GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.

As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia

GTech Group

<ul>
	<li>Front End Engineer bertanggung jawab untuk mengembangkan dan mengimplementasikan antarmuka pengguna (UI) aplikasi berbasis web atau mobile yang interaktif, responsif, dan optimal. Peran ini memastikan pengalaman pengguna (UX) yang konsisten sesuai dengan kebutuhan bisnis dan desain yang telah ditentukan.</li>
	<li>Tanggung Jawab Utama</li>
	<li>Mengembangkan tampilan antarmuka aplikasi sesuai desain UI/UX.</li>
	<li>Menerjemahkan desain (Figma/Adobe XD/Balsamiq) dan requirement menjadi kode front end yang berkualitas.</li>
	<li>Memastikan aplikasi responsif dan kompatibel di berbagai perangkat dan browser.</li>
	<li>Berkolaborasi dengan UI/UX Designer, Back End Engineer, Business Analyst, dan QA.</li>
	<li>Menulis kode yang bersih, terstruktur, dan mudah dipelihara.</li>
	<li>Mengimplementasikan integrasi API dengan back end.</li>
	<li>Melakukan support selama proses testing dan UAT jika diperlukan.</li>
	<li>Mengikuti standar pengembangan dan best practice yang berlaku di project.</li>
</ul>

Front end Developer

Our Journey

With a renewed vision for growth and innovation, we rebranded as PT Bank SMBC Indonesia Tbk (SMBC Indonesia) in 2024, formerly known as PT Bank BTPN Tbk. This rebranding reflects our response to the dynamic changes, allowing us to consolidate our strengths and deliver even more seamless, integrated solutions for millions of customers from diverse segments across Indonesia.
 
This transformation signals our commitment to advancing and streamlining our business strategies, enabling us to better serve our customers and help them lead more meaningful and fulfilling lives. At the heart of this rebrand is our dedication to supporting Indonesia's long-term development goals, in alignment with the vision of Indonesia Emas 2045.
 
In addition to these goals, we are excited to invite talented individuals and younger generations to join us, expand their careers and make a lasting impact. Together, we can drive positive change and build a brighter future for Indonesia.

Life at SMBC Indonesia

At SMBC Indonesia, our team is a close-knit family of innovative individuals dedicated to growing and making a positive impact on our communities. We offer top-notch banking services while ensuring that our team members feel appreciated and engaged thanks to cutting-edge digital technology and global expertise. We foster a flexible, open environment where employees can continuously learn, develop professionally, and aspire to become their best selves.

We cultivate a collaborative culture with open communication between leaders and team members, encouraging the sharing of ideas, feedback, and problem-solving. Strong bonds between colleagues are vital, enabling agile teamwork that drives success in today’s fast-paced banking industry.
Our office is designed for both productivity and relaxation, with activities like billiards, gaming, and karaoke available after work. SMBC Indonesia also supports various internal clubs, offering options like yoga, badminton, gaming, and parenting to keep our team active and engaged. We believe these opportunities are essential for maintaining a vibrant, innovative workforce.

Giving Back

Through our Daya program, SMBC Indonesia champions sustainable, measurable empowerment initiatives for our customers. The Daya program offers education, training, and resource-sharing to enhance entrepreneurial skills, unlock growth opportunities, and improve quality of life. Health & Wellness and Community Empowerment programs are integral parts of our business model, fostering an environment where our customers thrive alongside our business.

Adaptive to change
 
With decades of experience, SMBC Indonesia has embraced adaptability as a core value. Our approach to work reflects this, with flexible dress codes, remote work options, and digital collaboration tools to keep our team connected and productive. By embracing these changes, we are better positioned to serve our customers effectively and stay resilient in a dynamic industry. Despite the evolving challenges in banking, SMBC Indonesia remains committed to meaningful progress and impactful service that touches millions.

PT Bank SMBC Indonesia Tbk

Menjalankan proses penagihan dan penanganan nasabah dengan menggunakan channel penagihan sesuai ketentuan perusahaan.

