AVIATOUR merupakah Perusahan Tour dan Travel terkemuka di Indonesia, didirikan sejak tahun 1999 dan merupakan top 10 travel agency di Indonesia.

RANGE OF SERVICES: Worldwide Outbound Tour Programs | Inbound & Domestic Tour Programs | Incentive Customized Tour Programs | Meeting, Convention & Exhibition | International & Domestic Ticketing | International & Domestic Airlines Reservations | International & Domestic Hotel & Package Reservations | International & Domestic Individual Free & Easy Packages | Travel Document Facilities | Airport Handling Services | Worldwide Cruise Package Programs.

COMPANY STRENGTH: Highly reputed International Standard Travel Agent in Indonesia | Pleasant, helpful, well-educated and professionalized staff | Sixteen years of experience in travel management | Strength relationship with the airlines, hotel and suppliers.

Avia Tour

PT. Sumber Sukses Bahagia merupakan perusahaan startup inovatif yang berbasis di Jakarta, didedikasikan untuk menyederhanakan proses pengadaan produk industri, terutama industrial fan dan ventilation dan juga produk maintenance repair dan operations industri. Diluncurkan pada tahun 2024, misi kami adalah merevolusi cara bisnis mencari dan membeli perlengkapan industri dengan menyediakan pengalaman serta platform yang komprehensif dalam pencarian produk industrial.

Sumber Sukses

<ul>
	<li>Provide general administrative support to Sales team such as manage file, handle correspondence, and arrange the schedule of meeting.</li>
	<li>Collect, organize and maintain data include sales data, customer information, competitor product and sales or marketing program also its campaign.</li>
	<li>Assist and provide marketing materials such as presentation, social media post, and web site content.</li>
	<li>Handle internal and external communication related to the product.</li>
	<li>Prepare reports such as sales report, marketing program progress, and data analysis.</li>
</ul>

Marketing Support

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

Job Description:

<ul>
	<li>Install and configure hardware and software</li>
	<li>Perform diagnostics for resolution of operating systems, software, and applications</li>
	<li>Troubleshoot and maintenance of hardware</li>
	<li>Conduct network and CCTV installation</li>
	<li>Produce good reports or excellent documents</li>
</ul>

Does this sound like you?

Click "Apply" to submit your application!

IT Support

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

Role of Purposes: 
Agent Support Specialist is a position within ATI Business Group to support one of our biggest clients based in Australia. This Position will report directly to the Team Leader or Senior Team Leader to that account. In general, this role will be responsible for Assisting Agents globally to manage Land or Air Booking.

Responsibilities:

<ul>
	<li>To resolve agent issues related to Land or Air booking as first resolution through chat, phone or email.</li>
	<li>Assisting suppliers via phone lines or email.</li>
	<li>To manage the inquiry in a timely manner.</li>
	<li>Support to escalate the higher inquiries to the respective key person</li>
</ul>

Be Part of ATI Journey: 
Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented &amp; scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 1300 employees providing services to our clients across the globe.

Agent Support Specialist

PT Murni Development Indonesia (MDev) is part of PT Murni Solusindo Nusantara, an ISO 9001:2015 certified company with over 32 years of experience as a solution provider, digital business transformation expert, and trusted technology partner for Central Bank of Indonesia.

Focusing on excellence and long-term partnerships, MDev ensures its clients receive the best talent and service. Whether you need experts for short-term or long-term projects, MDev provides the necessary resources and support to achieve your business goals.

PT Murni Development Indonesia

Kami sedang mencari kandidat Business Application Support yang terbiasa menangani aplikasi bisnis, memiliki kemampuan dalam membuat report menggunakan SQL Query dan Crystal Report, serta mampu bekerja sama dengan tim lintas fungsi.

Deskripsi Pekerjaan:

<ol>
	<li>Menangani support harian untuk berbagai aplikasi internal (termasuk instalasi, konfigurasi, otorisasi user, troubleshooting ringan).</li>
	<li>Menyusun dan mengelola report bisnis menggunakan Crystal Report.</li>
	<li>Membuat dan menjalankan SQL Query untuk kebutuhan analisis data &amp; permintaan user.</li>
	<li>Berkoordinasi dengan tim pengembangan dan end user untuk menyelesaikan masalah terkait sistem/aplikasi.</li>
	<li>Melakukan dokumentasi proses dan hasil troubleshooting/report.</li>
	<li>Membantu proses maintenance atau implementasi aplikasi baru bila diperlukan.</li>
</ol>

Business Application Support

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.
Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector.

We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking).

Perks and Benefits:
Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values
into everyday practices, which makes feel like home. PT Midas is growing. 

