Eka Hospital adalah sebuah jaringan rumah sakit yang mengedepankan mutu dan keselamatan dalam menyediakan layanan kesehatan berkualitas terdepan. Pengaplikasian teknologi dan metode terkini di bidang kedokteran yang didukung oleh tim dokter, tenaga medis, serta staf profesional yang berdedikasi tinggi, menjadikan Eka Hospital sebagai rumah sakit rujukan terpercaya bagi keluarga maupun perusahaan dan institusi pemerintah di Indonesia.

Hingga saat ini, Rumah Sakit Eka Hospital telah berdiri di 6 unit, yaitu : 
Eka Hospital BSD - Tangerang Selatan, Banten
Eka Hospital Pekanbaru - Kota Pekanbaru, Riau
Eka Hospital Cibubur - Kota Wisata Cibubur, Jawa Barat
Eka Hospital Bekasi - Harapan Indah, Bekasi, Jawa Barat
RSIA Grand Family - Pantai Indah Kapuk (PIK), Jakarta Utara
RSIA Family - Pluit, Jakarta Utara

Kedepannya Eka Hospital akan terus melakukan ekspansi yang sejalan dengan Visi Misi Eka Hospital. 

Akreditasi Nasional dan Internasional
Eka Hospital BSD telah meraih Akreditasi Internasional dari Joint Commission International Hospital salah satu lembaga akreditasi rumah sakit tingkat internasional yang diakui oleh Pemerintah Indonesia.

Kerja Sama Tim Dokter dan Staf Medis Purna Waktu
Sebagian besar dokter Eka Hospital adalah tenaga purna waktu (full time) yang didukung staf perawat dan tenaga kesehatan professional terlatih.

Rekam Medis Elektronik
Berfungsi mempercepat proses pelayanan dan mengurangi kesalahan data medis yang mungkin terjadi. 

Satu Pasien Satu Kamar
Ketentuan ini berlaku mulai dari kamar kelas Standard (setara dengan kelas dua) dan Standard Plus. Kamar Standard dan Standard Plus berlokasi dalam satu cluster yang nyaman, dilengkapi kamar mandi dan toilet yang higienis. 

Center of Excellence
Saat ini Eka Hospital menangani lebih dari 400.000 pasien per tahun. Sebagai salah satu rumah sakit rujukan terdepan, Eka Hospital mendirikan beberapa pusat layanan terpadu, centers and units of excellence, yang siap memenuhi kebutuhan masyarakat akan layanan kesehatan dengan kualitas yang baik. Disupervisi langsung oleh tim dokter spesialis profesional dan tenaga medis handal dengan mengaplikasikan inovasi teknologi dan metode kedokteran terdepan, Pusat Layanan Terpadu Eka Hospital siap menangani setiap kasus mulai dari tahap pencegahan, diagnostik, tindakan, proses terapi, sampai dengan tahap pemulihan.


Eka Hospital

<ul>
	<li>Conduct tender process for building new hospital starts from Prebid / Aanwijzing, Reviewing Proposal, Clarification, until Negotiation process. </li>
	<li>Conduct for finalization process in contract tender, such as Drafting, Coordinating, Finalizing, and Distributing. </li>
	<li>Monitor project execution coordination with project construction management. </li>
</ul>

Procurement Construction

𝗥𝗲𝗮𝗹 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗙𝗼𝗿 𝗥𝗲𝗮𝗹 𝗘𝘀𝘁𝗮𝘁𝗲 MHub is Malaysia's leading end-to-end property enterprise platform capturing 60% of the nation’s total primary residential transactions. Current accumulated bookings are 350,000+ from 2,500+ projects with a total value of RM 43 billion. 10 out of the top 15 biggest real estate developers in Malaysia use MHub. How? MHub revolutionizes the way property transactions work by providing digital solutions to manage properties, people, and processes more efficiently by shortening a typical sales process that could take up to 9 months to less than 1 month. The goal is to be the standard for all property sales transactions in Southeast Asia, bringing communities together in a single platform to speed up and simplify property transactions. Listed as one of the 12 hottest fintech startups according to Fintech News, MHub is to date, the only Malaysian shortlisted for the Google For Startups Accelerator Program. MHub won 3rd place in the Huawei Spark Tech Competition. MHub is an alumnus of the MaGIC Global Accelerator & Cyberview Living Lab Accelerator programs respectively. MHub has raised funds from Platcom Ventures, ECF platform PitchIN, 500 Southeast Asia, and other prominent angel investors.

