education and training service real estate

DMCI Homes is a company of innovative builders and engineering experts who develop modern day living solutions for urban families.

Each of their developments is built with world-standard craftsmanship borne from D.M. Consunji Inc.’s almost 60 years of experience in the construction and development industry. DMCI Homes offers its customers the highest level of expertise and its strict adherence to global standards. Its corporate philosophy is anchored on a deep understanding that buying a home is more about investing in a better way of living.

Thanks to feature-rich, ideally located communities, residents can finally enjoy a more comfortable and meaningful way of life where they can feel real good to be home.

DMCI Project Developers Inc.

As a real estate agent, you must be determined to succeed. Defeat can never be an option. Every deal is important. Every client must get what they want. But that doesn’t happen by accident. As the client’s representative, you’ve got to adopt a dogged, relentless, stubborn resolve to make sure that the client wins.

Negotiation is important in real estate because you’ll need to haggle over at least three things:

<ol>
	<li>The listing price</li>
	<li>The selling price</li>
	<li>Your commission</li>
</ol>

Real Estate is a people-oriented career. You need a personality that can woo prospective clients and gain their confidence.

Real estate is all about who you know and who knows you. Without connections, you’ll never be a successful real estate professional.

Build and sustain a strong social and/or professional network.

Real Estate Associate

SUN Education Group is the leading and the most complete international educational consultancy firm in Indonesia. Our core business is to provide services to students who want to study abroad particularly in Australia, New Zealand, Indonesia Pathway, UK, Switzerland, Singapore, Malaysia, China, Sweden, Ireland, Spain, Netherland, Italy, Canada and USA. We have 24 offices throughout Indonesia and have a global network of partners across the world.

As a successful, fast growing and innovative company, we are accelerating our growth within the market. We realize that our greatest asset is people and as such, we provide a challenging and  exciting environment for the best in the market.

With leaders that hold a clear vision for the future, along with a team full of diverse professionals, we are looking for young, energetic, dynamic and experienced people to fulfill our vacant positions.

SUN Education Group

<ul>
	<li>Advise and assist students choosing the right overseas study destination ( sales )</li>
	<li>Provide assistance and advice on accurate information in all aspect both educational and non-educational, includes: the institutions, the course, the destination, study and social life, transportation, accomodation, etc.</li>
	<li>Involved in promotions, campaign and special event activities such as company's exhibition or school expo.</li>
	<li>Achieve student recruitment target (promoting &amp; selling our services).</li>
</ul>

Overseas Education Counselor

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

Sebagai Operation Training Specialist, Anda akan menjalankan peran strategis dan operasional dalam mendukung pelaksanaan program training, khususnya dalam pengembangan modul training, training class coordination, dan monitoring performance yang membantu dalam pelaksanaan training session.

Responsibilities

<ul>
	<li>Mempersiapkan talent untuk diikutkan dalam program-program pengembangan training</li>
	<li>Mendesain modul training dan melakukan penyesuaian module training jika diperlukan guna menyesuaikan dengan kebutuhan user dan ketentuan yang berlaku</li>
	<li>Melakukan training spesialisasi di department operation sampai dengan assignment peserta MT</li>
	<li>Monitoring performance setelah penempatan secara berkelanjutan</li>
	<li>Mendukung kegiatan operasional lainnya yang termasuk ke dalam program pengembangan</li>
</ul>

Training Specialist

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

1. Menjual produk-produk yang disetujui secara reguler

2. Mengkoordinasikan, mengarahkan dan mengawasi ER (Education Representative)

3. Bertanggung jawab atas pemenuhan target area

4. Memastikan penagihan dan pembayaran dari sekolah berjalan dengan lancar

Education Coordinator Bali, Sumbawa, Sumsel

<ul>
	<li>Advise and assist students choosing the right overseas study destination.</li>
	<li>Provide assistance and advice on accurate information in all aspect both educational and non-educational, includes: the institutions, the course, the destination, study and social life, transportation, accomodation, etc.</li>
	<li>Involved in promotions, campaign and special event activities such as company's exhibition or school expo.</li>
	<li>Achieve student recruitment target (promoting &amp; selling our services).</li>
</ul>

Overseas Education Counselor Sales Malang Branch

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Role Objective: 
Act as the primary point of contact for students, ensuring excellent service quality, fostering strong relationships, and guiding them through their learning journey. This role involves managing student accounts, providing personalized course consultations, and driving retention through renewals and engagement initiatives.

