information technology it customer support

PT. Aladdin Teknologi Solusi berdiri pada 12 April 2017. Kami memiliki staf profesional yang berpengalaman dibidang  Application Development, Information Infrastructure, System Infrastructure, Security Infrastructure, Network Infrastructure dan Data Center Infrastructure. Perusahaan kami berfokus pada solusi layanan Teknologi Informasi.  

PT. Aladdin Teknologi Solusi

Dicari IT support yang berpengalaman di dalam sistem IT atau Monitoring sistem.

Pendidikan Minimal S1 keatas Di dalam bidang Komputer (atau sejenis) dan Berpengalaman satu tahun di bidang yang sama.

Ruang lingkup pekerjaan meliputi Analisa Data, Monitoring System, Troubleshooting System, dan Pelaporan permasalahan. Pekerjaan dilakukan secara shift Setiap hari yang penempatan waktu shift akan ditentukan oleh Pihak Aladdin.

IT Support

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

Administrasi Device (Pendukung)

<ul>
	<li>Mencatat dan merapikan permintaan pengadaan device (laptop, handphone, dan perangkat pendukung lainnya) yang masuk melalui email dan file “Laptop Inventory Request”.</li>
	<li>Membantu mengecek ketersediaan device berdasarkan data inventaris yang sudah ada.</li>
	<li>Membantu mengumpulkan informasi harga device dari vendor atau marketplace berdasarkan arahan tim IT.</li>
	<li>Membantu proses administrasi penyerahan dan pengembalian device dengan HR.</li>
	<li>Mencatat detail penyerahan dan pengembalian device untuk kebutuhan pembuatan BAST.</li>
	<li>Melakukan input dan pembaruan data inventaris device sesuai arahan.</li>
</ul>

Administrasi Akun (Non-Teknis)

<ul>
	<li>Mencatat permintaan pembuatan akun dari email atau file “New Joiner’s Onboarding Request”.</li>
	<li>Meneruskan detail permintaan akun kepada admin atau tim terkait untuk diproses.</li>
	<li>Mencatat permintaan penonaktifan akun dan menyampaikannya ke pihak yang berwenang.</li>
</ul>

Administrasi Perbaikan Device

<ul>
	<li>Mencatat permintaan perbaikan device yang masuk.</li>
	<li>Membantu proses serah terima device yang akan diperbaiki dan setelah perbaikan selesai.</li>
	<li>Menginput dan/atau mengupdate status serta riwayat perbaikan device pada file “Perbaikan Device”.</li>
</ul>

Dukungan Operasional Dasar

<ul>
	<li>Melakukan pengecekan fisik device secara sederhana (kondisi visual dan kelengkapan).</li>
	<li>Instalasi aplikasi umum (Microsoft Office, browser, tools kerja dasar);</li>
	<li>Manajemen akun non-teknis (email, aplikasi internal) sesuai arahan tim IT.</li>
</ul>

IT Support Intern

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Installing and configuring computer hardware, software, systems, networks, printers, and scanners. </li>
	<li>Monitoring and maintaining computer systems and networks</li>
	<li>Manage IT infrastructure, system monitoring and reports</li>
	<li>Implement and monitor office IT security and antivirus</li>
	<li>Other duties include performing first level troubleshooting and support for scheduled server backups</li>
</ul>

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ol>
	<li>Provide day-to-day support for internal and external applications, including troubleshooting and issue resolution.</li>
	<li>Assist in B2B project activities, especially those related to system integration and API-based workflows.</li>
	<li>Collaborate with internal teams and external partners to ensure stable application performance.</li>
	<li>Monitor application health and coordinate escalation when needed.</li>
	<li>Prepare documentation related to incidents, resolutions, and system updates.</li>
</ol>

IT Application Support

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

<ul>
	<li>Improve sla achievement of the services provided</li>
	<li>Manage, maintain and repair all problems related to technology experienced by users, both hardware, software and applications used (For it assets around 22,000) while the number of core applications is &gt; 10</li>
	<li>Collaboration with all parties to build awareness of the use of data-related technology, virus attacks, application use etc</li>
	<li>Collaboration with all parties in the process of analyzing obstacles or problems to get to the causes</li>
	<li>Ensuring that all devices (hard and software) and applications used meet the standards set by the head office</li>
	<li>Installing, setting and configuring technology devices in locations including the application of new technology</li>
	<li>Report all possibilities that will be potentially dangerous in the use of technology</li>
	<li>Placement in Palu (Sulawesi Tengah)</li>
</ul>

IT Support Palu

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.
Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector.

