information technology it customer support

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.
Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector.

We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking).

Perks and Benefits:
Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values
into everyday practices, which makes feel like home. PT Midas is growing. 

If you are passionate, fun and live for breakthrough ideas, consider joining our team.
• Competitive salary in market
• Supportive teammates
• Health insurance benefits
• Social Security
• Self-development activities that support careers
• Flexible working hours
• Broaden your knowledge in new technology

PT Midas Daya Teknologi

Job Description:

<ul>
	<li>Batch &amp; Production Support: Ensure the stability and successful execution of critical end-of-day (EOD) batch processes for banking operations during both day and night support shifts.</li>
	<li>Incident &amp; Issue Resolution: Investigate and resolve production issues by performing SQL-based data patching, troubleshooting system errors, and escalating high-impact incidents when required.</li>
	<li>Service Desk &amp; Ticketing: Manage and resolve user-reported issues through Jira, maintaining timely support and high service quality standards.</li>
	<li>UAT &amp; Testing Support: Support User Acceptance Testing (UAT) activities by preparing test data, validating fixes, and assisting users throughout the testing lifecycle.</li>
	<li>Cross-Functional Collaboration: Work closely with cross-functional infrastructure teams, including Wintel and Identity &amp; Access Management (IAM), to support system maintenance, device compliance, and access updates.</li>
	<li>Post-Maintenance &amp; Monitoring: Conduct post-maintenance validation and monitor UAT server resources to ensure optimal system performance and reliability.</li>
	<li>Operational Readiness: Maintain operational readiness of company devices and applications, ensuring compliance with banking policies and fast-paced operational demands.</li>
</ul>

IT Application Support MRP

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

This role is titled Customer Service, but the primary responsibilities involve Quality Checking and assigning mystery shoppers. Are you passionate about communication in English and detail-oriented in handling administrative tasks? Do you enjoy working with multicultural environment? If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for collecting and labelling survey data (quality check), ensuring smooth operations via phone and email, and assigning mystery shoppers. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Assist in recruiting and assigning shoppers/auditors to various projects in the Americas and Europe regions.</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
</ul>

Attention to Detail

Communication Skills

Negotiation

Customer Service

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Marketing Repeat Order</li>
	<li>Menawarkan kembali kepada Konsumen yang pernah melakukan pembiayaan BPKB Mobil dari database yang ada</li>
	<li>Melakukan survey kelayakan konsumen</li>
	<li>Memastikan kondisi kelayakan konsumen berdasarkan analisa kredit untuk dibiayai sesuai dengan prosedur dan ketentuan yang berlaku</li>
</ul>

Customer Relationship Executive Branch Kota Pasuruan

PT. Laysander Technology, dikenal dengan “Laysander”, merupakan perusahaan Business Development in Printing Solutions yang didirikan oleh Edy Indranusa. Laysander merupakan salah satu perusahaan yang diakui dan telah membantu lebih dari 1.000 pelanggan di Indonesia sejak 2007. Laysander bermitra dengan Partner Ternama Dunia seperti Epson dan Liyu untuk menghadirkan solusi dan pengembangan bisnis pelanggan. Laysander memiliki banyak Business Consultant yang akan membantu entrepreneur dalam mengembangkan usahanya. Para Business Consultant melewati proses seleksi yang ketat dan Training agar dapat memberikan solusi terbaik bagi para entrepreneur.

PT. Laysander Technology

Yang akan kamu lakukan :

<ul>
	<li>Menggali tantangan bisnis pemilik usaha di industri Signage, Textile, dan Industri</li>
	<li>Mencari prospek secara aktif digital (Google, marketplace, LinkedIn) maupun kunjungan langsung ke lapangan</li>
	<li>Memahami kebutuhan nyata pelanggan dan menghubungkan solusi Laysander dengan nilai yang mereka cari</li>
	<li>Membangun hubungan jangka panjang berbasis kepercayaan, bukan transaksi sesaatBerkolaborasi dengan tim Engineering, Logistik, dan Finance untuk memastikan pelanggan puas.</li>
</ul>

Sales and Marketing Knowledge

Competitor Analysis

Business Development

Business Consultant — Printing Solutions

Kegiatan harianmu :

<ul>
	<li>Riset database prospek secara mandiri via internet, media sosial, marketplace, dan komunitas bisnis</li>
	<li>Kunjungi langsung calon pelanggan, membangun hubungan, bukan sekadar tawarkan produk</li>
	<li>Pahami kondisi, tantangan, dan kriteria pembelian masing-masing prospek secara mendalam</li>
	<li>Kelola pipeline pelanggan dan update progress secara konsisten menggunakan sistem CRM Laysander</li>
	<li>Memastikan setiap transaksi diselesaikan dengan baik dan piutang pelanggan berjalan lancar</li>
</ul>

Presentation Skills

Sales Executive — Pemburu Peluang B2B

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly.
 
Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by providing professional and high competency resources.
 
Vision
To be Preferred IT Partner In The Region.
Mission
Establish excellent end to end IT Services to enable clients to grow their business rapidly thru high competence and professional resources.


PT Tiga Daya Digital Indonesia (Eksad Technology)

Junior Product Owner:

<ul>
	<li>Create data items that are needed in the business process in UI/UX and solve simple CR.</li>
	<li>Analyze root causes and resolution for any problem.</li>
	<li>Review resolution for incidents and problems to ensure the resolution are appropriate, comprehensive, and feasible.</li>
	<li>Conduct incident and service request management, problem management, change management, release, deployment, and service improvement as assigned.</li>
</ul>

 

Senior Product Owner: 

<ul>
	<li>Requirement Gathering and Backlog Management</li>
	<li>Translate high-level business requirements into user stories, enablers, and acceptance criteria to ensure backlog readiness for execution.</li>
	<li>Manage and prioritize the Team Backlog to align with business and customer needs.</li>
	<li>Focuses on delivering value in each iteration, using metrics to track progress and ensure alignment with strategic objectives</li>
	<li>Stakeholder and Team Collaboration</li>
	<li>Engages with stakeholders and customers to gather feedback and incorporate it into the backlog for continuous improvement</li>
	<li>Works closely with the Product team to ensure clear communication and alignment.</li>
</ul>

Product Owner

Didirikan pada tahun 2012, memulai bisnis sebagai penyedia layanan untuk ATM. Saat ini perusahaan mengembangkan solusi dan penyedia layanan multi-vendor, untuk menawarkan berbagai solusi dan layanan inovasi yang lebih luas.

VISI
Menghasilkan solusi dan layanan terbaik di bidang Layanan dan Konsultasi IT dengan upaya maksimal yang diarahkan pada kepuasan pelanggan.

MISI
Untuk membangun reputasi sebagai salah satu penyedia Solusi dan Layanan IT yang paling inovatif. Kami percaya dalam melakukan pekerjaan dengan cara yang paling efisien serta dengan metodologi yang kuat dan terstruktur, dengan evolusi bertahap dari kerja keras ke budaya kerja cerdas, untuk memenuhi kepuasan klien.

 
IT Consulting & Professional Services

To keep pace in the digital age while controlling costs and mitigating business risks, you can no longer depend on the past as a guide for the future. Leverage our consulting services and technology expertise to accelerate your business transformation and innovation strategies. We help you create and execute strategies to unlock opportunities, optimize processes, and uncover cost savings, with the offering as follow:

• Advisory Services. Our expert security consultants help you to secure your technologies by putting the right policies, processes, and architectures in place

• Architecture consulting services. Use existing and estimated future application traffic patterns to design a technology architecture for your organization. 

• Project and programmed management services. We support the successful execution of your IT projects using robust, proven project management methodologies.

•Application Customization and Programming Services. Our Developer expert could help you to provide the customization and enhancement of your existing applications.

 •QA and Automation Consultancy. Our QA and Automation expert will help you to ensure the quality of software development and deployment. Performing automated and manual tests to ensure the software created by developers is fit for purpose, include analysis of the software, and systems, mitigate risk and prevent software issues.

 

MITech

<ul>
	<li>Planning of sales strategies, the positioning in contrast to the competitors and the 
	 demonstration of the business.</li>
	<li>Working with a sales team to determine solutions to customers’ challenges and supporting the sales team to present proposals to clients.</li>
	<li>Preparation of presentations about the products or services with all their values for the usage of the sales department.</li>
	<li>Keep up to date with competitor and marketplace news and changes.</li>
	<li>Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands.</li>
	<li>Lead the solutions demos, respond to the clients RFP, ensure the proposed solutions tailored to the requirements.</li>
</ul>

Presales Consultant

We believe that the best and most successful people are 'students' of their fields who are find happiness in the constant pursuit of growth, professionally and personally - a lifelong learner. The faster the world around us changes, the more important it is to be a lifelong learner in order to stay competitive.

Lifelong learning comprises four soft skills (Communication, Critical Thinking, Collaboration, Creativity) and four mindset attributes (Curiosity, Initiative, Persistence, Adaptability). All of these are relevant across disciplines and professions.

Gentem Indonesia Lifelong Learning (GILL) Group's mission is to cultivate lifelong learning from an early age in order to increase the competitiveness of Indonesians. GILL delivers premium, efficacious learning outcomes through exclusive partnerships with world-leading content providers and is heavily technology-enabled under separately branded businesses - Wall Street English, Genstarkids, and INDIES (Independent International Education Solutions).

