Enigma Camp is an IT Bootcamp and IT talent management company whose vision is to bridge the skills gap between graduates of educational institutions and industry needs. Anyone who has the interest and potential to become a programmer has the chance to get free training and the opportunity to work in several multinational companies. 

Enigma Camp

Responsibilities:

<ul>
	<li>Take ownership of technical architecture, coding, and development standards</li>
	<li>Produce high quality, re-usable code, and ensure best practices are followed by the team you lead</li>
	<li>Create new and enhance existing features and code according to requirements</li>
	<li>Take the lead in Sprint Planning and Retrospective sessions</li>
	<li>Work closely with the product management team to produce accurate estimates and clarification
	<ul>
		<li>Ensure the production of design artifacts, as well as the creation of accurate documentation </li>
	</ul>
	</li>
</ul>

Tech Lead

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

<ul>
	<li>Oversee and manage the claims process for both life and health insurance products, including inpatient/outpatient and critical illness claims.</li>
	<li>Conduct thorough investigations of individual product claims, aligning with the company's digital roadmap to handle a higher volume of individual products.</li>
	<li>Collaborate with the Head of Operations to optimize claims processes, aiming to reduce reliance on large claim teams by leveraging software and NGO/field networks.</li>
	<li>Develop and implement strategies for improving claims efficiency and effectiveness.</li>
	<li>Engage directly in the claims investigation process, demonstrating a hands-on approach and ensuring high standards of accuracy and integrity.</li>
	<li>Maintain compliance with regulatory requirements and industry standards.</li>
	<li>Provide training and guidance to the claims team, fostering a culture of continuous improvement and performance excellence.</li>
	<li>Prepare detailed reports and analysis for senior management, highlighting key findings and recommendations.</li>
</ul>

Claim Lead

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Assembles and manages a software development team for a specific project</li>
	<li>Trains, coaches, and guides software developers for best development practices</li>
	<li>Leads on the technical aspects of the development</li>
	<li>Executes a software development life cycle for different projects with what best fits them</li>
	<li>Develops a sound architecture for the project to help guide the creation of road maps and timelines</li>
	<li>Establishes software development standards, processes, and structures by implementing best development practices</li>
	<li>Works closely with project stakeholders throughout the development to manage product development and improvements</li>
	<li>Document and test code to ensure the quality of the software product</li>
	<li>Provide technical documentation</li>
	<li>Manages resource allocation across the development process to ensure that product is delivered on-time</li>
	<li>Spearheads strategic planning to identify areas of improvement and adjustments in different aspects of the project</li>
	<li>Evaluates projects and progress statuses</li>
</ul>

Technical Lead

The Bank was established on 27 April 1971 under the name of PT Bank Pasar Pagi Madju. In line with the change in its status from a retail banking to a commercial bank in 1989, the Bank’s name was changed into PT Bank Bintang Manunggal (Bank Bima). This status change had a positive impact on the Bank’s performance and succeeded in attracting Hana Financial Group to take over the majority of the Bank’s shares. The change in the Shareholders was followed by a change in its name into PT Bank Hana.

In 2013, PT Bank Hana took a strategic action by merging with PT Bank KEB Indonesia to create synergies in the banking business. This business activity caused the Bank to change its name to PT Bank KEB Hana Indonesia or known as Bank KEB Hana. However, in 2020, Bank KEB Hana yet again made a brand change to Hana Bank. By these changes, Hana Bank is increasingly ready to strengthen its competitiveness, both in Indonesia and globally, through the consistency of the brands used by the group.
With the presence of its best people, Hana Bank provides an array of products and services designed to meet various customer needs.

Given its global reach and global standard of service, Hana Bank promises its customers to be their True Hearted Financial Partner.

