Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across a range of industries. We provide professional, English-speaking customer support, including answering incoming calls, taking accurate messages, handling bookings, and assisting customers on behalf of our clients. Our services are designed to help businesses maintain reliable phone coverage without hiring in-house staff.

Our team operates fully remotely, with contractors based in Indonesia providing support to international clients, primarily in the UK. Agents handle a variety of tasks depending on client requirements, including call answering, appointment scheduling, basic customer enquiries, and administrative support. Work is flexible and based on client demand, offering the opportunity to work from home, use your English skills in a professional environment, and be part of a growing international remote support team.


Nomad Assisted Ltd

Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across multiple industries. We are currently hiring English-speaking remote contractors in Indonesia to assist with answering incoming calls, taking messages, handling bookings, and providing professional customer support on behalf of our clients.

This is a fully remote position where you will work from home using your own laptop and internet connection. You will be handling calls for UK-based businesses and must be confident in communicating in clear, professional English.

Work Structure (0-Hour Contract)

This role operates on a flexible 0-hour contract, meaning there are no guaranteed hours. Work will be offered when client demand becomes available. As new clients join, shifts and coverage requests will be shared with the team, and contractors can confirm availability.

You will be added to a team communication channel where available work is posted. When you accept a shift, you will handle incoming calls remotely during that time. This structure allows flexible working hours based on availability and business demand.

Responsibilities

<ul>
	<li>Answer incoming business calls professionally</li>
	<li>Take accurate messages and customer details</li>
	<li>Handle appointment bookings where required</li>
	<li>Respond to basic customer enquiries</li>
	<li>Follow client-specific call instructions</li>
	<li>Log call outcomes and notes clearly</li>
	<li>Maintain a professional and friendly tone at all times</li>
</ul>

Pay &amp; Benefits

We offer competitive pay (daily-rate equivalent) depending on hours worked. This is a flexible remote opportunity with the potential for ongoing work as we grow.

New contractors will also receive a $20 sign-up bonus / welcome payment after successful onboarding.

 

If you have any questions about the role, feel free to message us directly on WhatsApp at +44 7999 295111 and we’ll be happy to help.

Remote Call Handling Assistant

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Responsibilities:

<ul>
	<li>Provide EF English Course complete information and consultation to potential students</li>
	<li>Work hand-in-hand with another department to provide a positive memorable learning experience</li>
	<li>Establish positive long-term relationships with all EF Customers as well as maintain the students’ database in the respective center</li>
	<li>Ensure good quality business in the respective center</li>
	<li>Creating an accountable sales management database</li>
</ul>

Course Consultant B2C Jakarta

Course Consultant B2C Surabaya

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

OttoDigital Group

<ul>
	<li>Review planning designs and coordinate with consultants regarding technical agreements</li>
	<li>Conduct reviews and coordination with consultants related to the Bill of Quantities (BOQ)</li>
	<li>Review shop drawings, project material documents, and technical specifications</li>
	<li>Attend testing sessions and validate reports regarding equipment function and quality during FAT, SAT, and IST</li>
	<li>Coordinate with multiple vendors during the tender, installation, and testing processes</li>
	<li>Review technical documents that have been validated during the construction process</li>
	<li>Assist the sales team by providing technical information for tender purposes</li>
	<li>Ensure the data center building meets local and international standards to maintain the quality of systems and services</li>
</ul>

Project Engineer Mechanical

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li>Manage and troubleshoot network connectivity between cloud and on-premise infrastructure.</li>
	<li>Handle integration and connectivity for API services and Virtual Account systems, supporting both internal and external users.</li>
	<li>Implement and manage Network Access Control (NAC) solutions using Aruba ClearPass.</li>
	<li>Conduct security testing and validation for NAC implementations to ensure compliance and reliability.</li>
	<li>Support Data Center and Disaster Recovery Center (DRC) setup, testing, and operations.</li>
	<li>Design, review, and optimize network architecture to ensure scalability, performance, and security.</li>
	<li>Configure and maintain routing protocols, including OSPF and static routing.</li>
	<li>Monitor, analyze, and troubleshoot network performance issues across infrastructure.</li>
	<li>Review, evaluate, and optimize firewall policies to maintain network security standards.</li>
	<li>Manage VPN connectivity (SSL VPN and IPsec VPN) for secure remote access and site-to-site communication.</li>
	<li>Handle connectivity between on-premise systems and cloud environments.</li>
	<li>Monitor and troubleshoot firewall systems, particularly Palo Alto and Fortinet devices.</li>
</ul>

IT Network Engineer

Universal BPR is a community bank founded in 2003 by Kaman Siboro and Stephen Satyahadi - two individuals with more than 30 years of experience in banking sector. The bank is engaged in the provision of loan, saving and deposit to individuals and SMEs. For lending segment, the current ticket size is ranging from 100 million to 10 billion rupiah per customer.

