Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across a range of industries. We provide professional, English-speaking customer support, including answering incoming calls, taking accurate messages, handling bookings, and assisting customers on behalf of our clients. Our services are designed to help businesses maintain reliable phone coverage without hiring in-house staff.

Our team operates fully remotely, with contractors based in Indonesia providing support to international clients, primarily in the UK. Agents handle a variety of tasks depending on client requirements, including call answering, appointment scheduling, basic customer enquiries, and administrative support. Work is flexible and based on client demand, offering the opportunity to work from home, use your English skills in a professional environment, and be part of a growing international remote support team.


Nomad Assisted Ltd

Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across multiple industries. We are currently hiring English-speaking remote contractors in Indonesia to assist with answering incoming calls, taking messages, handling bookings, and providing professional customer support on behalf of our clients.

This is a fully remote position where you will work from home using your own laptop and internet connection. You will be handling calls for UK-based businesses and must be confident in communicating in clear, professional English.

Work Structure (0-Hour Contract)

This role operates on a flexible 0-hour contract, meaning there are no guaranteed hours. Work will be offered when client demand becomes available. As new clients join, shifts and coverage requests will be shared with the team, and contractors can confirm availability.

You will be added to a team communication channel where available work is posted. When you accept a shift, you will handle incoming calls remotely during that time. This structure allows flexible working hours based on availability and business demand.

Responsibilities

<ul>
	<li>Answer incoming business calls professionally</li>
	<li>Take accurate messages and customer details</li>
	<li>Handle appointment bookings where required</li>
	<li>Respond to basic customer enquiries</li>
	<li>Follow client-specific call instructions</li>
	<li>Log call outcomes and notes clearly</li>
	<li>Maintain a professional and friendly tone at all times</li>
</ul>

Pay &amp; Benefits

We offer competitive pay (daily-rate equivalent) depending on hours worked. This is a flexible remote opportunity with the potential for ongoing work as we grow.

New contractors will also receive a $20 sign-up bonus / welcome payment after successful onboarding.

 

If you have any questions about the role, feel free to message us directly on WhatsApp at +44 7999 295111 and we’ll be happy to help.

Remote Call Handling Assistant

PT Computrade Technology International (CTI Group) has been focused on distributing and providing IT solution for Indonesian’s enterprises and SMBs since 2003. For more than a decade, we’ve created differences through technology by collaborating with numerous well-known worldwide IT brands. With a strong vision to be the most preferred IT infrastructure provider in the Southeast Asia, together with our dedicated and hardworking team, today, we have become a multinational company with two abroad regional offices located in Malaysia and Philippine.

Supported by hundreds of professionals and skillful digital talents, we’ve been trusted by countless of businesses across industries to help them unleash their business potential by using technology and bring their business to the next level to keep competitive. Today, CTI Group is one of the leading distributors and provider of IT solutions in Indonesia.

CTI Group

Role Description

This is a full-time on-site role for a Network Engineer located in the Jakarta Metropolitan Area. The Network Engineer will be responsible for understanding client business needs and translating them into effective network and data center solutions.

The role includes designing, presenting, and implementing network architectures, conducting technical demonstrations and proof-of-concept (PoC) testing, and ensuring solutions meet customer expectations. The Network Engineer will also prepare technical documentation and collaborate with internal teams to deliver reliable, secure, and scalable network infrastructure.

Network Data Center Consultant

Assyifa Learning Center menjadi mitra bimbingan belajar yang profesional untuk mewujudkan murid yang cerdas dan berakhlak.


CV. Assyifa Learning Center

<ol>
	<li>Membuat perencanaan program Bimbel yang akan berlangsung</li>
	<li>Melakukan koordinasi dengan pihak-pihak terkait seperti sekolah, lembaga, dan divisi lainnya</li>
	<li>Menyusun jadwal bimbel setiap pekannya</li>
	<li>Melakukan supervisi/pengawasan ke lapangan ketika program tengah berlangsung</li>
	<li>Menyelesaikan permasalahan yang timbul di lapangan berkaitan dengan program</li>
</ol>

Koordinator Program Bimbel

PT Peruri Digital Security  (selanjutnya disebut  PDS ) adalah anak perusahaan dari  Perum Percetakan Uang Republik Indonesia  ( Perum Peruri ) yang didirikan pada tanggal 15 September 2011 berdasarkan Akta Notaris No. 22, bertepatan dengan peringatan 40 tahun Peruri. Pendirian ini merupakan respons strategis atas perkembangan teknologi informasi dan komunikasi yang mengubah secara fundamental cara masyarakat bertransaksi, mengelola data, dan mengamankan dokumen