Hana Bank

<ul>
	<li>Monitoring ticketing related with incident and make sure will be solved within SLA</li>
	<li>Making Weekly Report related with Incident and or any addtional Report that Business's need related with Incident.</li>
	<li>Make sure transaction in Application Support comply with any Policy and Procedures</li>
	<li>Monitoring Production Issue can be solved with temporary or permanent solution.</li>
	<li>Make sure application run smoothly by monitoring Daily Checklist done by Application Support staff.</li>
	<li>Support User Management of any application.</li>
</ul>

Application Support Lead

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Lead a team of software developers throughout the project lifecycle, ensuring timely delivery of top-notch software solutions.</li>
	<li>Oversee all phases of project development from inception to deployment, including planning, scheduling, and monitoring progress.</li>
	<li>Enforce coding standards and implement quality assurance measures to uphold superior software quality.</li>
	<li>Collaborate closely with other teams, stakeholders, and clients to delineate project requirements and ensure alignment with business objectives.</li>
	<li>Keep abreast of the latest industry trends and technologies, offering technical guidance and assistance to the team.</li>
	<li>Tackle technical obstacles and devise inventive solutions for intricate issues. Effectively manage team resources, ensuring optimal allocation and usage.</li>
	<li>Conduct performance evaluations, offer constructive feedback, and promote professional growth and advancement within the team.</li>
</ul>

Software Developer Lead

Accenture is now the largest consulting services company in Indonesia, with a team of more than 1,000 people serving all aspects of the business. For more than 50 years, Accenture has been committed in providing practical point of views among others, on Technology Innovation, Digital Transformation, Industry X.0 and the Future Workforce. Join us in #PoweringtheNewIndonesia now!

Accenture

<ul>
	<li>Deliver, oversee, and ensure the quality of Salesforce implementation projects from start to finish on time and within budget.</li>
	<li>Performs “As-Is” and Fit/Gap analyses to map the Cloud technology’s offerings and capabilities to the Client's business needs.</li>
	<li>Works closely with technical architects to make the bridge between the business team and the IT team.</li>
	<li>Presents and leads sessions and requirement workshops, based on Waterfall or Agile Delivery Methods.</li>
	<li>Has sufficient knowledge of the Salesforce platform to make adequate design decisions &amp; propose solutions to requirements based on industry &amp; technology best practices.</li>
	<li>Understands the importance and is able to design Salesforce solutions integrated in the IT application landscape (example: integrations to ERP &amp; reporting systems)</li>
	<li>Manages teams of highly qualified functional and technical resources (both on-shore and off-shore).</li>
	<li>Defines test cases and leads contractual testing to confirm that solution performs as per the business requirements.</li>
	<li>Coordinates releases and post-Go-Live materials (e.g. training documentation, training sessions).</li>
</ul>

Salesforce Functional Lead

FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies ecommerce buyers for instant ecommerce purchase financing at rates which are much lower than consumer finance companies.  We do this by using breakthrough technology and science to unlock unprecedented insights about credit risk and fraud from multiple data sources: phone, social networks, telco, financial and location data.

FinAccel is founded by an experienced and well rounded team: Akshay Garg (cofounder Komli Media), Umang Rustagi (McKinsey financial services) and Alie Tan (PicStory and Affle). The company is backed by some of the biggest investors in the region: Jungle Ventures, GMO, AlphaJWC and 500 Startups. The company has a flat, egalitarian structure, no politics, no BS; people who are problem solvers and execute fast will thrive here.

FinAccel is not for everyone. People who do well here tend to have a few qualities in common:
- Intelligent
- Intellectually curious
- High ownership over their work
- Strong communicators
- Biased for speed
- Team players
- Excited by an all-in work culture
- Motivated by building innovative products

We provide employees with a work environment which is:
- learning and execution oriented without any politics or excessive managerial overhead,
- where taking initiative is highly valued,
- where making mistakes is encouraged as long as you keep learning from them,
- one of the best compensation structures in the startup world (everyone is a shareholder in the company).

If you feel this is you, then we'd love to hear from you.

