information technology it customer support

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

<ul>
	<li>Melakukan klasifikasi insiden, memprioritaskan, berkorelasi dengan insiden lain yang dilaporkan dan mencocokkan dengan kesalahan yang diketahui.</li>
	<li>Menerima laporan insiden dari Pengguna melalui telepon atau email &amp; mencatat semua detail insiden yang diperlukan pada sistem manajemen insiden.</li>
	<li>Dukungan tingkat pertama untuk mencoba menyelesaikan insiden tersebut, menggunakan remote control jika perlu untuk resolusi insiden.</li>
	<li>Jika insiden tersebut memerlukan eskalasi ke Support level 2, staf Bagian Layanan akan membuat perintah kerja dan menugaskannya ke teknisi tingkat 2 yang sesuai.</li>
	<li>Lacak insiden sampai penutupan dan tetap memperbaharui status insiden tersebut kepada Pengguna.</li>
	<li>Meneruskan permintaan layanan ke teknisi IT yang tepat, sesuai dengan prosedur permintaan layanan</li>
	<li>Melacak permintaan layanan hingga penutupan dan tetap memperbaharui status insiden tersebut kepada Pengguna.</li>
</ul>

IT Support

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.
Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector.

We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking).

Perks and Benefits:
Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values
into everyday practices, which makes feel like home. PT Midas is growing. 

If you are passionate, fun and live for breakthrough ideas, consider joining our team.
• Competitive salary in market
• Supportive teammates
• Health insurance benefits
• Social Security
• Self-development activities that support careers
• Flexible working hours
• Broaden your knowledge in new technology

PT Midas Daya Teknologi

<ul>
	<li>Monitor daily application performance and ensure systems are running smoothly.</li>
	<li>Handle incidents and service requests by identifying issues, troubleshooting, and providing effective solutions.</li>
	<li>Perform data checking, correction, and validation using SQL across various databases.</li>
	<li>Analyze application behavior and assist in reading/logging issues (Oracle/Java logs).</li>
	<li>Coordinate with development, infrastructure, and other related teams to resolve technical issues efficiently.</li>
	<li>Support users by clarifying issues, gathering requirements, and ensuring proper handover/resolution.</li>
	<li>Document incidents, resolutions, and procedures to support continuous improvement.</li>
	<li>Assist in enhancing system stability by identifying recurring issues and proposing improvements.</li>
	<li>Participate in daily operational routines to ensure application uptime and readiness.</li>
</ul>

IT Application Support

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.

AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.

Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP

AstraPay

<ul>
	<li>Support the design, implementation, and maintenance of cloud-based tools and infrastructure.</li>
	<li>Embed security considerations early in the development cycle.</li>
	<li>Assist in developing and deploying secure software applications.</li>
	<li>Apply CI/CD best practices in platform engineering.</li>
	<li>Troubleshoot platform and security issues.</li>
	<li>Stay updated on cloud and security trends.</li>
	<li>Collaborate with product teams to integrate security and technology features.</li>
	<li>Contribute to threat modeling and risk assessment.</li>
	<li>Help automate security within CI/CD pipelines.</li>
	<li>Join secure coding sessions and reviews.</li>
	<li>Support penetration testing and vulnerability remediation.</li>
	<li>Assist in incident response and management.</li>
	<li>Contribute to compliance and governance initiatives.</li>
	<li>Support third-party and vendor security assessments.</li>
	<li>Promote security awareness through training participation.</li>
	<li>Collaborate with teams for seamless, secure deployments</li>
</ul>