Sebagai perusahaan induk yang memiliki mandat untuk mencetak dokumen negara dan dokumen bernilai tinggi, Peruri melihat urgensi untuk melakukan diversifikasi usaha melalui penguatan kapabilitas digital. PDS menjadi wahana strategis untuk memastikan Peruri dapat beradaptasi dan tetap relevan dalam menghadapi era digitalisasi global yang bergerak cepat. Saat ini, 99,78% saham PDS dimiliki oleh Peruri, dengan fokus utama pada pengembangan seperti:

Solusi Keamanan Digital
- Certificate Authority (CA) dan Tanda Tangan Elektronik
- Smart Card dan Sistem Otentikasi Digital
- Produk Digital Berbasis Keamanan Tertinggi
- Sistem Pembayaran dan Digital Identity
- Layanan Berbasis Blockchain dan Artificial Intelligence

PT Peruri Digital Security (PDS)

<ul>
	<li>Mengelola aktivitas operasional harian Contact Center / Command Center, termasuk pengaturan shift, kehadiran, dan distribusi pekerjaan agen.</li>
	<li>Memastikan seluruh laporan, tiket, dan insiden pelanggan ditangani sesuai SLA dan prosedur yang berlaku.</li>
	<li>Melakukan monitoring dan eskalasi penanganan insiden ke tim teknis internal maupun pihak ketiga (vendor/mitra).</li>
	<li>Mengkoordinasikan penanganan insiden kritikal (major incident) secara cepat dan terstruktur.</li>
	<li>Melakukan quality control terhadap layanan agen, termasuk evaluasi kinerja dan kepatuhan terhadap SOP.</li>
	<li>Melaksanakan briefing, coaching, dan pembinaan kepada agen Contact Center / Command Center.</li>
	<li>Menyusun dan menyampaikan laporan operasional harian, mingguan, dan bulanan kepada atasan.</li>
	<li>Menjadi penghubung (liaison) antara Contact Center / Command Center dengan unit kerja lain (IT, Network, NOC, Project, Vendor).</li>
	<li>Mengidentifikasi peluang perbaikan proses dan memberikan rekomendasi peningkatan layanan (continuous improvement).</li>
	<li>Mendukung pengembangan dan optimalisasi penggunaan sistem CRM, ticketing, dan monitoring.</li>
</ul>

Team Leader Helpdesk Shifting By Project

By 2020, Seven Retail had established itself as a House of Brands, integrating multiple business units under a cohesive strategy focused on lifestyle services. One of these business units is Sparks Music, which operates under Sparks Education. Each venture is thoughtfully developed with the ambition to become a leader in its category, while upholding the company’s commitment to quality, accessibility, and bold innovation. Seven Retail’s mission is to make exceptional, high-quality lifestyle experiences accessible, empowering people to maximize their income and enjoy a higher standard of living.

Sparks Music is a children’s music education company that delivers a fun, structured, and internationally standardized learning experience through Indonesia’s first Adventure-Based Learning approach in music education. Sparks Music is dedicated to nurturing a lifelong love for music while developing comprehensive musical skills. This is supported by certified and experienced teachers, internationally recognized curricula, and close collaboration with parents.

Seven Retail - Sparks Music

- Oversee daily operational activities at the Center

- Achieve sales targets and drive Center growth

- Manage the team, evaluate performance, provide coaching, and build a positive workplace culture

- Prepare accurate reports on Center performance, finances, class activities, and marketing initiatives

- Ensure customer satisfaction and maintain strong relationships with members

Education Branch Manager

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Responsibilities:

<ul>
	<li>Provide EF English Course complete information and consultation to potential students</li>
	<li>Work hand-in-hand with another department to provide a positive memorable learning experience</li>
	<li>Establish positive long-term relationships with all EF Customers as well as maintain the students’ database in the respective center</li>
	<li>Ensure good quality business in the respective center</li>
	<li>Creating an accountable sales management database</li>
</ul>

Course Consultant B2C Jakarta

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

OttoDigital Group

<ul>
	<li>Review planning designs and coordinate with consultants regarding technical agreements</li>
	<li>Conduct reviews and coordination with consultants related to the Bill of Quantities (BOQ)</li>
	<li>Review shop drawings, project material documents, and technical specifications</li>
	<li>Attend testing sessions and validate reports regarding equipment function and quality during FAT, SAT, and IST</li>
	<li>Coordinate with multiple vendors during the tender, installation, and testing processes</li>
	<li>Review technical documents that have been validated during the construction process</li>
	<li>Assist the sales team by providing technical information for tender purposes</li>
	<li>Ensure the data center building meets local and international standards to maintain the quality of systems and services</li>
</ul>

Project Engineer Mechanical

Deptech Digital is an IT company that is focused on web technology. Founded in 2005, Deptech Digital has had a variety of experiences in dealing with various information technology projects, including website design, web portals, management information system, SMS gateway, intranet applications, ecommerce and social media application. Our professional team constantly strive for new innovations, solutions and are always keeping up with the latest technology trend in order to provide the best solution for our clients.

