SUpost is the trusted online marketplace for university students. We launched over a decade ago and have grown into the largest used marketplace within the universities we serve. We believe trust is the heart of great e-commerce — and that students deserve a safer, friendlier place to buy, sell, and connect than the general internet. From textbooks to bikes to apartment listings to new friendships, SUpost is where the campus community comes together. Now we're ready to bring that magic to more campuses around the world — and we'd love to do it with you.

SUpost

Hi! I'm the founder of SUpost, the trusted online marketplace for the university communities. We're the go-to spot where university students buy and sell stuff, find roommates, score concert tickets, hire tutors, and connect with each other. Think of us as the friendly, university-only version of Facebook Marketplace, OLX or Craigslist — except people actually trust us.

We serve 131,000 users every year, we're profitable, and we've been around for over a decade. Now we're ready for our next adventure: expanding to more elite universities around the world — and we want you on the team to help make it happen.

This isn't a role where you'll be stuck in spreadsheets all day (though we do love a good spreadsheet). You'll be working directly with me, the founder, on the actual fun stuff that makes a startup grow.

What You'll Actually Do (the fun part)

<ul>
	<li>Business development — help us figure out which universities to launch in next and how to win them over</li>
	<li>Customer discovery — talk to real students, learn what they love (and hate), and bring those insights back to shape the product</li>
	<li>Product design input — share ideas on how the website should look, feel, and work for students</li>
	<li>Campus outreach — help us reach students at new universities and grow our community</li>
	<li>Founder collaboration — brainstorm, strategize, and execute together on growth experiments</li>
	<li>You'll learn what it actually takes to scale an online marketplace — not in theory, but by doing it.</li>
</ul>

Tools We Use

<ul>
	<li>Google Sheets &amp; Docs</li>
	<li>Dropbox Paper</li>
	<li>Telegram</li>
	<li>Zoom / Google Meet for video calls</li>
</ul>

Why This Role Is Awesome

<ul>
	<li>Direct mentorship from a Stanford grad (PhD, MS, BS — yes, all three!)</li>
	<li>Real ownership — you'll work on the things that move the needle, not coffee runs or busy work</li>
	<li>Fully remote — work from home, in your favorite hoodie</li>
	<li>Flexible hours — we care about results, not clock-watching</li>
	<li>Clear path to grow into Senior Operations, Team Lead, or Business/Strategy roles</li>
	<li>International team — you'll be working with people who genuinely care about building something meaningful</li>
	<li>Learn how startups really work — the messy, exciting, "we're figuring it out together" version</li>
</ul>

Who This Role Is Perfect For

<ul>
	<li>A curious, motivated early-career professional</li>
	<li>Someone who wants to build, not just check boxes</li>
	<li>A future leader who wants to grow alongside a startup</li>
	<li>Anyone interested in marketplaces, tech, business development, or product</li>
	<li>Ateneo and top-university graduates who want global exposure and real responsibility</li>
</ul>

Location

<ul>
	<li>Philippines (or wherever you call home)</li>
	<li>Fully remote (work from home)</li>
	<li>Open to future relocation opportunities</li>
</ul>

Salary

<ul>
	<li>Discussed during interview</li>
	<li>Base pay + performance-based incentives (because when we grow, you grow)</li>
</ul>

Perks &amp; Benefits

<ul>
	<li>Flexitime</li>
	<li>Work from home</li>
	<li>Mentorship &amp; career development</li>
	<li>Real startup experience (not the buzzword kind)</li>
</ul>

Virtual Teammate — Help Grow a Marketplace for University Students — Fully Remote, Training Provided

FLIN is a financial technology and advisory firm specializing in distressed consumer credit and subprime segments across Asia-Pacific.

FLIN delivers structured solutions to salaried employees (B2C) focused on: Debt Restructuring, Loan Consolidation, Refinancing Programs and Mediation and Negotiation Advisory

We are a profitable company with a group AUM of USD 400Mn+ as on FYE Mar 2026, backed by strategic investors from the US and India who manage diversified multi-million-dollar portfolios across finance, tech, and energy.

Our mission is to simplify financial health for everyday consumers (salaried employees) through innovation, empathy, and execution.