Technology Platform Staff

<ul>
	<li>Menyusun universe coverage audit information system yang mencakup fungsi IT, sistem aplikasi, dan aspek regulatory terkait fungsi IT.</li>
	<li>Membuat rencana audit berbasis risiko untuk fungsi IT, sistem aplikasi, dan regulatory compliance.</li>
	<li>Menyusun rencana pengembangan audit berbasis data analytics termasuk milestone, kerangka kerja, dan teknologi yang digunakan.</li>
	<li>Melaksanakan pemantauan dan evaluasi kegiatan assurance dan advisory atas cakupan audit, termasuk implementasi data analytics dan continuous monitoring.</li>
	<li>Menyusun laporan audit, menyampaikan hasil temuan, serta memberikan rekomendasi dan memantau tindak lanjut perbaikan terkait information system.</li>
	<li>Bekerja sama dengan Operation Audit Department untuk memastikan efektivitas dan efisiensi control design dan system design.</li>
	<li>Berkolaborasi dengan Operation Audit Department dan Audit Quality Assurance and Development Sub Department dalam perencanaan dan implementasi siklus audit internal sesuai standar profesi.</li>
</ul>

INFORMATION SYSTEM AUDIT ANALYST

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

As an Sect. Head IT System Administrator &amp; Support, your main responsibilities are:

<ul>
	<li>Managing a team</li>
	<li>Ensuring Monitoring, Maintenance, Analysis, Recomendations &amp; System Implementations process (including systems performance, capacity planning, systems enhancement, problem management, security system).</li>
	<li>Ensuring System implementations, maintenance &amp; improvement for users' / clients' Hardware &amp; Software, LAN/WAN, &amp; PABX network), including administration processes &amp; security to support the smoothness of IT operational system.</li>
</ul>

Network Security

Computer maintenance

Technical Support

Computer Hardware Troubleshooting

Section Head IT System Administrator & Support

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

Professional Development Program (PDP) Technology adalah suatu program yang dikhususkan bagi para lulusan IT dan Sistem Informasi untuk mempelajari seluruh proses bisnis dengan tujuan untuk meningkatkan dan mengembangkan teknologi di BCA Finance.

Selama program, Anda akan mempelajari: Technology Trends in Financial Industry, Web Programming, Android Mobile Development, Database Design &amp; Application, IT Security, Data Science, IT Project Management, Software Development, Application Prototyping, Computer Architecture &amp; Network Infrastructure.

BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola, dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance.

Professional Development Program Technology

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

<ul>
	<li>Conduct tracking, follow-up, collection, and reconciliation of transactions.</li>
	<li>Proactively contact suppliers as needed to ensure payment of outstanding invoices and enable swift payment</li>
	<li>Review account payable requests on a daily basis by comparing the information needed and submitted by agents</li>
	<li>Fixing the sale/refund billing discrepancy and ensuring all invoiced correct.</li>
	<li>Ensure all supplier invoices are received on time to meet our payment schedules</li>
	<li>Carefully follow instructions and pre-established guidelines to perform assigned tasks</li>
	<li>Ensure that all work is processed according to the team’s minimum standard.</li>
	<li>Report any issues or system limitations to the direct supervisor</li>
	<li>Match all invoices to the corresponding order and purchase order</li>
	<li>Ensure correct and complete setup of new suppliers in our Purchasing system (Lookout) and Accounting system (Xero)</li>
	<li>Submit costings or segments in our client's system (Tramada)</li>
</ul>

Finance Support

The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. 

From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. 

Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

DOKU, PT NUSA SATU INTI ARTHA

About The Role: 

To provide helpful information, answer questions, respond to complaints, and maintain records of customer inputs to ensure customer satisfaction and deliver professional customer support.

 

What Will You Do: 

<ul style="list-style-type: disc;">
	<li>Communicating with Customer through various official Channels such as calls/ emails or other customer care service inquiries by implementing decided procedure &amp; Service Standard to Maintain a positive, empathetic, and professional attitude toward customers at all times</li>
	<li>Giving Follow to customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support</li>
	<li>Give Respond, Proceed &amp; Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately &amp; based on service quality standard</li>
	<li>Escalate unresolved queries to the next level of support, then follow up until the case close to Solve the queries accurately &amp; based on service quality standard</li>
	<li>Keeping records and update data of customer interactions, process customer accounts, and file documents to ensure the data can are complete, accountable and reliable for any related decision or analysis</li>
	<li>Active in updating, keep Up &amp; knowing Doku product inside and out to be able to respond customer queries accurately based on Services Quality Standard.</li>
	<li>Active in giving input for improvement based on working process problem identification for the purpose of realizing continuous improvement in Expert Care team</li>
</ul>

