Indotel Maju Bersama: Connecting Businesses, Empowering the Future.

Established with a vision to accelerate digital transformation, PT Indotel Maju Bersama is a premier provider of comprehensive telecommunications and information technology services. We offer a robust portfolio of solutions, including network infrastructure development, enterprise communication systems, managed IT services, and digital integration.

At Indotel Maju Bersama, we believe that seamless connectivity is the catalyst for economic and institutional growth. By combining local expertise with international standards, we deliver reliable, scalable, and secure technologies that help our clients stay ahead in an ever-evolving digital landscape.

PT Indotel Maju Bersama

Respond to customer questions via live chat and ecommerce.

Provide accurate information about the company's products, services, and policies.

Handle customer complaints quickly and professionally.

Ensure customer issues are resolved.

Document customer interactions in the system.

Collaborate with internal teams to solve customer problems.

Give suggestions and feedback to improve customer servic

Chat Support

Customer Service

Technical Skills

Communication Skills

Customer Service Representative (CSR)

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Own Category Growth, Optimize Performance, and Expand Market Dominance.

Hadley Designs is seeking an eCommerce Growth Manager to take full ownership of a multi-million dollar product category, with Amazon as the primary growth channel. This is a high-impact role for a results-driven e-commerce operator who thrives on ownership, accountability, and driving measurable growth through disciplined execution and data-backed decision-making.

While this role operates deeply within Amazon, we welcome candidates who have driven growth across e-commerce, DTC, or marketplace environments and are excited to apply that experience within a scaled Amazon ecosystem.

How You’ll Win at Hadley Designs:

We believe performance comes from strong systems executed consistently.

Every eCommerce Growth Manager is expected to progress through three stages:

<ol>
	<li>Learn the Playbook – Understand our category strategy, operating standards, and decision frameworks</li>
	<li>Apply the Playbook – Execute accurately and consistently to deliver predictable, scalable results</li>
	<li>Enhance the Playbook – Improve systems with new ideas and strategies after mastery is demonstrated</li>
</ol>

This order matters. We value innovation, but only when it is grounded in proven execution. Our playbook exists to help high performers win faster, create leverage, and scale impact — not slow them down.

Apply today and help us make learning fun, engaging, and screen-free for families everywhere.

eCommerce Growth Manager

Leaf is a tech company that provides end-to-end performance marketing services for ambitious eCommerce businesses.
Unlike traditional marketing agencies, Leaf is an eCommerce performance marketing specialist that combines years of data-driven marketing expertise with proprietary marketing technology. This enables us to make smarter decisions in order to deliver profitable sales growth for our clients.


Leaf.fm

What You’ll Be Doing

Paid Media Strategy &amp; Execution for Ecommerce Brands mainly in UK

Plan and execute full-funnel campaigns across Google &amp; Meta (prospecting → retargeting → retention)

Build and manage multi-channel media plans aligned to revenue and ROAS targets

Optimize campaigns to reduce CPA and scale revenue efficiently

Own budget allocation across channels based on performance data

Technical &amp; Engineering Focus

Implement and maintain tracking infrastructure (GTM, pixels, conversion APIs)

Work with product feeds (Google Merchant Center, Meta catalogs, Shopify integrations)

Identify and build automation opportunities to reduce manual work

Collaborate with engineering/product teams to turn workflows into scalable tools or features

Data &amp; Performance Analysis

Use data to drive decision-making across campaigns and channels

Build and interpret reports using tools like Looker, GA, and platform dashboards

Conduct structured testing (creative, audiences, landing pages)

Translate insights into actionable growth strategies

Cross-Functional Collaboration

Partner with:

Creative teams on ad concepts and messaging

Technical teams on tracking and data accuracy

Product teams to improve internal tools (e.g., Leaf Grow)

Contribute to improving Leaf’s cross-platform advertising methodology

Essential Criteria 

Based in Indonesia

5+ years experience in:

Senior paid media / performance marketing role

Building and executing full-funnel campaigns on Google &amp; Meta

Running paid media for eCommerce retail brands

What We’re Looking For 

Strong analytical mindset with deep attention to detail

Comfortable working with data, tracking, and technical setups

Naturally curious—always testing, learning, and improving

A problem-solver who looks for ways to automate and scale

Confident owning budgets and making high-impact decisions

Collaborative, but able to operate autonomously

Balances ambition (big ideas) with pragmatism (what works now)

