PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

Bertanggungjawab terhadap pencapaian target penjualan produk Property/Mortgage melalui strategi pengembangan jaringan Agency maupun Direct Selling dengan beberapa aktivitas utama seperti:

<ul>
	<li>Melakukan perekrutan Agent untuk pengembangan jaringan sesuai profil yang tepat</li>
	<li>Menjaga hubungan kerja yang baik dengan Agent sehingga dapat meningkatkan loyalitas dan menghasilkan Agent yang produktif</li>
	<li>Melakukan segmentasi Agent berdasarkan potensi penjualan</li>
	<li>Melakukan aktivitas direct selling untuk menunjang peningkatan penjualan produk Property/Mortgage</li>
	<li>Melakukan kunjungan asset calon konsumen untuk memastikan kelayakannya sesuai ketentuan yang berlaku</li>
</ul>

Marketing Leaseback Mortgage Cabang Serpong

CARE Technologies is a leading insurance technology company and one of the pioneers in Indonesia to develop and launch both desktop-based and web-based applications specifically designed for the General Insurance industry.

Established on February 20, 2006, and headquartered in Tebet, South Jakarta, CARE Technologies has been committed to delivering innovative and reliable technology solutions that support the digital transformation of insurance businesses. In 2010, CARE Technologies became one of the first companies in Indonesia to introduce an Enterprise General Insurance Application, a platform that continues to evolve and support the growing needs of the insurance industry.

With a team of more than 180 highly skilled professionals, including IT Consultants, Business Analysts, Project Managers, and Software Developers, CARE Technologies continuously delivers leading solutions and services to our clients.

Today, CARE Technologies serves the majority of General Insurance companies in Indonesia, with approximately 80% of the market utilizing CARE solutions. Our international footprint continues to expand, with successful implementations and clients across Thailand, the Philippines, Vietnam, Taiwan, and Guam.
 

CARE Technologies

IT Customer Support role is responsible for providing technical assistance and support to customers regarding software applications, systems, and IT-related issues. The role ensures that customer inquiries and technical problems are resolved efficiently while maintaining high levels of customer satisfaction.

Key Performance Indicators (KPI)

<ul>
	<li>Ticket resolution time.</li>
	<li>Customer satisfaction score.</li>
	<li>SLA compliance rate.</li>
	<li>Number of issues resolved.</li>
	<li>Quality and accuracy of support documentation.</li>
</ul>

Customer Support

<ol>
	<li>Respond to customer inquiries via phone, email, ticketing system, or chat.</li>
	<li>Provide first-level technical support for software, hardware, and network-related issues.</li>
	<li>Assist customers in troubleshooting and resolving system/application problems.</li>
	<li>Guide users through step-by-step solutions and system usage procedures.</li>
</ol>

System and Application Support

<ol>
	<li>Support users in operating company applications and systems.</li>
	<li>Perform basic system configuration and user account management.</li>
	<li>Assist with application testing and validation after issue resolution.</li>
	<li>Provide user training and guidance when required.</li>
</ol>

Documentation and Reporting

<ol>
	<li>Maintain accurate records of customer interactions and issue resolutions.</li>
	<li>Create and update user guides, FAQs, and support documentation.</li>
	<li>Prepare periodic reports on support activities and issue trends.</li>
</ol>

Service Quality Improvement

<ul>
	<li>Identify recurring issues and recommend preventive solutions.</li>
	<li>Collaborate with development and infrastructure teams to improve system performance.</li>
	<li>Ensure compliance with Service Level Agreements (SLA).</li>
</ul>

Senior IT Customer Support

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

<ol style="list-style-type: upper-alpha;">
	<li>IT Security jaringan</li>
</ol>

<ul>
	<li>Menguasai perangkat security jaringan (Firewall, IPS, WAF, dll)</li>
	<li>Kemampuan menganalisa port yang dibutuhkan</li>
	<li>Implementasi patch di perangkat jaringan</li>
	<li>Kemampuan korelasi event dari perangkat security yang ada</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

<ol style="list-style-type: upper-alpha;">
	<li>IT Security server</li>
</ol>

<ul>
	<li>Menguasai security server (baseline security configuration, antivirus, firewall server)</li>
	<li>Menguasai patch di OS Windows dan Linux</li>
	<li>Menguasai security terkait Office 365</li>
	<li>Menguasai keamanan email (SMTPS, dll)</li>
	<li>Kemampuan korelasi event dari log di OS</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

Jobdesc:

<ol>
	<li>Perform day to day operations for Security Analyst</li>
	<li>Perform monitor, manage, and configure security tools, review incidents to assess their urgency, and escalate incidents if necessary.</li>
	<li>Maintain the highest SLA Standard for Operations and Improvement.</li>
	<li>Fine-tune SIEM rules to reduce false positive and remove false negatives.</li>
	<li>Learn new attack patterns, actively participate in security forums.</li>
</ol>

IT Security

<ul>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change.</li>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change</li>
</ul>