Support Officer

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

Bootcamp Node.js 

ℹ️ Program Overview: 
Phase 1: Node.js Fundamentals 
This phase builds technical foundations, starting with Node.js. Participants will learn through interactive tutorials, coding challenges, and small projects. 
- Installation and Setup of Node.js: NPM, package.json, and environment setup. 
- Modules and File System: Creating modules, reading/writing files, and error handling. 
 
Phase 2: Advanced Applications and Deployment 
This phase emphasizes integration, security, and deployment, with more complex projects to simulate professional development. 
- Authentication &amp; Authorization: JWT, OAuth, and session management. 
- Testing: Unit testing with Jest, integration testing for APIs. 
- Best Practices: Security (helmet, rate limiting), performance optimization, and RESTful API design. 
- Learning Outcomes: Ability to build, test, and deploy scalable and secure Node.js applications.

Bootcamp Java Springboot

ℹ️ Program Overview: 
- Phase 1: Dive into structured training sessions covering Java fundamentals, OOP, Spring Boot, REST APIs, JPA, and databases. 
- Engage in coding challenges, peer code reviews, and workshops on debugging and clean code practices. 
- Master version control with Git &amp; GitHub. 
 
- Phase 2: Immerse yourself in real projects as a Junior Java Developer. 
- Collaborate with cross-functional teams including UI/UX, QA, and DevOps. 
- Develop and maintain backend services using Java Spring Boot. 
- Participate in daily stand-ups, sprint planning, and code reviews to hone your skills.

Java

Node.js

JavaScript

Bootcamp IT

BRIK is a place where Builders can build. A fast-growing B2B industrial material tech start-up is looking for future business leaders to support turbocharging our GROWTH in Indonesia. Inviting hungry and passionate high-caliber professionals to work closely with BRIK to transform the B2B Industrial Material segment.

BRIK focuses on proprietary next-generation Industrial Materials (product) development, such as green concrete and heat reduction paints, and also build 1P/ 3P distribution channel - cutting middlemen and focusing on selling B2B direct-to-user. The company is almost profitable, and is currently on expansion mode.

If you are passionate about big old industrial sector, but you do not like working for corporates and is passionate on the action of building a 21st century startup to transform the space, this is it. Work directly with founding member team, on a fast paced environment.

BRIK is backed by Accel, B Capital, AC Ventures, Northstar, Endeavour/ Alter Global, Infra.Market, Sinarmas Land, L&W (Woh Hup), Bizongo, TUL, amongst others.

BRIK is a house of products operates under different brands such as BRIK Mix, PaintPro, BRIK Werks, and Hella.

PT. Bangun Rancang Indonesia Kita (BRIK)

<ul>
	<li>Menerima dan memproses permintaan barang dari toko</li>
	<li>Membuat dan menginput Purchase Order (PO) berdasarkan kebutuhan toko</li>
	<li>Melakukan koordinasi dengan vendor terkait pemesanan dan pengiriman barang</li>
	<li>Memastikan barang diterima sesuai dengan PO dan melakukan input ke sistem stock</li>
	<li>Melakukan pengecekan dan verifikasi invoice dari vendor</li>
	<li>Melakukan pengecekan transaksi penjualan harian toko</li>
	<li>Memverifikasi apakah pembayaran (tunai/non-tunai) telah masuk ke rekening perusahaan</li>
	<li>Melakukan rekonsiliasi antara laporan penjualan, penerimaan uang, dan mutasi rekening</li>
	<li>Menyusun laporan administrasi dan operasional secara berkala</li>
</ul>

Operations Support

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Work with clients to understand their business needs and design suitable technical solutions.</li>
	<li>Prepare technical proposals, architecture overviews, and documentation for client presentations.</li>
	<li>Estimate project cost, time, and resources using standard methods.</li>
	<li>Support sales teams in creating competitive proposals and pricing strategies.</li>
	<li>Participate in client meetings, demos, and technical discussions.</li>
	<li>Coordinate with internal teams to align solutions with company capabilities.</li>
</ul>

IT Presales

AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services.

