Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

The Mid-Level Revenue Accountant is responsible for ensuring the accuracy and completeness of revenue recognition and collection activities, primarily for Custom Development and Product lines. This includes recording journal entries, monitoring trade receivables, performing variance analysis, and preparing client billings. The role also supports tax compliance efforts and maintains proper financial documentation in alignment with audit and regulatory requirements.

 

Duties and Responsibilities:

Revenue Assurance and Recognition

<ul>
	<li>Verify the completeness and accuracy of monthly revenues using settlement reports.</li>
	<li>Record and recognize revenue entries and accruals in SAP or other accounting systems.</li>
	<li>Generate invoices and process billing for clients, telecom companies, and business partners.</li>
	<li>Conduct revenue variance analysis and prepare financial reports for business decision-making.</li>
</ul>

 

Credit and Collection Monitoring

<ul>
	<li>Monitor aging of trade receivables and follow up on outstanding balances.</li>
	<li>Manage customer collections, deposit checks, and reconcile bank transactions.</li>
	<li>Collect, file, and track BIR Form 2306/2307 (Certificate of Tax Withheld).</li>
	<li>Ensure timely and accurate posting of all collection-related transactions.</li>
	<li> </li>
	<li>Finance Documentation and Journal Entries</li>
	<li>Maintain organized records of invoices, official receipts, bank statements, and other financial documents.</li>
	<li>Archive contracts, agreements, conforme letters, memos, and key email correspondence.</li>
	<li>Prepare journal vouchers and ensure accurate posting of accounting entries.</li>
</ul>

 

Tax Compliance and Management

<ul>
	<li>Ensure timely and accurate filing and payment of applicable taxes in compliance with regulations.</li>
	<li>Support internal and external audit requirements, including tax compliance documentation.</li>
	<li>Coordinate with the BIR for tax audits, verifications, and related concerns.</li>
</ul>

 

Ad Hoc Financial Support

<ul>
	<li>Prepare special reports and schedules as requested by management.</li>
	<li>Facilitate accurate disbursement of approved petty cash to correct GCash wallets, including proper recording.</li>
	<li>Manage validation and journal entries for business transportation expenses.</li>
</ul>

Financial Analysis

Financial Reporting

General Accounting

Accounts Receivable

Accounting

Revenue Accountant

General Responsibilities:

The Mid-Level Revenue Accountant is responsible for ensuring the accuracy and completeness of revenue recognition and collection activities, primarily for Custom Development and Product lines. This includes recording journal entries, monitoring trade receivables, performing variance analysis, and preparing client billings. The role also supports tax compliance efforts and maintains proper financial documentation in alignment with audit and regulatory requirements.

 

Duties and Responsibilities:

Revenue Assurance and Recognition

<ul>
	<li>Verify the completeness and accuracy of monthly revenues using settlement reports.</li>
	<li>Record and recognize revenue entries and accruals in SAP or other accounting systems.</li>
	<li>Generate invoices and process billing for clients, telecom companies, and business partners.</li>
	<li>Conduct revenue variance analysis and prepare financial reports for business decision-making.</li>
</ul>

Credit and Collection Monitoring

<ul>
	<li>Monitor aging of trade receivables and follow up on outstanding balances.</li>
	<li>Manage customer collections, deposit checks, and reconcile bank transactions.</li>
	<li>Collect, file, and track BIR Form 2306/2307 (Certificate of Tax Withheld).</li>
	<li>Ensure timely and accurate posting of all collection-related transactions.</li>
</ul>

Finance Documentation and Journal Entries

<ul>
	<li>Maintain organized records of invoices, official receipts, bank statements, and other financial documents.</li>
	<li>Archive contracts, agreements, conforme letters, memos, and key email correspondence.</li>
	<li>Prepare journal vouchers and ensure accurate posting of accounting entries.</li>
</ul>

Tax Compliance and Management

<ul>
	<li>Ensure timely and accurate filing and payment of applicable taxes in compliance with regulations.</li>
	<li>Support internal and external audit requirements, including tax compliance documentation.</li>
	<li>Coordinate with the BIR for tax audits, verifications, and related concerns.</li>
</ul>

Ad Hoc Financial Support

<ul>
	<li>Prepare special reports and schedules as requested by management.</li>
	<li>Facilitate accurate disbursement of approved petty cash to correct GCash wallets, including proper recording.</li>
	<li>Manage validation and journal entries for business transportation expenses.</li>
</ul>

 

Functional/Technical Competencies

<ul>
	<li>General Accounting</li>
	<li>Tax Strategy Planning and Compliance</li>
	<li>Business Planning</li>
	<li>Forecasting and Budgeting</li>
	<li>Financial Analysis</li>
</ul>

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

This role is primarily focused on transforming social media and digital data into actionable insights that drive client strategies. You will lead the reporting and analysis function for assigned accounts, creating compelling reports and dashboards. While your main focus is on data, you will also apply these insights to manage our clients' online communities, ensuring customers are heard and supported by monitoring interactions and recommending responses.