Our Stack 

Marketing Platforms 
Google Ads, Meta Ads, TikTok, Pinterest, Bing, Amazon Ads

Data &amp; Analytics 
Google Analytics, Looker, Data Studio, Excel/Sheets, Shopify data

Tracking &amp; Technical 
Google Tag Manager, Meta Pixel, Conversion APIs, Merchant Center, product feeds

Internal &amp; Tools 
Leaf Grow, Slack, Notion, G-Suite

Why This Role is Different

This isn’t just a media buying role.

You’ll be:

Building systems, not just campaigns

Solving technical problems, not just optimizing ads

Helping shape the future of how Leaf scales performance

How to Apply 

A short note on:

Your experience with eCommerce performance marketing

Examples of campaigns or systems you’ve built or scaled

Please share 3 recommendations

Remote Indonesia Performance Marketing Engineer

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

English First (EF) is one of the biggest English learning centers in the world with more than 500 schools located in more than 52 countries. Our EF Adults centers in Indonesia have been providing quality English learning programs that focus on communicative competence, combined with our ‘Learn-Try-Apply’ method.

 

Job Descriptions

We are looking for an enthusiastic Corporate Account Executive to grow EF Corporate department. This person will open potential new markets and industry by ensuring that these clients get their English Training Program tailored exclusively for their staff as well as maintaining the best service experience.

 

Key Responsibilities:

<ul>
	<li>Generating and expanding new B2B opportunities across Indonesia</li>
	<li>Meeting new sales target, account growth, and retention rate</li>
	<li>Maintain strong relationships with our existing clients to achieve long term partnerships, including grow clients' performance, contract renewals, identify new opportunities, and upsell opportunities</li>
	<li>Plan, pitch, negotiate, and execute meetings, networking activities, and sales demo presentation.</li>
	<li>Focusing on high growth of B2B new sales; developing and leading a long-term sales and growth strategy</li>
	<li>Ensuring that customer service satisfaction and good client relationships are of main importance</li>
	<li>Work with cross functional department such as marketing, academic, finance, and other related stakeholders to ensure smooth deliverables.</li>
	<li>Ensure timely &amp; detailed service and sales report of corporate account performance</li>
</ul>

Corporate Account Executive B2B

omnie is an operations and support partner that helps businesses run more efficiently through specialized service divisions. Through omnieCSR and omnieAccounting, we provide organizations with the customer support and financial infrastructure needed to grow with confidence.

At omnieCSR, we deliver outsourced customer support powered by a blend of AI technology and highly trained human agents. Our teams handle voice, SMS, email, live chat, social media, and messaging platforms, helping companies resolve issues quickly while creating positive experiences for their customers.

Through omnieAccounting, we provide reliable accounting and financial support that helps businesses stay organized, compliant, and informed. Our services give companies clearer visibility into their financial performance so they can make smarter operational and growth decisions.

By combining customer experience operations with financial support, omnie allows companies across a wide range of industries to streamline essential business functions while focusing on what matters most: building great products, serving their customers, and growing their business.

omnie

Description

We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships with our valued clients. In this role, you will be responsible for providing exceptional customer service support while leveraging your expertise in Shopify, ecommerce, logistics, and process improvement.

Responsibilities:

<ul>
	<li>Utilize expert knowledge of Shopify and ecommerce platforms to assist customers with their online shopping experience, order placement, and product inquiries.</li>
	<li>Handle customer inquiries and concerns through various channels, including phone calls, live chat, emails.</li>
	<li>Provide accurate, timely information to customers regarding order status, shipping, delivery, returns, and refunds.</li>
	<li>Collaborate with internal teams to ensure efficient and seamless order processing and delivery.</li>
	<li>Troubleshoot and resolve customer issues effectively, always demonstrating empathy and professionalism.</li>
	<li>Identify opportunities for process improvements and work closely with the management team to implement changes that enhance the overall customer experience.</li>
	<li>Maintain detailed records of customer interactions, inquiries, and resolutions in our CRM system.</li>
	<li>Build and maintain strong relationships with clients, understanding their unique needs and providing personalized support and recommendations.</li>
	<li>Stay up to date with product knowledge, industry trends, and best practices in ecommerce and customer service.</li>
	<li>Collaborate with cross-functional teams to address customer feedback and communicate suggestions for product enhancements or service improvements.</li>
</ul>

