Our Journey

With a renewed vision for growth and innovation, we rebranded as PT Bank SMBC Indonesia Tbk (SMBC Indonesia) in 2024, formerly known as PT Bank BTPN Tbk. This rebranding reflects our response to the dynamic changes, allowing us to consolidate our strengths and deliver even more seamless, integrated solutions for millions of customers from diverse segments across Indonesia.
 
This transformation signals our commitment to advancing and streamlining our business strategies, enabling us to better serve our customers and help them lead more meaningful and fulfilling lives. At the heart of this rebrand is our dedication to supporting Indonesia's long-term development goals, in alignment with the vision of Indonesia Emas 2045.
 
In addition to these goals, we are excited to invite talented individuals and younger generations to join us, expand their careers and make a lasting impact. Together, we can drive positive change and build a brighter future for Indonesia.

Life at SMBC Indonesia

At SMBC Indonesia, our team is a close-knit family of innovative individuals dedicated to growing and making a positive impact on our communities. We offer top-notch banking services while ensuring that our team members feel appreciated and engaged thanks to cutting-edge digital technology and global expertise. We foster a flexible, open environment where employees can continuously learn, develop professionally, and aspire to become their best selves.

We cultivate a collaborative culture with open communication between leaders and team members, encouraging the sharing of ideas, feedback, and problem-solving. Strong bonds between colleagues are vital, enabling agile teamwork that drives success in today’s fast-paced banking industry.
Our office is designed for both productivity and relaxation, with activities like billiards, gaming, and karaoke available after work. SMBC Indonesia also supports various internal clubs, offering options like yoga, badminton, gaming, and parenting to keep our team active and engaged. We believe these opportunities are essential for maintaining a vibrant, innovative workforce.

Giving Back

Through our Daya program, SMBC Indonesia champions sustainable, measurable empowerment initiatives for our customers. The Daya program offers education, training, and resource-sharing to enhance entrepreneurial skills, unlock growth opportunities, and improve quality of life. Health & Wellness and Community Empowerment programs are integral parts of our business model, fostering an environment where our customers thrive alongside our business.

Adaptive to change
 
With decades of experience, SMBC Indonesia has embraced adaptability as a core value. Our approach to work reflects this, with flexible dress codes, remote work options, and digital collaboration tools to keep our team connected and productive. By embracing these changes, we are better positioned to serve our customers effectively and stay resilient in a dynamic industry. Despite the evolving challenges in banking, SMBC Indonesia remains committed to meaningful progress and impactful service that touches millions.

PT Bank SMBC Indonesia Tbk

IDEAS (Interns Development, Enhancement, and Acceleration Space) is SMBC Indonesia’s program that offers hands-on experience in solving real-world challenges, helping you develop key skills and make a meaningful impact. Join us to accelerate your growth and contribute to positive outcomes. 
 
We are looking for a proactive and detail-oriented individual to join our team as a Risk Management Analytics &amp; Methodology Intern. In this role, you will play a crucial part in supporting the documentation and analysis of methodologies and reports related to risk management.

Key responsibilities:

1. Assist in documenting methodologies used in risk management processes.

2. Analyze and evaluate risk management methodologies to ensure they are accurate and effective.

3. Support the preparation and review of risk management reports.

4. Collaborate with relevant teams to gather data and insights for documentation and analysis.

[IDEAS #4] Risk Management Analytics & Methodology Intern

FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies ecommerce buyers for instant ecommerce purchase financing at rates which are much lower than consumer finance companies.  We do this by using breakthrough technology and science to unlock unprecedented insights about credit risk and fraud from multiple data sources: phone, social networks, telco, financial and location data.

FinAccel is founded by an experienced and well rounded team: Akshay Garg (cofounder Komli Media), Umang Rustagi (McKinsey financial services) and Alie Tan (PicStory and Affle). The company is backed by some of the biggest investors in the region: Jungle Ventures, GMO, AlphaJWC and 500 Startups. The company has a flat, egalitarian structure, no politics, no BS; people who are problem solvers and execute fast will thrive here.