Expected Outcomes:

First 90 Days (New Hires)

<ul>
	<li>Deliver at least one comprehensive digital marketing or social media report, focusing on competitor benchmarking, audience insights, and/or platform analysis. 
	Support the account team with robust data gathering and validation from multiple sources.</li>
	<li>Independently manage community engagement (monitoring, recommending responses, handling FAQs) for at least one client account.\</li>
	<li>Learn and master Hashtag Interactive’s workflows and tools.</li>
</ul>

 

Typical Expectations:

<ul>
	<li>Build and deliver recurring reports (weekly, monthly, quarterly) across digital and social media platforms.</li>
	<li>Create dashboards that track KPIs and highlight performance trends, risks, and opportunities.</li>
	<li>Conduct competitor and market benchmarking, presenting findings that shape strategy.</li>
	<li>Translate raw data into clear, actionable insights and recommendations for account teams and clients.</li>
	<li>Fully manage social media monitoring and community management support for at least two accounts.</li>
	<li>Update FAQs, escalation paths, and playbooks for assigned accounts.</li>
	<li>Proactively flag sentiment shifts, recurring issues, or reputational risks.</li>
</ul>

Reports & Social Analytics Executive

Network Configuration &amp; Maintenance 
Assist in configuring, maintaining, and supporting network devices such as switches, routers, firewalls, and wireless access points.

Incident Troubleshooting &amp; Support 
Provide Level 2 troubleshooting for network-related issues, including connectivity failures, degraded performance, and access problems.

Monitoring &amp; Reporting 
Monitor network health and performance using appropriate tools, proactively identify irregularities, and escalate to senior engineers when necessary.

Documentation 
Maintain accurate documentation of network diagrams, device inventory, configurations, and standard operating procedures.

Access &amp; Resource Management 
Support in managing user access, IP address assignments, VLAN setups, and other network service requests.

Security &amp; Compliance 
Assist in the implementation and monitoring of security protocols, including firewalls, VPNs, NAC, and access control policies.

Maintenance &amp; Upgrades 
Perform routine maintenance such as firmware upgrades, patch management, and system optimization.

Infrastructure Support 
Provide support for site connectivity, LAN/WAN setups, and structured cabling requirements across offices.

Ticket &amp; Request Handling 
Respond to assigned tickets and service requests related to network operations in a timely and efficient manner.

Continuous Learning &amp; Development 
Engage in training and knowledge-building activities to enhance technical expertise and stay updated with networking trends and technologies.

Network Engineer

Responsibilities:

<ul>
	<li>Design and develop automated test scripts and frameworks for various software applications.</li>
	<li>Collaborate with cross-functional teams to define test requirements and create detailed test plans.</li>
	<li>Leads the defect management process by identifying, logging, and tracking defects; conducts root cause analysis for critical issues and implements preventive measures to reduce future defects</li>
	<li>Ensures that non-functional testing (e.g., performance, security) is planned and executed, and that test data and environments are available and stable, to validate system performance and security under expected loads</li>
	<li>Manages the integration of automated testing and quality gates within CI/CD pipelines, working with DevOps teams to embed continuous testing so that code changes are validated automatically in the delivery process</li>
	<li>Defines and monitors key quality metrics (e.g.. test coverage, defect leakage, test cycle time) and regularly reports testing status to stakeholders. Uses insights from metrics to drive continual improvements in testing processes and tooling</li>
	<li>Promotes a culture of quality by influencing teams to adhere to testing standards and best practices, providing mentorship and technical guidance to junior Quality Engineers, and championing quality initiatives across the organization</li>
</ul>

Automation Engineer

A cloud engineer designs, builds, and maintains an organization's cloud infrastructure to support its applications and data. Key responsibilities include migrating systems to the cloud, automating processes, ensuring security and compliance, and optimizing performance and costs. They collaborate with teams to implement solutions and must stay current with new cloud technologies and best practices.