GILL Group was established with the acquisition of the Wall Street English Indonesia business in 2016 and now has over 5,000 active members learning online and in-center across its 11 locations. Genstarkids was launched in October 2025 with the first studio in Bintaro and the second in Cikarang. INDIES was soft-launched in June 2024.

GILL also provides IELTS test prep courses as well as business english courses (professional skills) to both retail and corporate customers. Our corporate customers include blue-chip multinational companies as well as large local conglomerates.

Gentem Indonesia Lifelong Learning Group

Are you passionate about helping students achieve their dreams of studying abroad? Do you have strong sales skills and the ability to provide expert guidance on overseas education opportunities? If you're a confident, customer-focused professional with a talent for building relationships and driving conversions, Indies wants YOU on our team!

What You’ll Be Doing:

<ul>
	<li>End-to-End University Application Support: Assist students with every step of their university application, from selecting the right institution to writing compelling personal statements, preparing necessary documents, applying for visas, and providing university preparation guidance.</li>
	<li>Consult with Potential Customers: Guide prospective students and their families through study abroad options, scholarships, and admissions processes, helping them make informed decisions.</li>
	<li>Achieve Sales Targets: Engage with leads, address their concerns, and effectively convert them into paying customers.</li>
	<li>Build Trust and Long-Term Relationships: Maintain strong connections with students and families, ensuring satisfaction, referrals, and long-term engagement.</li>
</ul>

Study Abroad Consultant

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Making long term relationship with client</li>
	<li>Seeking &amp; approaching new clients</li>
	<li>Identifying and deciding client needs</li>
	<li>Planning and doing strategic digital sales implementation based on brief from client</li>
	<li>Always update about the growth of digital media technology</li>
	<li>Closing sales to achieve revenue target</li>
</ul>

Account Executive KOMPAScom

Who We Are

We are a System Integration Firm that dedicated ourselves to Cloud Computing Solutions. We establish ICS to answer the future challenges, to provide solutions on how to get to market faster, create new experiences, and build operational muscle for sustainable results. Rising to those challenges, we provide Implementation, Managed Services, Consultancies, for multinational and local enterprises, or startups that are building their path for greater future. We will provide the most effective, cost optimized solution to all of our customers. We will answer every challenge with innovation to transform our client businesses, so they could scale new opportunities and balance the two for a wise pivot for a sustainable business. Our company comprise of engineers that has been in the industry for more than 10 years, we are confident to provide the right and most effective solutions to all of our clients. As a leader in CLOUD solutions and services, ICS helps global enterprises and midsize organizations to increase the efficiency and flexibility of their mission-critical cloud infrastructure and support operations, through a dedicated team of cloud experts.We have done more than 50 migrations during our 3 years of establishments, and more than 100 customers currently. We have done not only migrations, but also SAP Implementation, Magento for e-commerce, and Dev-Ops implementation in many industries. We keep adding more competencies to serve more unique requirements from our customers.

Why us

We are advisors, strategists and engineers focused to emphasize your business. We are born in the cloud. Running in the  business over a decade allow us to have experiences in many industries, shape us to provide the right solutions for all of our customers.

•	Indonesia AWS Advance Partner
Since 2019, we’ve become the first local advance partner in Indonesia. ICS Compute has proven to deliver best practice for cloud computing to the customers, not only from reliability, security, scalability, but also for cost and infra optimization.
•	Certified Cloud Engineer
We certified all of our engineers to give our customers convenience, and to make sure that we can provide and deliver best practice solutions to all of our customers base on their workload.
•	Quality Cloud Infrastructure
By leverage the services from the cloud providers, we provide quality solutions, which include aspects of security, high availability, scalability, reliable and cost optimized.
•	Best Value for Money
We will help our customers in their cloud journey, and it also include by helping them choose the right cloud providers, the right billing method, and do several tips and tricks that can help them to optimize their cloud usages.
•	Rich Feature Solutions
All applications that was created currently already available to implement on Cloud. These movement will create a rich environment in Cloud Computing, from a-z of your requirements will be available on top of Cloud Computing. You don’t have to look elsewhere to find the right and effective features for your company. From Infrastructure as a service, transform your workload to combine platform as a service, software as a service and function as a service, and develop your data analytic by using the cloud services. Technology grows rapidly, providing thousands innovation every year, so modernize your company now and create greater opportunities with our solutions to compete in the market.

