Regional Field Collection Manager Sumatra/Kalimantan/Sulawesi

Home Credit Indonesia

  • South Jakarta, Indonesia
    Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
  • Full time
Posted 2 months ago and deadline of application is on 11 Jun
Recruiter was hiring 11 hours ago

Regional Field Collection Manager Sumatra/Kalimantan/Sulawesi

Home Credit Indonesia

Job Description

  • Manage team of Regional Field Collection Team at Kalimantan/Sumatra/Sulawesi Region.
  • Proposes and implement improvements in field process and responsible for performance and quality of his team to ensure given Collection targets, are achieved.
  • Manage daily operations, reporting and system for all Field CRS Jabodetabek team to monitor every activity is running properly and all reporting is delivered within SLA
  • Proposes new ideas to Field CRS Sr. Manager to improve business process in field area
  • Monitor and review team's performance and create strategy to ensure field crs team meet their targeted result.
  • Setting up Asst.Manager KPI’s and ensure the KPI is align with business and department requirements/targets.
  • Propose Field Capacity Plan of Team Leader and FC to ensure portfolio are handled effectively.
  • Monitor field CRS Team to Ensure all the process in field team is comply with guidelines and SOP.
  • Work with training team to develop team member knowledge and skill as one of the strategy to improve team member performance.
  • Control the process to ensure Collection Incentives are fair, and prepared and submitted on time.
  • Resolve timely customer escalations.

Minimum Qualifications

  • Candidate must possess at least a Bachelor's Degree, any field.
  • At least 10 year(s) of working experience in the related field is required for this position especially handling for Kalimantan Area.
  • This position Based in Jakarta
  • Required language(s): English

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Accounting and Finance
Educational requirement
Bachelor's degree graduate
Office Address
Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
Hi-Tech Financial Services
3 openings

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About Home Credit Indonesia

Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast. Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and our planning to have in the region of 14,000+ colleagues by the end of 2018. We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.