FinAccel

Responsibilities:

<ul>
	<li>Manage and mentor a small team of 2-3 UX Writers who create, edit, and maintain UX copy across the product portfolio.</li>
	<li>Establish, communicate, and maintain UX content strategy to create a clear, compelling, and consistent voice and tone across all Kredivo products.</li>
	<li>Update and maintain the UX Copywriting Style Guide that sets voice, tone, and general writing guidelines for the product portfolio.</li>
	<li>Write clear, compelling UX content—including microcopy, error messages, notifications, and longer-form in-product guidance—that engages users and helps them use our products more effectively.</li>
	<li>Implement collaborative processes that engage UX writing throughout the product development process.</li>
	<li>Establish an intake process that helps to enable prioritization and resource planning.</li>
	<li>Determine where existing UI text in the production environment needs to be polished and submit PRs in GitHub to directly suggest changes.</li>
	<li>Localize the copies and content</li>
	<li>Help mentor Product Managers and Designers to plan and write more effective first-draft UX copy</li>
</ul>

Lead UX Writer

PT BFI Finance Indonesia Tbk (BFI Finance) was established in 1982 as PT Manufacturers Hanover Leasing Indonesia, a joint venture between Manufacturers Hanover Leasing Corporation from the United States and local partners. It is one of long-established multifinance companies in Indonesia as well as the first multifinance company to be listed on the Jakarta Stock Exchange and Surabaya Stock Exchange (currently known as Indonesia Stock Exchange or IDX). BFI Finance was listed in May 1990 with ticker code BFIN. After undertaking debt restructuring due to the Asian financial crisis started in 1998, BFI Finance officially changed its name to PT BFI Finance Indonesia Tbk in 2001.

Currently, 48.15% of BFI Finance's shares are owned by Trinugraha Capital & Co SCA consortium (which among others consists of Bravo Capital Holding owned by Jerry Ng, Northstar Group, Garibaldi Thohir, and other passive investors). The remaining shares are owned by local and international institutional shareholders as well as public shareholders.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Responsible to monitoring Centralized Data Processing team</li>
	<li>Ensure that all input assignments are entered according to the specified SLA</li>
	<li>Responsible for helping subordinate teams if they experience difficulties or obstacles in doing input</li>
	<li>Ensuring that the subordinate team can achieve the set targets</li>
	<li>Responsible for ensuring that the input payment system submitted by the branch is appropriate</li>
	<li>Coordinate with all user in the branch</li>
	<li>Ensure that the team updates information to the branch so that the branch can find out the latest status of the application</li>
</ul>

Centralized Processing Lead

KB Bukopin as a trusted public company has strengthened its existence as a banking institution that delivers competitive advantage in the field of Micro, Small, Medium and Cooperative (MSMC) Business, supported by its commercial and consumer segment. The implementation of operational programs has further enhanced Bank Bukopin's public service by delivering "the bank for all payment" icon. The improvement of service quality and other innovative product development of the Bank has further built a strong relationship with the customers and its business partners across the country.
All of these intensive measures have brought KB Bukopin to a new era and geared up for sustainable growth, with one aim of delivering the best value for all the stakeholders.
As of March 31, 2021, KB Bukopin's shares were 67% owned by KB Kookmin Bank, PT Bosowa Corporindo 10.03%, the Republic of Indonesia 3.18% and the public reached 19.78%.
On February 23, 2021, after obtaining approval from the OJK on February 8, 2021, the Company, announced a change in the name and new logo of PT. Bank Bukopin, Tbk. to become PT. Bank KB Bukopin, Tbk. As Known KB Bukopin with a new tag line "Together, we are the financial stars."


PT Bank KB Bukopin Tbk

KB Bank is looking for Next Generation Talent Program (NGTP) for SME RM 
 
Be Part of Our Next Gen! 
Are you ready to elevate your career in the dynamic world of banking? KB Bank invites you to join our Next Generation Talent Program for SME RM. Register yourself immediately, and be part of KB Bank Family! 
 