Requirements:

<ul>
	<li>Proven experience (2+ years) as a Customer Service Representative or similar role, in an E-commerce or online retail environment.</li>
	<li>In-depth knowledge of Shopify and other ecommerce platforms, including order management, inventory control, and payment processing.</li>
	<li>Strong understanding of logistics and supply chain management, with the ability to track shipments and resolve delivery issues.</li>
	<li>Exceptional communication skills, both written and verbal, with a friendly and professional demeanor.</li>
	<li>Excellent problem-solving and decision-making abilities, with a focus on finding practical and efficient solutions.</li>
	<li>Ability to handle multiple tasks simultaneously and prioritize workload effectively.</li>
	<li>Proficiency in using CRM systems and other customer service tools.</li>
	<li>Ability to work independently and as part of a team, with a positive attitude and willingness to learn and adapt.</li>
	<li>Strong attention to detail and organizational skills, ensuring accurate and timely follow-up with customers.</li>
	<li>Experience in process improvement and the ability to identify areas for operational efficiency.</li>
</ul>

Education and Experience:

<ul>
	<li>High school diploma or equivalent required; additional education or certification in customer service or related fields is a plus.</li>
</ul>

How to Apply:

<ul>
	<li>Please attach a resume when submitting your applicattion.</li>
	<li>Note that we will not review submissions without a resume.</li>
</ul>

Customer Service Representative

Also known as: Shopify Operations Manager | Ecommerce Operations Lead | Customer Experience Operations Manager

This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.

Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.

Your Core Focus

<ul>
	<li>Take full ownership of Shopify store operations and customer experience</li>
	<li>Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging</li>
	<li>Standardize shipping, split shipment, and pre-order communication across all touchpoints</li>
	<li>Build and document SOPs for all operational workflows</li>
	<li>Implement systems and automations that reduce manual work and customer confusion</li>
</ul>

What You’ll Do

Customer Experience Management (Daily)

<ul>
	<li>Respond to customer inquiries via Shopify inbox and social channels</li>
	<li>Process refunds, reships, cancellations, and order updates</li>
	<li>Triage and resolve support tickets based on urgency</li>
	<li>Identify patterns in customer feedback and recommend improvements</li>
	<li>Ensure all communication is clear, accurate, and aligned with current messaging</li>
</ul>

Order Operations and Fulfillment (Daily)

<ul>
	<li>Monitor order flow across Shopify, Base, and Amazon MCF</li>
	<li>Resolve failed orders, inventory issues, and discrepancies</li>
	<li>Coordinate with fulfillment teams to ensure timely delivery</li>
	<li>Manage split shipments, pre-orders, and out-of-stock scenarios</li>
	<li>Track and resolve missing or delayed packages</li>
</ul>

Store Integrity and Accuracy (Weekly)

<ul>
	<li>Audit the website for broken links, incorrect pricing, and outdated promotions</li>
	<li>Ensure consistency across product pages, landing pages, and collections</li>
	<li>Validate all messaging related to shipping and pre-orders</li>
	<li>Support promotion setup and ensure backend accuracy</li>
</ul>

Systems, SOPs, and Automation (Weekly)

<ul>
	<li>Build and maintain SOPs for recurring workflows</li>
	<li>Identify inefficiencies and implement automation using tools like Shopify Flow</li>
	<li>Optimize customer service platforms such as Gorgias</li>
	<li>Improve post-purchase experience and operational workflows</li>
	<li>Support system cleanup and tool evaluation</li>
</ul>

Growth Operations and Reporting (Weekly)

<ul>
	<li>Deliver weekly Shopify performance reports</li>
	<li>Track key metrics such as CAC, LTV, and funnel performance</li>
	<li>Identify trends, anomalies, and risks early</li>
	<li>Ensure data accuracy for decision-making</li>
</ul>

Compliance and Risk Management (Weekly)

