distribution customer service sales and marketing

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalui pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh</li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA</li>
</ul>

Customer Service Cabang Banjarbaru

<ul>
	<li>Memberikan informasi mengenai persyaratan pembiayaan, angsuran, perhitungan pelunasan kepada konsumen walk in</li>
	<li>Menerima dan merespon telepon dari konsumen</li>
	<li>Melakukan stock opname transaksi keuangan setiap hari.</li>
	<li>Memberikan penawaran kembali kepada konsumen untuk repeat order</li>
</ul>

Customer Service Branch Banjarnegara

Customer Service Branch Tegal

CV Mandiri Barokah Jaya merupakan perusahaan skala Usaha Mikro (UMK) yang berlokasi di Jalan Taman Jemursari Selatan No. 21, Jemur Wonosari, Wonocolo, Surabaya, Jawa Timur. Perusahaan ini bergerak di berbagai bidang usaha perdagangan dan jasa dengan cakupan kegiatan yang luas

CV Mandiri Barokah Jaya

<ul>
	<li>Customer Support: Answering questions and resolving issues via phone, email, live chat, or social media in a timely and professional manner</li>
	<li>Complaint Handling: Listening to customer grievances, identifying the root cause, and providing effective solutions or alternatives</li>
	<li>Information Management: Maintaining accurate records of all customer interactions, transactions, and feedback within a database or CRM</li>
	<li>Product Expertise: Developing a deep understanding of the company's offerings to guide customers and provide accurate recommendations</li>
	<li>Escalation: Forwarding complex or unresolved issues to specialized departments or management when necessary</li>
</ul>

Customer Service Representative (CSR)

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
	<li>
	Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office maupun dari segi layout front office (kebersihan, kerapihan dan keindahan), guna memastikan tercapainya standar pelayanan di cabang.
	</li>
	<li>
	Melakukan survey exit customer dengan cara interview sesuai dengan standar, prosedur dan target SLA yang telah ditetapkan, sehingga dapat dijadikan sebagai bahan masukan dalam pengembangan strategi retention.
	</li>
</ul>

Customer Service Branch Tangerang

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Coordinate merchandise distribution to retail locations.</li>
	<li>Monitor inventory levels and stock movement.</li>
	<li>Support allocation planning based on store demand.</li>
	<li>Track merchandise sales performance across stores.</li>
	<li>Work with operations and logistics teams to ensure smooth product delivery.</li>
	<li>Identify stock risks and support inventory planning.</li>
</ul>

Creative Thinking

Project Management

Problem Solving

Communication Skills

Collaboration

Distribution Specialist | Business Development Gramedia

Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

1. CRM &amp; Customer Data Management

<ul>
	<li>Lead implementation and management of CRM system</li>
	<li>Develop and maintain a centralized customer database</li>
	<li>Ensure data accuracy and consistency across all channels</li>
	<li>Build customer segmentation and lifecycle tracking</li>
</ul>

2. Sales Technology Enablement

<ul>
	<li>Develop and optimize sales pipeline tracking systems</li>
	<li>Monitor and improve sales team performance through data</li>
	<li>Integrate sales processes from order to fulfillment</li>
	<li>Build sales dashboards and forecasting tools</li>
</ul>

3. Marketing Technology &amp; Automation

<ul>
	<li>Implement marketing automation tools (email, WhatsApp, ads tracking)</li>
	<li>Track campaign performance and optimize ROI</li>
	<li>Manage customer acquisition and retention systems</li>
	<li>Establish attribution models for marketing channels</li>
</ul>

4. Omnichannel Integration

<ul>
	<li>Integrate offline and online sales channels (retail, marketplace, website)</li>
	<li>Ensure consistency in customer data, pricing, and promotions</li>
	<li>Collaborate with internal teams to unify customer experience</li>
</ul>

5. Data Analytics &amp; Reporting

<ul>
	<li>Develop dashboards and reports for sales and marketing performance</li>
	<li>Analyze customer behavior, product performance, and campaign results</li>
	<li>Provide actionable insights to support business decisions</li>
</ul>

6. System Integration &amp; Automation

<ul>
	<li>Collaborate with IT to integrate CRM, ERP, POS, and other systems</li>
	<li>Identify and implement automation opportunities to improve efficiency</li>
	<li>Ensure systems scalability and reliability</li>
</ul>

7. Training &amp; Stakeholder Management

<ul>
	<li>Train sales and marketing teams on system usage</li>
	<li>Work closely with internal stakeholders and external vendors</li>
	<li>Drive adoption of technology across the organization</li>
</ul>

Sales & Marketing Technology

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

About the Role

As a Customer Growth &amp; Marketing Excellence Senior Associate, you will act as the operational backbone of the Customer Growth &amp; Marketing (CGM) organization. Your mission is to streamline ways of working, build clear guardrails, and improve operational effectiveness across teams. This role focuses on creating structure, reducing ambiguity, and enabling teams to execute faster and smarter through better processes and smarter systems.

