Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. As an Assigned Employee (AE) with Zeno, you'll gain invaluable experience working on diverse projects in a global landscape, directly managing day-to-day operations for clients. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development within a supportive and professional remote work environment. 

Zeno Business Solutions Corp

<h3><strong>Company introduction:</strong><br>
Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation and opportunities for professional growth and development within a supportive and professional remote work environment.</h3>

<p><strong>Job Summary</strong></p>

<h2>WorkWhile requires vendor support to maintain 24/7 coverage on the IndeedFlex VMS. Contractors will manage job allocations, book workers within strict SLA windows, ensure timesheet accuracy, and maintain worker profiles. This role is critical to preventing slot loss, meeting SLA deadlines, and ensuring a positive client experience.<br>
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<strong>Key Responsibilities</strong></h2>

<h2><strong>Dashboard Monitoring &amp; SLA Compliance</strong></h2>

<p>● Monitor IndeedFlex VMS for new job allocations</p>

<p>● Click “Respond” immediately and complete booking actions</p>

<p>● Maintain 4-hour SLA for all job requisitions</p>

<p>● Remove unfilled allocations when needed</p>

<h3><strong>Worker Booking &amp; Data Entry</strong></h3>

<p>● Add and update worker profiles (legal name, DOB, email, SSN last 4)</p>

<p>● Bulk upload workers during surge windows</p>

<p>● Select &amp; confirm all shift dates before booking</p>

<p>● Manage replacements, swaps, and cancellations</p>

<h3><strong>Attendance &amp; Timekeeping</strong></h3>

<p>● Confirm worker clock-ins &amp; clock-outs</p>

<p>● Record first/second shift punches and meal breaks</p>

<p>● Escalate clock-in issues to IndeedFlex support</p>

<p>● Mark no-shows and assign replacements</p>

<h3><strong>Timesheet Accuracy</strong></h3>

<p>● Adjust and submit timesheets daily</p>

<p>● Complete all weekly timesheet submissions before Monday 11:59 PM CST</p>

<p>● Remove workers from future shifts when absent</p>

<h3><strong>Worker Support</strong></h3>

<p>● Contact workers who cancel or fail to confirm shifts</p>

<p>● Provide shift details, access instructions, and expectations</p>

<p> </p>

<h3><strong>Work Schedules:</strong></h3>

<p>● Night coverage: 5 PM–12 AM PST</p>

<p>● Weekend coverage: 8 AM–8 PM PST</p>

<p>● Surge coverage: support during 300–500-slot releases with 48-hour fill deadlines</p>

<p>● Must respond to alerts &amp; allocations in real time (notifications enabled)</p>

<p> </p>

IndeedFlex Data Entry & Dashboard Monitoring Specialists

<h3><strong>Company introduction:</strong><br>
Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation and opportunities for professional growth and development within a supportive and professional remote work environment.</h3>

<h3><strong>Job Summary</strong></h3>

<p>WorkWhile requires vendor support to maintain 24/7 coverage on the IndeedFlex VMS. Contractors will manage job allocations, book workers within strict SLA windows, ensure timesheet accuracy, and maintain worker profiles. This role is critical to preventing slot loss, meeting SLA deadlines, and ensuring a positive client experience.</p>

<h2><br>
<br>
<strong>Key Responsibilities</strong></h2>

<h3><strong>Dashboard Monitoring &amp; SLA Compliance</strong></h3>

<p>● Monitor IndeedFlex VMS for new job allocations</p>

<p>● Click “Respond” immediately and complete booking actions</p>

<p>● Maintain 4-hour SLA for all job requisitions</p>

<p>● Remove unfilled allocations when needed</p>

<h3><strong>Worker Booking &amp; Data Entry</strong></h3>

<p>● Add and update worker profiles (legal name, DOB, email, SSN last 4)</p>

<p>● Bulk upload workers during surge windows</p>

<p>● Select &amp; confirm all shift dates before booking</p>

<p>● Manage replacements, swaps, and cancellations</p>

<h3><strong>Attendance &amp; Timekeeping</strong></h3>

<p>● Confirm worker clock-ins &amp; clock-outs</p>

<p>● Record first/second shift punches and meal breaks</p>

<p>● Escalate clock-in issues to IndeedFlex support</p>

<p>● Mark no-shows and assign replacements</p>

<h3><strong>Timesheet Accuracy</strong></h3>

<p>● Adjust and submit timesheets daily</p>

<p>● Complete all weekly timesheet submissions before Monday 11:59 PM CST</p>

<p>● Remove workers from future shifts when absent</p>

<h3><strong>Worker Support</strong></h3>

<p>● Contact workers who cancel or fail to confirm shifts</p>

<p>● Provide shift details, access instructions, and expectations</p>

<p> </p>

<h3><strong>Work Schedules:</strong></h3>

<p>● Night coverage: 5 PM–12 AM PST</p>

<p>● Weekend coverage: 8 AM–8 PM PST</p>

<p>● Surge coverage: support during 300–500-slot releases with 48-hour fill deadlines</p>

<p>● Must respond to alerts &amp; allocations in real time (notifications enabled)</p>

<p> </p>

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IndeedFlex Data Entry & Dashboard Monitoring Specialists

VMS Data Entry & Dashboard Monitoring Specialist