GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.

As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia

GTech Group

<ul>
	<li>Acquire new business partners and manage existing partner relationships to build long-term strategic collaborations.</li>
	<li>Develop, implement, and manage partnership programs that drive revenue growth, membership acquisition and sales performance.</li>
	<li>Identify and pursue new business opportunities across various industries, including payment gateways, bnlp, e-commerce, retail, travel, and other strategic sectors.</li>
	<li>Promote and sell mapclub points as a B2B loyalty solution to support partners' customer acquisition, retention, and engagement strategies.</li>
	<li>Collaborate closely with cross-functional teams, including Product, Marketing, Operations, Finance, and Technology, to ensure successful execution of partnership initiatives.</li>
	<li>Maintain strong relationships with key stakeholders and identify opportunities to expand existing partnerships and create new revenue streams.</li>
</ul>

Partnership Executive Ecommerce | MAPCLUB

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Own Category Growth, Optimize Performance, and Expand Market Dominance.

Hadley Designs is seeking an eCommerce Growth Manager to take full ownership of a multi-million dollar product category, with Amazon as the primary growth channel. This is a high-impact role for a results-driven e-commerce operator who thrives on ownership, accountability, and driving measurable growth through disciplined execution and data-backed decision-making.

While this role operates deeply within Amazon, we welcome candidates who have driven growth across e-commerce, DTC, or marketplace environments and are excited to apply that experience within a scaled Amazon ecosystem.

How You’ll Win at Hadley Designs:

We believe performance comes from strong systems executed consistently.

Every eCommerce Growth Manager is expected to progress through three stages:

<ol>
	<li>Learn the Playbook – Understand our category strategy, operating standards, and decision frameworks</li>
	<li>Apply the Playbook – Execute accurately and consistently to deliver predictable, scalable results</li>
	<li>Enhance the Playbook – Improve systems with new ideas and strategies after mastery is demonstrated</li>
</ol>

This order matters. We value innovation, but only when it is grounded in proven execution. Our playbook exists to help high performers win faster, create leverage, and scale impact — not slow them down.

Apply today and help us make learning fun, engaging, and screen-free for families everywhere.

eCommerce Growth Manager

The Marketing Lead will architect and drive end-to-end marketing for Mapclub, Indonesia’s Largest Lifestyle Loyalty program and Digital Shopping Destination. This role owns the marketing strategy across online and offline channels, ensuring strong execution, cross-SBU participation, and measurable business impact. This role will own Social media &amp; creative team to support the marketing plans &amp; execution. The role will work closely with Customer Excellence, eCommerce and Customer Service teams to deliver seamless campaigns, improve customer experience, and drive growth in mapclub ecommerce and in-store engagement.

Marketing Lead | MAPCLUB

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Bertemu dengan merchant (seller/pemilik produk/brand) baik secara langsung maupun virtual</li>
	<li>Melakukan kunjungan ke lokasi sentra UMKM, pameran dagang, konferensi dan pertemuan bisnis para UMKM/Brand</li>
	<li>Mempresentasikan layanan manajemen toko ecommerce</li>
	<li>Membuat paket proposal penawaran, mengajukan, dan juga melakukan negosiasi kerjasama dengan merchant</li>
	<li>Bertanggung jawab untuk mengurus berbagai hal khusus yang berkaitan dengan proses di mulainya kerja sama dengan merchant</li>
	<li>Memelihara dan melakukan upselling terhadap merchants yang sudah bergabung</li>
	<li>Bekerja menuju target bulanan dan tahunan.</li>
</ul>

Merchant Acquisition


Satellite Office is a leading offshore staffing and outsourcing partner that helps businesses build high-performing full-time teams in the Philippines. We work with global companies to create dedicated offshore teams that operate as a true extension of their business — giving clients full control, transparent pricing, flexible scaling, and access to exceptional talent backed by premium operational support.

