FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.

AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.

Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP

AstraPay

1. Marketing Operational Management

<ul>
	<li>Manage and monitor daily operational activities to ensure marketing products run smoothly and efficiently.</li>
	<li>Implement corrective actions to improve efficiency, product performance, and operational reliability across marketing activities.</li>
</ul>

2. Marketing Process Improvement

<ul>
	<li>Identify operational issues and opportunities for improvement within existing processes.</li>
	<li>Develop, maintain, and improve operational procedures and documentation.</li>
	<li>Collaborate with cross-functional teams to improve operational workflows and system processes.</li>
</ul>

3. Data Analysis &amp; Strategic Insights

<ul>
	<li>Analyze operational and marketing data to identify trends, performance gaps, and improvement opportunities.</li>
	<li>Generate insights and reports to support strategic and operational decision-making.</li>
	<li>Provide data-driven recommendations to management and campaign owners to improve performance and outcomes</li>
</ul>

Marketing Operation & Services Analyst

Leaf is a tech company that provides end-to-end performance marketing services for ambitious eCommerce businesses.
Unlike traditional marketing agencies, Leaf is an eCommerce performance marketing specialist that combines years of data-driven marketing expertise with proprietary marketing technology. This enables us to make smarter decisions in order to deliver profitable sales growth for our clients.


Leaf.fm

Role Overview

At Leaf, the Graphic Designer plays a key role within the Creative team, delivering high-performing ad creatives and supporting internal brand initiatives.

This role is split across two main areas:

Creative Services (Client work) – designing high-converting ad creatives

Internal Projects – supporting marketing, brand, and company initiatives

You will act as a Creative Lead for a portfolio of clients, owning the end-to-end creative process—from research and ideation to execution and client presentation.

Key Responsibilities

1. Creative Services (Client Work)

Lead the creative execution for assigned client accounts

Translate campaign briefs into high-converting ad creatives

Conduct research &amp; analysis:

Review performance data (e.g. Meta Ads Manager, internal reports)

Perform competitor analysis to identify opportunities

Develop creative concepts aligned with campaign objectives

Design assets using:

Figma (primary tool)

Adobe Suite (for asset preparation, motion, and video editing)

Present concepts and final creatives to:

Internal Creative team

Performance Marketing team

Clients (acting as main creative point of contact)

Manage feedback cycles and ensure timely delivery

Deliver final, approved assets ready for campaign launch

Maintain and update:

Client documentation (“Client Cards”)

Creative testing insights and learnings

Track time spent across projects

Collaborate closely with Performance Marketing to analyse results and identify opportunities

2. Internal Creative &amp; Marketing Projects

Support internal teams (Marketing, Operations, etc.) with:

Website design

Social content

Slide decks &amp; presentations

Video and podcast editing

Blog and brand assets

Contribute to:

Company OKRs

Process improvements

Internal branding and visual identity

Collaborate with internal stakeholders and follow defined project workflows

3. Collaboration &amp; Communication

Work as much as possible in UK hours to be aligned with clients and team members

Manage tasks via tools like Notion, Slack, and email

Maintain clear and proactive communication with:

Creative Director

Performance Marketing team

Client

Behaviours &amp; Values

People First

Put yourself in the shoes of clients, colleagues, and stakeholders

Deliver work on time to avoid impacting team performance

Collaborate effectively in a global remote environment

Be mindful of others’ time—keep communication clear and efficient

Tech-Centric

Leverage tools and automation to improve efficiency

Use data and insights to inform creative decisions

Work with marketing platforms (e.g. Meta Ads, Google Analytics) to improve output quality

Ownership &amp; Accountability (Heroic)

Take responsibility for your work and outcomes

Provide constructive feedback and challenge ideas when needed

Be proactive in improving creative performance and results

Invent. Simplify. Be Curious

Maintain a test-and-learn mindset

Continuously explore new tools, trends, and techniques

Suggest improvements to:

Creative processes

Tools and workflows

Team performance and culture

 