Universal BPR group currently operates 10 branches located in 8 cities of Indonesia.

Universal BPR is registered and regulated by OJK (financial services authority) and is a member of LPS (deposit insurance)

MISSION STATEMENT
To become a bank that focuses on improving the quality of life of the community with integrity, respect and continuous improvement.

MOTTO
Fast, Safe, Caring

Bank Universal BPR

<ul>
	<li>Carry out operational checks related to opening savings and deposit accounts</li>
	<li>Checking transaction call backs</li>
	<li>Conformity of monthly reports and bookkeeping</li>
	<li>Inspection of credit files and on the spot debtors</li>
</ul>

Internal Auditor

Starting with our vision and mission to become a leading digital marketing agency in Indonesia, in 2011, PT Toffee International was established as an agency specializing in digital marketing.

ToffeeDev has successfully helped more than 100 clients to revolutionize their businesses and products in the digital world. We also establish cooperation and become an Official Partner with Google, Pi Datametrics, and SEMrush to help your business continue to grow.

In addition to collaborating with well-known companies, ToffeeDev is also the initiator of SEOCon, an event where SEO Experts gather to discuss and share knowledge about SEO.

We believe in processes and innovations from young talent. Are you interested in being a part of ToffeeDev?

ToffeeDev

What You’ll Do

<ul>
	<li>Conduct outbound calls and follow-ups to find prospects</li>
	<li>Handle assigned leads for Local Business Optimization</li>
	<li>Conduct initial discovery and qualification calls using approved scripts</li>
	<li>Explain product value, features, and outcomes clearly to local business owners</li>
	<li>Build trust through consultative and professional communication</li>
	<li>Update CRM, schedule follow-ups, and hand over qualified leads to Consultants</li>
	<li>Follow sales process, call flow, and response time standards</li>
</ul>

What You’ll Get

<ul>
	<li>Hands-on sales experience with real local business prospects</li>
	<li>Continuous coaching, call reviews, and roleplay sessions</li>
	<li>Opportunity to grow into a full-closing Local Business Consultant</li>
	<li>Exposure to productized sales in a professional sales environment</li>
</ul>

Sales Advisor

<ul>
	<li>Identify and acquire new customers (B2C &amp; B2B) as well as partnership opportunities</li>
	<li>Generate leads through networking, event activations, sponsorships, outreach, and market research</li>
	<li>Build and maintain strong relationships with clients and key stakeholders</li>
	<li>Develop business proposals, presentations, and sales pitches</li>
	<li>Negotiate contracts and successfully close deals</li>
	<li>Monitor market trends and competitor activities</li>
	<li>Collaborate closely with sales, marketing, and operational/center teams</li>
</ul>

Course Consultant Jakarta Utara

Responsibilitites:

<ul>
	<li>Identify and acquire new customers (B2C &amp; B2B) as well as partnership opportunities</li>
	<li>Generate leads through networking, event activations, sponsorships, outreach, and market research</li>
	<li>Build and maintain strong relationships with clients and key stakeholders</li>
	<li>Develop business proposals, presentations, and sales pitches</li>
	<li>Negotiate contracts and successfully close deals</li>
	<li>Monitor market trends and competitor activities</li>
	<li>Collaborate closely with sales, marketing, and operational/center teams</li>
</ul>

Business Development Specialist

PT PANTJA ARTHA NIAGA adalah perusahaan yang bergerak dalam bidang Importir dan Distributor minuman, khususnya minuman beralkohol, mencakup Beer, Wine & Spirits.

PT Pantja Artha Niaga

<ul>
	<li>Melaksanakan aktivitas penjualan untuk mencapai target yang telah ditetapkan oleh Sales Manager di channel Coffee, dan Horeca Alcohol.</li>
	<li>Melakukan kunjungan rutin ke outlet di coffee channel, horeca alcohol channel, (coffee shop, roaster, komunitas kopi, bar, restaurant, hotel, club, gym, fitness center, sports club, stadium, komunitas olahraga, dll.) untuk memastikan ketersediaan produk dan memperluas penetrasi pasar.</li>
	<li>Membangun dan menjaga hubungan baik dengan existing clients serta mendukung proses akuisisi outlet baru di ketiga channel tersebut.</li>
	<li>Mengidentifikasi peluang penjualan baru, listing produk, serta potensi aktivasi brand di coffee outlet, maupun horeca outlet di wilayah yang menjadi tanggung jawabnya.</li>
	<li>Menyusun laporan penjualan harian/mingguan serta laporan aktivitas kunjungan outlet kepada Sales Manager.</li>
</ul>

Sales Officer Non Alcohol Product (HORECA)

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.

