education and training data specialization

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

Jika kamu seseorang yang bersemangat bekerja di lingkungan ritel buku yang dinamis, senang menyusun tampilan buku yang menarik, suka memimpin tim, dan peduli dalam menciptakan pengalaman berbelanja buku yang berkesan—maka pekerjaan ini cocok untukmu!

 

Store Experience Coordinator bertanggung jawab atas pengawasan operasional harian toko, memastikan kelancaran alur kerja serta layanan pelanggan yang prima, sekaligus menjalankan program-program menarik yang meningkatkan keterlibatan pelanggan dan komunitas. Peran ini mencakup pengelolaan jadwal tim, pemantauan kinerja, serta menjaga standar layanan untuk menciptakan pengalaman berbelanja yang positif. Selain itu, koordinator juga akan memfasilitasi kolaborasi tim, mengumpulkan umpan balik pelanggan, dan mengoptimalkan operasional toko melalui pemecahan masalah yang efektif serta manajemen waktu yang baik.

 

Key Responsibilities:

Team &amp; Schedule Management:

<ul>
	<li>Memimpin dan membimbing tim toko dengan menetapkan tujuan serta ekspektasi yang jelas.</li>
	<li>Merencanakan dan mengkoordinasikan jadwal kerja serta rotasi tim untuk memastikan kelancaran operasional toko.</li>
</ul>

 

Customer Experience &amp; Service Quality:

<ul>
	<li>Memastikan layanan pelanggan sesuai dengan standar toko untuk menciptakan pengalaman berbelanja yang menarik.</li>
	<li>Mengidentifikasi dan menyelesaikan masalah layanan dengan cepat melalui pemecahan masalah yang inovatif.</li>
	<li>Mengumpulkan umpan balik pelanggan, menganalisis tren, dan menyusun laporan untuk meningkatkan kualitas layanan.</li>
</ul>

 

Program &amp; Campaign Execution:

<ul>
	<li>Bekerja sama dengan tim untuk menerapkan program dan kampanye menarik yang meningkatkan interaksi dengan pelanggan.</li>
	<li>Menyesuaikan dan mengoptimalkan program toko agar selaras dengan kebutuhan pelanggan dan tujuan bisnis.</li>
</ul>

 

Operational Coordination &amp; Improvement:

<ul>
	<li>Mengawasi pengelolaan inventaris dan stok untuk menjaga efisiensi serta mencegah kekurangan barang.</li>
	<li>Mendukung upaya pemasaran dan promosi dengan menggunakan alat seperti Microsoft Office dan Canva.</li>
</ul>

 

Book Curation &amp; Display:

<ul>
	<li>Memiliki pengetahuan mendalam tentang buku, tren industri, dan preferensi pelanggan untuk mengkurasi pilihan serta merancang tampilan produk yang dipikirkan dengan matang.</li>
	<li>Merencanakan, mendesain, dan mengelola tampilan buku yang menciptakan storytelling menarik serta meningkatkan daya tarik visual toko.</li>
	<li>Menata buku secara strategis untuk mendorong penjualan, memastikan tampilan selaras dengan promosi, tema musiman, dan minat utama pelanggan.</li>
</ul>

 

Team Collaboration &amp; Development:

<ul>
	<li>Menjaga komunikasi yang terbuka dengan tim, mendorong umpan balik, dan perbaikan berkelanjutan.</li>
	<li>Membantu dalam proses rekrutmen, pelatihan staf, dan evaluasi kinerja untuk mengembangkan kapabilitas tim.</li>
</ul>

Store Experience Coordinator Prose and Petals | Talent Pool

PGI Data is a boutique house providing Digital Transformation through end-to-end data solutions with its presence in Singapore & Indonesia. We believe in a holistic approach to support business decisions and build a top-quality and cost-effective strategy for businesses to operate successfully.