PT Flin Consultancy Indonesia

<ul>
	<li>Own a defined monthly mediation enrollment/debt consolidation disbursement quota</li>
	<li>Convert inbound and assigned leads into restructuring program enrollments</li>
	<li>Conduct structured financial assessment calls</li>
	<li>Present clear, compelling restructuring solutions</li>
	<li>Overcome affordability and trust objections decisively</li>
	<li>Maintain aggressive follow-up discipline to prevent lead leakage</li>
	<li>Close enrollments within defined cycle times</li>
	<li>Assess borrower exposure across multiple lenders</li>
	<li>Evaluate repayment capacity and urgency level</li>
	<li>Position restructuring and refinancing as a structured solution — not optional advice</li>
	<li>Ensure program affordability while protecting portfolio performance</li>
	<li>Maintain quality standards to prevent early drop-offs</li>
	<li>Maintain daily activity targets (calls, follow-ups, conversations)</li>
	<li>Track funnel stages: Contacted → Qualified → Offered → Enrolled/ IPA</li>
	<li>Identify stalled qualified leads and reactivate with urgency</li>
	<li>Minimize lead aging</li>
	<li>Utilize CRM/LMS for pipeline management and perform proactive follow-ups to accelerate closing.</li>
	<li>Ensure 100% CRM accuracy</li>
	<li>Coordinate closely with credit underwriting, product, marketing, and the growth team</li>
	<li>Ensure sales promises align with approval criteria</li>
	<li>Reduce rework and customer onboarding friction</li>
	<li>Support the quick resolution of onboarding and origination issues</li>
</ul>

Digital Sales

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Memantau kegiatan operasional toko, mengendalikan persediaan produk, serta mengusahakan pencapaian target penjualan dan target laba bagi toko</li>
	<li>Mendorong penjualan dan meningkatkan produktivitas ruang jual melalui active selling dan B2B Melakukan kegiatan dan aktivitas penjualan digital</li>
	<li>Menjalankan fungsi SPI (Sistem Pengendalian Internal)</li>
	<li>Memberikan laporan dan evaluasi bulanan (progress report)</li>
	<li>Memastikan operasional toko berjalan dengan lancar, antara lain mengatur jadwal karyawan, memastikan kesiapan sistem operasional, mengontrol ketersediaan produk dan kerapihan display, melakukan perubahan display dan visual merchandising, memastikan pelayanan dan penanganan keluhan berjalan baik</li>
	<li>Mencari dan maintain pelanggan</li>
	<li>Memastikan order customer terpenuhi Negosiasi dan penawaran produk kepada customer</li>
</ul>

Store Superintendent Gramedia Mall Artha Gading

<ul>
	<li>Mendorong penjualan dan meningkatkan produktivitas ruang jual melalui active selling dan B2B</li>
	<li>Melakukan kegiatan dan aktivitas penjualan digital</li>
	<li>Memastikan operasional toko berjalan dengan lancar, antara lain mengatur jadwal karyawan, memastikan kesiapan sistem operasional, mengontrol ketersediaan produk dan kerapihan display, melakukan perubahan display dan visual merchandising.</li>
	<li>Memastikan pelayanan dan penanganan keluhan berjalan baik</li>
</ul>

Store Superintendent Gramedia Mall Ciputra

Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

- Mendukung operasional administrasi harian. 
- Mengelola proses underwriting pinjaman dan administrasi loan. 
- Melakukan data entry, dokumentasi, serta memastikan akurasi data. 
- Berkoordinasi dengan berbagai stakeholder untuk proses approval dan tindak lanjut. 
- Menyusun laporan operasional serta melakukan monitoring data dan sistem.

Admin Kredit

Jendela Group is a property and asset management company specializing in property development, marketing, and integrated management services. The company is committed to delivering professional, transparent, and results-driven solutions for property owners, investors, and tenants.

With a strong focus on innovation and market-driven strategies, Jendela Group aims to maximize asset value while ensuring operational excellence and long-term sustainability. Supported by a dedicated and experienced team, the company continues to build trusted partnerships and create meaningful value in the property industry.

Jendela Group operates through several business lines, including Jendela360, Weltown, CariProperti, and Properti BU, each designed to address different segments of the property market and provide comprehensive end-to-end property solutions.