🧾 Reporting Line

Reports to: Creative Director

Remote Graphic Designer Creative Services

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Melakukan riset untuk memahami audiens target dan tren industri</li>
	<li>Membuat konsep dan mengelola pelaksanaan campaign dan Event/Pengembangan Brand Awareness</li>
	<li>Membangun hubungan dengan mitra, sponsor, atau exhibitor untuk mendukung event atau program yang berlangsung</li>
	<li>Membuat rencana promosi untuk menarik pengunjung, termasuk melalui media sosial, email, atau iklan.</li>
	<li>Membuat design, pembagian, dan distribusi materi promosi</li>
	<li>Membentuk dan memberikan arahan pada PIC Daerah terkait event-event promosi (Contoh: Gramedia Back To School dan Gramedia Back To Campus)</li>
	<li>Mengumpulkan data pengunjung atau peserta untuk tujuan evaluasi dan pengembangan hubungan lebih lanjut.</li>
	<li>Membuat Laporan &amp; Evaluasi mengenai Event yang telah dilakukan</li>
	<li>Menyusun laporan evaluasi event dan pameran, termasuk metrik keberhasilan (ROI, jumlah peserta, dll.).</li>
</ul>

Event & Exhibition Specialist

Odoo is a Belgium-based company with 19 offices and over 4,800+ employees worldwide. With a mission to improve efficiency and performance for every business, Odoo offers an all-in-one open-source software that includes 80+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. Flexible for businesses of all sizes and industries, and with prices 3x more affordable than traditional competitors (like SAP and Microsoft), Odoo has become the go-to choice for business owners in Indonesia!

Odoo

Responsibilities

As a key member of the Indonesia marketing team, the Event Activation Officer / Event Coordinator will play a vital role in planning, organizing, and promoting over 50 Odoo product events, known as Odoo Business Show (previously Roadshow), across Indonesia. This role will also involve organizing our participation in trade shows or exhibitions where Odoo is an exhibitor and sponsor. Additionally, you will assist in organizing webinars to promote our brand and product in various markets. The primary goal of this position is to ensure successful online and offline events with high attendance, an exceptional attendee experience, and ultimately, to increase product awareness and generate leads.

Your responsibilities include but not limited to:

<ul>
	<li>Develop comprehensive event plans for each event to effectively promote the new version of Odoo products</li>
	<li>Collaborate closely with internal teams, including sales and functional teams, to prepare event presentations, create event rundowns, and develop compelling pitching materials</li>
	<li>Communicate and coordinate with various stakeholders to align expectations and assign tasks, ensuring timely completion of all event-related activities</li>
	<li>Work with the marketing team to develop effective event promotion plans, ensuring high event visibility and achieving targeted attendance</li>
	<li>Manage event page content and setup using the Odoo Event app</li>
	<li>Create various event-related content, including event invitations, social media posts, and ad copy.</li>
	<li>Collaborate with external parties for venue hiring and materials production</li>
	<li>Generate reports on event promotion and attendance performance, and use insights to drive continuous improvement in event execution</li>
	<li>Track and manage event budgets effectively, ensuring timely and accurate budget allocation</li>
	<li>Organize sponsorships in different trade shows throughout APAC, including exploring new expo opportunities, coordinating booth installations with vendors, collaborating with designers on booth design, inviting Odoo resellers to participate, briefing the sales team on event objectives and tasks, managing event materials, and communicating with existing customers and prospects.</li>
	<li>Monitor lead generation performance of expos.</li>
</ul>

Sales and Marketing Knowledge

Marketing Communications

Events Management

Event & Market Activation Officer

Bintang Pelajar (BP) merupakan bimbel yang bertujuan untuk menghasilkan mutu lulusan yang tidak hanya berprestasi tinggi namun juga berakhlak terpuji.

Pendirian Bintang Pelajar dilatarbelakangi karena mendambakan terwujudnya pendidikan yang berkualitas di Indonesia yang bukan hanya menghasilkan mutu lulusan yang berprestasi tinggi dalam akademis namun mereka juga mempunyai budi pekerti dan akhlak terpuji. Di sisi lain, kebutuhan akan bimbingan belajar siswa saat ini sangat tinggi.

Oleh karena itu BP ingin mengambil peranan aktif dan turut berkontribusi dalam bidang pendidikan.

