3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Provide excellent response to all user requests that come from all communication media such as phone calls, email, or direct communication.</li>
	<li>Handling client complain.</li>
	<li>Logging the support calls.</li>
	<li>Conducting the general diagnostic and troubleshooting functions.</li>
	<li>Assisting in software maintenance.</li>
	<li>Communicating with other divisions to analyze the outstanding issue and provide solutions.</li>
	<li>Performing standard repairs.</li>
	<li>Analyzing the failures according to the established procedures and taking the appropriate action.</li>
	<li>Create weekly reports and summaries of outstanding issues for clients and management.</li>
	<li>Coordinating maintenance schedule to clients and related parties.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Product Support Services

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Provide comprehensive administrative and academic support services to lecturers, students, and students’ parents by responding to inquiries, coordinating communication, and assisting with academic-related needs.</li>
	<li>Ensure that all lecture and learning activities are well-organized, efficiently managed, and run smoothly in accordance with institutional policies and schedules.</li>
</ul>

Academic Administrative Services Support_Universitas Multimedia Nusantara

<ul>
	<li>Menyiapkan konsep dan kreatif, serta talent &amp; property untuk event yang berjalan.</li>
	<li>Me-manage team untuk implementasi yang sangat baik dan mencapai KPI yang ditentukan.</li>
	<li>Membangun hubungan yang baik dengan client dan stakeholder lainnya.</li>
</ul>

Event Manager | Tribun Event

<ul>
	<li>Membuat event atau project &amp; memperluas hubungan kerja dengan komunitas, client, dan pihak eksternal lainnya</li>
	<li>Bertanggung jawab untuk melakukan manajemen event / proyek dari awal hingga akhir (end-to-end event management)</li>
	<li>Bertanggung jawab dalam perencanaan anggaran</li>
	<li>Bertanggung jawab dalam melakukan koordinasi dengan para vendor</li>
</ul>

Event Planner | Event Production Specialist | Tribun Event

Odoo is a Belgium-based company with 19 offices and over 4,800+ employees worldwide. With a mission to improve efficiency and performance for every business, Odoo offers an all-in-one open-source software that includes 80+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. Flexible for businesses of all sizes and industries, and with prices 3x more affordable than traditional competitors (like SAP and Microsoft), Odoo has become the go-to choice for business owners in Indonesia!

Odoo

Responsibilities

As a key member of the Indonesia marketing team, the Event Activation Officer / Event Coordinator will play a vital role in planning, organizing, and promoting over 50 Odoo product events, known as Odoo Business Show (previously Roadshow), across Indonesia. This role will also involve organizing our participation in trade shows or exhibitions where Odoo is an exhibitor and sponsor. Additionally, you will assist in organizing webinars to promote our brand and product in various markets. The primary goal of this position is to ensure successful online and offline events with high attendance, an exceptional attendee experience, and ultimately, to increase product awareness and generate leads.

Your responsibilities include but not limited to:

<ul>
	<li>Develop comprehensive event plans for each event to effectively promote the new version of Odoo products</li>
	<li>Collaborate closely with internal teams, including sales and functional teams, to prepare event presentations, create event rundowns, and develop compelling pitching materials</li>
	<li>Communicate and coordinate with various stakeholders to align expectations and assign tasks, ensuring timely completion of all event-related activities</li>
	<li>Work with the marketing team to develop effective event promotion plans, ensuring high event visibility and achieving targeted attendance</li>
	<li>Manage event page content and setup using the Odoo Event app</li>
	<li>Create various event-related content, including event invitations, social media posts, and ad copy.</li>
	<li>Collaborate with external parties for venue hiring and materials production</li>
	<li>Generate reports on event promotion and attendance performance, and use insights to drive continuous improvement in event execution</li>
	<li>Track and manage event budgets effectively, ensuring timely and accurate budget allocation</li>
	<li>Organize sponsorships in different trade shows throughout APAC, including exploring new expo opportunities, coordinating booth installations with vendors, collaborating with designers on booth design, inviting Odoo resellers to participate, briefing the sales team on event objectives and tasks, managing event materials, and communicating with existing customers and prospects.</li>
	<li>Monitor lead generation performance of expos.</li>
</ul>

Sales and Marketing Knowledge

Marketing Communications

Events Management

Event Activation

<ul>
	<li>Develop and execute Business Development strategies to drive overall company growth.</li>
	<li>Lead, coach, and develop the Business Development team to achieve company targets.</li>
	<li>Identify new business opportunities, including corporate events, brand activations, exhibitions, and strategic partnerships.</li>
	<li>Build and maintain long-term relationships with strategic clients and key accounts.</li>
	<li>Be directly involved in pitching, presentations, negotiations, and deal closures.</li>
	<li>Collaborate closely with internal teams (Account, Creative, Operations, Finance) to ensure successful project delivery.</li>
	<li> Analyze market conditions, event industry trends, and competitor activities.</li>
	<li>Prepare and report business performance, sales pipelines, and forecasts regularly to management.</li>
</ul>