Our core values

In ICS, we believe the future will be all digital on top of Cloud. Because we believe Cloud Computing has the scalability, the flexibility and the optimization that will be required by all industries. Simply said, Cloud Computing is a necessities. So, we are obsessively passionate and focus on the curve of technology, following every innovation and optimization that will help our customers to reach their goals. Born in the cloud, we trained all of our Team to follow the curve of technology and innovation. So we could provide the best solution to boost their businesses with the most optimize cost. We are more than happy to assist and helped you in pursuing your dreams through technology and innovation. Let’s Grow Together!


ICS Compute

﻿﻿﻿Design and implement secure network architectures across cloud and hybrid environments.

﻿﻿﻿Configure and manage connectivity (VPN, routing, NAT, firewall) between on-premise and cloud platforms.

﻿﻿﻿Support customer network integration, including configuring and troubleshooting routers and firewalls (e.g. Fortigate, Cisco, Palo Alto, Mikrotik)

﻿﻿﻿Implement security best practices across identity, network, and infrastructure layers.

﻿﻿﻿Apply system and network hardening standards and baseline configurations.

﻿﻿Troubleshoot network and security issues (connectivity, access control, and traffic flow).

﻿﻿Set up monitoring and logging for visibility, performance, and security.

﻿﻿Participate in project delivery (migration, modernization, deployment) ensuring stable infrastructure.

﻿﻿﻿Contribute to internal standards, governance, and security best practices.

﻿﻿﻿﻿Support technical discussions and contribute to solution design and pre-sales.

NETWORK & SECURITY ENGINEER

What You'll Be Doing:

<ul>
	<li>Ensure High-Quality Teaching: Lead and guide teachers to deliver exceptional lessons that drive student success and engagement.</li>
	<li>Drive Student Retention &amp; Renewal: Take ownership of key academic business metrics, including student retention, attendance, learning progress, and contract renewals. Work closely with teachers, students, and parents to maximize student satisfaction and long-term enrollment.</li>
	<li>Build Parent Relationships: Strengthen connections with parents to foster trust, increase contract renewals, and encourage referrals.</li>
	<li>Develop Your Team: Support teacher development through coaching, feedback, and training to continually improve teaching quality and class management.</li>
</ul>

Head Teacher

PT PANTJA ARTHA NIAGA adalah perusahaan yang bergerak dalam bidang Importir dan Distributor minuman, khususnya minuman beralkohol, mencakup Beer, Wine & Spirits.

PT Pantja Artha Niaga

Job Description:

<ul>
	<li>Assist in developing and implementing brand strategies across a portfolio of products to achieve business and marketing objectives.</li>
	<li>Coordinate and execute marketing activities, including campaigns, promotions, events, and brand initiatives.</li>
	<li>Collaborate closely with distributors, retailers, HoReCa customers, and internal sales teams to ensure effective market execution.</li>
	<li>Maintain brand guidelines and ensure consistent communication.</li>
	<li>Prepare reports, support budgeting processes, and monitor brand performance and key marketing metrics.</li>
	<li>Support product launches, especially adapting Japanese brands to local markets.</li>
</ul>

Assistant Brand Manager Japanese Speaker

<ul>
	<li>Develop and maintain COBOL programs on the L400/GASIA core insurance system</li>
	<li>Work with DB2 and IBM WebSphere MQ for integration and data management</li>
	<li>Perform debugging, troubleshooting, and performance optimization</li>
	<li>Collaborate with business teams to understand insurance product requirements</li>
</ul>

Cobol Programmer Core Insurance System

<ul>
	<li>Melakukan survey kelayakan konsumen untuk kontrak motor atau mobil.</li>
	<li>Memastikan kondisi kelayakan konsumen berdasarkan analisa kredit untuk dibiayai sesuai dengan prosedur dan ketentuan yang berlaku.</li>
	<li>Bertanggung Jawab untuk kelengkapan data Calon Konsumen.</li>
	<li>Memaintain seluruh kontrak motor atau mobil aktif yang merupakan account milik pribadi Surveyor, guna memastikan kualitas kontrak dari awal booking sampai dengan mature.</li>
	<li>Melakukan visit secara rutin (daily) terhadap konsumen RO (Repeat Order) dan CGC (Customer Get Customer) sesuai dengan jadwal yang telah disusun sebelumnya, guna mendukung pencapaian target yang telah ditetapkan</li>
</ul>

Verificator BFI Finance Cabang Ponorogo

<ul>
	<li>Melakukan rekruitmen BA untuk memastikan kesesuaian profil BA guna mendukung pengembangan jaringan</li>
	<li>Membina dan membantu BA untuk mengembangkan strategi BA, guna meningkatkan kontribusi, produktivitas, dan loyalitas BA.</li>
	<li>Melakukan Support untuk aplikasi pembiayaan</li>
</ul>

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