If you love turning messy workflows into clear systems, aligning stakeholders, and driving operational excellence behind the scenes — this role is for you.

 

What You’ll Do

Process &amp; Operational Excellence

<ul>
	<li>Map, evaluate, and improve operational workflows to increase efficiency and reduce operational friction</li>
	<li>Develop, standardize, and maintain SOPs and playbooks across CGM initiatives</li>
	<li>Establish clear guardrails and governance (e.g., campaign placements, homepage banners, prioritization rules)</li>
</ul>

 

Automation &amp; Risk Prevention

<ul>
	<li>Identify manual, repetitive, or error-prone processes and drive automation initiatives primarily act as the Project Manager</li>
	<li>Work closely with Product, Tech, and Operations teams to improve system capabilities and reduce operational risk</li>
	<li>Anticipate execution bottlenecks and design preventive solutions</li>
</ul>

 

Stakeholder Alignment &amp; Enablement

<ul>
	<li>Partner with cross-functional stakeholders (Marketing, Ops, Product, Commercial, etc.) to align on processes and execution standards</li>
	<li>Translate strategic business needs into clear, structured operational processes (in non-technical language)</li>
	<li>Act as an internal consultant to drive buy-in and ensure adoption of new processes and tools</li>
</ul>

 

Continuous Improvement

<ul>
	<li>Track process effectiveness and recommend improvements based on data and feedback</li>
	<li>Build scalable frameworks that support CGM growth without increasing operational complexity</li>
</ul>

Customer Growth & Marketing Excellence Senior Associate [PMO]

GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.

As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia

GTech Group

<ul>
	<li>Develop and plan digital marketing campaigns aligned with business and marketing objectives.</li>
	<li>Manage and execute multi-channel campaigns across platforms such as social media, search engines, email, and display advertising.</li>
	<li>Coordinate with internal teams (creative, content, design, and product) to ensure campaign materials and messaging are aligned.</li>
	<li>Monitor and analyze campaign performance using digital analytics tools and key marketing metrics.</li>
	<li>Optimize campaign effectiveness through data-driven strategies, A/B testing, and continuous improvement.</li>
	<li>Manage and control campaign budgets to ensure efficient and effective use of marketing spend.</li>
	<li>Prepare performance reports and provide insights to support marketing strategy and future campaign planning.</li>
</ul>

Performance Marketing and Digital Campaign Manager | MAPCLUB

PT INTERMETAL INDO MEKANIKA adalah perusahaan yang bergerak di Bidang Perkakas Tangan , Perlengkapan Bangunan dengan Merk American Tool dan American Secure

PT INTERMETAL INDO MEKANIKA

Memasarkan dan mempromosikan Produk

<ul>
	<li>Menawarkan produk yang kita jual ke toko toko retail ( toko tradisonal dan modern market)</li>
</ul>

Menganalisis pasar dan kompetitor

<ul>
	<li>Mengumpulkan informasi mengenai kebutuhan pelanggan, tren pasar, serta aktivitas pesaing di lapangan.</li>
</ul>

Manajemen waktu kunjungan dan rute

<ul>
	<li>Mengatur rute perjalanan efisien untuk memaksimalkan jumlah kunjungan harian di absen Hadirr</li>
</ul>

Memelihara hubungan pelanggan

<ul>
	<li>Melakukan kunjungan rutin untuk menjaga loyalitas dan memastikkan kepuasan pelanggan yang sudah ada</li>
</ul>

Sales

# Start as a small family business since 1980 and to be a legal company as PT. Jaya Kreasi Indonesia since 2000, as a window film Distribution company.
# And now as a window film distribution and application company nationwide with over 30 years of experience.
# As a supplier of window film to the largest auto brand agent in Indonesia since 2002.
# Approximately 500 employees 7 and service over 10 Pre- Delivery Installation (PDI).
# Has more than 80 Authorized Dealer Stores for sales network and after-sales services throughout Indonesia.

PT. Jaya Kreasi Indonesia

Role Summary

Marketing Manager bertanggung jawab dalam merancang, mengelola, dan mengimplementasikan strategi pemasaran perusahaan guna meningkatkan brand awareness, penjualan, serta pertumbuhan bisnis secara berkelanjutan.

