Accord Innovations Group is a leading Global Delivery and Managed Services Center, helping enterprises worldwide accelerate transformation through end-to-end IT, digital, and talent solutions.

With delivery hubs across Malaysia, Singapore, Indonesia, Thailand, India, and the Philippines, Accord enables clients to establish or expand onshore, offshore, and nearshore delivery models, ensuring agility, scalability, and cost efficiency.

We specialize in implementation, software development, and system maintenance supporting enterprise operations across ServiceNow, IT Service Management (ITSM), Cloud Operations, and Automation. Our expertise also spans Low-Code/No-Code platforms, Mobile App Development, RPA, AI/ML, IoT, Data Analytics, and Data Center Maintenance, helping clients modernize and innovate with speed.

Our Core Offerings include:
• Managed Services & Global Delivery Operations
• Custom Software Development & Digital Transformation
• ServiceNow Implementation & ITSM Modernization
• IT Consulting, Staffing & Workforce Augmentation
• BPO, RPO & Talent Solutions delivered through T&M and Fixed Engagement Models

Specialized Solutions:
• Infrastructure & Cloud Operations Management
• Robotic Process Automation (RPA)
• AI/ML & IoT-Driven Business Transformation
• Data Analytics, BI & Predictive Insights

Serving industries such as BFSI, Telecom, Manufacturing, Healthcare, Logistics, Retail, and IT, Accord combines global reach with local excellence—ensuring performance, compliance, and operational continuity across every engagement.

At Accord, we go beyond outsourcing—we become your strategic partner for Managed Services, Digital Transformation, and Enterprise IT Enablement.

Accord Innovations Indonesia

Job Description:

<ul>
	<li>Review and moderate user-generated content (text, images, videos, comments).</li>
	<li>Ensure all content follows community guidelines; remove any violations.</li>
	<li>Maintain content safety for short-video products.</li>
	<li>Understand policies and procedures, and take swift action on inappropriate content.</li>
	<li>Handle content violation reports and coordinate with supervisors.</li>
	<li>Audit content for social media uploads.</li>
	<li>Review videos/complaints/legal notices related to copyright decisions.</li>
	<li>May be exposed to sensitive or harmful content.</li>
</ul>

Shifting Arrangement:

<ul>
	<li>24/7 rotating shift system</li>
	<li>5 working days per week + 2 days off (days off may not fall on weekends)</li>
	<li>Monthly shift rotation</li>
	<li>3 shift types: morning, afternoon, overnight</li>
	<li>Public holiday work (tanggal merah) is paid double</li>
	<li>No extra pay if they work in night shift (they will get free meal)</li>
</ul>

 

Shift Timings:

<ul>
	<li>Morning: 7 AM - 4 PM WITA</li>
	<li>Afternoon: 2 PM - 11 PM WITA</li>
	<li>Overnight: 10 PM - 7 AM WITA</li>
</ul>

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