PT Adi Data Informatika

<ul>
	<li>Develop, designing, coding and testing for IT Systems/Applications according to business user requirements.</li>
	<li>Troubleshooting if any production issues</li>
	<li>Analyze, write, build, and deploy of software</li>
	<li>Meeting with development managers to discuss the scope of software projects.</li>
	<li>Analyzing existing programs for modification purposes.</li>
	<li>Researching and designing new software systems, websites, programs, and applications.</li>
	<li>Writing and implementing, clean, scalable code.</li>
	<li>Troubleshooting and debugging code.</li>
	<li>Verifying and deploying software systems.</li>
	<li>Evaluating user feedback.</li>
	<li>Recommending and executing program improvements.</li>
	<li>Maintaining software code and security systems.</li>
	<li>Creating technical documents and training staff.</li>
</ul>

IT Developer

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

<ol style="list-style-type: upper-alpha;">
	<li>IT Security jaringan</li>
</ol>

<ul>
	<li>Menguasai perangkat security jaringan (Firewall, IPS, WAF, dll)</li>
	<li>Kemampuan menganalisa port yang dibutuhkan</li>
	<li>Implementasi patch di perangkat jaringan</li>
	<li>Kemampuan korelasi event dari perangkat security yang ada</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

<ol style="list-style-type: upper-alpha;">
	<li>IT Security server</li>
</ol>

<ul>
	<li>Menguasai security server (baseline security configuration, antivirus, firewall server)</li>
	<li>Menguasai patch di OS Windows dan Linux</li>
	<li>Menguasai security terkait Office 365</li>
	<li>Menguasai keamanan email (SMTPS, dll)</li>
	<li>Kemampuan korelasi event dari log di OS</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

Jobdesc:

<ol>
	<li>Perform day to day operations for Security Analyst</li>
	<li>Perform monitor, manage, and configure security tools, review incidents to assess their urgency, and escalate incidents if necessary.</li>
	<li>Maintain the highest SLA Standard for Operations and Improvement.</li>
	<li>Fine-tune SIEM rules to reduce false positive and remove false negatives.</li>
	<li>Learn new attack patterns, actively participate in security forums.</li>
</ol>

IT Security

PT. Prima Vista Solusi is one of the leading payment technology in Indonesia, supporting major financial institutions and retailers in Asia Pacific.

With over 500 technical staff strengths in over 50 cities nationwide, we are committed to work in partnership with reputable financial institutions enable the latest technology innovations boost the growth of electronic payment in Indonesia. 

PT. Prima Vista Solusi

<ul>
	<li>Assist the operational team (helpdesk) in overcoming problems that cannot be resolved such as problems from merchants that are not related to hardware issues, and transaction testing (EDC TID Dummy) as validation of problems.</li>
	<li>Assist the operational team in overcoming the constraints of the tools being used, such as the use of W-track, TAMS, (atome upload profiling) and Vericentre (TMS).</li>
	<li>Monitoring and analyzing NOC, related to: Payment system applications (NAC, TLE, Poshub, HLE, MSA, Batching Report, Bank SFTP report), network connection links to Banks and Non-Bank Institutions and performance servers.</li>
	<li>Document incoming incident reports to facilitate the investigation process (eg EDC bugs, etc.).</li>
</ul>

IT Helpdesk

Data and Technology Management Trainee adalah program pelatihan dan pengembangan yang dirancang untuk mempersiapkan pemimpin masa depan perusahaan.

Program ini akan berlangsung selama 9 bulan dengan rangkaian program yang meliputi :

<ul>
	<li>In-Class Training</li>
	<li>Network Overview</li>
	<li>Function Overview</li>
	<li>On Job Training 1</li>
	<li>On Job Training 2</li>
	<li>Placement</li>
</ul>

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