 

Our services support a wide range of business functions, including customer experience and support, software and development teams, finance and back-office operations, digital marketing, creative services, and other specialist roles across growing industries. Through our people-first approach, we focus on building teams that stay, grow, and deliver long-term value for the businesses they support.

 

At Satellite Office, employee experience is at the heart of everything we do. We are committed to creating an environment where people can build meaningful careers while maintaining balance, wellbeing, and personal growth.

 

Our employees enjoy competitive compensation and benefits, ongoing learning and development opportunities, modern workplaces, and a culture that values collaboration, trust, and flexibility. We believe great teams are built by investing in people and creating a workplace where individuals feel supported to thrive both professionally and personally.

 

As a certified Great Place to Work and one of the leading offshore employers in the Philippines, Satellite Office continues to attract talented professionals who want to work with global brands, develop their careers, and be part of a company that values performance, culture, and long-term success. Through our strategic growth partnership model, employees work directly with international clients, integrate into global teams from day one, and contribute to meaningful business outcomes in a dynamic and future-focused work environment.

Satellite Office 

Position Overview

The Omnichannel Systems Specialist will support and manage the organization's eCommerce ecosystem, ensuring seamless integration between online and in-store retail operations. The role requires strong exposure to Shopify, product information management systems, and retail technology platforms.

Key Requirements

eCommerce &amp; Shopify

Strong background supporting eCommerce platforms, particularly Shopify.

Experience with both Shopify Front-End and Back-End administration.

Ability to liaise with Shopify vendors and external partners.

Experience in website support, merchandising, and personalization initiatives.

Systems &amp; Integrations

Understanding of API integrations without requiring hands-on coding skills.

Knowledge of technical integrations related to search functionality and search pages.

Familiarity with Google Tag Manager and its application within eCommerce environments.

Experience identifying, troubleshooting, and configuring system bugs.

Product &amp; Inventory Management

Understanding of Product Information Management (PIM) systems.

Experience working with Product Inventory Management tools.

Exposure to Point of Sale (POS) systems and their integration with eCommerce platforms.

Ability to navigate and support omnichannel retail systems.

Retail Operations

Retail industry background with exposure to both online and in-store sales environments.

Strong understanding of how eCommerce systems integrate with physical retail operations.

Experience working with retail teams and managing requests through ticketing systems.

Willingness to participate in product-specific training.

Work Schedule

Resource should be available to work outside regular business hours when required.

Expected to support out-of-hours deployments during critical releases or high-priority activities.

Interview Process

Scenario-based interview to assess technical knowledge and problem-solving capabilities.

Focus areas will include Shopify, omnichannel integration, PIM systems, POS integration, and retail eCommerce operations.

Key Attributes Sought

eCommerce specialist with strong retail systems exposure.

Ability to manage cross-functional stakeholder relationships.

Strong understanding of omnichannel customer experiences and supporting technologies.

Comfortable operating in a fast-paced retail environment.

Required Skills &amp; Technical Stack

• eCommerce platform: Shopify (mandatory requirement)

• PIM: eg. Comestri or Ommni

• OMS / POS: NewStore

• ESP: Klaviyo

• Personalisation: Nosto

• Analytics / tracking: Google Tag Manager, Google Analytics

• Digital marketing platforms: Meta, Google Ads, Google Merchant Centre, TikTok, Pinterest, Lexer

• Triage discipline: able to work through API/log-level evidence to determine whether a fault is vendor-side, internal config, or dev/integration code, before escalating

• Vendor management across 10+ external partners; comfortable owning tickets end-to-end (scoping, prioritisation, backlog, testing, internal training/documentation)

Omnichannel Systems Specialist

Also known as: Shopify Operations Manager | Ecommerce Operations Lead | Customer Experience Operations Manager

This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.

Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.