TRB Ventures

Mission: To lead a software development team in building and maintaining high-quality, scalable, and robust software solutions. This individual will be a hands-on technical expert, a mentor, and a key partner in defining our technical strategy, with a focus on leveraging modern, AI-driven methodologies. 
 
Key Requirements:

Core Technology Stack:

<ul>
	<li>Go (Golang): Expert-level proficiency is a must. The candidate should have extensive hands-on experience building complex, production-grade applications with Go.</li>
	<li>JavaScript &amp; TypeScript: Strong, professional-level fluency for work across the full stack.</li>
	<li>Deep Technical Understanding:</li>
	<li>Goes beyond syntax to a deep understanding of computer science fundamentals, data structures, algorithms, and system design principles.</li>
	<li>⁠Essential experience with cloud platforms (e.g., AWS, GCP, Azure), containerization (Docker, Kubernetes), and CI/CD pipelines.</li>
</ul>

Proven Team Leadership:

<ul>
	<li>Demonstrable experience leading and mentoring an engineering team, conducting code reviews, and fostering a collaborative, high-performance culture.</li>
</ul>

 
Architectural and System Design Skills:

<ul>
	<li>A strong track record of designing scalable and resilient systems, with the ability to discuss design patterns, microservices, API design (REST, gRPC), and technical trade-offs.</li>
</ul>

Effective Communication:

<ul>
	<li>Excellent command of English (written and verbal) to articulate complex technical concepts to diverse audiences.</li>
</ul>

Strategic Thinking:

<ul>
	<li>Ability to align technical decisions with business goals, anticipate future challenges, and contribute to the long-term technical roadmap.</li>
</ul>

Familiarity with AI in Software Development:

<ul>
	<li>We are looking for a candidate with experience or strong interest in applying AI to the software development lifecycle.</li>
	<li>⁠This includes leading product teams using AI-powered tools to accelerate development. A strong plus would be familiarity with concepts like Spec-Driven Development.</li>
	<li>⁠The ideal candidate actively explores ways to leverage modern AI to improve team velocity and product quality.</li>
</ul>

Engineering Tech Lead, Software Development

Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

<ul>
	<li>Independently build and manage web and mobile applications across the full stack.</li>
	<li>Develop APIs, system logic, and front-end interfaces for both internal tools and customer-facing platforms.</li>
	<li>Collaborate closely with IT Architecture (system design), IT Security (compliance), and Data (analytics pipeline).</li>
	<li>Support integration of third-party systems (e.g., ERP, CRM, payment, warranty system).</li>
	<li>Write clean, efficient, well-documented code and contribute to code reviews.</li>
	<li>Handle staging/production deployments and monitor system health.</li>
	<li>Recommend and implement system improvements, frameworks, and tools.</li>
</ul>

IT Full Stack Engineering Manager

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

Innovate constantly and be passionate to conduct ‘Tridharma Perguruan Tinggi’ (Education, Research, and Comunity Outreach) and involved in all university’s activities.

Lecturer in Electrical Engineering - Universitas Multimedia Nusantara

Chenyu Group, positioned as a Superhub of China-Indonesia Industrial Cooperation, is strategically committed to becoming a “Full-Spectrum Enabler of Cross-Border Investment.” The Group aims to build a vital bridge for two-way industrial collaboration between China and Indonesia. Anchored in Indonesia’s economic heartland and empowered by China’s advanced manufacturing capabilities, Chenyu adopts a trinity model of “Industry as the foundation, Digitalization as the wing, and Finance as the lifeline” to reshape regional industrial synergy. Focusing on three core sectors—infrastructure, energy, and digitalization—Chenyu has established a multi sector presence across Indonesia. At the same time, the Group is constructing a dual-track trade ecosystem that integrates Chinese industrial output with Indonesian consumer markets, forming a comprehensive platform for both industrial supply chains and consumer goods. Leveraging AI-driven risk control, acentralized digital operations platform, and multi-currency settlement systems, Chenyu has built a robust ecosystem with three-dimensional enabling power—across policy, enterprise, and capital—to enhance the efficiency and security of Chinese enterprises going abroad.

