Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Mengembangkan konsep video yang kreatif sesuai target audiens</li>
	<li>Memproduksi berita dalam bentuk video dengan sumber pemberitaan melalui tim reporter</li>
	<li>Merancang dan mengelola proses produksi: storyboard, naskah, shooting, hingga editing</li>
	<li>Mengoperasikan atau bekerja sama dalam penggunaan kamera, lighting, dan audio</li>
	<li>Mengoperasikan atau bekerja sama dalam melakukan video editing lengkap dan live studio</li>
	<li>Menjaga kualitas video sesuai standar perusahaan</li>
	<li>Mengikuti tren terbaru dalam produksi dan teknologi video</li>
</ul>

Video Production | Tribun Network | Bogor

Cahaya Jakarta is a leading labeling and packaging company in Indonesia. Established in 1991, Cahaya Jakarta started out as a printing company specializing in self-adhesive label printer. Devoted in supplying our customers with quality service and customized solutions for the packaging.

We strongly believe we are referred to be proactive in providing services that impact people on both professional and personal level. Our vast experience in how labels are printed and applied to various range of product is at your disposal. We understand the challenges and strive to assist you, market your products by producing high quality, attractive and the right label for your product market. Limits are never set, challenges are means for continuous improvements to us.

PT. Cahaya Jakarta

<ul>
	<li>Supervise and evaluate the performance of the Production Team using KPIs, providing feedback and guidance for performance improvement.</li>
	<li>Ensure the availability of facilities and infrastructure to support smooth printing operations.</li>
	<li>Collaborate with the Production Specialist to assess the skills and competencies of the Production team in the Printing section.</li>
	<li>Work with the Production Specialist to conduct training and fulfill skill development needs for the Production team.</li>
	<li>Analyze and resolve issues that arise during the production process.</li>
	<li>Coordinate with SCM and Prepress in handling repeat orders and production outputs. </li>
	<li>Coordinate with the Section Head of Finishing Production regarding the quality and quantity of printed outputs. </li>
	<li>Coordinate with QMS regarding audits and process improvements.</li>
	<li>Coordinate with the Maintenance team regarding issues with machines and utilities in the Printing section. </li>
	<li>Coordinate with QA for quality checks of production outputs.</li>
	<li>Coach, develop, and oversee the competencies and performance of the Production Team through training, coaching, and regular evaluations.</li>
</ul>

Production Printing Press Section Head

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

<ul>
	<li>Conduct tracking, follow-up, collection, and reconciliation of transactions.</li>
	<li>Proactively contact suppliers as needed to ensure payment of outstanding invoices and enable swift payment</li>
	<li>Review account payable requests on a daily basis by comparing the information needed and submitted by agents</li>
	<li>Fixing the sale/refund billing discrepancy and ensuring all invoiced correct.</li>
	<li>Ensure all supplier invoices are received on time to meet our payment schedules</li>
	<li>Carefully follow instructions and pre-established guidelines to perform assigned tasks</li>
	<li>Ensure that all work is processed according to the team’s minimum standard.</li>
	<li>Report any issues or system limitations to the direct supervisor</li>
	<li>Match all invoices to the corresponding order and purchase order</li>
	<li>Ensure correct and complete setup of new suppliers in our Purchasing system (Lookout) and Accounting system (Xero)</li>
	<li>Submit costings or segments in our client's system (Tramada)</li>
</ul>

Finance Support

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

<ul>
	<li>Melakukan klasifikasi insiden, memprioritaskan, berkorelasi dengan insiden lain yang dilaporkan dan mencocokkan dengan kesalahan yang diketahui.</li>
	<li>Menerima laporan insiden dari Pengguna melalui telepon atau email &amp; mencatat semua detail insiden yang diperlukan pada sistem manajemen insiden.</li>
	<li>Dukungan tingkat pertama untuk mencoba menyelesaikan insiden tersebut, menggunakan remote control jika perlu untuk resolusi insiden.</li>
	<li>Jika insiden tersebut memerlukan eskalasi ke Support level 2, staf Bagian Layanan akan membuat perintah kerja dan menugaskannya ke teknisi tingkat 2 yang sesuai.</li>
	<li>Lacak insiden sampai penutupan dan tetap memperbaharui status insiden tersebut kepada Pengguna.</li>
	<li>Meneruskan permintaan layanan ke teknisi IT yang tepat, sesuai dengan prosedur permintaan layanan</li>
	<li>Melacak permintaan layanan hingga penutupan dan tetap memperbaharui status insiden tersebut kepada Pengguna.</li>
</ul>

IT Support

The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. 