Jendela Group

🔥 Tanggung Jawab Utama 
1️⃣ Lead Handling &amp; Verification 
Menangani 90% inbound leads dari iklan. 
Melakukan verifikasi data unit (harga, legalitas, kondisi unit, alasan jual). 
Meminta dan mengumpulkan dokumen pendukung dari owner. 
Maintain database supply dan update status secara berkala. 
 
2️⃣ Price Analysis &amp; Market Research 
Melakukan riset harga pasar melalui marketplace (OLX, Lamudi, Rumah123, dll). 
Membandingkan harga listing vs harga transaksi realistis. 
Mengidentifikasi unit yang berpotensi below market. 
Memberikan rekomendasi harga penawaran berdasarkan margin target. 
 
3️⃣ Negotiation &amp; Deal Structuring 
Melakukan negosiasi harga dengan owner. 
Memahami dan menghitung biaya-biaya transaksi: 
Pajak (PPH, BPHTB) 
Anggaran notaris, administrasi apartemen, renovasi ringan 
Memastikan deal yang diambil masih sesuai target margin perusahaan. 
 
4️⃣ Coordination &amp; Survey 
Menjadwalkan survey unit dengan tim surveyor. 
Follow-up hasil survey dan update status. 
Koordinasi internal sebelum unit diputuskan untuk diambil. 
 
5️⃣ Active Hunting (Jika Inbound Slow) 
Hunting manual di marketplace. 
Membangun relasi dengan agent eksternal. 
Mengumpulkan informasi unit distress / butuh cepat.

Business Development Acquisition

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

<h1>Position Overview</h1>

Howel is looking for 1 Full-Time Marketing Specialist to become the company's marketing generalist.

This role goes beyond executing marketing campaigns. We are looking for someone who is genuinely interested in understanding our customers, competitors, brand positioning, business performance, and marketing channels to help make better marketing decisions.

You will work closely with the CEO and cross-functional teams to identify opportunities, generate insights, and continuously improve Howel's marketing performance across all channels.

This role is ideal for someone who enjoys solving business problems through marketing, rather than focusing on only one area such as advertising or content creation.

<h1>Key Responsibilities</h1>

Brand &amp; Business

<ul>
	<li>Develop a deep understanding of Howel's brand, products, customers, and business model.</li>
	<li>Understand customer behaviour and identify opportunities to strengthen the brand.</li>
</ul>

Marketing Strategy

<ul>
	<li>Participate in content planning and campaign brainstorming sessions.</li>
	<li>Contribute ideas to improve branding, customer experience, and overall marketing effectiveness.</li>
	<li>Support marketing decisions with data, research, and customer insights.</li>
</ul>

Research &amp; Analysis

<ul>
	<li>Conduct regular competitor research and market analysis.</li>
	<li>Study industry trends and identify opportunities for Howel.</li>
	<li>Review marketing performance across:
	<ul>
		<li>Meta Ads</li>
		<li>TikTok Ads</li>
		<li>Google Ads (if applicable)</li>
		<li>Shopee Ads</li>
		<li>TikTok Shop Ads</li>
		<li>Affiliate Marketing</li>
		<li>Marketplace performance</li>
		<li>Turn marketing data into actionable recommendations.</li>
	</ul>
	</li>
</ul>

Customer Insights

<ul>
	<li>Read customer chats, marketplace reviews, gift cards, and customer feedback to understand customer motivations, pain points, and purchasing behaviour.</li>
	<li>Translate customer insights into marketing improvements.</li>
</ul>

Cross-functional Collaboration

<ul>
	<li>Work closely with the CEO, Merchandise Team, Content Team, KOL Team, Marketplace Team, and other departments to execute marketing initiatives.</li>
</ul>

<h1>Requirements</h1>

We are looking for someone who is:

<ul>
	<li>Highly curious and eager to learn</li>
	<li>Possesses strong common sense and sound judgment</li>
	<li>Detail-oriented</li>
	<li>Analytical and data-driven</li>
	<li>Highly responsible with a strong sense of ownership</li>
	<li>Passionate about branding and customer experience</li>
	<li>Has good taste in branding, visual aesthetics, and customer experience</li>
</ul>

Marketing Knowledge

The candidate should have a solid understanding of:

<ul>
	<li>Branding</li>
	<li>Digital Marketing</li>
	<li>Performance Marketing</li>
	<li>Marketplace Marketing</li>
	<li>Affiliate Marketing</li>
	<li>Content Marketing</li>
	<li>Consumer Behaviour</li>
</ul>

Note: The candidate does not need to be an expert media buyer. However, they should understand marketing metrics, know how to analyse campaign performance, and be able to collaborate effectively with advertising specialists.