Business Analyst

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services</li>
	<li>Ensure proper code sequencing, modifiers, and compliance with payer and regulatory guidelines</li>
	<li>Review and correct coding-related errors, denials, or rejected claims</li>
	<li>Complete appropriate documentation or system entry regarding claims.</li>
	<li>Abstract additional data elements during the Chart Review process when coding.</li>
	<li>Review patient medical records and clinical documentation</li>
	<li>Identify incomplete or missing documentation and coordinate provider queries</li>
	<li>Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services</li>
	<li>Stay updated with coding rules, payer policies, and healthcare regulations</li>
	<li>Support clean claim submission and billing accuracy</li>
	<li>Coordinate with Billing, AR, and Authorization teams</li>
	<li>Maintain productivity and accuracy standards</li>
	<li>Support audit and compliance activities</li>
	<li>Participate in internal and client quality audits/reviews</li>
	<li>Train, coach, and provide guidance to billers to ensure accurate coding and billing processes.</li>
	<li>Remains current on medical coding and billing guidelines and auditing protocols.</li>
	<li>Follow team and/or client’s proper procedures, policies, and methodologies as instructed.</li>
</ul>

Medical Coder | Work From Home

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Clear is looking for a Recruiter to work with our client, an Australia-based company offering occupational health services, in a remote work setup. 

 Your daily tasks may include:

<ul style="list-style-type: circle;">
	<li>Write, post, and manage job advertisements for nursing, allied health, and clinic administration roles across relevant job advertising platforms, ensuring listings are accurate, tailored to each role type, and actively driving quality applications</li>
	<li>Monitor and action incoming applications daily, acknowledging all candidates promptly and moving qualified applicants through to the next stage in accordance with the client's procedures</li>
	<li>Conduct proactive database searches to identify suitable candidates from existing records and match them against current role requirements for both recurring and newly opened positions</li>
	<li>Float strong and available candidates to the consulting team and hiring managers ahead of demand, particularly for high-turnover clinic roles where pipeline continuity is critical</li>
	<li>Stay current on market trends, competitor activity, candidate pay rates, and supply conditions in the occupational health and allied health talent markets, and communicate relevant updates to the team</li>
	<li>Conduct initial telephone screenings of applicants to assess clinical qualifications, availability, and suitability for specific clinic roles</li>
	<li>Provide the shortlisted candidate resumes and a brief summary from the telephone screening to HR and the hiring manager to determine which candidate to schedule an interview with</li>
	<li>Schedule and facilitate virtual interviews alongside HR and hiring manager, taking notes and ensuring the experience is professional, welcoming, and reflective of the client’s values as an employer</li>
	<li>Prepare a concise candidate summary following each interview, capturing key details like availability and role fit, to be sent to HR and the hiring manager after the interview</li>
	<li style="list-style-type: none;"> </li>
	<li>Conduct 2 thorough reference checks to verify candidates' professional conduct, clinical competence, and work history, and document all findings. Raise any red flags with HR and advise once completed.</li>
	<li>Liaise with HR and hiring manager to confirm what clinic location the successful candidate will undertake their 2 weeks of training at.</li>
	<li>Coordinate the collection and verification of pre-employment requirements valid to the specific role, including AHPRA registrations, ESSA accreditation, working with children checks, first aid, and relevant degree qualifications.</li>
	<li>Advise the successful candidate of the offer of employment via telephone.</li>
	<li>Onboard successful candidate into Employment Hero (client HRIS) by creating their employee profile and distributing their employment contract via the HR system.</li>
	<li>Send offer of employment and welcome email to the candidate.</li>
	<li>Onboard candidate into the client’s IT system in a timely manner.</li>
	<li>Advise payroll of the new employee, their details, and commencement date</li>
	<li>Maintain and update the recruitment spreadsheet of all active roles on a weekly basis, so the team always has a current and accurate view of wht stage of recruitment, each role is at.</li>
	<li>Manage the active pool of casual staff by tracking their availability, location preferences, and any changes in circumstances.</li>
	<li>Handle overflow calls and messages from candidates and internal stakeholders, responding professionally and escalating any complex queries to the appropriate team member.</li>
	<li>Contribute to identifying and implementing improvements to the recruitment, onboarding, and candidate management process that increases speed, accuracy, and quality of placements.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Recruiter | Australian Account

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About NowServing

NowServing connects patients with healthcare providers across the Philippines. We're building new growth channels beyond our current digital marketing to reach more Filipinos who need healthcare.

The Opportunity

You'll build and own entirely new patient acquisition channels that we're not currently working on. Think: partnerships with brands and local businesses, community activations, offline campaigns, and experimental digital channels. This is a high-ownership role for someone who wants to create growth engines from scratch.

What You'll Own

<ul>
	<li>Partnership channel: Build relationships with brands, retailers, community organizations, and local businesses to reach patients where they are</li>
	<li>Campaign execution: Design and launch co-marketing promotions, joint events, and local activations</li>
	<li>New channel testing: Explore and test acquisition channels we haven't tried yet (examples: SMS campaigns, podcast sponsorships, healthcare events, professional associations, radio, print, community programs)</li>
	<li>Performance tracking: Measure what's working, learn fast, and scale winning channel</li>
</ul>

You'll Thrive Here If You

<ul>
	<li>You're a natural relationship builder who can pitch and close partnerships</li>
	<li>You're comfortable creating structure where none exists - you will create the playbook</li>
	<li>You can handle trying things that might not work - learning excites you</li>
	<li>You want to own entire channels, not just execute tasks someone else designed</li>
	<li>You understand Filipino consumer behavior and local market dynamics</li>
	<li>You're equally comfortable planning a community event and analyzing campaign data</li>
</ul>

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