Key Responsibilities:

<ul>
	<li>Serve as a dedicated account manager for students, ensuring a smooth and fulfilling learning experience.</li>
	<li>Build and maintain strong relationships with students through regular check-ins and progress tracking.</li>
	<li>Guide students in achieving their learning goals by offering tailored course recommendations.</li>
	<li>Manage student account renewals and drive loyalty program participation.</li>
	<li>Collaborate with internal teams to enhance student satisfaction and retention.</li>
	<li>Organize and oversee engagement events at the learning center to foster a supportive community.</li>
</ul>

Service Consultant

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

Job description

About the Role:

We are looking for a dedicated and proactive Customer Service professional to join our team, with a strong focus on supporting peak seasons like Ramadhan and Idul Fitri. As the main point of contact for customers across various platforms, you will handle inquiries, resolve complaints, and process orders to ensure a smooth and positive customer experience. You will work closely with internal teams to address order and shipping issues, playing a key role in maintaining customer satisfaction and loyalty. By delivering timely, accurate information about our products and services, you will represent the face of our company and contribute to its success.

 

Responsibilities:

<ul>
	<li>Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram).</li>
	<li>Handle and resolve customer complaints regarding product issues, returns, and exchanges.</li>
	<li>Manage and track orders to ensure timely delivery and address any order discrepancies.</li>
	<li>Collaborate with the logistics team to address shipping issues and provide updates to customers.</li>
	<li>Maintain accurate records of customer interactions, transactions, comments, and complaints.</li>
	<li>Prepare and submit regular reports on customer interactions, feedback, and issues.</li>
	<li>Monitor and respond to customer reviews and feedback on multiple platforms.</li>
	<li>Provide comprehensive information about products, services, and policies to customers.</li>
	<li>Continuously improve service procedures, policies, and standards based on customer feedback.</li>
</ul>

Customer Service

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

Passionate about communication, detail-oriented, and fluent in English? 
If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for assigning mystery shoppers, collecting and labelling survey data (quality check), and ensuring smooth operations via phone and email. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Assist in assigning &amp; calling shoppers / auditors in Americas / Europe region</li>
</ul>

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

<ul>
	<li>Mengelola keamanan dan kebersihan cabang nasional</li>
	<li>Mengelola pengadaan kebutuhan rumah tangga kantor pusat</li>
	<li>Mengelola gudang cabang nasional</li>
	<li>Berkoordinasi dengan user dan PIC nasional</li>
</ul>

BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance.

Office Service Staff

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Customer Experience Development Analyst or in Asuransi Astra it is called Service Development Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They also will analyze (to get Customer Insight), then propose, conceptualize, &amp; create programs for customer/services culture activities (such as service standards/standar layanan and service behaviour) based on Customer Insight that in line with Asuransi Astra Culture &amp; Value.

