Regional Field Collection Assistant Manager - Medan Based

Home Credit Indonesia

  • Medan, Indonesia
    Medan, North Sumatra (Sumatera Utara), Indonesia
    North Sumatra (Sumatera Utara)
  • Full time
Posted a year ago and deadline of application is on 24 Sep
Recruiter was hiring 29 minutes ago

Regional Field Collection Assistant Manager - Medan Based

Home Credit Indonesia

Job Description

  • Manage performance of field collections team within set performance triggers.
  • Monitoring daily activity of collector by call, text or other message application to ensure collectors visit the customers according to plan
  • Review all collection process to ensure consistency in collections processes and systems
  • Implement process improvements in field CRS area so that all process is align with current procedure.
  • Drive team productivity and effectivity to optimize costs, improve performance.
  • Deliver practical training for field collectors to support field collector daily activity
  • Provide coaching to field CRS Agent to improve their performance.
  • Review and approve each Field Collector visit plan for the day to monitor field collector performance.
  • Remind Field Contact to ensure Cash Collected and deposited reflects in system.
  • Assign account to field CRS based on area and bucket and ensure field CRS received the account in their tablet.
  • Conduct joint visit with Field CRS Agent to check their quality and performance of their team.
  • Provide reminder to field crs agent about PTP follow up so that every PTP plan is paid by the customer.

Minimum Qualifications

  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Accounting and Finance
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
Medan, North Sumatra (Sumatera Utara), Indonesia
Hi-Tech Financial Services
1 opening

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Home Credit Indonesia

Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast. Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing. We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.