Deptech Digital Indonesia

Responsibilities:

<ul>
	<li>Handle development and maintenance of SAP FICO module (Finance focus) module.</li>
	<li>Optimize the system interface between SAP and other production systems.</li>
	<li>Perform troubleshooting related to SAP FICO system and production interface.</li>
	<li>Review and prepare documents related to information security standards (ISO 27001).</li>
	<li>Support the implementation of quality, environmental, and OHS management system policies according to ISO 9001, ISO 14001, and ISO 45001 standards.</li>
	<li>Collaborate with cross-functional teams to ensure optimal system integration.</li>
	<li>Perform system process documentation according to internal procedures and audit requirements.</li>
</ul>

IT SAP System Engineer Module FICO

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li>Manage and troubleshoot network connectivity between cloud and on-premise infrastructure.</li>
	<li>Handle integration and connectivity for API services and Virtual Account systems, supporting both internal and external users.</li>
	<li>Implement and manage Network Access Control (NAC) solutions using Aruba ClearPass.</li>
	<li>Conduct security testing and validation for NAC implementations to ensure compliance and reliability.</li>
	<li>Support Data Center and Disaster Recovery Center (DRC) setup, testing, and operations.</li>
	<li>Design, review, and optimize network architecture to ensure scalability, performance, and security.</li>
	<li>Configure and maintain routing protocols, including OSPF and static routing.</li>
	<li>Monitor, analyze, and troubleshoot network performance issues across infrastructure.</li>
	<li>Review, evaluate, and optimize firewall policies to maintain network security standards.</li>
	<li>Manage VPN connectivity (SSL VPN and IPsec VPN) for secure remote access and site-to-site communication.</li>
	<li>Handle connectivity between on-premise systems and cloud environments.</li>
	<li>Monitor and troubleshoot firewall systems, particularly Palo Alto and Fortinet devices.</li>
</ul>

IT Network Engineer

Universal BPR is a community bank founded in 2003 by Kaman Siboro and Stephen Satyahadi - two individuals with more than 30 years of experience in banking sector. The bank is engaged in the provision of loan, saving and deposit to individuals and SMEs. For lending segment, the current ticket size is ranging from 100 million to 10 billion rupiah per customer.

Universal BPR group currently operates 10 branches located in 8 cities of Indonesia.

Universal BPR is registered and regulated by OJK (financial services authority) and is a member of LPS (deposit insurance)

MISSION STATEMENT
To become a bank that focuses on improving the quality of life of the community with integrity, respect and continuous improvement.

MOTTO
Fast, Safe, Caring

Bank Universal BPR

<ul>
	<li>Carry out operational checks related to opening savings and deposit accounts</li>
	<li>Checking transaction call backs</li>
	<li>Conformity of monthly reports and bookkeeping</li>
	<li>Inspection of credit files and on the spot debtors</li>
</ul>

Internal Auditor

Starting with our vision and mission to become a leading digital marketing agency in Indonesia, in 2011, PT Toffee International was established as an agency specializing in digital marketing.

ToffeeDev has successfully helped more than 100 clients to revolutionize their businesses and products in the digital world. We also establish cooperation and become an Official Partner with Google, Pi Datametrics, and SEMrush to help your business continue to grow.

In addition to collaborating with well-known companies, ToffeeDev is also the initiator of SEOCon, an event where SEO Experts gather to discuss and share knowledge about SEO.

We believe in processes and innovations from young talent. Are you interested in being a part of ToffeeDev?

ToffeeDev

What You’ll Do

<ul>
	<li>Conduct outbound calls and follow-ups to find prospects</li>
	<li>Handle assigned leads for Local Business Optimization</li>
	<li>Conduct initial discovery and qualification calls using approved scripts</li>
	<li>Explain product value, features, and outcomes clearly to local business owners</li>
	<li>Build trust through consultative and professional communication</li>
	<li>Update CRM, schedule follow-ups, and hand over qualified leads to Consultants</li>
	<li>Follow sales process, call flow, and response time standards</li>
</ul>