Kegitan utama yang dilakukan diantaranya adalah :

<ul>
	<li class="text-justify">Bertanggung jawab untuk melakukan kunjungan ke nasabah untuk berkomunikasi dan bernegosiasi agar nasabah melakukan pembayaran,</li>
	<li class="text-justify">Juga bertanggung jawab untuk melakukan kewajiban administrative, yaitu membuat laporan proses penagihan dan melaporkan kepada supervisor.</li>
</ul>

Multi Collector Agent

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Build functioning and smooth front-end web that interacts.</li>
	<li>Develop Marketing Product (Advertising / Publisher).</li>
	<li>Design user flows, wireframes, and high-fidelity UI for web and mobile platforms.</li>
	<li>Collaborate with cross-functional teams to understand project goals and user needs.</li>
	<li>Stay up-to-date with latest design, UI &amp; UX trend.</li>
	<li>This position will be assigned to Creative Marketing Department</li>
</ul>

Front End Developer KG Media

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

Role of Purposes:

Do you have strong leadership skills and excellent English communication abilities? We're looking for an Agent Support Senior Supervisor Manager to lead a high-performing team supporting our clients' retail operations.

In this role, you will oversee a team of several team functions who work closely with clients' retail agents and communicate with suppliers through phone calls and emails. You will drive team performance, ensure compliance with client guidelines and operational standards, provide coaching and mentoring to your team, and foster a culture of continuous improvement. As this is a client-facing role in a global environment, exceptional spoken and written English skills are essential to communicate effectively and build strong stakeholder relationships.

Key Responsibilities?

<ul>
	<li>Lead, coach, and develop a high-performing operations team by fostering a culture of accountability, collaboration, and continuous improvement.</li>
	<li>Oversee the day-to-day operations of the team, ensuring efficient service delivery and the achievement of business, operational, and client KPIs.</li>
	<li>Manage daily communications with clients' regarding operational matters such as:reservation inquiries, booking modifications, escalations, and travel-related concerns, ensuring timely, accurate, and professional resolution.</li>
	<li>Review, process, and monitor travel booking itineraries to ensure accuracy, completeness, and compliance with client requirements, company policies, and supplier guidelines.</li>
	<li>Build and maintain strong relationships with clients and key stakeholders through regular communication, proactive issue resolution, and effective stakeholder management.</li>
	<li>Provide coaching and operational guidance to team members on complex reservations, customer service excellence, operational procedures, and best practices.</li>
	<li>Monitor individual and team performance against established KPIs, SLAs, and quality standards, providing regular feedback, coaching, and performance improvement plans where required.</li>
	<li>Ensure all booking transactions, documentation, and operational processes comply with company policies, client guidelines,</li>
	<li>Analyze operational performance, identify trends and process improvement opportunities, and implement initiatives to enhance productivity, service quality, and customer experience.</li>
	<li>Prepare and present operational reports, performance metrics, and business insights to support decision-making and continuous operational excellence.</li>
</ul>

<ul>
</ul>

Agent Support Senior Team Leader

Cetta is an online language academy run by young Indonesians with an interactive and inclusive learning system. We are on a mission to make Indonesian as an actual World Citizen. Cetta provides a synchronous online language Academy since 2020. Currently offers 6 language courses including English, Japanese, Mandarin, Korean, French, and German with more languages to cover in the future.

Cetta Online Class

<ul>
	<li>Membalas seluruh chat masuk dengan responsif dan ramah</li>
	<li>Mempersiapkan dan menjelaskan informasi terkait kelas, harga, link pendaftaran, dan placement test kepada calon murid sesuai panduan dan template yang telah disediakan</li>
	<li>Melakukan follow up kepada calon murid sesuai arahan dan target yang ditentukan</li>
	<li>Berdiskusi aktif dengan tim, terutama untuk pertanyaan atau kasus yang membutuhkan keputusan khusus dari PIC/atasan</li>
	<li>Mencatat leads atau inquiry penting secara rapi dan meneruskannya ke tim terkait</li>
	<li>Menjaga kualitas pelayanan agar tetap konsisten, ramah, dan sesuai standar perusahaan</li>
	<li>Memastikan data calon murid tercatat dengan baik dan mudah ditelusuri</li>
	<li>Melaporkan perkembangan chat masuk, follow up, dan pendaftaran secara berkala kepada atasan</li>
</ul>

MS Office

Attention to Detail

Time Management

Freelance Front End Admin Cetta Mandarin

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Bertugas memastikan segala kegiatan yang bersifat administratif / ketatausahaan kantor atau perusahaan berjalan dengan baik dan lancar</li>
	<li>Membantu monitoring surat-menyurat yang masuk dan keluar</li>
	<li>Berkoordinasi dengan atasan dan tim</li>
	<li>Melakukan pemeriksaan berkas aplikasi motor</li>
	<li>Input sistem untuk proses aplikasi motor</li>
	<li>Pengiriman berkas aplikasi ke Centro</li>
</ul>

Admin Front Office Support Branch Pekalongan

Mengembangkan jaringan dengan cara merekrut Agent/Freelancer yang dapat membantu dalam memasarkan produk BFI.