We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking).

Perks and Benefits:
Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values
into everyday practices, which makes feel like home. PT Midas is growing. 

If you are passionate, fun and live for breakthrough ideas, consider joining our team.
• Competitive salary in market
• Supportive teammates
• Health insurance benefits
• Social Security
• Self-development activities that support careers
• Flexible working hours
• Broaden your knowledge in new technology

PT Midas Daya Teknologi

Key Responsibilities

<ul>
	<li>Ensure System Stability: Proactively monitor application performance and health. Respond swiftly to incidents and alerts to minimize downtime and prevent operational disruptions.</li>
	<li>Diagnose &amp; Resolve Issues: Perform root cause analysis and troubleshoot complex application-related problems. Implement effective solutions to restore services with minimal business impact.</li>
	<li>Support Change Management: Assist in the deployment of application updates, patches, and enhancements following structured release plans to ensure smooth implementation.</li>
	<li>Optimize Performance: Identify, analyze, and resolve performance bottlenecks and inefficiencies to improve overall application reliability and user experience.</li>
	<li>Documentation &amp; Compliance: Maintain meticulous records of all incidents, changes, solutions, and process improvements. Ensure all activities adhere to strict banking regulations and internal IT policies.</li>
</ul>

PT. Bawana Margatama, also known as Bawatama, specializes in outsourcing and offshoring services. Additionally, our company also specializes in personnel management services. Our company's primary aim is to provide highly skilled professionals to our clients

PT Bawana Margatama

Responsibilities

1. Install and configure security agents (PAM, AV/EDR, DLP, SIEM agents, etc.). 
2. Monitor agent performance and troubleshoot related issues. 
3. Coordinate with Infrastructure and Application teams during deployment activities. 
4. Perform basic server hardening on Windows and RHEL environments. 
5. Prepare documentation for implementation results and standard operating procedures.

IT Security Support Engineer

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

As an Sect. Head IT System Administrator &amp; Support, your main responsibilities are:

<ul>
	<li>Managing a team</li>
	<li>Ensuring Monitoring, Maintenance, Analysis, Recomendations &amp; System Implementations process (including systems performance, capacity planning, systems enhancement, problem management, security system).</li>
	<li>Ensuring System implementations, maintenance &amp; improvement for users' / clients' Hardware &amp; Software, LAN/WAN, &amp; PABX network), including administration processes &amp; security to support the smoothness of IT operational system.</li>
</ul>

Section Head IT System Administrator & Support

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

Professional Development Program (PDP) Technology adalah suatu program yang dikhususkan bagi para lulusan IT dan Sistem Informasi untuk mempelajari seluruh proses bisnis dengan tujuan untuk meningkatkan dan mengembangkan teknologi di BCA Finance.

Selama program, Anda akan mempelajari: Technology Trends in Financial Industry, Web Programming, Android Mobile Development, Database Design &amp; Application, IT Security, Data Science, IT Project Management, Software Development, Application Prototyping, Computer Architecture &amp; Network Infrastructure.

BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola, dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance.