From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. 

Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

DOKU, PT NUSA SATU INTI ARTHA

About The Role: 

To provide helpful information, answer questions, respond to complaints, and maintain records of customer inputs to ensure customer satisfaction and deliver professional customer support.

 

What Will You Do: 

<ul style="list-style-type: disc;">
	<li>Communicating with Customer through various official Channels such as calls/ emails or other customer care service inquiries by implementing decided procedure &amp; Service Standard to Maintain a positive, empathetic, and professional attitude toward customers at all times</li>
	<li>Giving Follow to customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support</li>
	<li>Give Respond, Proceed &amp; Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately &amp; based on service quality standard</li>
	<li>Escalate unresolved queries to the next level of support, then follow up until the case close to Solve the queries accurately &amp; based on service quality standard</li>
	<li>Keeping records and update data of customer interactions, process customer accounts, and file documents to ensure the data can are complete, accountable and reliable for any related decision or analysis</li>
	<li>Active in updating, keep Up &amp; knowing Doku product inside and out to be able to respond customer queries accurately based on Services Quality Standard.</li>
	<li>Active in giving input for improvement based on working process problem identification for the purpose of realizing continuous improvement in Expert Care team</li>
</ul>

Support Officer

BRIK is a place where Builders can build. A fast-growing B2B industrial material tech start-up is looking for future business leaders to support turbocharging our GROWTH in Indonesia. Inviting hungry and passionate high-caliber professionals to work closely with BRIK to transform the B2B Industrial Material segment.

BRIK focuses on proprietary next-generation Industrial Materials (product) development, such as green concrete and heat reduction paints, and also build 1P/ 3P distribution channel - cutting middlemen and focusing on selling B2B direct-to-user. The company is almost profitable, and is currently on expansion mode.

If you are passionate about big old industrial sector, but you do not like working for corporates and is passionate on the action of building a 21st century startup to transform the space, this is it. Work directly with founding member team, on a fast paced environment.

BRIK is backed by Accel, B Capital, AC Ventures, Northstar, Endeavour/ Alter Global, Infra.Market, Sinarmas Land, L&W (Woh Hup), Bizongo, TUL, amongst others.

BRIK is a house of products operates under different brands such as BRIK Mix, PaintPro, BRIK Werks, and Hella.

PT. Bangun Rancang Indonesia Kita (BRIK)

<ul>
	<li>Menerima dan memproses permintaan barang dari toko</li>
	<li>Membuat dan menginput Purchase Order (PO) berdasarkan kebutuhan toko</li>
	<li>Melakukan koordinasi dengan vendor terkait pemesanan dan pengiriman barang</li>
	<li>Memastikan barang diterima sesuai dengan PO dan melakukan input ke sistem stock</li>
	<li>Melakukan pengecekan dan verifikasi invoice dari vendor</li>
	<li>Melakukan pengecekan transaksi penjualan harian toko</li>
	<li>Memverifikasi apakah pembayaran (tunai/non-tunai) telah masuk ke rekening perusahaan</li>
	<li>Melakukan rekonsiliasi antara laporan penjualan, penerimaan uang, dan mutasi rekening</li>
	<li>Menyusun laporan administrasi dan operasional secara berkala</li>
</ul>

Operations Support

Secure Parking adalah perusahaan jasa perparkiran yang telah hadir di Indonesia sejak Oktober 1992, dimana diawali dengan mendapatkan kepercayaan untuk mengelola sebidang lahan berupa tanah kosong di sebuah area di Jakarta Pusat.

Berbicara mengenai bisnis perparkiran saat itu, sangatlah identik dengan kehidupan yang keras, premanisme, pelayanan yang minim dan tanpa akuntabilitas yang jelas. Untuk itu Secure Parking hadir di Indonesia dengan tekad ingin menciptakan bisnis perparkiran menjadi sektor usaha yang dikelola dengan profesional yang memiliki kualitas sumber daya manusia yang profesional, mempergunakan teknologi yang selalu disesuaikan dengan perkembangan jaman, pertanggungjawaban keuangan yang transparan dan mengedepankan pelayanan yang prima terhadap pengguna jasa
Secure Parking.

