Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across a range of industries. We provide professional, English-speaking customer support, including answering incoming calls, taking accurate messages, handling bookings, and assisting customers on behalf of our clients. Our services are designed to help businesses maintain reliable phone coverage without hiring in-house staff.

Our team operates fully remotely, with contractors based in Indonesia providing support to international clients, primarily in the UK. Agents handle a variety of tasks depending on client requirements, including call answering, appointment scheduling, basic customer enquiries, and administrative support. Work is flexible and based on client demand, offering the opportunity to work from home, use your English skills in a professional environment, and be part of a growing international remote support team.


Nomad Assisted Ltd

Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across multiple industries. We are currently hiring English-speaking remote contractors in Indonesia to assist with answering incoming calls, taking messages, handling bookings, and providing professional customer support on behalf of our clients.

This is a fully remote position where you will work from home using your own laptop and internet connection. You will be handling calls for UK-based businesses and must be confident in communicating in clear, professional English.

Work Structure (0-Hour Contract)

This role operates on a flexible 0-hour contract, meaning there are no guaranteed hours. Work will be offered when client demand becomes available. As new clients join, shifts and coverage requests will be shared with the team, and contractors can confirm availability.

You will be added to a team communication channel where available work is posted. When you accept a shift, you will handle incoming calls remotely during that time. This structure allows flexible working hours based on availability and business demand.

Responsibilities

<ul>
	<li>Answer incoming business calls professionally</li>
	<li>Take accurate messages and customer details</li>
	<li>Handle appointment bookings where required</li>
	<li>Respond to basic customer enquiries</li>
	<li>Follow client-specific call instructions</li>
	<li>Log call outcomes and notes clearly</li>
	<li>Maintain a professional and friendly tone at all times</li>
</ul>

Pay &amp; Benefits

We offer competitive pay (daily-rate equivalent) depending on hours worked. This is a flexible remote opportunity with the potential for ongoing work as we grow.

New contractors will also receive a $20 sign-up bonus / welcome payment after successful onboarding.

 

If you have any questions about the role, feel free to message us directly on WhatsApp at +44 7999 295111 and we’ll be happy to help.

Remote Call Handling Assistant

PT.  Akhdani Reka Solusi (ARS), merupakan perusahaan software khususnya pengembangan software, datawarehouse, maintenance, system integration dan konsultan.

PT Akhdani Reka Solusi

<ul>
	<li>Gather, analyze, and document technical and business information from stakeholders.</li>
	<li>Write, edit, and maintain clear and concise technical documentation in both Bahasa Indonesia and English.</li>
	<li>Translate complex technical concepts into user-friendly guides, manuals, and online help materials.</li>
	<li>Collaborate with developers, designers, and other teams to ensure accurate and complete documentation.</li>
	<li>Conduct research and collect data from multiple sources to support documentation needs.</li>
	<li>Develop and maintain templates, style guides, and standards for technical writing.</li>
	<li>Utilize authoring tools such as MadCap Flare, Adobe FrameMaker, or Microsoft Office for documentation.</li>
	<li>Work closely with project teams using collaboration tools like JIRA, Confluence, or Trello.</li>
	<li>Ensure all documentation aligns with organizational standards and IT best practices.</li>
	<li>Review and update existing documentation to reflect system changes or process improvements.</li>
</ul>

Technical Writer

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Cooperate with PM regarding scope of work and project schedule</li>
	<li>Design, build, and maintain efficient, reusable and reliable code</li>
	<li>Ensure best application performance, quality and responsiveness</li>
	<li>Identify bottlenecks and bugs, and develop solutions to these problems</li>
	<li>Help maintain code quality, organization and automation</li>
</ul>

Technical Consultant

Leaf is a tech company that provides end-to-end performance marketing services for ambitious eCommerce businesses.
Unlike traditional marketing agencies, Leaf is an eCommerce performance marketing specialist that combines years of data-driven marketing expertise with proprietary marketing technology. This enables us to make smarter decisions in order to deliver profitable sales growth for our clients.