While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.

Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.

Dekoruma

<ul>
	<li>Bekerja sebagai sales advisor di retail store.</li>
	<li>Melayani customer yang datang ke toko untuk aktivitas penjualan produk dan jasa Dekoruma.</li>
	<li>Mempromosikan dan menawarkan promo yang sedang berlangsung.</li>
	<li>Menerima dan mencatat pesanan customer melalui sistem komputer, secara langsung, atau melalui telepon/e-mail.</li>
	<li>Handle complain dari customer.</li>
	<li>Mengoperasikan mesin kasir dan closing pendapatan harian.</li>
	<li>Mengelola tampilan display di toko sesuai dengan standard Visual Merchandise.</li>
	<li>Bertanggung jawab untuk perhitungan inventory stock bulanan.</li>
	<li>Bertanggung jawab untuk proses pengiriman barang dari penerimaan – penghitungan – stockback – display.</li>
	<li>Bertanggung jawab menjaga kebersihan &amp; kerapihan area toko.</li>
</ul>

Sales Design Advisor All City

Accord Innovations Group is a leading Global Delivery and Managed Services Center, helping enterprises worldwide accelerate transformation through end-to-end IT, digital, and talent solutions.

With delivery hubs across Malaysia, Singapore, Indonesia, Thailand, India, and the Philippines, Accord enables clients to establish or expand onshore, offshore, and nearshore delivery models, ensuring agility, scalability, and cost efficiency.

We specialize in implementation, software development, and system maintenance supporting enterprise operations across ServiceNow, IT Service Management (ITSM), Cloud Operations, and Automation. Our expertise also spans Low-Code/No-Code platforms, Mobile App Development, RPA, AI/ML, IoT, Data Analytics, and Data Center Maintenance, helping clients modernize and innovate with speed.

Our Core Offerings include:
• Managed Services & Global Delivery Operations
• Custom Software Development & Digital Transformation
• ServiceNow Implementation & ITSM Modernization
• IT Consulting, Staffing & Workforce Augmentation
• BPO, RPO & Talent Solutions delivered through T&M and Fixed Engagement Models

Specialized Solutions:
• Infrastructure & Cloud Operations Management
• Robotic Process Automation (RPA)
• AI/ML & IoT-Driven Business Transformation
• Data Analytics, BI & Predictive Insights

Serving industries such as BFSI, Telecom, Manufacturing, Healthcare, Logistics, Retail, and IT, Accord combines global reach with local excellence—ensuring performance, compliance, and operational continuity across every engagement.

At Accord, we go beyond outsourcing—we become your strategic partner for Managed Services, Digital Transformation, and Enterprise IT Enablement.

Accord Innovations Indonesia

Job Description:

<ul>
	<li>Review and moderate user-generated content (text, images, videos, comments).</li>
	<li>Ensure all content follows community guidelines; remove any violations.</li>
	<li>Maintain content safety for short-video products.</li>
	<li>Understand policies and procedures, and take swift action on inappropriate content.</li>
	<li>Handle content violation reports and coordinate with supervisors.</li>
	<li>Audit content for social media uploads.</li>
	<li>Review videos/complaints/legal notices related to copyright decisions.</li>
	<li>May be exposed to sensitive or harmful content.</li>
</ul>

Shifting Arrangement:

<ul>
	<li>24/7 rotating shift system</li>
	<li>5 working days per week + 2 days off (days off may not fall on weekends)</li>
	<li>Monthly shift rotation</li>
	<li>3 shift types: morning, afternoon, overnight</li>
	<li>Public holiday work (tanggal merah) is paid double</li>
	<li>No extra pay if they work in night shift (they will get free meal)</li>
</ul>

 

Shift Timings:

<ul>
	<li>Morning: 7 AM - 4 PM WITA</li>
	<li>Afternoon: 2 PM - 11 PM WITA</li>
	<li>Overnight: 10 PM - 7 AM WITA</li>
</ul>

Content Moderator

HDI is a Social Network Marketing organisation that offers a wide range of premium bee-based nutritional and skin care products as well as a unique opportunity to learn about entrepreneurship. Founded in Singapore in 1986 with its corporate headquarters in Indonesia, HDI today is present in 7 countries with subsidiaries in various industries such as finance, stock brokerage, outdoor advertising, property holdings, information technology and human resources.