If you are passionate, fun and live for breakthrough ideas, consider joining our team.
• Competitive salary in market
• Supportive teammates
• Health insurance benefits
• Social Security
• Self-development activities that support careers
• Flexible working hours
• Broaden your knowledge in new technology

PT Midas Daya Teknologi

We are looking for a highly motivated and detail-oriented IT Application Support to join our team. In this role, you will:

<ul>
	<li>Ensure the core banking system and server infrastructure are running optimally.</li>
	<li>Analyze and troubleshoot application issues in real time, and provide effective recommendations and solutions to users.</li>
	<li>Coordinate and collaborate with internal teams and third-party vendors to resolve system-related issues efficiently.</li>
	<li>Understand and apply user logic into system workflows and configuration.</li>
	<li>Communicate, analyze, document, build, implement, and maintain custom reports based on business or user requirements.</li>
</ul>

IT Application Support

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Melakukan pekerjaan administratif sesuai dengan kebutuhan perusahaan.</li>
	<li>Berkoordinasi dengan team untuk mencapai tujuan yang ditentukan.</li>
	<li>Memberikan support terkait data yang dibutuhkan.</li>
	<li>Bertanggung jawab atas pekerjaan yang diberikan.</li>
	<li>Memberikan ide- ide baru untuk pekerjaan yang dikerjakan</li>
</ul>

Admin Support Internship

Klik Digital Sinergi  is principal application product. KDIGITAL has products for the SMB and retail markets running on top of the cloud system. KDIGITAL provides Digital Transformation Solutions and Services for our Client and Partners. KDIGITAL solution and services ranged from ideation and design to managed services

Klik Digital Sinergi

- Manage all request ticket 
- Sharing knowledge to handover daily operation tasks 
- Quarterly preventive maintenance 
- Evaluation of application maintenance 
- Technical consultation for perfective maintenance 
- Performance assessment and analysis 
- Perform improvements based on preventive maintenance 
- Deployment standard and normal change 
- Make sure during and after release implementation no incident or issue occurs 
- Resolution for incident or RCA 
- Perform L2 maintenance support related to application 
- Maintain availability and capacity under threshold to ensure all services running properly 
- Perform configuration or change management relate to applications through ticketing system and executing within SLA and ensure process quality 
- Check completeness of all prerequisite requirement of standard change request 
- Communicate with user through email, whatsapp, telegram or phone for more information or requirement needed 
- Create and update SOP with development team for new standard change 
- Inform or socialize or train all support team regarding new SOP or knowledge 
- Implement changes thoroughly as required as SOP given and ensure IT service stability 
- Manage known incident or user complain relate to application and resolve it within SLA as SOP defined through ticketing system 
- Perform preventive regular maintenance to prevent service crash or incident relate to application 
- Provide data audit relate to application based on audit requirement 
- Have and updated detailed reporting document in regular basis (daily/weekly/monthly) and ad-hoc purpose

Support Engineer L2

CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets. 

CODE.ID has been established since 1999 and became a publicly listed company in Jakarta Stock Exchange in 2001 - as PT Integrasi Teknologi Tbk. It was back to be a private company in 2007.


Our Success Stories:

We successfully developed, deployed, and supported Information Technology Infrastructure for Komisi Pemilihan Umum (KPU) or the National Election Commission in 2004. We developed the election application and also distributed, installed, and  supported (7x24 hour) two data centers and 8000 VPN connected personal computers in 5,000 locations in the cities, rural areas, and remote areas all over Indonesia.

Code.id

<ul>
	<li>Troubleshoot production issues, perform root cause analysis, and coordinate with developers for fixes.</li>
	<li>Handle incident management, including ticket triaging, escalation, and resolution.</li>
	<li>Perform code reviews for production hotfixes and support patches.</li>
	<li>Manage application deployments, configuration updates, and rollback procedures.</li>
</ul>

Operational Support .Net

PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.

Reycom Document Solusi (RDS Group)

<ul>
	<li>Act as the first point of contact for customer inquiries and application-related issues</li>
	<li>Identify, document, and escalate technical issues to the Technical Team</li>
	<li>Verify and replicate problems before escalating</li>
	<li>Monitor and report the status of issues until they are resolved</li>
	<li>Coordinate with internal teams and ensure timely solutions for users</li>
	<li>Build and maintain strong, positive relationships with customers</li>
</ul>

IT Customer Support

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Assist in preparing sales documents such as quotations, invoices, and purchase orders.</li>
	<li>Ensure proper documentation and filing of customer and sales records.</li>
	<li>Update and maintain customer databases</li>
	<li>Compile and prepare regular sales reports (weekly/monthly).</li>
	<li>Provide general administrative and operational support to the sales team as needed.</li>
</ul>

Sales Support Intern

Didirikan pada tahun 2002, PT Surya Madistrindo (SM) adalah perusahaan yang dimiliki oleh PT Gudang Garam Tbk untuk menjalankan distribusi produk-produk sigaret Gudang Garam bersama dengan 3 perusahaan distribusi lainnya. Di tahun 2009, SM ditunjuk sebagai distributor tunggal yang memegang kendali strategi distribusi dan field marketing untuk seluruh wilayah Indonesia. SM telah tumbuh dan bertransformasi menjadi perusahaan distribusi rokok yang profesional dan modern. Berawal dari beberapa ribu karyawan, kini SM telah didukung oleh sumber daya manusia mencapai lebih dari 14 ribu orang yang tersebar pada 12 kantor perwakilan regional dan lebih dari 180 kantor perwakilan area di Indonesia.