Join us to contribute and support Indonesia especially for Sales &amp; Marketing Division

Next Generation Talent Program (NGTP FOR SME RM)

Our Journey

Bank BTPN was established in 1958 to handle the pensions of retired military personnel. In February 2019, PT Bank Tabungan Pensiunan Nasional Tbk (“BTPN”), an equity-method affiliate of Sumitomo Mitsui Banking Corporation, merged with PT Bank Sumitomo Mitsui Indonesia (“SMBCI”), a local subsidiary of Sumitomo Mitsui Banking Corporation, to create PT Bank BTPN Tbk (“Bank BTPN”). Bank BTPN plays an important role in realizing SMBC Group’s Asia-centric strategy as a full-line commercial bank that offers a comprehensive range of banking services in both the wholesale and retail sectors.

Bank BTPN is now a universal bank which serves the mass market segment, the consuming class segment, as well as the corporate segment. On the mass market segment, we have BTPN Mitra Usaha Rakyat that focus on micro businesses, and BTPN Mitra Bisnis that focus on serving small and medium enterprises. For the consuming class segment, we have varieties of services including; BTPN Retail Lending Business that focus on serving retirees, BTPN Sinaya that focus on wealth management business, as well as digital banking service through BTPN Wow!, a financial inclusiveness service focusing on the unbanked segment, and Jenius, one of the pioneers of life finance and digital banking solutions in Indonesia. As for the corporate segment, we have the corporate banking business which focuses on serving national, multinational and Japanese companies.

The merger of BTPN and SMBCI to form Bank BTPN represents a unique and an ideal combination of two complementary banks. With its new vision to be Indonesia’s most preferred bank which makes a meaningful difference in the lives of millions powered by digital technology, Bank BTPN is a bigger and stronger bank that contributes more to Indonesia's economy. Bank BTPN believes that we will be able to unlock the opportunities that generate more valuable customer solutions across businesses.

Life at Bank BTPN

Bank BTPN is a big family of creative, intelligent, and passionate challengers whose goal is to keep on growing while creating positive differences for the communities. Fully armed with state-of-the-art digital technology and world experiences. Aiming to provide the best banking services to our customers, we realize that the first thing we have to do is to make sure that our squads are happy and content!

Giving Back

Through "Daya", Bank BTPN provides a sustainable and measurable empowerment program for our customers. Daya program regularly gives education, training and information sharing to improve our customers' entrepreneurial capability, widening the option to grow their businesses and providing the opportunity to live a better life; through Health & Wellness program, as well as Community Empowerment program. Like the two inseparable sides of a coin, the empowerment program is an integrated element in our business model. Actually daya now has 4 pillars – but for this write up let’s just leave it as is.

Our Culture

Bank BTPN is the place where our squads can aspire to be the best version of themselves by learning through various roles, and having broader responsibilities during their journey. Empowering our people with a supportive culture and comfortable working environment, has proven to boost our professional and personal growth. Bringing down the barrier between leaders and squad members creates many opportunities to discuss ideas, receive constructive feedback, and find solutions. Bonds between squads is also one of the powerful keys to create impactful collaboration in getting the task done. It helps us create an agile workforce to compete and stay on top in today's banking ecosystem.

Our office set up is designed to stimulate creativity and provide spaces for people to connect easier. You could sometimes find us playing billiards, ranking matches on large TVs', or having a karaoke session after office hours. Yes, we have all the facilities to let our steam out after a long hour of work.

Opting for a community or club activities? We also have an array of exciting and fun internal clubs! Through BTPN Club, our people can choose to join sport clubs like yoga, badminton, and futsal, or even a community club through gaming and parenting club! We believe, through community and club activities, our squad can get the vitamin they need to stay creative and passionate in their daily lives.