Sampai saat ini, Secure Parking telah mendapatkan kepercayaan untuk mengelola lebih dari 1300 lokasi yang tersebar di seluruh kota di Indonesia dengan total lebih dari 1.000.000.000 marka parkir dan mempekerjakan lebih dari 11.000 tenaga kerja yang terlatih dan terampil.

Untuk mewujudkan komitmen kerja nyata kami kepada masyarakat luas di tanah air, Secure Parking selalu melakukan survey secara regular untuk memastikan kepuasan dari seluruh pengguna jasa Secure Parking. Sehingga apabila ada hal-hal yang perlu ditingkatkan maka Secure Parking akan senantiasa memperbaikinya demi terwujudnya kepuasan pengguna jasa Secure Parking.

Secure Parking

1. Menguasai &amp; memahami IT infrastruktur dalam industri parkir karena akan survey ke lokasi-lokasi utk kebutuhan jaringan kabel data dan komputerisasi 
2. Menguasai &amp; dapat memasang beberapa alat parking seperti: boomgate, tiket dispenser, kamera, dan berbagai alat pendukung lain dengan membuat, mengajukan topologi dan kebutuhan komputerisasi 
3. Mengawasi pekerjaan jaringan kabel dan instalasi jaringan peralatan komputerisasi dan toubleshooting 
4. Support masalah jaringan kabel data langsung ke lokasi dalam kota atau luar kota

Site Support

<ul>
	<li>Survey ke lokasi-lokasi utk kebutuhan jaringan kabel data dan komputerisasi</li>
	<li>Membuat, mengajukan topologi network dan kebutuhan komputerisasi</li>
	<li>Mengawasi pekerjaan jaringan kabel dan instalasi jaringan peralatan komputerisasi</li>
	<li>Troubleshooting jaringan komputerisasi</li>
	<li>Support masalah jaringan kabel data langsung ke lokasi dalam kota atau luar kota</li>
	<li>Menyiapkan / melengkapi dokumentasi yang di perlukan</li>
</ul>

IT Network Support dan Site Support

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.
Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector.

We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking).

Perks and Benefits:
Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values
into everyday practices, which makes feel like home. PT Midas is growing. 

If you are passionate, fun and live for breakthrough ideas, consider joining our team.
• Competitive salary in market
• Supportive teammates
• Health insurance benefits
• Social Security
• Self-development activities that support careers
• Flexible working hours
• Broaden your knowledge in new technology

PT Midas Daya Teknologi

<ul>
	<li>Monitor daily application performance and ensure systems are running smoothly.</li>
	<li>Handle incidents and service requests by identifying issues, troubleshooting, and providing effective solutions.</li>
	<li>Perform data checking, correction, and validation using SQL across various databases.</li>
	<li>Analyze application behavior and assist in reading/logging issues (Oracle/Java logs).</li>
	<li>Coordinate with development, infrastructure, and other related teams to resolve technical issues efficiently.</li>
	<li>Support users by clarifying issues, gathering requirements, and ensuring proper handover/resolution.</li>
	<li>Document incidents, resolutions, and procedures to support continuous improvement.</li>
	<li>Assist in enhancing system stability by identifying recurring issues and proposing improvements.</li>
	<li>Participate in daily operational routines to ensure application uptime and readiness.</li>
</ul>

IT Application Support

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>
	Melakukan pekerjaan administratif sesuai dengan kebutuhan tim operation.
	</li>
	<li>
	Melakukan update data dan dokumen.
	</li>
	<li>
	Berkoordinasi dengan tim operation untuk mencapai tujuan yang ditentukan.
	</li>
	<li>
	Memberikan support terkait data yang dibutuhkan.
	</li>
	<li>
	Bertanggungjawab atas pekerjaan yang diberikan.
	</li>
</ul>

Operation Support Internship

MileApp, an Indonesia-based SaaS company, specializes in field workforce management solutions for leading enterprises, including Unilever, P&G, and Philip Morris. Trusted by over 50,000 users, MileApp powers the execution of more than 1 million field jobs every month. Since its inception in 2017, MileApp has achieved an impressive 100x revenue growth—entirely through organic expansion.