Filosofi : CATUR DHARMA
1. Kehidupan yang bermakna dan berfaedah bagi masyarakat luas merupakan suatu kebahagiaan
2. Kerja keras, ulet, jujur, sehat, dan beriman adalah prasyarat kesuksesan
3. Kesuksesan tidak dapat terlepas dari peranan dan kerja sama dengan orang lain
4. Karyawan adalah mitra yang utama 

Visi: Mengembangkan sumber daya manusia yang baik agar bermanfaat bagi masyarakat 

Misi : Kami adalah organisasi pembelajaran, kami organisasi modern dan professional yang menjunjung tinggi norma-norma sosial

PT Surya Madistrindo

<ul>
	<li>Provide advanced technical support to end-users for hardware, software, and network issues.</li>
	<li>Install, configure, and maintain computer systems, servers, and network devices.</li>
	<li>Diagnose and resolve complex technical problems in a timely and efficient manner.</li>
	<li>Manage and monitor IT endpoint &amp; infrastructure, ensuring optimal performance and security.</li>
	<li>Develop and maintain documentation for IT procedures and best practices.</li>
	<li>Train and mentor junior IT support staff.</li>
	<li>Stay up-to-date on the latest IT trends and technologies.</li>
</ul>

Senior IT Support Specialist

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

<ul>
	<li>Mengelola proses rekrutmen, pemenuhan kebutuhan karyawan, dan monitoring Key Position di area.</li>
	<li>Menyusun dan menjalankan program pengembangan kompetensi serta mendorong budaya inovasi di area.</li>
	<li>Melakukan monitoring kinerja karyawan, menyusun laporan evaluasi, dan memastikan tindak lanjut perbaikan.</li>
	<li>Menangani hubungan industrial termasuk pelaksanaan Unit Kegiatan Karyawan (UKK) dan proses terminasi karyawan di area.</li>
	<li>Mengelola aktivitas budaya kerja dan menjaga keterlibatan karyawan melalui kalender kegiatan budaya.</li>
	<li>Memastikan kepatuhan area terhadap proses compliance dan melakukan pelaporan serta monitoring pelaksanaannya.</li>
	<li>Menjalankan fungsi audit bersama cabang dan memantau implementasi tindakan korektif dari temuan audit.</li>
	<li>Bertindak sebagai perwakilan Human Capital di area serta mengelola kalender kegiatan karyawan dan corporate event di area.</li>
</ul>

Area People Support Development Program

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

As an Sect. Head IT System Administrator &amp; Support, your main responsibilities are:

<ul>
	<li>Managing a team</li>
	<li>Ensuring Monitoring, Maintenance, Analysis, Recomendations &amp; System Implementations process (including systems performance, capacity planning, systems enhancement, problem management, security system).</li>
	<li>Ensuring System implementations, maintenance &amp; improvement for users' / clients' Hardware &amp; Software, LAN/WAN, &amp; PABX network), including administration processes &amp; security to support the smoothness of IT operational system.</li>
</ul>

Section Head IT System Administrator & Support

Job Descriptions : 

<ul>
	<li>Supervise and support a team of agents responsible for:</li>
	<li>Handling multiple live chats from retail agents regarding their travel reservations.</li>
	<li>Managing email, chat, and voice communications with suppliers.</li>
	<li>Processing and confirming clients' travel booking itineraries with high accuracy.</li>
	<li>Ensure team members follow detailed instructions and adhere to established operational guidelines.</li>
	<li>Monitor and maintain service quality to meet or exceed team KPIs and SLAs.</li>
	<li>Provide coaching, mentoring, and performance feedback to team members.</li>
	<li>Identify workflow issues or system limitations and escalate them promptly to relevant stakeholders.</li>
	<li>Collaborate with other departments to ensure smooth handling of operational processes and client satisfaction.</li>
	<li>Generate periodic reports on team performance, productivity, and incident management.</li>
</ul>

[Fluent in English] Customer Support Team Leader

<ul>
	<li>Collaborate with Application Support Engineer to conduct root-cause analysis as and when needed and propose a corrective action plan.</li>
	<li>Analyze, identify, and learn, do bug fixing, develop/code new features, and/or enhance existing features of applications/microservices.</li>
	<li>Work independently to be able to communicate effectively with users, and development and support teams during downtimes and when there are questions or issues to be addressed.</li>
</ul>

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