Hungry for more knowledge or interested in learning new skills? Aside from the fact that our people can discuss and share ideas with their peers or mentors through conventional or digital means, we also have more than enough classes and courses for self-development and keeping the mind active.

Adaptive to change
 
Decades of experience has taught us that adapting to changes is necessary to stay on top. Therefore, we embrace the new way of working, where we value the diverse and uniqueness of our squads. Flexible working attire, as well as working location and remote collaboration, has been a part of our policies now. Our way of working, supported by digital collaboration platform, has allowed our squads to be productive while remaining connected, thus able to give the best services to our customers!
 
Even the ever-changing challenges of the banking industries cannot stop us from moving forward and bring significant changes in the life of millions.
 


PT Bank BTPN Tbk

<ul>
	<li>Planning &amp; prodivde an effective data solution to fullfill the business &amp; stakeholder needs by identifying source of data, data modelling, data flow, &amp; data integration with the suitable technology</li>
	<li>Managing Bank data architecture, including defining data standard, data policy, and the suitability with data development roadmap</li>
	<li>Analyzing &amp; interpreting data to identify the pattern of bank data needs</li>
	<li>Guaranting that the data solution is align with data compliance &amp; regulation</li>
	<li>Planning the workforce of data solution team to executing the function &amp; responsibilitites as data solution team</li>
</ul>

IT Data Management Lead

PT Sribu Digital Kreatif is a market leader in the online crowdsourcing services space in Southeast Asia. Our product is Sribu.com, an online marketplace for businesses to find and hire talented freelancers such as freelance designers, website developers, designers, videographers, copywriters, and more.

Sribu connects clients who need online marketing services with a community of trusted freelancers. We have over 30.000 clients and a community of over 28,000 freelancers. We have won the 2011 SparxUp award and the 2013 Inaicta award for the best online marketplace platform.

Despite being a market leader, we operate with a small team of less than 50 people, staying lean. Being on a smaller team like Sribu, you really get to have an impact on the group’s success and gain exposure to a lot of things you wouldn’t normally be allowed to touch in a larger, more bureaucratic company. Sribu is a fun and exciting place to work, and we’re looking for someone to share their energy with us.

Sribu

Job Description

<ul>
	<li>Lead and supervise the business development specialist team to achieve sales targets and ensure smooth client interactions</li>
	<li>Having hunter spirit mindset for seek outbound leads</li>
	<li>Follow up on client activities (job orders, leads, existing jobs, closing jobs) through email, client chat, phone to ensure everything runs smoothly in Sribu/Sribulancer.</li>
	<li>Independently to canvassing</li>
	<li>Receive all calls, chats, and emails from clients.</li>
	<li>Learn and understand all product knowledge and workflow in Sribu, Sribu Business</li>
	<li>Learn and understand Sribu's unique selling proposition (USP).</li>
	<li>Identify clients' needs to generate sales leads.</li>
	<li>Always know how many sales are forecast per day.</li>
	<li>Convert leads into purchases the right way.</li>
	<li>Follow communication procedures, guidelines, and policies at Sribu.</li>
	<li>Analyze client needs so that we can provide the right solution for the client.</li>
	<li>Taking a step further, to maintain and interact positively with our clients and freelancers.</li>
</ul>

Business Development Junior Team Lead

Take The LEAD, Shape Your Future! 
 
LEAD (Leadership Acceleration Development) is Bank BTPN revolutionary acceleration program designed to empower exceptional individuals like you. From intensive in-class training led by industry leaders to mentorship sessions with top experts, you'll master the art of leadership and conquer any challenge that comes your way. 
 
Join us on this extraordinary journey and let us shape you into the leader you were destined to become.

LEAD (Leadership Acceleration Development) Batch 2

We are seeking a skilled internal auditor. You will be responsible for conducting internal audits, assessing risk management processes, and ensuring compliance with regulations for Asuransi Syariah Kitabisa. Your role will involve identifying areas for improvement in internal controls, preparing comprehensive audit reports, and providing actionable recommendations.