Your Core Focus

<ul>
	<li>Take full ownership of Shopify store operations and customer experience</li>
	<li>Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging</li>
	<li>Standardize shipping, split shipment, and pre-order communication across all touchpoints</li>
	<li>Build and document SOPs for all operational workflows</li>
	<li>Implement systems and automations that reduce manual work and customer confusion</li>
</ul>

What You’ll Do

Customer Experience Management (Daily)

<ul>
	<li>Respond to customer inquiries via Shopify inbox and social channels</li>
	<li>Process refunds, reships, cancellations, and order updates</li>
	<li>Triage and resolve support tickets based on urgency</li>
	<li>Identify patterns in customer feedback and recommend improvements</li>
	<li>Ensure all communication is clear, accurate, and aligned with current messaging</li>
</ul>

Order Operations and Fulfillment (Daily)

<ul>
	<li>Monitor order flow across Shopify, Base, and Amazon MCF</li>
	<li>Resolve failed orders, inventory issues, and discrepancies</li>
	<li>Coordinate with fulfillment teams to ensure timely delivery</li>
	<li>Manage split shipments, pre-orders, and out-of-stock scenarios</li>
	<li>Track and resolve missing or delayed packages</li>
</ul>

Store Integrity and Accuracy (Weekly)

<ul>
	<li>Audit the website for broken links, incorrect pricing, and outdated promotions</li>
	<li>Ensure consistency across product pages, landing pages, and collections</li>
	<li>Validate all messaging related to shipping and pre-orders</li>
	<li>Support promotion setup and ensure backend accuracy</li>
</ul>

Systems, SOPs, and Automation (Weekly)

<ul>
	<li>Build and maintain SOPs for recurring workflows</li>
	<li>Identify inefficiencies and implement automation using tools like Shopify Flow</li>
	<li>Optimize customer service platforms such as Gorgias</li>
	<li>Improve post-purchase experience and operational workflows</li>
	<li>Support system cleanup and tool evaluation</li>
</ul>

Growth Operations and Reporting (Weekly)

<ul>
	<li>Deliver weekly Shopify performance reports</li>
	<li>Track key metrics such as CAC, LTV, and funnel performance</li>
	<li>Identify trends, anomalies, and risks early</li>
	<li>Ensure data accuracy for decision-making</li>
</ul>

Compliance and Risk Management (Weekly)

<ul>
	<li>Maintain compliance across ADA, privacy policies, and tracking regulations</li>
	<li>Review product pages and campaigns for compliance risks</li>
	<li>Ensure all required tools and disclosures are functioning properly</li>
	<li>Stay updated on platform policies and changes</li>
</ul>

AI and Automation Ownership (Ongoing)

<ul>
	<li>Identify repetitive tasks and convert them into automated workflows</li>
	<li>Use AI tools to improve efficiency in customer service and operations</li>
	<li>Build prompt libraries and scalable systems</li>
	<li>Continuously reduce manual workload while maintaining accuracy</li>
</ul>

How Success Is Measured

<ul>
	<li>Reduction in support ticket rate per 1000 orders</li>
	<li>Reduction in reshipment rate per 1000 orders</li>
	<li>Zero compliance issues</li>
	<li>At least one new AI automation implemented per week</li>
	<li>Zero reported issues with broken links, incorrect promotions, or inaccurate information</li>
</ul>

Shopify DTC Operations Manager

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We are hiring for our client, a fast-growing, modern ecommerce brand in the better-for-you consumer products space, selling through Shopify, Amazon, and major retail partners.

They operate in a high-performance, fast-moving environment and are looking for a highly articulate Customer Experience Specialist who thrives on ownership, precision, and thoughtful problem-solving.

This role requires exceptional written and spoken English, strong judgment, and hands-on experience using both Zendesk and Shopify to resolve real customer issues.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Customer Support

<ul>
	<li>Manage daily ticket volume across email, chat, and marketplace messaging</li>
	<li>Respond to customers clearly, professionally, and empathetically</li>
	<li>Identify root causes of issues and minimize back-and-forth</li>
	<li>Resolve order issues such as missing items, damage, delivery delays, and incorrect orders</li>
	<li>Maintain consistent brand voice across all customer communications</li>
</ul>