Cloud Engineer

<ul>
	<li class="text-justify">
	Design, build, and maintain scalable, secure data pipelines and storage systems; ensure data quality through ETL processes and regular checks.
	</li>
	<li class="text-justify">
	Implement policies and practices to control, optimize, and secure data assets, ensuring data integrity and accessibility.
	</li>
	<li class="text-justify">
	Develop and maintain data models, structures, and databases to meet business needs; communicate data architecture effectively.
	</li>
	<li class="text-justify">
	Develop, test, and maintain scripts and programs to automate data processing and pipelines, adhering to industry standards.
	</li>
	<li class="text-justify">
	Create and operationalize data visualization solutions to simplify complex data for stakeholders and decision-making.
	</li>
	<li class="text-justify">
	Work with cross-functional teams to gather data requirements, optimize existing processes, and deliver ad hoc reports and insights
	</li>
</ul>

Data Engineer

<ul>
	<li>Design, build, and maintain scalable, secure data pipelines and storage systems; ensure data quality through ETL processes and regular checks.</li>
	<li>Implement policies and practices to control, optimize, and secure data assets, ensuring data integrity and accessibility.</li>
	<li>Develop and maintain data models, structures, and databases to meet business needs; communicate data architecture effectively.</li>
	<li>Develop, test, and maintain scripts and programs to automate data processing and pipelines, adhering to industry standards.</li>
	<li>Create and operationalize data visualization solutions to simplify complex data for stakeholders and decision-making.</li>
	<li>Work with cross-functional teams to gather data requirements, optimize existing processes, and deliver ad hoc reports and insights</li>
</ul>

What you'll be doing:

Designing, building, and maintaining scalable and efficient data pipelines to extract, transform, and load data from various sources

Developing and optimising data models to support business intelligence and advanced analytics

Collaborating with cross-functional teams to understand and address business requirements

Automating data-related processes and workflows to improve data quality and reduce manual interventions

Continuously monitoring and optimising data systems to ensure reliability, performance, and security

Providing technical expertise and guidance to support the implementation of data-driven solutions

Key Responsibilities:

Build AI Automation: Develop the core LLM module to automate incident resolution, correlations, and remediation using data from logs and tickets.

Design LLM Architecture: Implement Retrieval-Augmented Generation (RAG) using advanced prompt engineering, context management, and workflow orchestration.

Manage Data Retrieval: Configure and deploy Vector Databases (Milvus/Azure AI Search), optimizing RAG with smart chunking strategies to ensure fast and accurate information retrieval.

Tooling: Use Hugging Face Transformers, OpenAI API, and LangChain for model building, fine-tuning, and deployment.

Anomaly Detection (ML): (Secondary) Develop and deploy traditional Machine Learning models to detect anomalies in log data using techniques like LSTM/IsolationForest.

MLOps: Deploy and monitor all models using modern tools like Docker, Kubernetes, MLflow, and Grafana.

AI Engineer

Monitoring and Analysis

<ul>
	<li>
	Utilize network monitoring and management tools to proactively identify and diagnose network faults and incidents.
	</li>
	<li>
	Analyze network events and incidents, ensuring timely resolution within established Service Level Agreements (SLAs).
	</li>
	<li>
	Maintain detailed documentation of network incidents, including troubleshooting steps, root cause analysis, and resolution procedures.
	</li>
</ul>

Incident Management

<ul>
	<li class="text-justify">Prioritize network issues based on severity and business impact.</li>
	<li class="text-justify">Escalate critical incidents to appropriate support teams (Tier 2 or Vendor Support) with clear and concise analysis and data.</li>
	<li class="text-justify">Collaborate with internal and external stakeholders to ensure timely resolution of network issues.</li>
	<li class="text-justify">Provide clear and consistent communication to all parties involved throughout the incident life cycle.</li>
</ul>

Device Management

<ul>
	<li class="text-justify">Perform commissioning and decommissioning of network devices following established procedures.</li>
	<li class="text-justify">Maintain accurate records of network equipment operation and ensure timely resolution of equipment issues.</li>
	<li class="text-justify">Update network, server, and voice device documentation, including configuration changes and equipment failures.</li>
</ul>