FinAccel is not for everyone. People who do well here tend to have a few qualities in common:
- Intelligent
- Intellectually curious
- High ownership over their work
- Strong communicators
- Biased for speed
- Team players
- Excited by an all-in work culture
- Motivated by building innovative products

We provide employees with a work environment which is:
- learning and execution oriented without any politics or excessive managerial overhead,
- where taking initiative is highly valued,
- where making mistakes is encouraged as long as you keep learning from them,
- one of the best compensation structures in the startup world (everyone is a shareholder in the company).

If you feel this is you, then we'd love to hear from you.

FinAccel

We're looking for an Android Developer who is excited to help design, develop, and polish our Kredivo apps to be the next generation fintech apps. Our Android Developer will make an impact in:

<ul>
	<li>Work with the product team and stakeholders across the company to identify product requirements and work within the engineering team to plan and implement the corresponding features.</li>
	<li>Provide high-quality, hands-on contributions across multiple code bases.</li>
	<li>Identify the project's technical and architectural end states and influence/evolve the code case in those directions.</li>
	<li>Monitor and measure team progress to ensure the team is delivering sustainably.</li>
	<li>Play a key role in choosing technical investments for the team.</li>
	<li>Mentor and grow engineers across the team.</li>
</ul>

Android Engineer

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

PT. Astra Welab Digital Arta (AWDA), didirikan pada April 2018, adalah perusahaan ventura bersama antara PT Sedaya Multi Investama yang merupakan anak perusahaan PT Astra International tbk dengan WeLab. AWDA adalah perusahaan fintech (financial technology) yang menggunakan big data dan machine learning untuk memberikan nilai kredit dan persetujuan pinjaman dengan cepat dan berkualitas. AWDA beroperasi di Indonesia berdasarkan Peraturan OJK no 77/POJK.01/2016 tentang layanan pinjam meminjam uang berbasis teknologi informasi.

AWDA berkolaborasi dengan perusahaan teknologi besar, WeLab yang merupakan salah satu perusahaan fintech terbesar di Hong Kong dan Tiongkok. AWDA memiliki cita-cita untuk berkontribusi dalam memperluas literasi dan inklusi keuangan di Indonesia, dengan memberikan kesempatan bagi konsumen di Indonesia untuk mewujudkan mimpinya melalui kredit yang mudah di jangkau. AWDA menjalin kerjasama strategis dengan lembaga keuangan untuk dapat memberikan pinjaman tunai tanpa agunan yang fleksibel kepada pelanggan.

PT. Astra Welab Digital Arta

<ul>
	<li>Mengimplementasi pengembangan sistem dan frontend web sistem pendukung bisnis</li>
	<li>Mengembangkan persyaratan dan spesifikasi fungsional dan teknis. </li>
	<li>Memastikan sistem produksi berjalan dengan baik setelah dari tahap pengujian ke lokasi produksi </li>
	<li>Bertanggung jawab atas monitoring keamanan server dan aplikasi harian </li>
	<li>Melakukan perawatan rutin pada server untuk memastikan operasi layanan sistem yang berkelanjutan (berjalan normal) </li>
	<li>Melakukan optimalisasi arsitektur server atau jaringan, konfigurasi parameter, pengujian sistem dan pemantauan sistem </li>
	<li>Menjalankan manajemen yang ada di lingkungan server, operasi otomatis, pekerjaan pemeliharaan, dan kompilasi berbagai skrip pemrosesan program </li>
	<li>Memelihara komponen middleware layanan dasar, memantau pemeliharaan platform, dll. </li>
	<li>Menafsirkan dan menguraikan kebutuhan server dari lintas fungsi </li>
	<li>Menetapkan dan memelihara standard arsitektur microservices dan proses penerapan menggunakan otomasi CI/CD </li>
	<li>Menjaga dan memelihara cloud systems environment </li>
	<li>Melakukan optimalisasi infrastruktur, optimalisasi pemulihan bencana, optimalisasi kinerja, dan proyek lainnya </li>
	<li>Mendokumentasikan setiap detail pengerjaan teknis secara terstruktur </li>
	<li>Bertanggung jawab terhadap desain, integrasi, implementasi, modifikasi, dan koordinasi instalasi, pengujian, pengoperasian, pemecahan masalah, dan pemeliharaan sistem perangkat lunak</li>
</ul>

DevSecOps Engineer

PT. Karya Solusi Prima Sejahtera (KSPS) didirikan pada 25 November 2011 oleh Koperasi Karyawan PT. Aplikanusa Lintasarta (KOPKARLA), dan disahkan dengan Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No. AHU-00737.AH.01.01 
tahun 2012.