Marketing Specialist

<ul>
	<li>Serve as the primary point of contact for all customers enrolled in FLIN's Mediasi Utang Program</li>
	<li>Handle all customer concerns, queries, and complaints with professionalism, empathy, and efficiency</li>
	<li>Proactively reach out to customers at regular intervals to maintain engagement and program adherence</li>
	<li>Calm customers who receive communications from lenders' collection teams — explain their legal rights and provide structured guidance on how to respond</li>
	<li>Clearly communicate the do's and don'ts during the mediation program to prevent customer actions that could jeopardize negotiations</li>
	<li>Maintain thorough, up-to-date records of all customer interactions in the CRM system</li>
	<li>Act as the primary liaison between the Mediasi Utang Sales Team and the internal mediation and negotiation team</li>
	<li>Ensure smooth handover of customer cases from sales onboarding to active mediation management</li>
	<li>Relay mediation and negotiation updates received from lenders to customers in a timely, clear, and reassuring manner</li>
	<li>Flag customer concerns or case escalations to the mediation team and coordinate appropriate responses</li>
	<li>Align settlement structures with customer expectations and FLIN's operational standards</li>
	<li>Educate customers on unsecured lending structures: how interest accrues, penalty mechanics, and how collection cycles work</li>
	<li>Explain lender recovery stages and set realistic expectations on settlement timelines</li>
	<li>Inform customers of their legal rights and protections when dealing with debt collectors (in line with OJK guidelines)</li>
	<li>Advise customers to prioritize essential living expenses during financial distress</li>
	<li>Clarify the impact of delinquency on credit bureau records (SLIK OJK) and future financing eligibility</li>
	<li>Support customers in transitioning toward structured, responsible debt resolution</li>
	<li>Collect all program fees from enrolled customers in accordance with agreed payment schedules</li>
	<li>Monitor each customer's monthly savings plan progress and flag deviations early</li>
	<li>Provide personalized advice to customers on managing their savings plan, prioritizing repayments, and adjusting their financial behavior where necessary</li>
	<li>Escalate non-compliance or savings plan risks to the program manager and propose corrective actions</li>
	<li>Maintain accurate records of fee collections and savings milestones per customer</li>
	<li>Assist in conducting end-to-end negotiations with digital lenders, P2P platforms, multi-finance companies, and banks on behalf of enrolled customers</li>
	<li>Negotiate principal reductions, interest waivers, penalty eliminations, and systematic settlement timelines</li>
	<li>Manage settlements across current accounts, overdue accounts, and charged-off portfolios</li>
	<li>Ensure legally binding and compliant settlement documentation</li>
	<li>Success in lender negotiation will be assessed by: average discount secured, settlement success rate per lender, time-to-settlement, and Dana Talangan eligibility conversion rate.</li>
	<li>Analyze borrower cash flow, liabilities, and repayment capacity</li>
	<li>Determine optimal settlement sequencing in multi-lender situations</li>
	<li>Design phased settlement plans to unlock Dana Talangan's eligibility</li>
	<li>Monitor settlement KPIs: discount rate by lender category, closure cycle times, conversion rates, and customer drop-off rates</li>
	<li>Identify patterns in lender behavior to improve negotiation strategies</li>
	<li>Prepare structured performance and customer progress reports</li>
	<li>Utilize Excel, CRM, and internal dashboards to optimize outcomes</li>
</ul>

Persuasion and Negotiation

Customer Service

Communication Skills

Customer Research

Debt Mediation Consultant

<ul>
	<li>Conduct live streaming sessions for product promotion, audience engagement, and sales conversion through TikTok, Shopee, or Instagram</li>
	<li>Selling product by actively encouraging existing and new customers through live stream sessions</li>
	<li>Manage the execution of live streaming programs and social commerce activities across multiple digital platforms and marketplace channels</li>
	<li>Plan, manage and oversee content calendars and live streaming schedule while coordinating with hosts, content creators, and cross functional teamd to ensure seamless execution and optimal performance</li>
	<li>Monitor, evaluate, and analyze content/live streaming performance based on established KPI's, using insights and data drivenfindings to optimal future strategies</li>
</ul>

Social Commerce | Freelance | Jakarta

Didirikan pada tahun 2012, memulai bisnis sebagai penyedia layanan untuk ATM. Saat ini perusahaan mengembangkan solusi dan penyedia layanan multi-vendor, untuk menawarkan berbagai solusi dan layanan inovasi yang lebih luas.