PT Harmoni Dinamik Indonesia

<ul>
	<li>Manage business licensing processes and renewals</li>
	<li>Handle regulatory permits and compliance matters (including SIUP, KBLI, Import licenses, BKPM, NKV, etc.)</li>
	<li>Coordinate with external as required</li>
	<li>Oversee office and center operations, including security, cleaning, and maintenance</li>
	<li>Monitor and control General Affairs operational costs</li>
	<li>Provide operational support for company events</li>
	<li>Ensure understanding and implementation of Occupational Health &amp; Safety (K3) standards</li>
	<li>Manage cleanliness, security, and company vehicles, including all related facilities and infrastructure</li>
	<li>Ensure all corporate documents are properly organized, stored, and controlled</li>
	<li>Manage operational expenses and standard operating procedures</li>
	<li>Maintain and control physical and digital document archives</li>
	<li>Monitor and control maintenance of company assets</li>
</ul>

General Affair Staff

Sinergi yang saling menguntungkan
Tahun 2015 menjadi titik balik bagi Bank Mandiri Taspen, dimana Bank Mandiri Taspen memutuskan untuk menjadi bank yang unggul di nasional pada segmen pensiunan dan UMKM, yang diwujudkan dalam program sinergi yang dilaksanakan melalui 2 (dua) kontribusi utama dan benefit, yaitu PT. Bank Mandiri (Persero) Tbk. dan PT. Taspen (Persero).

Visi Bank Mandiri Taspen : Menjadi mitra terbaik dan terpercaya dalam memberdayakan dan mensejahterakan.
Misi Bank Mandiri Taspen :
1. Menciptakan pertumbuhan bisnis dan kesejahteraan melalui produk dan layanan keuangan terbaik
2. Fokus pada kebutuhan UMKM dan Pensiunan dengan menyelaraskan kepentingan ekonomi, sosial dan lingkungan

PT Bank Mandiri Taspen

<ul>
	<li>Melakukan sourcing kandidat sesuai dengan kriteria posisi melalui berbagai platform</li>
	<li>Melakukan initial call/screening interview basic qualification kandidat</li>
	<li>Mengatur dan memastikan kelancaran jadwal wawancara, psikotes, dan medical check-up (MCU)</li>
	<li>Membuat dan mendistribusikan surat pengantar MCU kepada kandidat</li>
	<li>Melakukan input, tracking, dan updating data kandidat pada sistem/database rekrutmen</li>
	<li>Mengelola dan merekap hasil psikotes dan MCU kandidat</li>
	<li>Melakukan reference check kandidat sesuai kebutuhan</li>
	<li>Berkoordinasi aktif dengan kandidat dan user/internal team selama proses seleksi berlangsung</li>
	<li>Melakukan administrasi dan pengarsipan dokumen karyawan baru</li>
	<li>Mendukung tim recruitment dalam memastikan end-to-end hiring process berjalan efektif dan tepat waktu</li>
</ul>

Recruitment Intern

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Melakukan kunjungan harian ke Area Hub untuk mengontrol aktivitas operasional guna meminimalisir risiko dan potensi kerugian bagi perusahaan.</li>
	<li>Melakukan penilaian risiko untuk setiap proyek baru yang terkait dengan Area Hub (pembukaan, penutupan, penggabungan, dll).</li>
	<li>Melakukan validasi terhadap risiko utama/top dan kontrol berdasarkan matriks risiko (per kategori dan level) yang ditetapkan oleh Tim Operasional di Area Hub.</li>
	<li>Melakukan pemeriksaan, mitigasi, dan investigasi bersama pihak eksternal (vendor, kepolisian, atau instansi lain bila diperlukan) atas indikasi terjadinya kecurangan internal atau kesalahan penanganan persediaan dan aset perusahaan.</li>
	<li>Menyediakan rencana mitigasi serta rekomendasi atas potensi kerugian yang disebabkan oleh kurangnya SOP, kesalahan manusia, atau keterbatasan sistem.</li>
	<li>Memberikan dukungan on-call/standby (misalnya pada kondisi darurat) kepada Tim Operasional maupun Fungsi Lain terkait proyek yang sedang berjalan dan membutuhkan pengamanan serta tindakan pencegahan kerugian.</li>
	<li>Bertanggung jawab untuk mencegah kerugian dan permasalahan yang terjadi di Hub.</li>
	<li>Memeriksa kondisi lapangan serta melakukan validasi atas inventory dan aset yang bersifat high value.</li>
	<li>Melaksanakan kegiatan administrasi dalam bentuk laporan harian, mingguan, dan bulanan.</li>
	<li>Menyusun laporan hasil investigasi (incident report) lengkap dengan kronologi, bukti, dan rekomendasi.</li>
</ul>

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