Sejak 1 Maret 2018, KSPS mulai akif beroperasi dengan jasa utamanya yaitu penyediaan jasa Sumber Daya Manusia (SDM) & Professional Services. Pada tahun 2019, KSPS mulai mengembangkan bidang usahanya yaitu dengan menjalankan bisnis Jasa Building Management dan Contact Center.

Sampai dengan saat ini KSPS sudah mengelola lebih dari 1.500 tenaga kerja dengan penempatan di berbagai kota di Indonesia.

KSPS

Role and Responsibility

<ol>
	<li>Provisioning VM and Container</li>
	<li>Continuous Monitoring Server, Storage, Network and Kubernetes Cluster</li>
	<li>Setup alerting on monitoring tools (Grafana)</li>
	<li>Analyzing system logs, error messages, and user reports to pinpoint the root cause of technical issues.</li>
	<li>Utilizing various troubleshooting techniques, network tracing, and performance testing, to isolate the problem.</li>
	<li>Effectively communicating with users to understand the nature of the issue and gather relevant information.</li>
	<li>Implementing solutions to fix the identified problems, which may involve applying technical expertise and configuration changes.</li>
	<li>Prioritizing critical issues and working efficiently to restore system functionality and minimize downtime.</li>
	<li>Documenting the troubleshooting process and solutions implemented for future reference and knowledge sharing.</li>
</ol>

Cloud Engineer

NRI Indonesia was established in October 2015. NRI Indonesia supports the advancement of clients' Digital Transformation (DX) with our comprehensive services of IT consulting and software development, backed by the knowledge, proven track record and expertise of our parent company, Nomura Research Institute (NRI) Japan. We realize truly meaningful solutions for our clients, and support their growth by seamlessly combining our consulting and tech capabilities. At NRI Indonesia, we strive to solve social issues and contribute to a sustainable future.

Our activities cover the following:
- Planning, designing and implementing enterprise system
- Designing/implementing loyalty program
- Big data analytics
- Managing and operating systems particularly in the area of retail and distribution, manufacturing, finance and service industries

According to NRI’s basic philosophy, NRI Indonesia aims co-prosperity with our clients in the long term relationship, and wishes to contribute to economic growth with improvement of human life in Indonesia.

Nomura Research Institute Indonesia

As a Test Engineer, your primary role is to prevent errors to be released by testing it manually or automatically. You are going to manage test cases and write automation codes and deliver them integrated with the project's development and release process. Together with other engineers in your team, you are fully empowered to manage testing processes within your area of responsibility.

<ul>
	<li>Write test scripts to automate complex test cases and scenarios for mobile apps, web and/or API.</li>
	<li>Define and manage test plans, including test scenarios and test cases, that will ensure acceptance criteria are being fulfilled.</li>
	<li>Execute all relevant testing types for the feature, including but not limited to UI testing, functionality testing, regression testing, smoke testing, sanity testing and performance testing.</li>
	<li>Collaborate with other engineers within a cross-functional team.</li>
</ul>

QA Engineer

Kredit Pintar is a Fintech (Financial Technology) company that has a mission to improve the quality of life of Indonesian people by providing various short-term loan options. To realize the mission as a Fintech Company that can advance the country, Kredit Pintar opens opportunities for those who want to contribute in improving the quality of life by investing in the form of providing loans to borrowers in Kredit Pintar. With various investment options, anyone can now participate safely because Kredit Pintar ensures the security and confidentiality of the data of the giver and the borrower.

As one of the top players in P2P Lending platform with the niche of personal loan in Indonesia, Kredit Pintar can help you shape your future. We have a diverse culture because we value our employees based on their skills, regardless of their background. With a fun and dynamic working pace, we believe you will enjoy your journey with us.

Kredit Pintar

Job Responsibilities :

- Develop and maintain high-quality code, ensuring that the code is maintainable, scalable, and efficient. Participate in the development and implementation of best practices for coding, testing, and deployment.