Guided by the principle of “With Chinese Manufacturing in One Hand and Indonesian Opportunities in the Other,” Chenyu Group is committed to being the preferred partner for Chinese enterprises expanding into ASEAN markets.

PT Chenyu Construction Group

Position Title : Agriculture Drone Operator

Location : Field Based / Remote Area, Indonesia

Employee Type : Full Time

 

About the Role

We are looking for a skilled and proactive Agricultural Drone Operator to support pest control and crop management across a wide range of agricultural settings -- including orchards, plantations, vegetable farms, and open-field crops. Using advanced drone spraying and mapping systems, you will help improve farm productivity, reduce chemical waste, and ensure timely intervention against pests and diseases.

 

Key Responsibilities

<ul>
	<li>Operate agricultural drones to perform aerial pesticide spraying, crop monitoring, and data collection</li>
	<li>Plan and execute flight paths using precision spraying and terrain-following technologies.</li>
	<li>Ensure accurate and consistent chemical application across different crop types and terrains.</li>
	<li>Maintain drone equipment, perform pre-flight checks, and troubleshoot minor issues.</li>
	<li>Collect field data and report findings to farm managers or agronomists.</li>
	<li>Ensure drone operations comply with local aviation and agricultural regulations.</li>
	<li>Adapt to varying field conditions and crop management needs (e.g., rice paddies, orchards, open fields.</li>
</ul>

Agriculture Drone Operator

Position Title : Personal Assistant 
Location : South Jakarta, DKI Jakarta 
Employment Type : Full-Time

 

Job Summary :

We are seeking a highly organized, discreet, and dependable Personal Assistant to support in managing personal, household, and logistical matters. This role requires fluency in both Mandarin, English and Indonesian, and the ability to operate in a multicultural, fast-paced environment with flexibility and professionalism.

<h3>Key Responsibilities:</h3>

<ul>
	<li>Manage and coordinate the family’s personal calendar, including appointments, social events, school activities, and travel plans.</li>
	<li>Organize domestic and international travel arrangements, including flights, accommodations, visas, and itineraries for family members.</li>
	<li>Act as the main point of contact for household staff (drivers, housekeepers, nannies, etc.) and external vendors or service providers.</li>
	<li>Handle personal errands, such as gift shopping, event planning, and managing household inventories.</li>
	<li>Assist in budgeting, paying bills, and maintaining financial and personal records.</li>
	<li>Arrange and oversee household maintenance, repairs, and service appointments.</li>
	<li>Liaise with schools, doctors, banks, insurance providers, and other institutions as needed.</li>
	<li>Maintain confidentiality and act with the utmost discretion at all times.</li>
	<li>Accompany the family during trips or personal events when required.</li>
	<li>Respond promptly and efficiently to last-minute changes or requests.</li>
</ul>

Personal Assistant

Position Title : General Affairs (GA) Admin

Location : Headquarters, South Jakarta - Indonesia 

Employee Type : Full Time

 

Job Summary :

Experienced in managing General Affairs operations with a focus on driver and fleet coordination. Skilled in scheduling, monitoring vehicle conditions, controlling operational costs, and maintaining accurate administrative records. Adept at managing office logistics, vendor relations, and facility maintenance to ensure smooth daily operations.

 

Key Responsibilities :

Driver &amp; Fleet Coordination :

<ul>
	<li>Arrange daily and weekly schedules for drivers based on company operational needs.</li>
	<li>Monitor the availability and condition of company vehicles.</li>
	<li>Assign tasks, routes, and work priorities for drivers.</li>
	<li>Control fuel usage, toll expenses, and other operational vehicle costs.</li>
	<li>Coordinate regular maintenance and repairs (service, insurance claims, vehicle registration renewal).</li>
</ul>

 