Key Responsibilities:

<ol>
	<li>Conduct internal audits and reviews in accordance with the audit plan and standards.</li>
	<li>Evaluate risk management processes and the effectiveness of internal controls.</li>
	<li>Perform detailed audit procedures to ensure compliance with organizational policies and regulatory requirements.</li>
	<li>Document audit findings and prepare clear, detailed audit reports.</li>
	<li>Communicate audit results and recommendations effectively to senior management.</li>
	<li>Collaborate with relevant departments to develop and implement corrective action plans.</li>
	<li>Monitor the implementation of audit recommendations to ensure issues are addressed.</li>
	<li>Stay updated with industry trends, regulations, and best practices to ensure audit practices remain current.</li>
</ol>

Lead Internal Auditor for Asuransi Syariah Kitabisa

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.

AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.

Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP

AstraPay

Data Analysis: 
Collect, analyze, and interpret customer data from various sources to provide insights and recommendations. 
Develop and maintain dashboards and reports to track key metrics related to customer acquisition, retention, and engagement.

CRM System Management: 
Oversee the implementation and maintenance of the CRM system, ensuring data integrity and accuracy. 
Collaborate with IT and other departments to ensure the CRM system meets business needs.

Customer Segmentation: 
Develop and implement customer segmentation strategies to target specific customer groups effectively. 
Create and maintain customer profiles and personas to support targeted marketing efforts.

Campaign Management: 
Work with marketing teams to design, execute, and evaluate CRM campaigns. 
Track campaign performance and make data-driven recommendations for improvement. 
Execute loyalty program campaigns, including points and voucher distribution.

Customer Loyalty Management: 
Manage and optimize customer loyalty programs, including the administration of points and vouchers. 
Analyze loyalty program data to provide insights and recommendations for enhancing customer loyalty. 
Monitor and report on the effectiveness of loyalty initiatives and campaigns.

Cross-Sell and Up-Sell Activities: 
Identify opportunities for cross-selling and up-selling products and services to existing customers. 
Develop and implement strategies to increase cross-sell and up-sell rates.

Lead Generation: 
Generate and qualify leads through various channels. 
Collaborate with sales and marketing teams to nurture leads and convert them into customers.

Content Creation: 
Create engaging content for email campaigns, push notifications, and other communication channels. 
Design visually appealing materials for campaigns (preferred).

Customer Insights: 
Conduct surveys, focus groups, and other research methods to gather customer feedback and insights. 
Use insights to identify trends, opportunities, and areas for improvement in the customer journey.

Reporting and Communication: 
Prepare regular reports on CRM and loyalty program performance and present findings to senior management. 
Communicate effectively with stakeholders to ensure alignment on CRM and loyalty strategies and objectives.

Customer Relationship Management (CRM) Analyst

Starting with our vision and mission to become a leading digital marketing agency in Indonesia, in 2011, PT Toffee International was established as an agency specializing in digital marketing.

ToffeeDev has successfully helped more than 100 clients to revolutionize their businesses and products in the digital world. We also establish cooperation and become an Official Partner with Google, Pi Datametrics, and SEMrush to help your business continue to grow.

In addition to collaborating with well-known companies, ToffeeDev is also the initiator of SEOCon, an event where SEO Experts gather to discuss and share knowledge about SEO.

We believe in processes and innovations from young talent. Are you interested in being a part of ToffeeDev?

ToffeeDev

<ul>
	<li>Generating new business leads opportunities</li>
	<li>Conducting sales meeting with potential clients</li>
	<li>Maintaining personal existing client to ensure client satisfaction</li>
	<li>Analyzing, contacting and qualifying potential customers</li>
	<li>Held meeting and introduce Toffeedev to customers</li>
	<li>Able to have strong presentation skills</li>
	<li>Responsible for company revenue generation</li>
	<li>Goals and progress reporting</li>
</ul>

Kalibrr Job Search