrival to delivery.

What You'll Do:

<ul>
	<li>Own end-to-end air import shipments, from pre-alert to final delivery and billing closure</li>
	<li>Proactively identify and resolve shipment exceptions, including:</li>
	<li>Flight delays, rollovers, or offloads</li>
	<li>Missing or incorrect documentation</li>
	<li>Customs clearance issues or holds</li>
	<li>Cargo availability and handling delays</li>
	<li>Take decisive action to recover shipments at risk, coordinating with airlines, agents, brokers, and trucking providers</li>
	<li>Ensure compliance with U.S. import requirements, including coordination of AMS (Air AMS / ACAS) filings</li>
	<li>Validate shipment documents (MAWB/HAWB, invoice, packing list) and correct discrepancies before they impact clearance or delivery</li>
	<li>Monitor cargo arrival, free time, and warehouse status to prevent storage charges—act before issues escalate</li>
	<li>Communicate clearly with clients, not just updates but solutions and next steps when issues arise</li>
	<li>Escalate when needed—but only after exploring and driving possible resolutions</li>
	<li>Validate costs, flag discrepancies, and ensure accurate and timely billing</li>
	<li>Maintain accurate shipment records and milestone updates in TMS</li>
</ul>

Air Import Specialist

In 2005, Cititrans commenced its operation in Indonesia with only 4 vehicles and became the first to offer Executive Shuttle with Bandung-Jakarta route. In 2019, Cititrans became a member of Blue Bird Group and succeeded in expanding its business further.

Cititrans

Tugas dan Tanggung Jawab:

<ol>
	<li class="text-justify">Mekanik melakukan perbaikan eksterior kendaraan, memastikan kondisi body dalam kondisi baik, tidak penyok, rusak atau tergores, mika lampu tidak ada yang pecah atau retak sesuai dengan ketentuan frekuensi perbaikan checker.</li>
	<li class="text-justify">Mekanik melakukan perbaikan kondisi stiker body, memastikan stiker body lengkap dan tidak ada yang rusak atau terkelupas sesuai dengan ketentuan frekuensi perbaikan checker.</li>
	<li class="text-justify">Mekanik melakukan perbaikan interior dan eksterior kendaraan diantaranya elektrikal, gorden lengkap, colokan USB berfungsi, sandaran kursi dalam kondisi baik, kaki kursi tidak goyang, toolkit, dongkrak, segitiga pengaman, APAR, P3K lengkap pada tempatnya sesuai dengan ketentuan frekuensi perbaikan checker.</li>
	<li class="text-justify">Mekanik melakukan perbaikan kendaraan secara periodik perhari terkait perbaikan kondisi Accu, oli mesin, air radiator, air wiper, kondisi ban serep dan seluruh bannya, freon AC beserta suhu AC nya sesuai dengan ketentuan frekuensi perbaikan checker.</li>
	<li class="text-justify">Mekanik wajib melaporkan setiap ketidaksesuaian yang ditemukan selama perbaikan kepada Atasan.</li>
	<li class="text-justify">Mekanik berkoordinasi dengan Atasan ketika perbaikan sudah selesai dilakukan dan memastikan bahwa perbaikan yang dilakukan sudah sesuai dengan standar keamanan dan kenyamanan Cititrans.</li>
	<li class="text-justify">Mekanik melakukan troubleshooting ringan atas keluhan teknis kendaraan yang dilaporkan oleh pengemudi, pramugara/i, staf operasi atau Danru.</li>
</ol>

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Air Import Specialist

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