Technical Support

<ul>
	<li class="text-justify">Serve as the first point of contact for customers seeking technical assistance via phone, Viber, and email.</li>
	<li class="text-justify">Troubleshoot network, server, and voice-related issues using diagnostic techniques and insightful questioning.</li>
	<li class="text-justify">Maintain accurate and up-to-date customer information within ticketing systems.</li>
</ul>

Knowledge Base and Collaboration

<ul>
	<li class="text-justify">Contribute to the internal troubleshooting knowledge base for continuous improvement.</li>
	<li class="text-justify">Participate in high-severity incident bridges (Sev 1/2) to gather information, coordinate resolutions, and keep stakeholders informed.</li>
	<li class="text-justify">Other job-related activities may be assigned from time to time.</li>
</ul>

NOC Engineer

Core responsibilities:

Design and build: Plan, design, and develop cloud-based software, applications, and infrastructure.

Implement and deploy: Deploy cloud resources and applications, and migrate existing on-premises systems to the cloud.

Manage and maintain: Oversee cloud environments, ensuring they are running smoothly, securely, and efficiently.

Optimize and scale: Monitor cloud performance, optimize storage and compute usage, manage costs, and implement scaling strategies.

Ensure security: Implement and maintain security measures, such as access controls and encryption, to protect data and ensure compliance.

Troubleshoot and debug: Identify and resolve technical issues within the cloud environment.

Collaborate: Work with other teams, including development, DevOps, and security, to meet project requirements.

<ul>
	<li>Strong analytical and planning skills;</li>
	<li>Good communication and presentation skills;</li>
	<li>Excellent problem-solving skills;</li>
	<li>Build OpenAI LLM module for RCA, Incident Summary, Correlations and Remediation engine using SOPs, ELK logs and ServiceNow tickets.</li>
	<li>Build ML Model to detect anomalies in the logs</li>
</ul>

Responsibilities:

<ul>
	<li>Test Automation Development</li>
	<li>Design, script, and maintain automated test cases for web, mobile, API, and backend systems.</li>
	<li>Develop and enhance automation frameworks under the guidance of senior engineers and leads.</li>
	<li>Integrate automated test suites into CI/CD pipelines (e.g., Jenkins, GitLab, Azure DevOps).</li>
	<li>Maintain reusable test assets and libraries for scalability and efficiency.</li>
	<li>Execution &amp; Validation</li>
	<li>Execute automated test suites and validate results, reporting detailed defects and issues.</li>
	<li>Support SLA-driven test execution (EPC/UGW – Simple, Medium, Complex test cases).</li>
	<li>Perform regression, smoke, and validation testing for fixes and enhancements.</li>
	<li>Conduct performance/load testing using tools such as JMeter, Gatling, or K6 (with support from senior engineers).</li>
	<li>Collaboration &amp; Continuous Improvement</li>
	<li>Collaborate with QA Leads, Sr. Automation Engineers, Developers, and Release Managers.</li>
	<li>Participate in shift-left testing by validating requirements and supporting early-stage testing.</li>
	<li>Contribute to automation strategy discussions and provide feedback on tool and framework improvements.</li>
	<li>Support RCA activities by providing automation results and evidence.</li>
</ul>

Automation Engineer [Playwright]

Responsibilities:

<ul>
	<li>Test Automation Development</li>
	<li>Design, script, and maintain automated test cases for web, mobile, API, and backend systems.</li>
	<li>Develop and enhance automation frameworks under the guidance of senior engineers and leads.</li>
	<li>Integrate automated test suites into CI/CD pipelines (e.g., Jenkins, GitLab, Azure DevOps).</li>
	<li>Maintain reusable test assets and libraries for scalability and efficiency.</li>
	<li>Execution &amp; Validation</li>
	<li>Execute automated test suites and validate results, reporting detailed defects and issues.</li>
	<li>Support SLA-driven test execution (EPC/UGW – Simple, Medium, Complex test cases).</li>
	<li>Perform regression, smoke, and validation testing for fixes and enhancements.</li>
	<li>Conduct performance/load testing using tools such as JMeter, Gatling, or K6 (with support from senior engineers).</li>
	<li>Collaboration &amp; Continuous Improvement</li>
	<li>Collaborate with QA Leads, Sr. Automation Engineers, Developers, and Release Managers.</li>
	<li>Participate in shift-left testing by validating requirements and supporting early-stage testing.</li>
	<li>Contribute to automation strategy discussions and provide feedback on tool and framework improvements.</li>
	<li>Support RCA activities by providing automation results and evidence</li>
</ul>

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