- Collaborate with cross-functional teams, including product managers, frontend engineers, to design and develop efficient and scalable backend systems.

- Contribute to the development of technical documentation, including API documentation and system architecture diagrams.

- Participate in code reviews, providing feedback to the team to ensure that the code meets best practices for coding, testing, and deployment. Participate in the testing and deployment of the backend systems, ensuring that they meet the requirements and are scalable and efficient.

- Continuously learn and improve skills through self-study, attending conferences, and participating in training programs.

 

Education Background :

Minimum 4 years of experience in related field 
Bachelor degree in Computer Science, Electrical Engineering, related technical field or equivalent practical experience.

 

Required Professional Skills :

Proficiency in Server Side Java, Spring Boot, Hibernate, REST, Maven, Github and other open source Java Libraries.

Experience with SQL and NoSQL databases, caching technologies, and message brokers.

Experience with cloud-based infrastructure and services such as AWS, Azure, or Google Cloud Platform.

Strong understanding of software design patterns, data structures, algorithms, and distributed systems.

Experience with Docker/Kubernetes/Microservices or similar container and microservice technology.

Ability in managing multiple tasks and timeline in a fast-pace environment.

Strong problem-solving and analytical skills.

Strong written and verbal skills in English.

 

Relevant Working Experiences :

Experience with payment/financial system is a plus. Good Learning attitude and capacity, willingness to share knowledge.

 

Competency Requirements :

Functional Compentences :

Coding

Testing

Technical Planning

 

Behavior Competences :

Competence

Learning

Communication

Critical Thinking

Backend Engineer

We are an established company running business in providing Equipments and Services for Industrial, BUMN and Oil  & Gas companies, immediately seeking for a professional and committed individual to join our team.

PT. Indoturbine 

Project Planning and Management :

Collaborate with project managers and teams to define project scope, goals, and deliverables.

<ol>
	<li>Develop detailed project plans, schedules, and budgets.</li>
	<li>Monitor progress and adjust plans as necessary to meet objectives.</li>
	<li>Technical Oversight :</li>
</ol>

• Review and interpret engineering designs, specifications, and standards.

• Ensure technical accuracy and compliance with regulations.

• Provide technical support during project execution.

<ol>
	<li>Coordination and Communication :</li>
</ol>

• Serve as a primary point of contact for clients, contractors, and internal teams.

• Facilitate effective communication between stakeholders.

• Prepare and present project status reports and updates.

<ol>
	<li>Risk and Issue Management :</li>
</ol>

• Identify potential project risks and develop mitigation strategies.

• Resolve technical issues that arise during project execution.

<ol>
	<li>Quality Assurance and Control :</li>
</ol>

• Ensure projects meet quality standards and client requirements.

<ol>
	<li>Documentation &amp; Support :</li>
</ol>

• Maintain project records, including contracts, designs, reports, and document

deliverables.

• Prepare final project documentation for handover.

• Invoicing and Administration task.

Project Engineer

NICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks and online merchant in delivering Internet Payment Gateway Solution for your e-commerce business.

PT IONPay Networks (NICEPAY)

Configure Router, Switch, Firewall and LoadBalancer 
o Hardening Device (Password Policy, lockout, ntp, syslog, snmp) 
o Register IP from Merchant or Bank to Firewall 
o Create Firewall Policy between Zone, Internet, and Bank 
o Configure/Add new routing to Bank or ISP’s 
o Installation new device and Process RMA for defective device 
o Second level support for Head Quarter Network.

PCI-DSS Compliance 
o Review firewall policy and access-list quarterly 
o Review Firmware version, and Update Firmware 
o Collect evidence Q4

Document Maintenance 
o Maintain document for asset, IP address, Vlan (Datacenter &amp; HO) 
o Maintain Network Topology

Bank Integration 
o Configure IPSEC or Leaseline to Bank 
o Create and update topology and documentation for each Bank 
o Work with each Bank Network PIC, to provide High availability

Reporting 
o Report any issues related connectivity or network event 
o Make a report for daily, weekly, monthly health check status, and bandwidth consume.