Professional Development Program Technology

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ol>
	<li>Handle routine incidents and service requests, coordinating resolutions to ensure minimal business disruption - Ensure consistent service delivery and adherence to ITSM standards.</li>
	<li>Lead process adherence for incident, problem, and change management.</li>
	<li>Provide mentorship/guidance to support teams on best operational practices.</li>
	<li>Conduct root cause analysis for service disruptions and ensure preventive measures are implemented.</li>
	<li>Maintain detailed service documentation, including incident reports, service requests, and change logs.</li>
	<li>Generate detailed reports on service performance, highlighting key metrics and areas for improvement.</li>
	<li>Manage workload planning, shift scheduling, and ensuring adequate service coverage (including 24/7 operations if required).</li>
	<li>Manage SLA, performance dashboards, and team KPIs.</li>
</ol>

Service Desk & Support Manager Corporate IT & IS

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

<ul>
	<li>Conduct tracking, follow-up, collection, and reconciliation of transactions.</li>
	<li>Proactively contact suppliers as needed to ensure payment of outstanding invoices and enable swift payment</li>
	<li>Review account payable requests on a daily basis by comparing the information needed and submitted by agents</li>
	<li>Fixing the sale/refund billing discrepancy and ensuring all invoiced correct.</li>
	<li>Ensure all supplier invoices are received on time to meet our payment schedules</li>
	<li>Carefully follow instructions and pre-established guidelines to perform assigned tasks</li>
	<li>Ensure that all work is processed according to the team’s minimum standard.</li>
	<li>Report any issues or system limitations to the direct supervisor</li>
	<li>Match all invoices to the corresponding order and purchase order</li>
	<li>Ensure correct and complete setup of new suppliers in our Purchasing system (Lookout) and Accounting system (Xero)</li>
	<li>Submit costings or segments in our client's system (Tramada)</li>
</ul>

Finance Support

The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. 

From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. 

Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

DOKU, PT NUSA SATU INTI ARTHA

About The Role: 

To provide helpful information, answer questions, respond to complaints, and maintain records of customer inputs to ensure customer satisfaction and deliver professional customer support.

 

What Will You Do: 

<ul style="list-style-type: disc;">
	<li>Communicating with Customer through various official Channels such as calls/ emails or other customer care service inquiries by implementing decided procedure &amp; Service Standard to Maintain a positive, empathetic, and professional attitude toward customers at all times</li>
	<li>Giving Follow to customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support</li>
	<li>Give Respond, Proceed &amp; Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately &amp; based on service quality standard</li>
	<li>Escalate unresolved queries to the next level of support, then follow up until the case close to Solve the queries accurately &amp; based on service quality standard</li>
	<li>Keeping records and update data of customer interactions, process customer accounts, and file documents to ensure the data can are complete, accountable and reliable for any related decision or analysis</li>
	<li>Active in updating, keep Up &amp; knowing Doku product inside and out to be able to respond customer queries accurately based on Services Quality Standard.</li>
	<li>Active in giving input for improvement based on working process problem identification for the purpose of realizing continuous improvement in Expert Care team</li>
</ul>

Support Officer

a. bekerja secara 24 x 7 x 365 dengan sistem 3 Shift waktu, berikut detil waktu shift:

 Jam kerja Setiap Hari (Senin – Minggu, termasuk Hari Besar dan Hari Libur Lainnya)

 Shift I : 08.00 – 16.00

 Shift II : 16.00 – 00.00

 Shift III : 00.00 – 08.00

b. Serah terima pekerjaan (Hand over) antar Shift dilakukan 30 menit sebelum pergantian Shift, sehingga masing – masing staf Monitoring harus tiba di BPJS Kesehatan 30 menit lebih awal dari Waktu Shift.

c. Melakukan monitoring Day to Day terhadap Aplikasi, Database dan Server dengan detil pekerjaan:

 

Aplikasi

Memonitoring availability dan response time seluruh Aplikasi dengan menggunakan Tools url yang ada pada aplikasi OpManager atau tools lain yang legal dimiliki oleh Pihak Kedua (optional).

Monitoring dilakukan setiap jam dengan mengisi cheklist monitoring aplikasi

 

Database

Memonitoring Service sql, Job dan Agent

Memonitoring Blocking dan Expensive Query

Memonitoring HA/Replikasi/Always On Database (Primary-Secondary- DRC), ssis dan Data Backup

Monitoring dilakukan setiap Jam dengan mengisi Ceklist Monitoring Database

Monitoring dilakukan menggunakan Remote Desktop ke Server dan atau menggunakan tools lain yang legal dimiliki oleh Pihak Kedua (Optional).