VISI
Menghasilkan solusi dan layanan terbaik di bidang Layanan dan Konsultasi IT dengan upaya maksimal yang diarahkan pada kepuasan pelanggan.

MISI
Untuk membangun reputasi sebagai salah satu penyedia Solusi dan Layanan IT yang paling inovatif. Kami percaya dalam melakukan pekerjaan dengan cara yang paling efisien serta dengan metodologi yang kuat dan terstruktur, dengan evolusi bertahap dari kerja keras ke budaya kerja cerdas, untuk memenuhi kepuasan klien.

 
IT Consulting & Professional Services

To keep pace in the digital age while controlling costs and mitigating business risks, you can no longer depend on the past as a guide for the future. Leverage our consulting services and technology expertise to accelerate your business transformation and innovation strategies. We help you create and execute strategies to unlock opportunities, optimize processes, and uncover cost savings, with the offering as follow:

• Advisory Services. Our expert security consultants help you to secure your technologies by putting the right policies, processes, and architectures in place

• Architecture consulting services. Use existing and estimated future application traffic patterns to design a technology architecture for your organization. 

• Project and programmed management services. We support the successful execution of your IT projects using robust, proven project management methodologies.

•Application Customization and Programming Services. Our Developer expert could help you to provide the customization and enhancement of your existing applications.

 •QA and Automation Consultancy. Our QA and Automation expert will help you to ensure the quality of software development and deployment. Performing automated and manual tests to ensure the software created by developers is fit for purpose, include analysis of the software, and systems, mitigate risk and prevent software issues.

 

MITech

<ul>
	<li>Planning of sales strategies, the positioning in contrast to the competitors and the 
	 demonstration of the business.</li>
	<li>Working with a sales team to determine solutions to customers’ challenges and supporting the sales team to present proposals to clients.</li>
	<li>Preparation of presentations about the products or services with all their values for the usage of the sales department.</li>
	<li>Keep up to date with competitor and marketplace news and changes.</li>
	<li>Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands.</li>
	<li>Lead the solutions demos, respond to the clients RFP, ensure the proposed solutions tailored to the requirements.</li>
</ul>

Presales Consultant

PT. Laysander Technology, dikenal dengan “Laysander”, merupakan perusahaan Business Development in Printing Solutions yang didirikan oleh Edy Indranusa. Laysander merupakan salah satu perusahaan yang diakui dan telah membantu lebih dari 1.000 pelanggan di Indonesia sejak 2007. Laysander bermitra dengan Partner Ternama Dunia seperti Epson dan Liyu untuk menghadirkan solusi dan pengembangan bisnis pelanggan. Laysander memiliki banyak Business Consultant yang akan membantu entrepreneur dalam mengembangkan usahanya. Para Business Consultant melewati proses seleksi yang ketat dan Training agar dapat memberikan solusi terbaik bagi para entrepreneur.

PT. Laysander Technology

Kamu tahu ada peluang di luar sana yang belum dijamah. Kamu senang mencari, mendatangi, dan membangun hubungan dengan pemilik bisnis dari nol.

Di Laysander, kami tidak menunggu pelanggan datang. Kami aktif menemukan, mendekati, dan membantu pemilik usaha di industri cetak, tekstil, dan industri kreatif. Kami butuh seseorang yang punya inisiatif tinggi, tapi pendekatan kerjanya berbasis empati dan kepercayaan tekanan.

Kegiatan harianmu :

<ul>
	<li>Riset database prospek secara mandiri via internet, media sosial, marketplace, dan komunitas bisnis</li>
	<li>Kunjungi langsung calon pelanggan bangun hubungan, bukan sekadar tawarkan produk</li>
	<li>Pahami kondisi, tantangan, dan kriteria pembelian masing-masing prospek secara mendalam</li>
	<li>Kelola pipeline pelanggan dan update progress secara konsisten menggunakan sistem CRM Laysander</li>
	<li>Pastikan setiap transaksi diselesaikan dengan baik dan piutang pelanggan berjalan lancar.</li>
</ul>

Sales and Marketing Knowledge

Business Development

Negotiation

Public Relations (PR)

Closing Sales

Sales Executive — Pemburu Peluang B2B

Kamu tahu ada peluang di luar sana yang belum dijamah. Kamu senang mencari, mendatangi, dan membangun hubungan dengan pemilik bisnis dari nol.