What You’ll Get

<ul>
	<li>Hands-on sales experience with real local business prospects</li>
	<li>Continuous coaching, call reviews, and roleplay sessions</li>
	<li>Opportunity to grow into a full-closing Local Business Consultant</li>
	<li>Exposure to productized sales in a professional sales environment</li>
</ul>

Sales Advisor

Responsibilitites:

<ul>
	<li>Identify and acquire new customers (B2C &amp; B2B) as well as partnership opportunities</li>
	<li>Generate leads through networking, event activations, sponsorships, outreach, and market research</li>
	<li>Build and maintain strong relationships with clients and key stakeholders</li>
	<li>Develop business proposals, presentations, and sales pitches</li>
	<li>Negotiate contracts and successfully close deals</li>
	<li>Monitor market trends and competitor activities</li>
	<li>Collaborate closely with sales, marketing, and operational/center teams</li>
</ul>

Business Development Specialist

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

Are you passionate about IT infrastructure solutions and driven by revenue growth?

We’re looking for a dynamic professional to lead direct sales initiatives while building strong strategic partnerships in the IT infrastructure space.

If you thrive in a target-driven environment and enjoy building long-term business relationships, this role is for you.

 

What You’ll Do

<ul>
	<li>Drive end-to-end direct sales for IT infrastructure solutions</li>
	<li>Develop and manage strategic partnerships with vendors and channel partners</li>
	<li>Expand key accounts and identify upselling/cross-selling opportunities</li>
	<li>Build and maintain a strong sales pipeline to achieve revenue targets</li>
	<li>Contribute to market expansion and growth strategy</li>
</ul>

IT Sales

PT Kliring Penjaminan Efek Indonesia (KPEI) was established in 1996 as a Clearing and Guarantee
Institution or Central Counterparty (CCP) for the Indonesian capital market. In accordance with Law
No. 8 of 1995 on Capital Market, the Government of the Republic of Indonesia designated KPEI as
part of the Self-Regulatory Organization (SRO) of the Indonesian capital market, together with PT
Bursa Efek Indonesia (IDX) and PT Kustodian Sentral Efek Indonesia (KSEI). 

As an entity, KPEI’s line of business is to organize clearing of securities exchange transaction and
regulated over-thecounter (OTC) transactions as well as securities exchange settlement guarantee.
The development of industry and economy has enabled KPEI to expand its business activities by
conducting other financial supporting services, with the approval of the Financial Services Authority
(FSA) and in accordance with applicable laws and regulations. The year 2020 marked another
milestone of KPEI as it expanded its role as central counterparty (CCP) of the OTC Derivative market
in order to support the Government’s program to develop and integrity, efficient, and transparent
money market.

PT Kliring Penjaminan Efek Indonesia (KPEI)

Pada posisi ini, Anda akan bertanggung jawab dalam pengelolaan keamanan teknologi informasi (IT security) untuk memastikan kepatuhan terhadap regulasi serta menjaga keandalan sistem TI perusahaan. Tanggung jawab ini mencakup dukungan implementasi UU Perlindungan Data Pribadi (UU PDP), pemenuhan ketentuan keamanan TI, pelaksanaan security audit tahunan, serta penguatan security governance, penanganan insiden keamanan TI, dan tindak lanjut hasil pengujian maupun simulasi keamanan. Dalam menjalankan peran ini, Anda juga akan terlibat dalam pemantauan dan tindak lanjut hasil Security Operations Center (SOC) serta memberikan pendampingan terkait insiden keamanan siber pada Anggota Kliring. Peran ini menuntut kemampuan pengelolaan prioritas, koordinasi yang baik, serta respons yang cepat dalam menangani dinamika ancaman keamanan TI yang semakin kompleks.

Staff IT Security

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.

While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.

Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.

Dekoruma

<ul>
	<li>Bekerja sebagai sales advisor di retail store.</li>
	<li>Melayani customer yang datang ke toko untuk aktivitas penjualan produk dan jasa Dekoruma.</li>
	<li>Mempromosikan dan menawarkan promo yang sedang berlangsung.</li>
	<li>Menerima dan mencatat pesanan customer melalui sistem komputer, secara langsung, atau melalui telepon/e-mail.</li>
	<li>Handle complain dari customer.</li>
	<li>Mengoperasikan mesin kasir dan closing pendapatan harian.</li>
	<li>Mengelola tampilan display di toko sesuai dengan standard Visual Merchandise.</li>
	<li>Bertanggung jawab untuk perhitungan inventory stock bulanan.</li>
	<li>Bertanggung jawab untuk proses pengiriman barang dari penerimaan – penghitungan – stockback – display.</li>
	<li>Bertanggung jawab menjaga kebersihan &amp; kerapihan area toko.</li>
</ul>

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