Leaf.fm

About this job 📌(This Job has as a primary option for people located in Indonesia)

You can also come to this link to apply: 



We are looking for a Tracking Specialist (Client-Facing) who can audit, debug, and implement tracking across digital platforms.

The most important part of this role is pixel tracking—making sure events are firing correctly for Meta, Google Ads, GA4, TikTok, Pinterest, and other platforms. You’ll also work with product catalogs and commerce feeds (Meta, Google Merchant Center), but the priority is ensuring accurate event tracking for campaigns.

This is not a heavy engineering role. It’s about attention to detail, problem-solving, and client communication. You’ll use tools like preview/debug modes, network requests, and Omnibug to spot and resolve issues. You’ll also use our internal onboarding system to configure client tracking by placing IDs and settings in the right places.



As a Tracking Specialist, you will 📝

Audit client tracking setups to ensure pixels and events are implemented correctly.

Debug issues using preview/debug modes, network requests, and Omnibug.

Configure client tracking using our internal onboarding system (placing IDs, settings, and verifying setup).

Ensure accurate event tracking across ad platforms (Meta, Google Ads, TikTok, Pinterest).

Support catalog feeds and commerce managers (Meta, Google) when related to tracking.

Communicate clearly with clients about issues, solutions, and next steps.

Collaborate with internal teams to resolve technical challenges.

What we’re looking for 🌟

Strong client-facing communication skills (agency or consultancy experience preferred).

Practical experience with pixels and event tracking across major ad platforms.

Familiarity with tag management systems on browser and server side (e.g Google Tag Manager, Teallium, Adobe Launch, Jentis).

Knowledge of commerce feeds (Meta Commerce Manager, Google Merchant Center).

Debugging experience using browser tools, Omnibug, or tag manager previews.

A proactive, detail-oriented mindset.

What we offer you 🍦

Flexible working arrangements.

A collaborative environment with an experienced engineering team to support you.

Opportunities to expand into advanced tracking and data platforms.

Competitive salary based on cost of living and experience.

Company-wide holidays at the end of the year.

Tracking Specialist Client Facing remote

Role Overview

At Leaf, the Graphic Designer plays a key role within the Creative team, delivering high-performing ad creatives and supporting internal brand initiatives.

This role is split across two main areas:

Creative Services (Client work) – designing high-converting ad creatives

Internal Projects – supporting marketing, brand, and company initiatives

You will act as a Creative Lead for a portfolio of clients, owning the end-to-end creative process—from research and ideation to execution and client presentation.

Key Responsibilities

1. Creative Services (Client Work)

Lead the creative execution for assigned client accounts

Translate campaign briefs into high-converting ad creatives

Conduct research &amp; analysis:

Review performance data (e.g. Meta Ads Manager, internal reports)

Perform competitor analysis to identify opportunities

Develop creative concepts aligned with campaign objectives

Design assets using:

Figma (primary tool)

Adobe Suite (for asset preparation, motion, and video editing)

Present concepts and final creatives to:

Internal Creative team

Performance Marketing team

Clients (acting as main creative point of contact)

Manage feedback cycles and ensure timely delivery

Deliver final, approved assets ready for campaign launch

Maintain and update:

Client documentation (“Client Cards”)

Creative testing insights and learnings

Track time spent across projects

Collaborate closely with Performance Marketing to analyse results and identify opportunities

2. Internal Creative &amp; Marketing Projects

Support internal teams (Marketing, Operations, etc.) with:

Website design

Social content

Slide decks &amp; presentations

Video and podcast editing

Blog and brand assets

Contribute to:

Company OKRs

Process improvements

Internal branding and visual identity

Collaborate with internal stakeholders and follow defined project workflows

3. Collaboration &amp; Communication

Work as much as possible in UK hours to be aligned with clients and team members

Manage tasks via tools like Notion, Slack, and email

Maintain clear and proactive communication with:

Creative Director

Performance Marketing team

Client

Behaviours &amp; Values

People First

Put yourself in the shoes of clients, colleagues, and stakeholders

Deliver work on time to avoid impacting team performance

Collaborate effectively in a global remote environment

Be mindful of others’ time—keep communication clear and efficient

Tech-Centric

Leverage tools and automation to improve efficiency

Use data and insights to inform creative decisions

Work with marketing platforms (e.g. Meta Ads, Google Analytics) to improve output quality

Ownership &amp; Accountability (Heroic)

Take responsibility for your work and outcomes

Provide constructive feedback and challenge ideas when needed

Be proactive in improving creative performance and results

Invent. Simplify. Be Curious

Maintain a test-and-learn mindset

Continuously explore new tools, trends, and techniques

Suggest improvements to:

Creative processes

Tools and workflows

Team performance and culture

 

🧾 Reporting Line

Reports to: Creative Director

Remote Graphic Designer Creative Services

PT Computrade Technology International (CTI Group) has been focused on distributing and providing IT solution for Indonesian’s enterprises and SMBs since 2003. For more than a decade, we’ve created differences through technology by collaborating with numerous well-known worldwide IT brands. With a strong vision to be the most preferred IT infrastructure provider in the Southeast Asia, together with our dedicated and hardworking team, today, we have become a multinational company with two abroad regional offices located in Malaysia and Philippine.

Supported by hundreds of professionals and skillful digital talents, we’ve been trusted by countless of businesses across industries to help them unleash their business potential by using technology and bring their business to the next level to keep competitive. Today, CTI Group is one of the leading distributors and provider of IT solutions in Indonesia.

CTI Group

<ul>
	<li>Deliver technical demonstrations, testing, and product installations to ensure solutions meet customer requirements, followed by ongoing maintenance and performance optimization.</li>
	<li>Support engineers in implementation, configuration, migration, and troubleshooting across projects, ensuring smooth deployment.</li>
	<li>Prepare and maintain comprehensive technical documentations to support operations.</li>
</ul>

Technical Trainee (SMK)

PT Peruri Digital Security  (selanjutnya disebut  PDS ) adalah anak perusahaan dari  Perum Percetakan Uang Republik Indonesia  ( Perum Peruri ) yang didirikan pada tanggal 15 September 2011 berdasarkan Akta Notaris No. 22, bertepatan dengan peringatan 40 tahun Peruri. Pendirian ini merupakan respons strategis atas perkembangan teknologi informasi dan komunikasi yang mengubah secara fundamental cara masyarakat bertransaksi, mengelola data, dan mengamankan dokumen

Sebagai perusahaan induk yang memiliki mandat untuk mencetak dokumen negara dan dokumen bernilai tinggi, Peruri melihat urgensi untuk melakukan diversifikasi usaha melalui penguatan kapabilitas digital. PDS menjadi wahana strategis untuk memastikan Peruri dapat beradaptasi dan tetap relevan dalam menghadapi era digitalisasi global yang bergerak cepat. Saat ini, 99,78% saham PDS dimiliki oleh Peruri, dengan fokus utama pada pengembangan seperti:

Solusi Keamanan Digital
- Certificate Authority (CA) dan Tanda Tangan Elektronik
- Smart Card dan Sistem Otentikasi Digital
- Produk Digital Berbasis Keamanan Tertinggi
- Sistem Pembayaran dan Digital Identity
- Layanan Berbasis Blockchain dan Artificial Intelligence

PT Peruri Digital Security (PDS)

Skills

<ul>
	<li>Windows and Linux operating systems</li>
	<li>Network troubleshooting</li>
	<li>Database management</li>
	<li>Virtualization technologies (e.g., VMware, Hyper-V)</li>
	<li>Scripting languages (e.g., Python, Bash)</li>
	<li>Remote desktop software</li>
	<li>Ticketing systems</li>
</ul>