Di Laysander, kami tidak menunggu pelanggan datang. Kami aktif menemukan, mendekati, dan membantu pemilik usaha di industri cetak, tekstil, dan industri kreatif. Kami butuh seseorang yang punya inisiatif tinggi, tapi pendekatan kerjanya berbasis empati dan kepercayaan tekanan.

Kegiatan harianmu :

<ul>
	<li>Riset database prospek secara mandiri via internet, media sosial, marketplace, dan komunitas bisnis</li>
	<li>Kunjungi langsung calon pelanggan bangun hubungan, bukan sekadar tawarkan produk</li>
	<li>Pahami kondisi, tantangan, dan kriteria pembelian masing-masing prospek secara mendalam</li>
	<li>Kelola pipeline pelanggan dan update progress secara konsisten menggunakan sistem CRM Laysander</li>
	<li>Pastikan setiap transaksi diselesaikan dengan baik dan piutang pelanggan berjalan lancar</li>
</ul>

OCBC Indonesia (formerly known as OCBC NISP) is the fourth oldest bank in Indonesia, which was founded in April 4th 1941 in Bandung under the name of NV Nederlandsch Indische Spaar En Deposito Bank.

OCBC Indonesia then grown to be a solid and dependable bank, especially in providing service for small business segments. It officially became a commercial bank in 1967, Foreign exchange bank in 1990 and public corporate in Indonesia Stock Exchange in 1994.

In the end of 1990, OCBC Indonesia managed to pass the Asia monetary crisis and the fall of banking industry without any recapitalization obligation aid from the government. OCBC Indonesia became one of the first few banks to resume lending during the crisis. This initiative enabled the Bank to note a high growth.

OCBC Indonesia good reputation and its promising growth has attracted the interest of International Finance Corporation (IFC), a part of World Bank Group, which then became a shareholder in 2001-2010 and from OCBC Singapore which then became the shareholder OCBC Indonesia. 

With the support from OCBC Bank-Singapore, OCBC Indonesia has implemented aggressive programmes to strengthen the infrastructure, human resources, information and technology, as well as office networking.

PT Bank OCBC NISP, Tbk is licensed and supervised by the Otoritas Jasa Keuangan (OJK) and is an LPS participant.

PT Bank OCBC NISP, Tbk

Position Overview

We are hiring Card Operations Officer to support credit and debit card operations. This role encompasses key functions including processing new card applications, operational services, financial processing, chargebacks, and debit card services. Training will begin with a focus on New Card Applications, then gradually expand to areas such as unsecured loans, limit increases, balance transfers, etc.

Key Responsibilities

<ul>
	<li>Process New Card Applications accurately and in accordance with SOPs.</li>
	<li>Support operational card services including limit change requests, balance transfers, etc.</li>
	<li>Process financial transactions related to cards (e.g., billing, payments, refunds).</li>
	<li>Handle chargeback cases and card settlements per company procedures.</li>
	<li>Coordinate with other teams (e.g., risk, finance, customer service) to resolve operational issues.</li>
	<li>Learn and master SME-level domain knowledge in unsecured credit, chargebacks, and card settlement after stabilizing in initial tasks.</li>
	<li>Report operational findings or anomalies to supervisors for further action.</li>
</ul>

Card Operation Officer

Solutech Indonesia Maju lahir dari kebutuhan pasar akan platform e-commerce yang khusus menyediakan barang-barang elektronik dengan harga terjangkau, produk asli, dan layanan pelanggan yang dapat diandalkan. Di tengah maraknya e-commerce umum yang menjual beragam kategori, pendiri Solutech melihat peluang besar untuk menghadirkan spesialisasi fokus pada elektronik.