Membina dan membantu Agent untuk mengembangkan strategi, guna meningkatkan kontribusi, produktivitas, dan loyalitas Agent.

Menjaga hubungan kerja yang baik dengan para Agent, sehingga dapat meningkatkan loyalitas Agent yang sudah di rekrut.

Melaksanakan rencana kerja yang telah ditetapkan dan membuat laporan progres serta hasil pelaksanaan aktivitas harian.

Marketing Agency Jombang

<ul>
	<li>Mengembangkan jaringan dengan cara merekrut Agent/Freelancer yang dapat membantu dalam memasarkan produk BFI.</li>
	<li>Membina dan membantu Agent untuk mengembangkan strategi, guna meningkatkan kontribusi, produktivitas, dan loyalitas Agent.</li>
	<li>Menjaga hubungan kerja yg baik dengan para Agent, sehingga dapat meningkatkan loyalitas Agent yang sudah di rekrut.</li>
	<li>Melaksanakan rencana kerja yang telah ditetapkan dan membuat laporan progress serta hasil pelaksanaan aktivitas harian.</li>
</ul>

Agency Relations Penempatan Tabanan

<ul>
	<li>Mengembangkan jaringan dengan cara merekrut Agent/Freelancer yang dapat membantu dalam memasarkan produk BFI.</li>
	<li>Membina dan membantu Agent untuk mengembangkan strategi, guna meningkatkan kontribusi, produktivitas, dan loyalitas Agent.</li>
	<li>Menjaga hubungan kerja yang baik dengan para Agent, sehingga dapat meningkatkan loyalitas Agent yang sudah di rekrut.</li>
	<li>Melaksanakan rencana kerja yang telah ditetapkan dan membuat laporan progres serta hasil pelaksanaan aktivitas harian.</li>
</ul>

Marketing Agency Jember

<ol>
	<li>Mengembangkan jaringan dengan cara merekrut Agent/Freelancer yang dapat membantu dalam memasarkan produk BFI.</li>
	<li>Membina dan membantu Agent untuk mengembangkan strategi, guna meningkatkan kontribusi, produktivitas, dan loyalitas Agent.</li>
	<li>Menjaga hubungan kerja yang baik dengan para Agent, sehingga dapat meningkatkan loyalitas Agent yang sudah di rekrut.</li>
	<li>Melaksanakan rencana kerja yang telah ditetapkan dan membuat laporan progres serta hasil pelaksanaan aktivitas harian.</li>
</ol>

Marketing Agency Mojokerto

Marketing Agency Banyuwangi

Agency Relation Gianyar

Bertanggungjawab terhadap pencapaian target penjualan melalui strategi pengembangan jaringan Agency dengan beberapa aktivitas utama seperti:

<ul>
	<li>Melakukan perekrutan Agent untuk pengembangan jaringan sesuai dengan profil yang tepat.</li>
	<li>Menjaga hubungan kerja yang baik dengan Agent, sehingga dapat meningkatkan loyalitas dan menghasilkan Agent yang produktif.</li>
	<li>Membina dan membantu Agent untuk mengembangkan strategi penjualan Agency dengan tujuan meningkatkan jumlah konsumen.</li>
</ul>

Marketing Agency Car Product Branch Bekasi 5 Cibubur

Bertanggungjawab terhadap pencapaian target penjualan melalui strategi pengembangan jaringan Agency dengan beberapa aktivitas utama seperti:

<ul>
	<li>Melakukan perekrutan Agent untuk pengembangan jaringan sesuai dengan profil yang tepat</li>
	<li>Menjaga hubungan kerja yang baik dengan Agent, sehingga dapat meningkatkan loyalitas dan menghasilkan Agent yang produktif</li>
	<li>Membina dan membantu Agent untuk mengembangkan strategi penjualan Agency dengan tujuan meningkatkan jumlah konsumen</li>
</ul>

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