PT. Bintang Pelajar

Job description :

<ul>
	<li>Mengelola dan merapikan database peserta, sekolah, dan alumni dalam skala besar</li>
	<li>Mengolah data menggunakan Google Sheets / Excel secara sistematis</li>
	<li>Membuat dashboard laporan menggunakan Google Data Studio / Looker Studio</li>
	<li>Menyusun laporan berbasis data untuk kebutuhan evaluasi dan pengambilan keputusan</li>
	<li>Mendukung administrasi event (sertifikat, surat, rekap peserta, dll)</li>
	<li>Menjadi MC atau host pada kegiatan tertentu (webinar, awarding, sosialisasi, dll)</li>
</ul>

Staf Data & Event Development

Founded in 2015, Mamikos started by introducing a matching platform then our service has evolved to a full-stack property management equipped with property management technology to ensure a seamless experience for both tenants and property owners. Our mission is to make a better standard of kos (property tech) industry for both kos owners & tenants.

We have helped millions of people to find their “home” away from home while pursuing their dreams to study or work. In 2022, we have achieved 7 million monthly active users and >200,000 listed properties in our platform that makes us the no. 1 property tech company in Indonesia.

We imagine ourselves as a door for people to achieve their dreams. We are creating a welcoming and inclusive environment that provides opportunities for everyone to succeed and achieve their dream through hard work and determination. We're dedicated to opening up every possibility for our team members to achieve their dreams.

We are Mamikos, we open the door to every dream.

Join our awesome Mamiteam and visit our website www.mamikos.com/career
And also keep up with our exciting journey:
Instagram: www.instagram.com/@insidemamikos
Medium: www.medium.com/@insidemamikos 

Mamikos

<ul>
	<li>Memberikan pelayanan kepada pelanggan terkait pertanyaan layanan, menjawab pertanyaan dari pelanggan mengenai produk dan layanan, memberikan edukasi tentang produk, alur dan sistem , serta memberikan pelayanan yang tepat, cepat, dan efektif.</li>
	<li>Menangani keluhan terkait isu teknis layanan, kendala operasi, dan kendala komunikasi antara pelanggan dan mitra, serta berkoordinasi dengan tim Operations untuk penyelesaian keluhan secara cepat dan efektif sesuai SOP.</li>
	<li>Menerima dan memverifikasi permintaan layanan dari pelanggan, mengelola layanan dan meneruskan informasi ke tim operations, mengelola proses pengembalian dana, mengelola pencatatan tagihan dan melakukan penagihan, memonitor agar layanan diberikan sesuai dengan permintaan dan kebutuhan pelanggan.</li>
	<li>Menyiapkan reporting yang sesuai standar.</li>
</ul>

Customer Service

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for the Hino brand, which is here to support the sales of Hino products in Indonesia through financing solutions such as, finance leases, sale and leaseback, and other products according to the company's articles of association, which are tailored to customer needs.

Hino Finance Indonesia

<ul>
	<li>Receiving, recording and resolving all customer questions, requests and complaints in accordance with the time and method of handling determined by the company</li>
	<li>Conduct end-to-end monitoring activities for the resolution of customer requests/complaints involving other units/vendors by coordinating directly with related units</li>
	<li>Maintain company image and good relations with customers by communicating and by looking and behaving well in accordance with what is regulated by the company and applicable norms</li>
	<li>Provide accurate, valid and complete information about facilities, services and products if needed using appropriate methods/tools</li>
</ul>

Persuasion and Negotiation

Public Speaking

Communication Skills

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Key Responsibilities:

<ul>
	<li>Drive branch service team to hit their individual and branch targets for student renewals, referrals, and active attendance.</li>
	<li>Supervise Service Consultant team to ensure daily service standards are met and resolve student complaints effectively.</li>
	<li>Organize branch events and activities to keep students engaged and happy with their learning experience.</li>
	<li>Track team performance and provide regular updates to the Branch Manager and Management.</li>
	<li>Work closely with the Sales and Academic teams to ensure smooth daily branch operations.</li>
</ul>

Senior Service Consultant

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Research Service Development Analyst or in Asuransi Astra it is called Service Development Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They also will analyze (to get Customer Insight), then propose, conceptualize, &amp; create programs for customer/services culture activities (such as service standards/standar layanan and service behaviour) based on Customer Insight that in line with Asuransi Astra Culture &amp; Value.

