Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting edge technology to enable businesses to unlock their full potential

About the Client

Our client is a US-based logistics provider recognized for delivering reliable, efficient, and customer-focused supply chain solutions. With years of experience in domestic and international freight, they support shippers through smart processes, responsive communication, and modern operational tools. Their services cover a wide range of logistics needs, ensuring that every shipment is handled with accuracy, transparency, and care.

Schedule: Night Shift

Location: Fully Remote (WFH)

 

The Mission: 
To ensure every air import shipment reaches its destination efficiently and compliantly—by proactively identifying risks, resolving exceptions, and taking full ownership from arrival to delivery.

What You'll Do:

<ul>
	<li>Own end-to-end air import shipments, from pre-alert to final delivery and billing closure</li>
	<li>Proactively identify and resolve shipment exceptions, including:</li>
	<li>Flight delays, rollovers, or offloads</li>
	<li>Missing or incorrect documentation</li>
	<li>Customs clearance issues or holds</li>
	<li>Cargo availability and handling delays</li>
	<li>Take decisive action to recover shipments at risk, coordinating with airlines, agents, brokers, and trucking providers</li>
	<li>Ensure compliance with U.S. import requirements, including coordination of AMS (Air AMS / ACAS) filings</li>
	<li>Validate shipment documents (MAWB/HAWB, invoice, packing list) and correct discrepancies before they impact clearance or delivery</li>
	<li>Monitor cargo arrival, free time, and warehouse status to prevent storage charges—act before issues escalate</li>
	<li>Communicate clearly with clients, not just updates but solutions and next steps when issues arise</li>
	<li>Escalate when needed—but only after exploring and driving possible resolutions</li>
	<li>Validate costs, flag discrepancies, and ensure accurate and timely billing</li>
	<li>Maintain accurate shipment records and milestone updates in TMS</li>
</ul>

Air Import Specialist

PT Garuda Maintenance Facility Aero Asia Tbk ("GMF", "ticker code: GMFI") is a company engaged in the maintenance, repair, and overhaul of aircraft and industrial services. As the largest MRO service provider in Indonesia, with more than 70 years of experience, GMF originated as Garuda Indonesia Technical Division. Located in the Soekarno Hatta International Airport, GMF has customers from more than 70 countries worldwide. As a world-class MRO, GMF has obtained civil aviation authority certifications from more than 20 countries, including FAA (America), EASA (Europe), CASA (Australia), and DGCA (Indonesia). In 2017, GMF became a public company by releasing its share to the public. Currently, GMF is expanding its business by penetrating the industrial gas turbine engine market. Thus, GMF is expected to realize its vision to become the most valuable MRO company through its mission in providing integrated and reliable maintenance solutions as a contribution to the nation.

Specialties: MRO, Airframe Maintenance, Line Maintenance, Engine & APU Services, Component Services, Engineering Services, Material Services, Cabin Services, Learning Services, GSE Services, Military & Defense MRO, and Industrial Services.

PT Garuda Maintenance Facility Aero Asia Tbk

The Aircraft Maintenance Technician (AMT) at PT Garuda Maintenance Facility Aero Asia Tbk (GMF) will be responsible for managing the maintenance of aircraft systems, engines, and avionic systems. Key responsibilities include:

<ul>
	<li>Aircraft Systems Management: Overseeing the maintenance and repair of aircraft systems, engines, and avionic systems</li>
	<li>Technical Expertise: Utilizing a comprehensive understanding of aircraft component structures, electrical systems, blueprints, and diagrams</li>
	<li>Tool and Equipment Mastery: Employing expertise in the use of specialized tools and equipment for efficient maintenance operations</li>
	<li>Compliance and Safety: Adhering to aircraft maintenance guidelines, work instructions, technical manuals, and aviation safety regulations</li>
</ul>

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Air Import Specialist

Aircraft Technician