Key Responsibilities (Tugas &amp; Tanggung Jawab)

<ol>
	<li>Menyusun dan menjalankan strategi marketing jangka pendek dan jangka panjang.</li>
	<li>Mengelola kampanye pemasaran (online &amp; offline) termasuk digital marketing, event, promosi, dan aktivasi brand.</li>
	<li>Melakukan analisis pasar, tren industri, serta aktivitas kompetitor.</li>
	<li>Mengembangkan strategi branding untuk memperkuat positioning perusahaan di pasar.</li>
	<li>Mengelola anggaran marketing dan memastikan efektivitas serta ROI dari setiap campaign.</li>
	<li>Mengawasi dan mengembangkan tim marketing (content, design, digital, dll).</li>
	<li>Menjalin hubungan dengan vendor, agency, media, dan partner strategis.</li>
</ol>

Marketing Manager

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Job Description

<ul>
	<li>Membantu rekap data polis free insurance untuk proses rekonsiliasi dengan dealer</li>
	<li>Mengupdate data polis Comprehensive pada dashboard monitoring</li>
	<li>Membagikan data polis Free Total Loss Only ke cabang setiap minggu</li>
	<li>Membantu monitoring proses top-up e-wallet untuk dealer</li>
</ul>

Marketing Intern

PT Computrade Technology International (CTI Group) has been focused on distributing and providing IT solution for Indonesian’s enterprises and SMBs since 2003. For more than a decade, we’ve created differences through technology by collaborating with numerous well-known worldwide IT brands. With a strong vision to be the most preferred IT infrastructure provider in the Southeast Asia, together with our dedicated and hardworking team, today, we have become a multinational company with two abroad regional offices located in Malaysia and Philippine.

Supported by hundreds of professionals and skillful digital talents, we’ve been trusted by countless of businesses across industries to help them unleash their business potential by using technology and bring their business to the next level to keep competitive. Today, CTI Group is one of the leading distributors and provider of IT solutions in Indonesia.

CTI Group

<ul>
	<li> </li>
	<li>Develop and execute strategic marketing initiatives for CTI Group subsidiaries.</li>
	<li>Lead and oversee the implementation of integrated marketing communication initiatives.</li>
	<li>Collaborate with principals and relevant vendors to design and deliver impactful marketing activities.</li>
	<li>Plan and monitor budgets to ensure optimal ROI from marketing activities.</li>
	<li>Track, and review team KPIs to drive continuous performance improvement.</li>
</ul>

Marketing Lead

PT DIDIMAX BERJANGKA merupakan Best Forex Education Broker Indonesia 2025 oleh CNBC INDONESIA
DIDIMAX Telah Berdiri Sejak Tahun 1999. dan Saat ini Telah 26+ Tahun di Pasar. DIDIMAX Menyediakan Layanan Edukasi Belajar Trading Forex Secara Gratis. DIDIMAX Platform Trading yang Cocok untuk Trader Pemula

PT. Didi Max Berjangka beroperasi berdasarkan ijin dan berada di bawah pengawasan BAPPEBTI, merupakan perusahaan yang telah diakui baik dari sisi kepatuhan terhadap hukum maupun kinerja keuangan dan prestasi.

PT. Didi Max Berjangka fokus memberikan edukasi dan pelayanan yang berkualitas sesuai dengan standar perdagangan berjangka internasional serta didukung olah para profesional yang berpengalaman di industri berjangka. PT. Didi Max Berjangka adalah broker pemenang penghargaan  "Best Forex Education Broker Indonesia 2018" Dari Global Banking and Finance U.K

PT DIDIMAX BERJANGKA

Tanggung Jawab Utama:

1. Perencanaan &amp; Strategi Digital

- Menyusun strategi pemasaran digital untuk meningkatkan brand awareness, traffic, dan leads.

- Melakukan riset market, audiens, serta tren digital terbaru.

2. Content Management

- Membuat dan mengelola konten untuk social media, website, dan platform digital lainnya.

- Bekerja sama dengan desain/kreatif untuk menghasilkan konten visual yang menarik.

3. Social Media Management

- Mengelola akun social media perusahaan (IG, TikTok, FB, X).

- Membuat kalender konten dan melakukan posting terjadwal.

- Menganalisis performa konten dan membuat improvement.

4. Data Analysis

- Memantau dan menganalisis insight media sosial

- Menyusun laporan marketing secara rutin untuk manajemen.

- Branding &amp; Community Engagement

- Menjaga konsistensi branding di seluruh platform digital.

- Melakukan interaksi dengan audiens, membalas komentar, dan membangun komunitas online.

- Kolaborasi &amp; Influencer Marketing

- Mengatur kerja sama dengan influencer, KOL, dan media partner.

- Mengukur efektivitas campaign kolaborasi.

Digital Marketing

1. Bertanggungjawab terhadap pencapaian target penjualan debitur melalui pengembangan jaringan agency/kemitraan dengan pihak lain (Pinjam Dana Jaminan BPKB Mobil/ Motor)

2. Melakukan rekrut BA/Agen/Mitra BFI untuk pengembangan jaringan sesuai dengan profil yang tepat

3. Membina dan membantu BA/Agen/Mitra BFI untuk mengembangkan strategi agency dengan tujuan menghasilkan jumlah debitur

4. Melakukan koordinasi dengan Supervisor dan pihak lainnya dalam pelaksanaan aktifitas hariannya

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