MileApp

• Serving as the first point of contact for customers seeking IT technical or functional assistance and determining the best solution based on the issue and details provided by customers

• Monitor service management tools/ticketing system and administration, and proactively manage the day-to-day issues

• Track the progress of resolution and provide regular updates for follow-up actions and incident status

• Determine the actions required to resolve operational/product problems, escalating as required to minimize the impact on individual users and the organization

• Work with internal teams to ensure issues are actioned and communicated in a timely manner, including service outages/escalated issues and opportunities

IT Customer Support

<ul>
	<li>Melakukan pekerjaan administratif sesuai dengan kebutuhan perusahaan</li>
	<li>Berkoordinasi dengan team untuk mencapai tujuan yang ditentukan</li>
	<li>Memberikan support terkait data yang dibutuhkan</li>
	<li>Membuat report harian/bulanan dari tugas yang diberikan</li>
	<li>Bertanggung jawab atas pekerjaan yang diberikan</li>
</ul>

Administration Support Internship

Klik Digital Sinergi  is principal application product. KDIGITAL has products for the SMB and retail markets running on top of the cloud system. KDIGITAL provides Digital Transformation Solutions and Services for our Client and Partners. KDIGITAL solution and services ranged from ideation and design to managed services

Klik Digital Sinergi

- Manage all request ticket 
- Sharing knowledge to handover daily operation tasks 
- Quarterly preventive maintenance 
- Evaluation of application maintenance 
- Technical consultation for perfective maintenance 
- Performance assessment and analysis 
- Perform improvements based on preventive maintenance 
- Deployment standard and normal change 
- Make sure during and after release implementation no incident or issue occurs 
- Resolution for incident or RCA 
- Perform L2 maintenance support related to application 
- Maintain availability and capacity under threshold to ensure all services running properly 
- Perform configuration or change management relate to applications through ticketing system and executing within SLA and ensure process quality 
- Check completeness of all prerequisite requirement of standard change request 
- Communicate with user through email, whatsapp, telegram or phone for more information or requirement needed 
- Create and update SOP with development team for new standard change 
- Inform or socialize or train all support team regarding new SOP or knowledge 
- Implement changes thoroughly as required as SOP given and ensure IT service stability 
- Manage known incident or user complain relate to application and resolve it within SLA as SOP defined through ticketing system 
- Perform preventive regular maintenance to prevent service crash or incident relate to application 
- Provide data audit relate to application based on audit requirement 
- Have and updated detailed reporting document in regular basis (daily/weekly/monthly) and ad-hoc purpose

Support Engineer L2

<ul>
	<li>Utilizing the application to fulfill the assigned task as per customer requirements</li>
	<li>Monitor application health and performance using available monitoring tools</li>
	<li>Receive and record incidents and service requests from users through ticketing systems or other communication channels</li>
	<li>Identify and escalate complex incidents to L2 or L3 support teams according to escalation procedure</li>
	<li>Record all incidents, service requests, and actions taken in the ticketing system</li>
	<li>Provide clear and timely communication to users regarding incident and service request status</li>
	<li>Perform routine maintenance according to scheduled tasks; perform health checks on servers and applications.</li>
	<li>Available 24/7 (Shifting schedule) and on call duties as well as to work off hours and also on-customer site and able to work with a team</li>
</ul>

Application Support L1

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.

AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.

Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP

AstraPay

<ul>
	<li>Collect, analyze, and interpret data from various sources to identify trends, patterns, and provide actionable insights</li>
	<li>Conduct in-depth analysis of market segmentation, marketing campaigns, and channels to provide strategic recommendations</li>
	<li>Monitor industry trends, competitor analysis, and social media/technology developments, with a focus on digital marketing trends</li>
	<li>Identify opportunities for improvement by evaluating current marketing strategies</li>
	<li>Consolidate marketing department reports and assist in planning, monitoring, and evaluating target achievement and performance</li>
	<li>Explore and propose plans for large and small-scale exhibition activities aligned with company strategy</li>
	<li>Execute and evaluate approved exhibition activities, coordinating with relevant functions and partners</li>
	<li>Design and evaluate sales force competencies</li>
	<li>Oversee marketing intelligence and manage the marketing budget</li>
</ul>

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