<ul>
	<li>Develop and update service standards (SOPs &amp; guidelines).</li>
	<li>Monitor and evaluate service quality performance.</li>
	<li>Initiate improvement programs to enhance customer experience.</li>
	<li>Coordinate and provide coaching to ensure service standards implementation.</li>
</ul>

Research Service Development Analyst

Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

1. Customer Inquiry Handling

<ul>
	<li>Respond to customer inquiries through phone, WhatsApp, email, social media, and marketplace channels</li>
	<li>Provide accurate product information, pricing, stock availability, and order status</li>
	<li>Assist customers with purchasing decisions and after-sales support</li>
</ul>

2. Complaint Resolution

<ul>
	<li>Handle customer complaints, returns, exchanges, and warranty claims professionally</li>
	<li>Coordinate with related departments to ensure fast problem resolution</li>
	<li>Follow up customer issues until completion and satisfaction</li>
</ul>

3. Order &amp; Service Support

<ul>
	<li>Support order processing, payment confirmation, and delivery coordination</li>
	<li>Monitor customer transactions and ensure smooth service experience</li>
	<li>Assist service center operations and product servicing coordination</li>
</ul>

4. CRM &amp; Customer Database Management

<ul>
	<li>Maintain customer records and interaction history in CRM system</li>
	<li>Update customer profiles, purchase history, and service records</li>
	<li>Support loyalty programs and customer retention activities</li>
</ul>

5. Customer Experience Improvement

<ul>
	<li>Monitor customer satisfaction and collect feedback for service improvement</li>
	<li>Identify recurring issues and propose service enhancement solutions</li>
	<li>Ensure high service standards and positive customer experience</li>
</ul>

6. Cross-Department Coordination

<ul>
	<li>Work closely with Sales, Warehouse, Logistics, Service Center, and Finance teams</li>
	<li>Coordinate issue resolution for orders, payments, and product support</li>
	<li>Ensure smooth communication between customers and internal teams</li>
</ul>

Customer Service Specialist

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

KPS Alarms is seeking a professional and dependable Remote Customer Service Representative to join our team. The ideal candidate will have excellent phone communication skills, strong de-escalation abilities, accurate typing skills, and the ability to effectively multitask in a fast-paced environment. This position plays a key role in supporting customers, resolving concerns, and maintaining a high level of customer satisfaction.

 

<ul>
	<li>Answer inbound customer calls professionally and efficiently</li>
	<li>Provide exceptional customer service while maintaining a positive attitude</li>
	<li>De-escalate customer concerns and resolve issues calmly and effectively</li>
	<li>Accurately document customer interactions and account activity</li>
	<li>Manage multiple systems and tasks simultaneously while on active calls</li>
	<li>Communicate clearly with customers regarding services, scheduling, and account information</li>
	<li>Maintain confidentiality and professionalism at all times</li>
	<li>Follow company procedures and customer service standards</li>
	<li>Collaborate with team members and management to improve customer experienc</li>
</ul>

Creative Thinking

Attention to Detail

Time Management

Technical Skills

Typing

Data Encoding / Data Entry

Remote Customer Service Representative

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalui pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh</li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA</li>
</ul>

Customer Service Cabang Banjarbaru

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
	<li>
	Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office maupun dari segi layout front office (kebersihan, kerapihan dan keindahan), guna memastikan tercapainya standar pelayanan di cabang.
	</li>
	<li>
	Melakukan survey exit customer dengan cara interview sesuai dengan standar, prosedur dan target SLA yang telah ditetapkan, sehingga dapat dijadikan sebagai bahan masukan dalam pengembangan strategi retention.
	</li>
</ul>

Customer Service Branch Pamulang

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
</ul>

Kalibrr Job Search

Marketing Operation & Services Analyst

Remote Graphic Designer Creative Services

Event & Exhibition Specialist

Event & Market Activation Officer

Staf Data & Event Development

Customer Service

Customer Service

Senior Service Consultant

Research Service Development Analyst

Customer Service Specialist

Remote Customer Service Representative

Customer Service Cabang Banjarbaru

Customer Service Branch Pamulang

Customer Service Branch Pamulang

Customer Service Branch Tangerang