Network Engineer

We are a tech startup that is developing an online platform for professional services that ranges across industries such as the legal profession through consulting. We hold the belief that it shouldn’t take you more than 5 minutes to match you with a qualified professional that meets your needs and provides the best service to you – independent of where you are or how big or small your budget is.

Perqara

<ul>
	<li>Transform design wireframes and mockups into interactive, responsive, and functional web interfaces using frontend technologies (HTML, CSS, JavaScript).</li>
	<li>Ensure the web application is responsive and performs well across different devices and screen sizes (desktop, tablet, mobile).</li>
	<li>Collaborate with UI/UX designers to implement intuitive and user-friendly interfaces that provide seamless experiences.</li>
	<li>Architect frontend applications that are modular, scalable, and maintainable, allowing for efficient development and collaboration within teams.</li>
	<li>Select appropriate frontend frameworks (e.g., React, Vue.js, Angular) and libraries to meet project needs, ensuring scalability and performance.</li>
	<li>Partner with product managers to understand requirements, prioritize features, and ensure alignment between business goals and technical execution.</li>
	<li>Provide mentorship and support to junior and mid-level engineers, offering guidance on best practices, code reviews, and problem-solving.</li>
	<li>Implement best practices for securing frontend code, including preventing security vulnerabi</li>
</ul>

Frontend Engineer

MSBU was founded in 2019. We deliver on-demand IT staffing services for the Future Scalable recruiting and managed solutions. Our competitive advantages of Committed SLA, Client & Talent Success orientation, and Crowdsourcing-based Recruitment model are proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our expertise in tech recruiting within the area of Software, Mobile, Data, Infrastructure, Cybersecurity Product + UX, and Functional results in a high-satisfaction of consultative approach for both our clients and candidates.

We’re also the proud creators of the Freelance Tech Recruiter Community (FRC), our crowdsourcing ecosystem that connects over 200 tech recruiters to meet, learn, and earn amazing rewards.

MSBU Konsultan Indonesia

<ul>
	<li>Manage and optimize cloud infrastructure and deployment systems.</li>
	<li>Develop and maintain CI/CD pipelines to support efficient deployment processes.</li>
	<li>Ensure optimal system performance through effective logging, monitoring, and alerting.</li>
	<li>Collaborate with the engineering team to enhance system scalability and reliability.</li>
	<li>Automate manual processes to improve operational efficiency</li>
</ul>

DevOps Engineer

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

<ul>
	<li>The primary focus will be analyzing, creating test cases, and running the test cases to ensure the quality of the software.</li>
	<li>Identify, record, document thoroughly, and track bugs.</li>
	<li>Working within a squad and coordinating with developers, PM, and other team members to deliver a high-quality product, implementing test policies and strategies for testing, Both automated and manual.</li>
	<li>Perform several aspects of testing including smoke, regression, functional, user acceptance, deployment, automation, etc.</li>
	<li>Track and communicate task progress, status on in-sprint and regression testing, quality assurance, and testing reports.</li>
	<li>Monitor the project and tasks to production.</li>
</ul>

Test Engineer

Eka Hospital adalah sebuah jaringan rumah sakit yang mengedepankan mutu dan keselamatan dalam menyediakan layanan kesehatan berkualitas terdepan. Pengaplikasian teknologi dan metode terkini di bidang kedokteran yang didukung oleh tim dokter, tenaga medis, serta staf profesional yang berdedikasi tinggi, menjadikan Eka Hospital sebagai rumah sakit rujukan terpercaya bagi keluarga maupun perusahaan dan institusi pemerintah di Indonesia.

Hingga saat ini, Rumah Sakit Eka Hospital telah berdiri di 6 unit, yaitu : 
Eka Hospital BSD - Tangerang Selatan, Banten
Eka Hospital Pekanbaru - Kota Pekanbaru, Riau
Eka Hospital Cibubur - Kota Wisata Cibubur, Jawa Barat
Eka Hospital Bekasi - Harapan Indah, Bekasi, Jawa Barat
RSIA Grand Family - Pantai Indah Kapuk (PIK), Jakarta Utara
RSIA Family - Pluit, Jakarta Utara

Kedepannya Eka Hospital akan terus melakukan ekspansi yang sejalan dengan Visi Misi Eka Hospital. 