PT Solutech Indonesia Maju

Ringkasan Posisi

Kami sedang membangun website e-commerce dan mencari Backend Developer untuk menangani backend aplikasinya, mulai dari API, database, autentikasi, hingga integrasi pembayaran. Pengembangan tidak akan berhenti di e-commerce. Ke depannya akan berlanjut ke website dan aplikasi internal lain untuk mendukung operasional perusahaan, sehingga posisi ini akan menangani beragam project dalam jangka panjang. Seluruh pengembangan berjalan di atas stack Next.js dan dikerjakan bersama tim Frontend.

Tanggung Jawab Utama

Backend &amp; API

<ul>
	<li class="text-justify">Membangun dan mengembangkan API route handlers serta server actions di Next.js.</li>
	<li class="text-justify">Menjaga struktur kode tetap rapi dengan layered architecture (service &amp; repository) supaya mudah dikembangkan dan di-maintain tim.</li>
	<li class="text-justify">Menerapkan input validation dan error handling yang konsisten di setiap endpoint.</li>
</ul>

Database &amp; Data

<ul>
	<li class="text-justify">Merancang dan mengelola database schema dengan Prisma (ORM) di atas PostgreSQL, termasuk meng-handle migration.</li>
	<li class="text-justify">Menulis query yang efisien dan menjaga konsistensi data, terutama pada operasi yang membutuhkan database transaction.</li>
</ul>

Fitur E-commerce

<ul>
	<li class="text-justify">Mengerjakan fitur inti e-commerce: product catalog, cart, checkout, order, hingga inventory/stok.</li>
	<li class="text-justify">Mengintegrasikan layanan pihak ketiga seperti payment gateway, notification service (mis. email/WhatsApp), dan shipping/courier service.</li>
</ul>

Keamanan &amp; Autentikasi

<ul>
	<li class="text-justify">Membangun authentication dan authorization (mis. JWT via cookie httpOnly dan role based access control).</li>
	<li class="text-justify">Mengamankan aplikasi dari security vulnerabilities seperti SQL injection dan XSS, serta menjaga data user.</li>
</ul>

Performa &amp; Keandalan

<ul>
	<li class="text-justify">Menjaga aplikasi tetap responsif saat traffic tinggi, mis. lewat caching (Redis) dan query optimization.</li>
	<li class="text-justify">Menyiapkan logging dan error monitoring supaya masalah cepat terdeteksi sebelum berdampak ke user.</li>
</ul>

Kolaborasi &amp; Kualitas Kode

<ul>
	<li class="text-justify">Menyepakati struktur data dan API contract bersama Frontend Developer.</li>
	<li class="text-justify">Bekerja dengan rapi: Git, code review, dokumentasi secukupnya, dan testing sebelum rilis.</li>
	<li class="text-justify">Mendukung proses deployment ke server on-premise (mis. dengan Docker atau CI/CD).</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

Backend Developer

Ziracle is a community powered ecommerce marketplace selling products from ethical and sustainable brands. We sell tens of thousands of products from 125 brands across apparel, home, beauty, kids, food, wellness and refills.

Ziracle LTD

This is a broad role well suited to someone with specialist ecommerce experience in a specific channel such as email or SEO that is looking for a broader role. 
 
Email marketing 

<ul>
	<li>Own the Klaviyo account end to end: strategy, build, send, and reporting</li>
	<li>Rebuild and maintain modular, mobile-responsive email templates</li>
	<li>Build and optimise automated flows including welcome, browse and cart abandonment, post-purchase, and win-back</li>
	<li>Plan and execute a weekly campaign calendar aligned to seasonal moments and brand launches</li>
</ul>

Brand communications

<ul>
	<li>Draft and send regular partner-facing updates to brands on the platform</li>
	<li>Coordinate co-marketing activity with brand partners, including cross-promotions and joint campaigns</li>
	<li>Collect assets, product information, and launch details from brand contacts</li>
	<li>Maintain a consistent brand voice across every outbound touchpoint</li>
</ul>

SEO and content

<ul>
	<li>Publish and optimise content on the site, applying on-page best practice</li>
	<li>Research keywords and build content briefs against commercial priorities</li>
	<li>Track rankings and organic traffic, and flag technical issues as they surface</li>
</ul>

Customer support

<ul>
	<li>Respond to customer enquiries across email and social channels</li>
	<li>Resolve order, delivery, and product questions, escalating to brands where needed</li>
	<li>Feed recurring customer questions and objections back into email copy and site content</li>
</ul>

There is some flexibility to shape the role based on experience and preferences.

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