PGI Data

<ul>
	<li>
	Design and build high-fidelity mockups, user interfaces, and interactive prototypes for both mobile and web platforms.
	</li>
	<li>
	Apply user-centered design principles to all stages of the product lifecycle, from concept to launch.
	</li>
	<li>
	Conduct and utilize insights from user research, usability testing, and wireframing techniques to validate design decisions.
	</li>
	<li>
	Maintain and evolve our design systems and ensure consistency, adherence to best practices for responsive design, accessibility, and interaction design.
	</li>
	<li>
	Work effectively and collaboratively with cross-functional teams, including product managers, engineers, and stakeholders, to deliver a cohesive product vision.
	</li>
	<li>
	Use a creative and problem-solving mindset to identify user pain points and translate business requirements into functional design specifications.
	</li>
</ul>

UI/UX Designer, Banking industry

PT BREXA Raya Indonesia, also known simply as BREXA Indonesia, is a human resources services company based in Jakarta that provides recruitment, staffing, and manpower solutions in Indonesia and internationally. They operate as part of the BREXA Group with a broad network across Asia. It is certified to provide personnel recruitment and work placement services, including dispatching workers to Japan and other countries. We're handle various HR-related functions, from placement and staffing to outsourcing & Introducing services.

PT BREXA Raya Indonesia

<ul>
	<li>Teach students in Ginoujisshuu and Tokuteiginou preparation</li>
	<li>Participate in creating syllabus, curriculum, and teaching materials</li>
	<li>Organizing the teaching schedule</li>
	<li>Preparing reports on N3 &amp; N4 exam results</li>
	<li>Observe classes and provide feedback</li>
	<li>Manage and control "kadai kurasu" (homework class)</li>
	<li>Preparing placement tests</li>
	<li>Handle tasks related to Japanese language education at the Training Centre</li>
	<li>Handle other tasks related to Ginoujisshuu and Tokuteiginiou programs</li>
</ul>

Classroom Management

Learning Strategies

Organizing and Planning

Presentation Skills

MS Office

Action Planning

Curriculum Design and Development

Japanese Teacher Staff

We believe that the best and most successful people are 'students' of their fields who are find happiness in the constant pursuit of growth, professionally and personally - a lifelong learner. The faster the world around us changes, the more important it is to be a lifelong learner in order to stay competitive.

Lifelong learning comprises four soft skills (Communication, Critical Thinking, Collaboration, Creativity) and four mindset attributes (Curiosity, Initiative, Persistence, Adaptability). All of these are relevant across disciplines and professions.

Gentem Indonesia Lifelong Learning (GILL) Group's mission is to cultivate lifelong learning from an early age in order to increase the competitiveness of Indonesians. GILL delivers premium, efficacious learning outcomes through exclusive partnerships with world-leading content providers and is heavily technology-enabled under separately branded businesses - Wall Street English, Genstarkids, and INDIES (Independent International Education Solutions).

GILL Group was established with the acquisition of the Wall Street English Indonesia business in 2016 and now has over 5,000 active members learning online and in-center across its 11 locations. Genstarkids was launched in October 2025 with the first studio in Bintaro and the second in Cikarang. INDIES was soft-launched in June 2024.

GILL also provides IELTS test prep courses as well as business english courses (professional skills) to both retail and corporate customers. Our corporate customers include blue-chip multinational companies as well as large local conglomerates.

Gentem Indonesia Lifelong Learning Group

🌟 We're Hiring: Senior School Partnership Strategic🌟

At Gentem Lifelong Learning Group, we believe education opens doors to limitless opportunities. Through our brands Wall Street English, Genstarkids, and Indies we inspire lifelong learning for every generation.

We’re looking for an experienced and driven Senior School Partnership Strategic to support the development of strategic institutional partnerships and expand Gentem Group’s business opportunities through schools, universities, communities, and other key stakeholders.

 

✨ What You’ll Be Doing:

<ul>
	<li>Identify, approach, and build long-term relationships with schools, universities, educational institutions, communities, and strategic partners aligned with Gentem’s growth objectives.</li>
	<li>Support the development of partnership pipelines by conducting outreach, coordinating meetings, managing follow-ups, and maintaining strong engagement with prospective partners.</li>
	<li>Contribute to opening new revenue funnels and institutional collaboration opportunities that support student acquisition, brand expansion, and business growth across Gentem Group brands.</li>
	<li>Plan and execute partnership activations, school visits, seminars, workshops, and collaborative events to strengthen relationships and generate leads.</li>
	<li>Work closely with Marketing, Sales, Center Operations, and Product/Experience teams to ensure partnership initiatives translate into measurable business outcomes.</li>
	<li>Maintain accurate partnership databases, activity reports, lead tracking, and post-activation evaluations to improve effectiveness and operational efficiency.</li>
</ul>

 

🎉 Why You’ll Love Working Here:

<ul>
	<li>Play a key role in executing Gentem’s partnership and event initiatives across national education brands.</li>
	<li>Be part of a high-performance culture that values growth, teamwork, and excellence.</li>
	<li>Competitive compensation, clear career pathways, and supportive leadership.</li>
	<li>Continuous career development through hands-on experience and learning opportunities.</li>
	<li>Career Growth: We love promoting from within! Your hard work will be recognized, and there’s always room to grow.</li>
</ul>

 

🌍 About Gentem:

At Gentem Lifelong Learning, we empower people through education, opening doors to new opportunities. As the parent company of Wall Street English Indonesia, Genstarkids, and Indies, we uphold the values of Family, Integrity, and Excellence, fostering a culture of collaboration, trust, and outstanding results. Committed to lifelong learning, we create opportunities for growth at every stage of life. If you’re passionate about making an impact, you’ll fit right in.

💪 Ready to Make an Impact? 
If you’re an ambitious, results-driven partnership builder and event activation specialist, apply now and help us shape the future of education in Indonesia!

School Partnership Officer

Are you passionate about helping students achieve their dreams of studying abroad? Do you have strong sales skills and the ability to provide expert guidance on overseas education opportunities? If you're a confident, customer-focused professional with a talent for building relationships and driving conversions, Indies wants YOU on our team!

What You’ll Be Doing:

<ul>
	<li>End-to-End University Application Support: Assist students with every step of their university application, from selecting the right institution to writing compelling personal statements, preparing necessary documents, applying for visas, and providing university preparation guidance.</li>
	<li>Consult with Potential Customers: Guide prospective students and their families through study abroad options, scholarships, and admissions processes, helping them make informed decisions.</li>
	<li>Achieve Sales Targets: Engage with leads, address their concerns, and effectively convert them into paying customers.</li>
	<li>Build Trust and Long-Term Relationships: Maintain strong connections with students and families, ensuring satisfaction, referrals, and long-term engagement.</li>
</ul>

Study Abroad Consultant

What You'll Be Doing:

<ul>
	<li>Ensure High-Quality Teaching: Lead and guide teachers to deliver exceptional lessons that drive student success and engagement.</li>
	<li>Drive Student Retention &amp; Renewal: Take ownership of key academic business metrics, including student retention, attendance, learning progress, and contract renewals. Work closely with teachers, students, and parents to maximize student satisfaction and long-term enrollment.</li>
	<li>Build Parent Relationships: Strengthen connections with parents to foster trust, increase contract renewals, and encourage referrals.</li>
	<li>Develop Your Team: Support teacher development through coaching, feedback, and training to continually improve teaching quality and class management.</li>
</ul>

Head Teacher

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.
Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector.

We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking).

Perks and Benefits:
Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values
into everyday practices, which makes feel like home. PT Midas is growing. 

If you are passionate, fun and live for breakthrough ideas, consider joining our team.
• Competitive salary in market
• Supportive teammates
• Health insurance benefits
• Social Security
• Self-development activities that support careers
• Flexible working hours
• Broaden your knowledge in new technology

PT Midas Daya Teknologi

Job Description:

<ul>
	<li>Batch &amp; Production Support: Ensure the stability and successful execution of critical end-of-day (EOD) batch processes for banking operations during both day and night support shifts.</li>
	<li>Incident &amp; Issue Resolution: Investigate and resolve production issues by performing SQL-based data patching, troubleshooting system errors, and escalating high-impact incidents when required.</li>
	<li>Service Desk &amp; Ticketing: Manage and resolve user-reported issues through Jira, maintaining timely support and high service quality standards.</li>
	<li>UAT &amp; Testing Support: Support User Acceptance Testing (UAT) activities by preparing test data, validating fixes, and assisting users throughout the testing lifecycle.</li>
	<li>Cross-Functional Collaboration: Work closely with cross-functional infrastructure teams, including Wintel and Identity &amp; Access Management (IAM), to support system maintenance, device compliance, and access updates.</li>
	<li>Post-Maintenance &amp; Monitoring: Conduct post-maintenance validation and monitor UAT server resources to ensure optimal system performance and reliability.</li>
	<li>Operational Readiness: Maintain operational readiness of company devices and applications, ensuring compliance with banking policies and fast-paced operational demands.</li>
</ul>