Sales Event Manager | Tribun Event

<ul>
	<li>Conduct vendor sourcing and selection processes in accordance with event requirements and company policies.</li>
	<li>Assess and manage event budgets, including cost estimation, budgeting, and expense control.</li>
	<li>Negotiate pricing, terms, and contracts with vendors to achieve cost efficiency and quality standards.</li>
	<li>Coordinate with internal teams (event, finance, and operations) to ensure procurement needs are aligned with event objectives.</li>
	<li>Monitor vendor performance and ensure timely delivery of goods and services for events.</li>
	<li>Prepare procurement documentation, including vendor comparisons, contracts, and reports.</li>
	<li>Ensure procurement processes comply with company procedures and timelines.</li>
	<li>Support on-site event operations related to vendor coordination when required.</li>
</ul>

Procurement Event Officer

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ol>
	<li>Membantu menyiapkan materi yang akan diunggah pada social media perusahaan (termasuk live support apabila dibutuhkan)</li>
	<li>Membantu persiapan event-event yang akan diadakan oleh perusahaan (kegiatan CSR, BFI Run, dsb), serta membantu administrasi dalam tim</li>
	<li>Support tim sesuai dengan kebutuhan</li>
</ol>

Event Corporate Internship

<ul>
	<li>Lead the conceptualisation and development of 3D designs for high-profile and complex spatial projects including exhibitions, large-scale events, installations, and brand experiences.</li>
	<li>Translate client objectives and briefs into compelling 3D design concepts that meet brand, spatial, and technical needs.</li>
	<li>Collaborate cross-functionally with project managers, producers, graphic designers, and technical teams to ensure creative alignment and smooth execution.</li>
	<li>Attend client meetings, pitches, and presentations to communicate concepts clearly and confidently.</li>
	<li>Oversee design quality from concept to production, ensuring feasibility, budget adherence, and timely delivery.</li>
	<li>Contribute to strategic and creative discussions, bringing new ideas, best practices, and design innovation to the table.</li>
	<li>Stay up-to-date with design trends, materials, and technologies in experiential, spatial, and exhibition design.</li>
</ul>

Senior Creative Designer | Tribun Event

<ul>
	<li>Menyelenggarakan event mulai dari perencanaan konsep, pengelolaan anggaran dan sponsorship, pelaksanaan dan evaluasi event berdasarkan program kerja yang telah disusun ataupun permintaan klien</li>
	<li>Mengembangkan dan membina hubungan yang baik dan intens dengan klien baik sebagai pemilik event, vendor, maupun sponsor</li>
</ul>

Event Officer | Makassar | Tribun Timur

<ul>
	<li>Translate client objectives and briefs into compelling 2D design concepts that meet brand, spatial, and technical needs.</li>
	<li>Collaborate cross-functionally with project managers, producers, graphic designers, and technical teams to ensure creative alignment and smooth execution.</li>
	<li>Attend client meetings, pitches, and presentations to communicate concepts clearly and confidently.</li>
	<li>Contribute to strategic and creative discussions, bringing new ideas, best practices, and design innovation to the table.</li>
	<li>Stay up-to-date with design trends, materials, and technologies in experiential, spatial, and exhibition design.</li>
</ul>

Creative 2D Graphic Designer [Project] | Tribun Event Organizer

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Role Objective:

Maintain service quality and good relationship to existing students and provide end-to-end English Course consultation and experience as well.

 

Key Responsibilities:

<ul>
	<li>Student progress management</li>
	<li>Communication and customer service on effective study activities</li>
	<li>Internal commercial aspects</li>
	<li>Creating and maintaining a fun and engaging learning environment</li>
	<li>Planning, organizing, and executing events</li>
</ul>

Service Consultant Surabaya

<ul>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.</li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.</li>
</ul>

Customer Service Gianyar

<ul>
	<li>Memberikan informasi mengenai persyaratan pembiayaan, angsuran, perhitungan pelunasan kepada konsumen yang datang ke cabang.</li>
	<li>Menerima dan merespon telepon dari konsumen.</li>
	<li>Melakukan stock opname transaksi keuangan setiap hari.</li>
	<li>Memberikan penawaran kembali kepada konsumen untuk repeat order.</li>
</ul>

Customer Service Branch Yogyakarta

<ul>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalui pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh</li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA</li>
	<li>Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office</li>
</ul>

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