August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Digital Strategist is primarily responsible for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio, and True Custom website products. 

Job Responsibilities: 

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Keep the project timeline within the approved schedule.</li>
	<li>Assist in tracking web project issues and drive their resolution. </li>
	<li>Create project status reports and deliver status updates to clients and managers. </li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well </li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Must undergo and pass Advanced IDX training. </li>
</ul>

Organizing and Planning

Project Management

Customer Service

Time Management

Account Management

Web Design

Decision-Making

Digital Strategist | Remote

The Art Director (AD) is primarily responsible for being the creative head of individual web design projects and is the client’s primary point of contact for design related matters.

He or she is tasked out with conceptualizing individual designs that are visually appealing and technically sound, all while designing with the client’s concerns in mind.

Additionally, the AD will work with a team of designers and developers for each project – the designers to illustrate and build the mock ups for the sites, and the developers to make the functional version of the custom sites.

Art Directors report to the Managing Art Director in the Manila office.

 

Responsibilities:

<ul>
	<li>Effectively communicate and articulate with clients their design concerns and solutions</li>
	<li>Keep in touch with clients on a regular basis for updates</li>
	<li>Be able to build rapport with all sorts of clients with differing personalities</li>
	<li>Be able to handle escalated and unhappy clients</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Learn basic literacy in the commonly used design programs</li>
	<li>Learn basic literacy in Wordpress</li>
	<li>Effectively work with and communicate with designers and developers</li>
	<li>Needs to have a minimum of 5 standard design completions or 20% of current project capacity per month, consecutive for 4 months.</li>
	<li>Should Maintain at least 70% project capacity for 1 trimester.</li>
	<li>Non-contacts are to be zeroed out every end of week.</li>
	<li>Should pass the AD Exam (Basic).</li>
	<li>Should pass PM Training (Basic).</li>
	<li>Should pass Advanced IDX training.</li>
	<li>Should pass Advanced SEO training.</li>
</ul>

HTML

Adobe Photoshop

Relationship Management

Adobe Illustrator

Communication Skills

Wordpress

Art Director | Remote

The Project Coordinator is primarily responsible for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
Responsibilities

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Keep the project timeline within the approved schedule.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

Key Competencies

<ul>
	<li>Great Communicator</li>
	<li>Team Player</li>
	<li>Eager to Learn and grow</li>
	<li>Well Organized</li>
	<li>Patient</li>
	<li>Flexible and Resourceful</li>
	<li>Tenacious and Assertive</li>
	<li>Good Attitude</li>
	<li>Coachable</li>
	<li>Creative</li>
</ul>

Stakeholder Management

Attention to Detail

Project Coordinator | Remote

The Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>To accomplish a Minimum of 7 marked completed projects of 30 in progress/Active Projects, (All products including SEO only if PM has completed training) per month, 28 completions for last 4 consecutive months, and/or a total of of 42 completions for last the 6 months.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Project Manager | Remote

The VIP Digital Strategist is primarily responsible for handling VIP clients that purchase Agentimage X, AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Manage the website projects in production.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible for ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Able to accomplish a Minimum of 2 website launches per month.</li>
	<li>Able to accomplish a minimum of 2 website design completions per month.</li>
	<li>Is able to obtain at least 3 5-star reviews per month.</li>
	<li>Is able to zero out non contacts every end of the week.</li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

CRM Software

VIP Digital Strategist | Remote

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Aces Call Center Jobs Inc.

<ul>
	<li>Answer and respond to customers' calls and mails relating to their technical issues.</li>
	<li>Diagnose, clarify, and/or resolve support requests.</li>
	<li>Seek appropriate guidance for more complex matters.</li>
	<li>Record all calls and questions relating to technical problems in the internal call database.</li>
	<li>Achieve computer system objectives by:
	<ul>
		<li>Gathering pertinent data.</li>
		<li>Identifying and evaluating options.</li>
		<li>Recommending a course of action.</li>
	</ul>
	</li>
	<li>Confirm program objectives and specifications by:
	<ul>
		<li>Testing new programs.</li>
		<li>Comparing programs with established standards.</li>
		<li>Making modifications.</li>
	</ul>
	</li>
	<li>Improve existing programs by:
	<ul>
		<li>Reviewing objectives and specifications.</li>
		<li>Evaluating proposed changes.</li>
		<li>Recommending changes.</li>
		<li>Making modifications.</li>
	</ul>
	</li>
</ul>

MS Office

Technical Support Representative

<ul>
	<li>Provide client support and technical issue resolution via email, phone, chat, and other electronic media</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

Technical Support Representative | Pasig

<ul>
	<li>Assist our clients in their project’s production process.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Try to keep the project timelines within the approved schedule.</li>
	<li>Continuously add value to our clients through top tier-customer service and developing “best-in-class” products/services with our product development team .</li>
	<li>Work with team members to develop creative solutions for clients and their website.</li>
	<li>Create an environment cultivating a high-level of customer service, excellence and performance for the team</li>
	<li>Report department performance on a weekly basis: important issues, what went well and what could be improved</li>
	<li>Stay up to date with industry best practices</li>
	<li>Regularly coordinate with the client and production teams regarding any new/updated processes or products</li>
	<li>Give feedback to the management team to improve products, services and customer experience.</li>
	<li>Maintain an objective approach on keeping clients happy and coming back for more work</li>
</ul>

Business Correspondence

Critical Thinking

Leadership skills

Website Project Coordinator | Remote

As a Human Resources Virtual Assistant, you will play a crucial role in supporting the VP of Operations in various HR functions through efficient and organized virtual assistance. Your responsibilities will include handling administrative tasks, facilitating communication, and ensuring smooth operations within the HR department. This role requires a proactive and detail-oriented individual with excellent communication skills and a strong understanding of HR processes. 