Senior Service Development Analyst

<ol>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh. </li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.</li>
</ol>

Customer Service Branch Depok

<ol>
	<li>Memastikan Kepatuhan Standar Layanan</li>
	<li>Kunjungan dan Service Control</li>
	<li>Monitoring Kinerja Frontliner pada area front office</li>
	<li>Membuat Program Peningkatan Layanan </li>
	<li>Memastikan Target Penjualan Frontliner</li>
	<li>Pelatihan dan Coaching kepada karyawan cabang untuk meningkatkan kualitas layanan</li>
</ol>

Regional Service Excellence Monitoring

<ul>
	<li>Memahami keseluruhan produk BFI</li>
	<li>Memberikan pelayanan terkait produk BFI kepada calon Customer Walk In</li>
	<li>Menawarkan produk pembiayaan terhadap customer Walk In</li>
	<li>Membantu proses administrasi kebutuhan Customer Walk In terkait pengajuan</li>
</ul>

Customer Service Penempatan Solo

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
	<li>
	Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office maupun dari segi layout front office (kebersihan, kerapihan dan keindahan), guna memastikan tercapainya standar pelayanan di cabang.
	</li>
	<li>
	Melakukan survey exit customer dengan cara interview sesuai dengan standar, prosedur dan target SLA yang telah ditetapkan, sehingga dapat dijadikan sebagai bahan masukan dalam pengembangan strategi retention.
	</li>
</ul>

Customer Service Branch Tangerang

Jendela is a leading apartment rental platform in Indonesia. We connect renter and apartment owner with the help of technology such as: 360 Virtual Tour and Payment processing that able to turn payment into installment up to 12x.

Nowadays We see traffic jam is getting worse everywhere in the city. It would take anywhere around 2-6 hours to commute from home to working/business place EACH DAY. The current solution offered, does not solve the problem properly. not to mention the enactment of new regulations that are very restrictive, such as odd-even rules. And for one to purchase a landed house in the middle of the city, especially for the younger generation, is now nearly impossible. If We see in this point of view, We can see that Apartment living currently provide the best solution available (and will continue to do so in the future). With its location usually strategic to business center and other essential places in town. The completeness of facilities offered on the apartment. No wonder Apartment become the most favorable solution to this problem.

Unfortunately, finding apartment may proved to be a very tough process, especially for the first timer. From the step of browsing and gathering all the information scattered on the web, contacting agent one by one, assessing whether the agent is trustable or not, up to negotiating price, and ultimately the heavy burden one must carry to pay 1 year upfront rental cost would be a big turn off for lots of people try to rent an apartment.

We believe such a pain process, should be eliminated. By putting a higher standard, and helpful advisor to help people find an Apartment suitable for their needs, and budget. We do that by connecting them with the best agent that specialized in that area, also by giving them the touch of technology like Virtual Tour where user able to virtually walk around the apartment unit, and make sure the unit their after is favorable for them. Ultimately We give people the ease to pay by monthly-base instead of heavy upfront payment. This way Jendela360 is not only saves people time, but also solving the problem with the new superior experience!

If you feel thrilled and excited reading the above description. We challenge you to join out boat with goal to revolutionize the archaic, yet lucrative property industry, together with our solid, highly passionate and dedicated team. If you think you're the right person, Let's ride together

Jendela Group

<ul>
	<li>Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.</li>
	<li>Build and maintain positive relationships with tenants, ensuring a high level of satisfaction.</li>
	<li>Resolve tenant issues with empathy and effective problem-solving skills.</li>
	<li>Coordinate with internal teams to address maintenance, billing, or service-related concerns.</li>
	<li>Facilitate smooth communication between tenants and the property management team.</li>
	<li>Provide detailed explanations of property policies, procedures, and updates.</li>
	<li>Handle complaints or disputes with a persuasive and solution-oriented approach.</li>
	<li>Contribute to customer retention strategies by delivering excellent service.</li>
</ul>

Kalibrr Job Search

Real Estate Associate

Overseas Education Counselor

Training Specialist

Education Coordinator Bali, Sumbawa, Sumsel

Overseas Education Counselor Sales Malang Branch

Service Consultant

Customer Service

Customer Service

Office Service Staff

Senior Service Development Analyst

Customer Service Branch Depok

Regional Service Excellence Monitoring

Customer Service Penempatan Solo

Customer Service Branch Tangerang

Customer Service [Night Shift]