Shopify Operations

<ul>
	<li>Process refunds, replacements, and partial refunds accurately</li>
	<li>Create and manage discount codes and appeasements</li>
	<li>Edit orders (addresses, items, quantities) when appropriate</li>
	<li>Investigate order timelines, shipments, and fulfillment status</li>
	<li>Review fraud indicators and escalate when necessary</li>
	<li>Work directly inside order records to diagnose customer complaints</li>
	<li>Coordinate with fulfillment partners when corrections are required</li>
</ul>

Zendesk Documentation &amp; Reporting

<ul>
	<li>Accurately categorize tickets using fields, tags, and macros</li>
	<li>Escalate product quality issues with complete and organized details</li>
	<li>Identify patterns and recurring customer issues</li>
	<li>Help improve workflows, help center content, and macros</li>
</ul>

Customer Experience Specialist | Work From Home

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are in search of a talented and experienced Shopify Expert to collaborate, working closely with our team to create, maintain, and enhance our Shopify e-commerce website.

The responsibilities for this position:

<ol>
	<li>Design and create Shopify Stores</li>
	<li>Product listing</li>
	<li>Management and maintenance</li>
	<li>Upkeep and optimization</li>
	<li>Assist in marketing initiatives</li>
</ol>

Please include your resume / CV in your response. Without your CV, your application will be filtered out.

A portfolio showcasing your past work is also beneficial

Shopify Expert

We are in search of a talented and experienced Shopify Developer to collaborate, working closely with our team to create, maintain, and enhance our Shopify e-commerce website.

The responsibilities for this position:

<ol>
	<li>Design and create Shopify Stores</li>
	<li>Product listing</li>
	<li>Management and maintenance</li>
	<li>Upkeep and optimization</li>
	<li>Assist in marketing initiatives</li>
</ol>

Please include your resume / CV in your response. Without your CV, your application will be filtered out.

A portfolio showcasing your past work is also beneficial

Shopify Developer

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

We are seeking a highly skilled Senior Adobe Experience Manager (AEM) Developer to design, develop, and implement scalable digital solutions using AEM and related Adobe Marketing Cloud technologies. The role requires deep technical expertise in AEM development, component design, workflows, and integrations with enterprise systems. The Senior Developer will collaborate with architects, business stakeholders, and cross-functional teams to deliver high-performance web solutions whileensuring best practices in coding, security, and performance optimization.

Key Responsibilities

● Lead the design, development, and customization of AEM Sites, Templates, Components, Dialogs, Workflows, and Launches.

● Implement AEM core components, OSGi services, Sling models, servlets, and custom

integrations.

● Collaborate with architects to define AEM solution architecture and technical design.

● Integrate AEM with third-party systems (CRM, eCommerce, DAM, Analytics, Marketing

Automation).

● Develop RESTful and GraphQL APIs to enable headless CMS implementations.

● Ensure compliance with AEM best practices, coding standards, and security guidelines.

● Optimize website performance, scalability, and content delivery using dispatcher, caching, and CDN strategies.

● Conduct code reviews, unit testing, and technical documentation.

● Mentor junior developers and provide technical guidance within the team.

● Stay up to date with Adobe’s product roadmap and industry best practices to recommend enhancements.

Qualifications &amp; Skills

● Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent

practical experience).

● 5+ years of hands-on AEM development experience (6.5+ or AEM as a Cloud Service

preferred).

● Strong expertise in:

○ Java, OSGi, Apache Sling, JCR, and HTL/Sightly

○ AEM Components, Templates, Editable Templates, Client Libraries (CSS/JS)

○ Dispatcher configuration and performance optimization

○ Workflows, Launches, and Content Fragment Models

● Experience with front-end frameworks (React, Angular, Vue.js) is a plus.

● Proficiency in CI/CD pipelines, Git, Jenkins, Maven, Cloud Manager.

● Knowledge of Adobe Marketing Cloud tools (Target, Analytics, Campaign) preferred.

● Strong problem-solving, debugging, and performance-tuning skills.

● Excellent communication and collaboration skills.

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