Job Description

<ul>
	<li>Provide advanced technical support for hardware, software, and network issues.</li>
	<li>Diagnose and resolve complex technical issues escalated from L2 support.</li>
	<li>Collaborate with engineering teams to address software bugs and user interface issues.</li>
	<li>Assist in the deployment and configuration of IT systems and applications.</li>
	<li>Document all technical solutions and maintain accurate records for future reference.</li>
	<li>Ensure compliance with company policies and industry standards</li>
</ul>

Technical Support L3 Shifting By Project

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

Key Responsibilities 
 • Support the sales team in identifying customer requirements and translating them into technical solutions. 
 • Design and propose solutions based on Microsoft Modern Workplace and Security technologies. 
 • Deliver technical presentations, product demonstrations, and solution workshops to customers. 
 • Develop solution architectures, technical proposals, and Bill of Quantity (BoQ). 
 • Work with customers during proof-of-concept (POC) and technical validation. 
 • Collaborate with vendors and internal engineering teams to ensure successful solution delivery. 
 • Stay updated with the latest Microsoft technologies and industry trends.

Technical Engineer Microsoft Modern Workplace & Security

PT Garuda Maintenance Facility Aero Asia Tbk ("GMF", "ticker code: GMFI") is a company engaged in the maintenance, repair, and overhaul of aircraft and industrial services. As the largest MRO service provider in Indonesia, with more than 70 years of experience, GMF originated as Garuda Indonesia Technical Division. Located in the Soekarno Hatta International Airport, GMF has customers from more than 70 countries worldwide. As a world-class MRO, GMF has obtained civil aviation authority certifications from more than 20 countries, including FAA (America), EASA (Europe), CASA (Australia), and DGCA (Indonesia). In 2017, GMF became a public company by releasing its share to the public. Currently, GMF is expanding its business by penetrating the industrial gas turbine engine market. Thus, GMF is expected to realize its vision to become the most valuable MRO company through its mission in providing integrated and reliable maintenance solutions as a contribution to the nation.

Specialties: MRO, Airframe Maintenance, Line Maintenance, Engine & APU Services, Component Services, Engineering Services, Material Services, Cabin Services, Learning Services, GSE Services, Military & Defense MRO, and Industrial Services.

PT Garuda Maintenance Facility Aero Asia Tbk

The Aircraft Painting Technician at PT Garuda Maintenance Facility Aero Asia Tbk (GMF) will be responsible for performing aircraft painting processes, including surface preparation, coating application, and finishing activities. This role focuses on ensuring high-quality paint application to maintain aircraft appearance, protection, and compliance with safety and regulatory standards.

Key Responsibilities:

<ul>
	<li>Perform surface preparation activities such as cleaning, sanding, and masking prior to painting</li>
	<li>Apply primer, basecoat, and topcoat using approved painting techniques and materials</li>
	<li>Operate painting equipment including HVLP spray systems and electrostatic application tools</li>
	<li>Ensure proper color matching and coating thickness in accordance with technical specifications</li>
	<li>Inspect painted surfaces to identify defects and perform necessary touch-ups or corrections</li>
	<li>Follow Safety Data Sheets (SDS) and safety procedures when handling hazardous materials</li>
	<li>Maintain cleanliness and organization of the work area and equipment</li>
	<li>Support maintenance schedules to meet aircraft Return to Service (RTS) targets</li>
	<li>Comply with all safety, quality, and regulatory requirements set by authorities, customers, and GMF</li>
	<li>Collaborate with team members to ensure efficient and high-quality work output</li>
</ul>