Akreditasi Nasional dan Internasional
Eka Hospital BSD telah meraih Akreditasi Internasional dari Joint Commission International Hospital salah satu lembaga akreditasi rumah sakit tingkat internasional yang diakui oleh Pemerintah Indonesia.

Kerja Sama Tim Dokter dan Staf Medis Purna Waktu
Sebagian besar dokter Eka Hospital adalah tenaga purna waktu (full time) yang didukung staf perawat dan tenaga kesehatan professional terlatih.

Rekam Medis Elektronik
Berfungsi mempercepat proses pelayanan dan mengurangi kesalahan data medis yang mungkin terjadi. 

Satu Pasien Satu Kamar
Ketentuan ini berlaku mulai dari kamar kelas Standard (setara dengan kelas dua) dan Standard Plus. Kamar Standard dan Standard Plus berlokasi dalam satu cluster yang nyaman, dilengkapi kamar mandi dan toilet yang higienis. 

Center of Excellence
Saat ini Eka Hospital menangani lebih dari 400.000 pasien per tahun. Sebagai salah satu rumah sakit rujukan terdepan, Eka Hospital mendirikan beberapa pusat layanan terpadu, centers and units of excellence, yang siap memenuhi kebutuhan masyarakat akan layanan kesehatan dengan kualitas yang baik. Disupervisi langsung oleh tim dokter spesialis profesional dan tenaga medis handal dengan mengaplikasikan inovasi teknologi dan metode kedokteran terdepan, Pusat Layanan Terpadu Eka Hospital siap menangani setiap kasus mulai dari tahap pencegahan, diagnostik, tindakan, proses terapi, sampai dengan tahap pemulihan.


Eka Hospital

<ul>
	<li>Design, develop, and build highly scalable, cross-platform, and high-performance web applications using VueJS.</li>
	<li>Apply design patterns and design principles to produce maintainable and easy to extend code.</li>
	<li>Work with Product Management to validate product requirements, assess, and estimate effort required (JIRA, etc.)</li>
	<li>Collaborate with feature team to develop stories/sprints and tasks.</li>
</ul>

Software Engineer

Our History PT. MASTERSYSTEM INFOTAMA (MSI) was established in July 1994. Through the long journey, Mastersystem has developed into one of the leading ICT infrastructures providers and dominates not only the enterprise banking market in Indonesia, but also in oil and gas, enterprise and telecommunication industry. Headquartered in Jakarta, MSI has branch office in Surabaya, East Java. MSI has more than 400 employees now with the majority are certified professionals. As our commitment to deliver high quality standard of services, we comply with ISO standard i.e. ISO 9001:2015 (Quality Management) and ISO/IEC 20000-1:2011 (IT Service Management) to serve our customers better. 1994 Establishment as a PC distributor 1996- 1999 Beginning of network and system integration business, Clients: 20 2004 Cisco Gold Partner, Microsoft Large Account Reseller, HP First Tier Partner, Clients: 60, 2009 Beginning of data driven solution era, Clients: 140 2011 Virtual Desktop Infrastructure 2013 - 2014 Security Analytics and Contact Center, Clients: 250 2016 Big Data Analytics and API Gateway, Clients: 500 2018 - Now Next Gen Technologies (AI, IoT), Focus on Intellectual Property, Clients: 1000+ Why Mastersystem Infotama Driven by technology powered business innovation and committed to bridge the gap between technology and business needs, we empowering business by building, integrating, and providing consultation the customers need. Proven track record of success selling in a highly competitive environment, Mastersystem Infotama offers decades of experience to deliver quality solutions and help your organization to stay on top of the market trends and strengthening your value propositions to keep growing. Awards & Recognitions Mastersystem Infotama - 2018 Infoblox Top ASEAN Partner of the Year Mastersystem Infotama - 2018 Cisco Most Innovative Partner of the Year Mastersystem Infotama - 2018 Cloudera Strategic Deal of the Year Mastersystem Infotama - 2018 Redhat Ready Partner of the Year Mastersystem Infotama - 2018 Cisco APJC Digital Innovation Award Mastersystem Infotama - 2017 Cisco Partner of the Year Mastersystem Infotama - 2017 Microsoft Country Partner of the Year Mastersystem Infotama - 2017 Citrix ASEAN Special Recognition Mastersystem Infotama - 2017 HP Fastest Growing Hybrid IT Corporate Reseller & PS Our Vision, Mission & Value Vision To be Indonesia leader in ICT industry. Mission Bring value to all the stakeholders. Empowering business with innovative technologies, solutions and services. Our Core Value E excellence T teamwork H honesty I innovation C competence