Administration &amp; Reporting

<ul>
	<li>Prepare and maintain reports on vehicle usage and operational expenses.</li>
	<li>Keep trip records and driver attendance logs.</li>
	<li>Manage vehicle-related documents (registration, insurance, inspection) and ensure validity.</li>
	<li>Input and update GA administrative data in systems or spreadsheets.</li>
</ul>

 

General Affairs Operations

<ul>
	<li>Manage office logistical needs (stationery, office supplies, drinking water, etc.).</li>
	<li>Handle vendor contracts related to office facilities (cleaning, security, building maintenance).</li>
	<li>Oversee the maintenance of office facilities (AC, electricity, water, furniture).</li>
	<li>Support the execution of internal company events.</li>
</ul>

 

Internal &amp; External Coordination

<ul>
	<li>Communicate with other departments to ensure transportation and facility needs are met.</li>
	<li>Maintain good relationships with transportation vendors, workshops, and other GA-related service</li>
</ul>

Office Equipment Operation

Inventory Control

MS Office

Record Keeping

Time Management

Events Management

Computer Literacy / Basic Computer Skills

General Affairs (GA) Admin

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Role Objective: 
Act as the primary point of contact for students, ensuring excellent service quality, fostering strong relationships, and guiding them through their learning journey. This role involves managing student accounts, providing personalized course consultations, and driving retention through renewals and engagement initiatives.

Key Responsibilities:

<ul>
	<li>Serve as a dedicated account manager for students, ensuring a smooth and fulfilling learning experience.</li>
	<li>Build and maintain strong relationships with students through regular check-ins and progress tracking.</li>
	<li>Guide students in achieving their learning goals by offering tailored course recommendations.</li>
	<li>Manage student account renewals and drive loyalty program participation.</li>
	<li>Collaborate with internal teams to enhance student satisfaction and retention.</li>
	<li>Organize and oversee engagement events at the learning center to foster a supportive community.</li>
</ul>

Service Consultant

PT Royal Trust adalah perusahaan perdagangan yang berdiri sejak tahun 2005 dan telah memiliki ijin resmi dari BAPPEBTI dan sudah menjadi keanggotaan pada Bursa Berjangka Jakarta (BBJ) dan Kliring Berjangka Indonesia (KBI).

PT Royal Trust yang bergerak dibidang Perdagangan Berjangka Multilateral dan Perdagangan Berjangka Derivatif produk-produk yang diperdagangkan meliputi dari Emas Loco London, Foreign Exchange (Forex) dan Cross Rate.

Sebagai salah satu perusahaan perdagangan berjangka terkemuka di Indonesia, perusahaan ini telah diakui baik dari sisi kepatuhan terhadap hukum maupun kinerja keuangan dan prestasi lainnya.

Dalam aktivitas perdagangan, PT Royal Trust berpijak pada nilai-nilai profesionalisme, edukasi dan pelayanan yang berkualitas sesuai dengan standar perdagangan berjangka nasional dan internasional serta didukung oleh para professional yang berpengalaman di industri berjangka.

Melalui penyediaan informasi dan layanan berkualitas, PT Royal Trust berupaya menjaga tingkat kepuasan nasabah.

Visi
Menjadi perusahaan perdagangan berjangka dengan pangsa pasar yang luas khususnya ditingkat Nasional dengan menciptakan Image of Transparent Investment.

Misi
- Berusaha berperan aktif dalam mensosialisasikan Bursa Berjangka agar dapat diterima masyarakat dengan baik.
- Aktif dalam membangun Industri Berjangka yang transparan, kredibel, dan berintegritas.
- Memberi pelayanan purna waktu dengan sumber daya manusia yang kompeten dan profesional.

PT. Royal Trust

<ul>
	<li>Melayani complaint dan kebutuhan client</li>
	<li>Melakukan report terkait complaint dan kebutuhan client kepada divisi terkait</li>
	<li>Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon pelanggan, dan non-pelanggan.</li>
	<li>Menjawab pertanyaan yang berkaitan dengan kebijakan, prosedur, dan aturan yang berlaku di perusahaan.</li>
	<li>Menjadi perantara pelanggan dan perusahaan dengan cara meneruskan keluhan</li>
</ul>

Customer Service

Berdiri pada tahun 2011, PT Unggul Mitra Solusi atau lebih dikenal dengan Unggul Solusi adalah perusahaan IT (Teknologi Informasi) yang berdomisili di Jakarta. Kami mengembangkan beragam aplikasi modern dan website e-commerce untuk mempermudah kegiatan operasional dan meningkatkan penjualan.