Aircraft Painting Technician

<ul>
	<li>Create pre-sales product pricing and scope of work documents</li>
	<li>Provide pre-sales technical consulting to promote Quest Software’s database performance solutions via the telephone, remote technologies and onsite engagements</li>
	<li>Manage Proof-of-Concept engagements throughout the entire sales cycle</li>
	<li>Represent Quest Software’s database performance solutions at relevant trade shows and user groups</li>
	<li>Contribute as an effective member of a sales team by attending sales calls and hosting technical sessions</li>
	<li>Take active/ownership role in resolving issues and challenges within the product sales process</li>
	<li>Make product presentations, answers prospects questions and is knowledgeable about prospects business need</li>
	<li>Assist the development of sales plans and strategies</li>
</ul>

Presales Consultant

Mobius helps you provide quality, best-in-nation tech talent to support your business. together with you, we turn ideas into digitalized reality. From tech consulting to outsourcing, Mobius helps you reach your tech goals.
Our dedicated and agile-ready professionals are here to support your business's digital journey.

Mobius Digital

We are hiring developers for projects with one of the biggest reputable conglomerates in Indonesia.

With us, you will be exposed to many exciting challenges and opportunities to grow through developing our websites, mobile apps, mobile websites, and applications across our business units.

Programming stack we are looking for : Data Scientist

Do reach out to us if you believe you have the relevant skills, looking forward to working together with you!

Senior Data Scientist

PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.

Reycom Document Solusi (RDS Group)

<ul>
	<li>Bertanggung jawab terhadap proses instalasi, perbaikan dan maintenance mesin yang terjual ke customer</li>
	<li>Memberikan support kepada customer, baik secara remote ata on-site</li>
	<li>Membantu teknisi lapangan dalam melakukan troubleshoot</li>
	<li>Melakukan pendataan dan komunikasi dengan principal untuk proses claim dan warranty</li>
</ul>

Teknisi Mesin Digital

ALGORITHMICS is an international Programming & Mathematics school for children from 5 to 17 years old, with over 300,000 students currently studying globally. In our classes, we help children take the first step into the world of IT and develop their math knowledge by playfully teaching them and finding an individual approach to each child using a unique methodology and specifically developed online platform.

Algorithmics Global FZE

Algorithmics adalah sekolah internasional programming &amp; matematika untuk anak-anak, dengan jumlah siswa lebih dari 500,000 di seluruh dunia. Kelas kami memiliki tujuan yakni membantu anak-anak untuk mengambil langkah pertama mereka dalam dunia IT dan mengembangkan kemampuan dan pemahaman mereka tentang matematika dengan metode pembelajaran yang menyenangkan dengan mengajar mereka sambil bermain dan menemukan pendekatan individu untuk setiap anak menggunakan metodologi unik dan platform online yang dikembangkan secara khusus.

Untuk dapat bekerja, Anda diwajibkan menguasai Bahasa Indonesia, dan dapat berkomunikasi dengan bahasa Inggris.

Penempatan : WFH/WFA

Apa yang akan Anda lakukan :

Memimpin jalannya Kelas Uji Coba untuk satu orang anak dan orang tuanya

Menjual program kursus di Algorithmics

Menindak lanjuti klien setelah Kelas Uji Coba jika negosiasi belum membuahkan hasil

Hari Kerja :

5 hari/minggu

Harus bisa bekerja di akhir pekan

Harus dapat mengambil jumlah minimum kelas uji coba sesuai aturan perusahaan

Jam Kerja :

8 jam/hari (7 jam kerja dan 1 jam istirahat)

Kami memiliki rekomendasi waktu, Anda dapat memilih sendiri waktu mulai bekerja dan waktu selesai bekerja dalam rentang jam ini:

Hari Biasa : 14.00 - 22.00 WIB

Akhir Pekan : 09.00 - 22.00 WIB

Keuntungan yang akan Anda dapatkan :

Gaji yang kompetitif

Bekerja 100% dari mana saja

Jadwal kerja yang fleksibel

Lingkungan kerja yang nyaman

Kesempatan untuk meningkatkan kemampuan

Jenjang karir luas

Support system yang canggih dan profesional

Kesempatan menjaring lebih banyak koneksi dengan dan antar negara lain

Minimum Qualifications

Bergabunglah bersama kami apabila Anda :