<ul>
	<li>Maintain compliance across ADA, privacy policies, and tracking regulations</li>
	<li>Review product pages and campaigns for compliance risks</li>
	<li>Ensure all required tools and disclosures are functioning properly</li>
	<li>Stay updated on platform policies and changes</li>
</ul>

AI and Automation Ownership (Ongoing)

<ul>
	<li>Identify repetitive tasks and convert them into automated workflows</li>
	<li>Use AI tools to improve efficiency in customer service and operations</li>
	<li>Build prompt libraries and scalable systems</li>
	<li>Continuously reduce manual workload while maintaining accuracy</li>
</ul>

How Success Is Measured

<ul>
	<li>Reduction in support ticket rate per 1000 orders</li>
	<li>Reduction in reshipment rate per 1000 orders</li>
	<li>Zero compliance issues</li>
	<li>At least one new AI automation implemented per week</li>
	<li>Zero reported issues with broken links, incorrect promotions, or inaccurate information</li>
</ul>

Shopify DTC Operations Manager

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are in search of a talented and experienced Shopify Developer to collaborate, working closely with our team to create, maintain, and enhance our Shopify e-commerce website.

The responsibilities for this position:

<ol>
	<li>Design and create Shopify Stores</li>
	<li>Product listing</li>
	<li>Management and maintenance</li>
	<li>Upkeep and optimization</li>
	<li>Assist in marketing initiatives</li>
</ol>

Please include your resume / CV in your response. Without your CV, your application will be filtered out.

A portfolio showcasing your past work is also beneficial

Shopify Developer

We are in search of a talented and experienced Shopify Expert to collaborate, working closely with our team to create, maintain, and enhance our Shopify e-commerce website.

The responsibilities for this position:

<ol>
	<li>Design and create Shopify Stores</li>
	<li>Product listing</li>
	<li>Management and maintenance</li>
	<li>Upkeep and optimization</li>
	<li>Assist in marketing initiatives</li>
</ol>

Please include your resume / CV in your response. Without your CV, your application will be filtered out.

A portfolio showcasing your past work is also beneficial

Shopify Expert

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

We are seeking a highly skilled Senior Adobe Experience Manager (AEM) Developer to design, develop, and implement scalable digital solutions using AEM and related Adobe Marketing Cloud technologies. The role requires deep technical expertise in AEM development, component design, workflows, and integrations with enterprise systems. The Senior Developer will collaborate with architects, business stakeholders, and cross-functional teams to deliver high-performance web solutions whileensuring best practices in coding, security, and performance optimization.

Key Responsibilities

● Lead the design, development, and customization of AEM Sites, Templates, Components, Dialogs, Workflows, and Launches.

● Implement AEM core components, OSGi services, Sling models, servlets, and custom

integrations.

● Collaborate with architects to define AEM solution architecture and technical design.

● Integrate AEM with third-party systems (CRM, eCommerce, DAM, Analytics, Marketing

Automation).

● Develop RESTful and GraphQL APIs to enable headless CMS implementations.

● Ensure compliance with AEM best practices, coding standards, and security guidelines.

● Optimize website performance, scalability, and content delivery using dispatcher, caching, and CDN strategies.

● Conduct code reviews, unit testing, and technical documentation.

● Mentor junior developers and provide technical guidance within the team.

● Stay up to date with Adobe’s product roadmap and industry best practices to recommend enhancements.

Qualifications &amp; Skills

● Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent

practical experience).

● 5+ years of hands-on AEM development experience (6.5+ or AEM as a Cloud Service

preferred).

● Strong expertise in:

○ Java, OSGi, Apache Sling, JCR, and HTL/Sightly

○ AEM Components, Templates, Editable Templates, Client Libraries (CSS/JS)

○ Dispatcher configuration and performance optimization

○ Workflows, Launches, and Content Fragment Models

● Experience with front-end frameworks (React, Angular, Vue.js) is a plus.

● Proficiency in CI/CD pipelines, Git, Jenkins, Maven, Cloud Manager.

● Knowledge of Adobe Marketing Cloud tools (Target, Analytics, Campaign) preferred.

● Strong problem-solving, debugging, and performance-tuning skills.

● Excellent communication and collaboration skills.

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