Aplikasi-aplikasi yang kami ciptakan dipercaya oleh berbagai perusahaan di Indonesia, Australia dan Singapura untuk menopang kegiatan usaha mereka.

Berbekal pengalaman yang kami punya, kami mengerti kebutuhan Anda dan dapat mengembangkan aplikasi untuk mengatasi permasalahan yang Anda hadapi.

OUR VISION
Menjadi perusahaan Teknologi Informasi pilihan pelaku usaha dan korporasi.

OUR MISSION
1. Menjadi mitra handal yang terpercaya untuk mewujudkan visi dan misi client.

2. Memberikan solusi Teknologi Informasi yang modern dan berkualitas.

3. Berkomitmen mengembangkan kemampuan karyawan dan memberikan penghargaan yang sesuai kepada karyawan yang berprestasi.

Unggul Solusi

<ul>
	<li>Answering questions about company's products or services</li>
	<li>Handling customer complaints</li>
	<li>Resolving issues and troubleshooting technical problems</li>
	<li>Ensuring end-products meet customer expectations</li>
	<li>Processing orders and transactions</li>
	<li>Providing on-site training to customers</li>
	<li>Other related jobs and responsibilities</li>
</ul>

Customer Service Officer

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

<ul>
	<li>Manage and execute basic service requests for solution implementation</li>
	<li>Prioritize tasks based on urgency and service level agreements</li>
	<li>Use internal tools (e.g., GOT and Maestro) to track and deliver assignments</li>
	<li>Follow established processes and escalate issues when needed</li>
	<li>Collaborate with senior team members for guidance on complex tasks</li>
</ul>

Service Delivery Associate

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

You will play a pivotal role in driving growth for Voluntrip and Kitabisa Experience through strategic partnerships and running meaningful offline and online activities.

You will contribute to our mission of making volunteering fun and feel good, do good also meaningful with some responsibilities:

<ul>
	<li>Handling Program Voluntrip and Kitabisa Experience </li>
	<li>Partner Acquisition </li>
	<li>Focus on increasing revenue </li>
	<li>Preparing Budget, Concept and other details</li>
	<li>Control and Monitoring Event </li>
	<li>Creating Creative Idea Voluntrip and Kitabisa Experience</li>
</ul>

Project Service Voluntrip

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ol>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh. </li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.</li>
</ol>

Customer Service Branch Depok

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
	<li>
	Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office maupun dari segi layout front office (kebersihan, kerapihan dan keindahan), guna memastikan tercapainya standar pelayanan di cabang.
	</li>
	<li>
	Melakukan survey exit customer dengan cara interview sesuai dengan standar, prosedur dan target SLA yang telah ditetapkan, sehingga dapat dijadikan sebagai bahan masukan dalam pengembangan strategi retention.
	</li>
</ul>

Customer Service Branch Tangerang

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

1. Develop and conceptualize the industrial relations framework in alignment with company policies and government regulations, including management commitment. 
2. Resolve industrial relations issues between the company, employees, or third-party partners, ensuring compliance with company regulations. 
3. Prepare and provide assistance to parties involved in labor-related matters, ensuring understanding and adherence to relevant laws 
4. Monitor and facilitate the implementation of internal work relationship programs between employees and management. 
5. Facilitate, monitor, and evaluate employee engagement programs, including mandatory national events, company events (such as anniversaries, employee gatherings, religious events), and employee programs at branches or headquarters (such as sports and other activities). 
6. Facilitate, monitor, and evaluate employee engagement programs, including mandatory national events, company events (such as anniversaries, employee gatherings, religious events), and employee programs at branches or headquarters (such as sports and other activities). 
7. Evaluate the labor regulations and company regulations and socialized it to employees. 
8. Conduct employee termination processes, including handling exit interviews, disputes, and labor issues. 
9. Lead and manage employee engagement surveys and programs to enhance employee involvement and satisfaction within the organization

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