Senang berinteraksi dengan anak-anak

Mencintai dunia pendidikan

Memiliki keterampilan dalam berkomunikasi, mempromosikan sesuatu, menjual sesuatu, dan melakukan negosiasi dengan meyakinkan pelanggan

Mencari pekerjaan Remote/WFH/WFA dengan gaji kompetitif

Lulusan baru dari Pemasaran/Manajemen/Bisnis/Ekonomi dipersilakan

Kami membuka kesempatan kepada Anda dengan persyaratan :

Memiliki pengalaman di bidang sales B2C/B2B/B2G, B2C menjadi nilai tambah

Memiliki pengalaman mengajar/training/coaching/mempresentasikan sesuatu menjadi nilai tambah

Memiliki pengetahuan tentang dunia pemrograman terutama Python dan Scratch menjadi nilai tambah

Tidak diperkenankan memiliki pekerjaan lain yang cukup menyita waktu

Memiliki Laptop/PC/Komputer pribadi dan koneksi internet yang baik

Educational Consultant

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and is backed trusted international investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

We are looking for a Tech Talent Acquisition professional who will partner closely with hiring managers to attract and hire top technical talent. In this role, you will manage the end-to-end recruitment process, from sourcing candidates to coordinating interviews and closing hires. You will play a key role in building strong talent pipelines, improving hiring processes, and ensuring a smooth candidate experience. This position requires someone who can work quickly, communicate effectively with stakeholders, and support the company’s growing technology team.

Job Description:

<ul>
	<li>Partner with hiring managers to understand current and future hiring needs across technical teams.</li>
	<li>Define and align candidate selection criteria based on role requirements and team objectives.</li>
	<li>Source and attract qualified candidates through multiple channels, including job boards, professional networks, and social media platforms.</li>
	<li>Manage the end-to-end recruitment process, including candidate sourcing, screening, interview coordination, and offer stage.</li>
	<li>Conduct initial screening calls to evaluate candidates’ technical background, experience, and role fit.</li>
	<li>Review and assess candidate applications through the Applicant Tracking System (ATS) to ensure efficient recruitment tracking.</li>
	<li>Create and refine job descriptions, interview questions, and hiring frameworks aligned with technical role requirements.</li>
	<li>Coordinate interview processes between candidates and hiring teams to ensure a smooth and timely recruitment experience.</li>
	<li>Participate in job fairs, recruitment events, and talent community initiatives to build a strong tech talent pipeline.</li>
	<li>Collaborate with cross-functional teams to forecast quarterly and annual hiring needs and support workforce planning.</li>
</ul>

Tech Talent Acquisition, Project Based

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li>Monitor software systems to ensure their reliability, performance, and availability for 24x7 by shifting.</li>
	<li>Monitoring incident from Jira tickets from L2 Team and follow up to related teams.</li>
	<li>Trace the problems with related logs and documents.</li>
	<li>Monitor the log files to manage infrastructure.</li>
	<li>Support and respond issued by using email, chat, ticket comments and phone.</li>
	<li>Work proactively to prevent incidents from reoccurring.</li>
	<li>Collaborate with development teams and other stakeholders to identify the potential risks.</li>
	<li>Identified and analyze the issue with logs and documents.</li>
	<li>Once the issue is done, continuously monitor and review the effectiveness solutions.</li>
	<li>Managing infrastructure using tools like DBeaver, Postman, Putty, Visual Studio and Google cloud console.</li>
	<li>Performance reporting the system and infrastructure.</li>
	<li>Help the testing team for managing user's database on the application system.</li>
	<li>Assisting developers during testing or deployment relate request or problems.</li>
	<li>Managing observability tools and reliability processes.</li>
	<li>Developing automation for monitoring, deployment, and recovery.</li>
</ul>

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