Monitoring mencakup seluruh Instance dan Database yang dimiliki oleh BPJS Kesehatan

 

Server

Memonitoring Utilisasi dan Performansi cpu, ram dan Disk Drive Server seluruh server (fisik dan virtual)

Monitoring dilakukan menggunakan Remote Desktop ke Server dan atau menggunakan tools Monitoring VMware untuk server Virtual atau tools lain yang legal dimiliki oleh Pihak Kedua (Optional).

Monitoring dilakukan setiap Jam dengan mengisi Ceklist Monitoring Server

 

 

d. Seluruh Ceklist Monitoring Aplikasi, Database dan Server dilaporkan setiap hari pada akhir Shift III melalui email ke Kedeputian Bidang okti

e. Secara aktif mengkomunikasikan apabila terjadi kendala pada Aplikasi, Database dan Server melalui media komunikasi yang telah disepakati dengan respond time maksimal 15 menit

f. Bersama Tim Pemeliharaan melakukan Troubleshoot terhadap kendala pada Aplikasi, Database dan Server

g. Bersama dengan Tim Pemeliharaan dan Kedeputian Bidang okti melakukan Instalasi terhadap produk Microsoft Windows Server, Microsoft Sql Server dan Produk/Fitur Microsoft lainnya apabila dibutuhkan

h. Membuat Laporan Insiden Manajemen berisi Laporan kejadian khusus/insiden yang terjadi pada saat day-to-day monitoring. Misalnya insiden Aplikasi tidak dapat diakses/down, Database mengalami blocking, cpu/ram/Disk Drive Server melewati batas yang sudah ditentukan, kegagalan sistem dan insiden lainnya yang berdampak pada operasional

i. Membuat Laporan Bulanan yang merupakan gabungan dari Laporan Pemeliharaan dan Troubleshoot yang dibuat oleh Tim Pemeliharaan dan Laporan Monitoring yang merupakan rekapitulasi dari Ceklist Monitoring Aplikasi, Database dan Server

IT Monitoring

<ul>
	<li>Sells product/platform application Bosnet to clients.</li>
	<li>Develop network and customer base.</li>
	<li>Find a new clients.</li>
	<li>Identify and ensure customer retention needs.</li>
	<li>Enquiry customers feedback for product improvement.</li>
	<li>Review and benchmarking internal products and pricing to stay competitive in the same business peers.</li>
	<li>Maintain strong relationships with key decision makers and users within an organization.</li>
	<li>Arrange prospective clients for presentation and demo sessions.</li>
	<li>Make product and price proposal for prospective client .</li>
</ul>

IT Sales

Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.

Feels Like Home

We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.

Learning Experience

If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.

Same Frequency

We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.

Facility & Reward

Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.

Follow our Social Media
Instagram: @lifeatadins
Youtube: AdIns Official
Tiktok: adins_official
LinkedIn: PT. Adicipta Inovasi Teknologi (AdIns)
Facebook: PT Adicipta Inovasi Teknologi (AdIns)

PT. Adicipta Inovasi Teknologi (AdIns)

<ul>
	<li>Managing and maintaining a companys technological equipment such as computers laptops projectors etc.</li>
	<li>Ensuring that company devices interconnect with file servers email servers and financial systems seamlessly.</li>
	<li>Installing upgrading and managing software and hardware on company devices.</li>
	<li>Managing all software licensing.</li>
	<li>Performing backups and restoring lost data as needed.</li>
	<li>Evaluating and recommending software purchases.</li>
	<li>Assisting in diagnosing and solving hardware or software faults.</li>
	<li>Keep up-to-date with the new IT technology (new hardware and/or software).</li>
	<li>Maintaining all existing websites and developing new websites and applications.</li>
	<li>Providing database and document security (encryption).</li>
	<li>Reporting directly to Executive Boards.</li>
</ul>

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Professional Development Program Technology

Service Desk & Support Manager Corporate IT & IS

Finance Support

Support Officer

IT Monitoring

IT Sales

IT Coordinator