Responsibilities include:

<ul>
	<li>Administrative Support
	<ul>
		<li>Provide assistance to the VP of Operations</li>
		<li>Manage and organize HR documentation, including employee records and other relevant information.</li>
		<li>Schedule and coordinate interviews and meetings. </li>
		<li>Prepare reports and presentations for HR-related projects.</li>
	</ul>
	</li>
	<li>Data Management
	<ul>
		<li>Maintain accurate and up-to-date employee databases.</li>
		<li>Assist in data entry and validation processes related to HR software systems.</li>
		<li>Generate regular reports on HR metrics.</li>
		<li>Create SOPs, digital templates, and workflows.</li>
	</ul>
	</li>
</ul>

Report Writing

Record Keeping

Data Management

HR Virtual Assistant | Remote

For every website page, online ad, email newsletter or social media post, we need a high-quality copy to match. The right candidate should be able to adapt to the different tone and voice of our internal brands, while incorporating SEO best practices, in addition to being engaging and useful to the user.

 
What you’ll do:

Write new content for ad landing pages, SEO pillar pages, long-form content, how-to guides, case studies, social media captions, online ad copy, infographics and other marketing materials.

Work with internal teams and stakeholders (eg. product designers, engineers) to craft content that represents the amazing products they build.

Work with our marketing team to create content that promotes our brand and tone of voice.

Content Writer | Remote

The Digital Marketing Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our Internet Marketing Packages.

They also perform the following tasks:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Assist our clients through the website production process, website launch and help develop and/or implement an SEO strategy for our clients.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Act as subject matter expert when it comes to SEO and digital marketing.</li>
	<li>Hands-on experience in the development of a website in terms of content creation and the technical aspect of SEO.</li>
	<li>Assess client websites and make design, technical, and content recommendations.</li>
	<li>Create SEO content plans from scratch. Excellent online research skills and understanding of the client’s marketing goals is crucial for this role.</li>
	<li>Present the SEO game plan to the client in a way that is easily understandable.</li>
	<li>Monitor the performance of client’s SEO campaign, contribute professional insights and develop plans to capitalize on growth opportunities.</li>
	<li>Stay updated on search engine updates and SEO trends; communicate these to clients and our team, focusing on how changes can help improve results.</li>
</ul>

Digital Marketing

Search Engine Optimization (SEO)

Needs Analysis

SEO Project Manager | Night Shift | Remote

The purpose of the Social Media Manager role is to effectively coordinate, execute, and manage all social media marketing (organic &amp; paid) activities for our larger, more sophisticated clients. and nurture the client relationship.

The Social Media Manager is expected to be creative, organized, innovative, and personable in order to develop cutting-edge strategies and nurture successful client relationships, leading to increased client revenue.

Typical tasks include writing strategy and social media content plans, copywriting for your client’s posts, understanding client needs and writing proposals, creating/editing social media posts, reporting, arranging, and managing photoshoots.

 

Your Responsibilities

<ul>
	<li>Perform industry and competitor analysis for internal brands and clients</li>
	<li>Come up with social media strategies that are aligned with the client’s business goals</li>
	<li>Collaborate with other digital marketing teams such as SEO, Content, and PPC for a holistic online strategy and brand consistency</li>
	<li>Suggest and implement initiatives designed to improve process, production, and results</li>
	<li>Strategize social media ad campaigns specific to client objectives and KPIs</li>
	<li>Create social media content that is timely, engaging, and relevant to both the client’s brand and target market</li>
	<li>Stay up-to-date with current technologies and trends in digital marketing and social media tools, applications, and best practices</li>
	<li>Practice a multi-channel approach – have an extensive knowledge of digital channel integration (SEO/PPC/Content/Social)</li>
	<li>Conduct benchmark and comparison reports to measure impact. Analyze and review effectiveness of campaigns in an effort to maximize results and evolve brand strategies.</li>
	<li>Think outside the box – understand that digital marketing is not a one-size-fits-all platform</li>
</ul>

Social Media Specialist | Remote

<ul>
	<li>Assist users in identifying technical issues and finding right solutions</li>
	<li>Conduct remote troubleshooting and give step by step clear instructions to customers over the phone</li>
	<li>Ensure follow-through of trouble tickets and satisfactory resolution of technical cases</li>
	<li>Keep abreast with the latest technologies to assist customers effectively</li>
</ul>

Consumer Electronics Technical Support Specialists | Dayshift | Pasig

<ul>
	<li>Provide technical assitance and support to customers relating to service issues and subscription renewal, activation or disconnection.</li>
	<li>Assist with remote troubleshooting for service concerns and raise tickets for issues requiring site visits.</li>
	<li>Clarify customer inquiries on billing statements.</li>
	<li>Promote company services and subscription packages to entice customers to upgrade or try out new services.</li>
</ul>

Telco Technical Assistant | Ortigas

<ul>
	<li>Assist customers with IT related problems on android phones</li>
	<li>Monitor support request for timely resolution</li>
	<li>Provide detailed instructions to customers</li>
	<li>Research required information using available resources to provide adequate solution to customer technical concerns</li>
</ul>

Salary package: P22,000 per month PLUS incentives and government mandated benefits and HMO.

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