PT Mastersystem Infotama

<ul>
	<li>Supports the presales process for Cloud &amp; Security Solution, especialy for Backup Solution</li>
	<li>Work closely with the Sales team in articulating solutions to customer</li>
	<li>Work closely with the Delivery team in providing pre-project scope of work, to size for professional services</li>
	<li>Gather the Business and technical requirement and develop cost effective solution for the customer</li>
	<li>Develop proposal documentation, pricing, and statements of work for customers</li>
	<li>Learn other digital technologies, from a high level, that may enhance the customer’s experience</li>
	<li>Obtain and maintain certifications for the different product lines available</li>
</ul>

Presales Engineer

NTT Indonesia Technology is part of NTT Ltd. companies in Indonesia.

NTT Ltd. is a leading global technology services company. Working with organizations around  the  world,  we  achieve  business  outcomes  through  intelligent  technology solutions.  For  us,  intelligent  means  data  driven,  connected,  digital  and  secure.  Our global  assets  and  integrated  ICT  stack  capabilities  provide  unique  offerings  in  cloud-enabling   networking,   hybrid   cloud,   data   centers,   digital   transformation,   client experience, workplace, and cybersecurity. As a global ICT provider, we employ more than 50,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future. 

NTT  Ltd.  helps  client  by  deliver  a  secure  and  connected  future  that  empowers  our people, clients, and communities. We’ve focused on market feedback to define our market aspiration which is to be a long-term strategic partner for our clients around the world by enabling their digital transformation, with our global capabilities, expertise and full-stack technology services delivered through our integrated services platform.

Visit us at services.global.ntt

NTT INDONESIA TECHNOLOGY 

<ul>
	<li>Support the operational of IT Infrastructure such as Network, Hosting, Security, &amp; Physical assets running properly and meet the agreed Service Level Agreement (SLA)</li>
	<li>Monitors client infrastructure and solutions.</li>
	<li>Identifies problems and errors prior to or when they occur.</li>
	<li>Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.</li>
	<li>Investigates first line incidents assigned and identifies the root cause of incidents and problems.</li>
	<li>Provides telephonic or chat support to clients when required.</li>
	<li>Schedules maintenance activity windows for patching and configuration changes.</li>
	<li>Follows the required handover procedures for shift changes to ensure service continuity.</li>
	<li>Reports and escalates incidents where necessary.</li>
	<li>Ensures the efficient and comprehensive resolutions of incidents and requests.</li>
	<li>Updates existing knowledge articles or create new ones.</li>
	<li>Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.</li>
	<li>May also contribute to / support on project work as and when required.</li>
	<li>May work on implementing and delivering Disaster Recovery functions and tests.</li>
	<li>Performs any other related task as required.</li>
</ul>

Junior Engineer

<ul>
	<li>Design and implement scalable infrastructure solutions on GCP, ensuring high availability and reliability.</li>
	<li>Deploy and manage Kubernetes clusters (e.g., GKE) to orchestrate and optimize microservices.</li>
	<li>Develop and maintain CI/CD pipelines using GitHub Actions to streamline the software delivery process.</li>
	<li>Build, optimize, and manage Docker environments, ensuring best practices for containerized applications in production.</li>
	<li>Collaborate with development teams to align infrastructure strategies with microservices architecture.</li>
	<li>Monitor and improve system performance using tools like Prometheus, Grafana, and Stackdriver, ensuring uptime and reliability.</li>
	<li>Configure and maintain secure VPN connections, enabling seamless integration between on-premises and cloud systems.</li>
	<li>Implement security best practices across cloud infrastructure and containerized applications.</li>
	<li>Optimize infrastructure costs by evaluating and improving resource usage while maintaining performance standards.</li>
	<li>Research and integrate emerging technologies in cloud computing and infrastructure management to improve system efficiency and scalability.</li>
</ul>

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