IT Application Support MRP

<ul>
	<li>Mengajar mata pelajaran Komputer Akuntansi kepada siswa sesuai kurikulum yang berlaku.</li>
	<li>Membimbing siswa dalam penggunaan aplikasi komputer akuntansi dan pengolahan data keuangan.</li>
	<li>Menyiapkan materi serta melaksanakan kegiatan pembelajaran yang efektif dan interaktif.</li>
	<li>Melakukan koordinasi dengan pihak sekolah/yayasan, PIC, dan Perusahaan terkait pelaksanaan pembelajaran.</li>
	<li>Melakukan monitoring dan evaluasi perkembangan belajar siswa secara berkala.</li>
	<li>Menyusun laporan hasil pembelajaran dan perkembangan siswa.</li>
</ul>

Guru Komputer Akutansi Jakarta

PT PANTJA ARTHA NIAGA adalah perusahaan yang bergerak dalam bidang Importir dan Distributor minuman, khususnya minuman beralkohol, mencakup Beer, Wine & Spirits.

PT Pantja Artha Niaga

Job Description:

<ul>
	<li>Assist in developing and implementing brand strategies across a portfolio of products to achieve business and marketing objectives.</li>
	<li>Coordinate and execute marketing activities, including campaigns, promotions, events, and brand initiatives.</li>
	<li>Collaborate closely with distributors, retailers, HoReCa customers, and internal sales teams to ensure effective market execution.</li>
	<li>Maintain brand guidelines and ensure consistent communication.</li>
	<li>Prepare reports, support budgeting processes, and monitor brand performance and key marketing metrics.</li>
	<li>Support product launches, especially adapting Japanese brands to local markets.</li>
</ul>

Assistant Brand Manager Japanese Speaker

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly.
 
Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by providing professional and high competency resources.
 
Vision
To be Preferred IT Partner In The Region.
Mission
Establish excellent end to end IT Services to enable clients to grow their business rapidly thru high competence and professional resources.


PT Tiga Daya Digital Indonesia (Eksad Technology)

Junior Product Owner:

<ul>
	<li>Create data items that are needed in the business process in UI/UX and solve simple CR.</li>
	<li>Analyze root causes and resolution for any problem.</li>
	<li>Review resolution for incidents and problems to ensure the resolution are appropriate, comprehensive, and feasible.</li>
	<li>Conduct incident and service request management, problem management, change management, release, deployment, and service improvement as assigned.</li>
</ul>

 

Senior Product Owner: 

<ul>
	<li>Requirement Gathering and Backlog Management</li>
	<li>Translate high-level business requirements into user stories, enablers, and acceptance criteria to ensure backlog readiness for execution.</li>
	<li>Manage and prioritize the Team Backlog to align with business and customer needs.</li>
	<li>Focuses on delivering value in each iteration, using metrics to track progress and ensure alignment with strategic objectives</li>
	<li>Stakeholder and Team Collaboration</li>
	<li>Engages with stakeholders and customers to gather feedback and incorporate it into the backlog for continuous improvement</li>
	<li>Works closely with the Product team to ensure clear communication and alignment.</li>
</ul>

Product Owner

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

This role is titled Customer Service, but the primary responsibilities involve Quality Checking and assigning mystery shoppers. Are you passionate about communication in English and detail-oriented in handling administrative tasks? Do you enjoy working with multicultural environment? If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for collecting and labelling survey data (quality check), ensuring smooth operations via phone and email, and assigning mystery shoppers. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Assist in recruiting and assigning shoppers/auditors to various projects in the Americas and Europe regions.</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
</ul>

Attention to Detail

Communication Skills

Negotiation

Customer Service

<ul>
	<li>Develop and maintain COBOL programs on the L400/GASIA core insurance system</li>
	<li>Work with DB2 and IBM WebSphere MQ for integration and data management</li>
	<li>Perform debugging, troubleshooting, and performance optimization</li>
	<li>Collaborate with business teams to understand insurance product requirements</li>
</ul>

Cobol Programmer Core Insurance System

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Melakukan survey kelayakan konsumen untuk kontrak motor atau mobil.</li>
	<li>Memastikan kondisi kelayakan konsumen berdasarkan analisa kredit untuk dibiayai sesuai dengan prosedur dan ketentuan yang berlaku.</li>
	<li>Bertanggung Jawab untuk kelengkapan data Calon Konsumen.</li>
	<li>Memaintain seluruh kontrak motor atau mobil aktif yang merupakan account milik pribadi Surveyor, guna memastikan kualitas kontrak dari awal booking sampai dengan mature.</li>
	<li>Melakukan visit secara rutin (daily) terhadap konsumen RO (Repeat Order) dan CGC (Customer Get Customer) sesuai dengan jadwal yang telah disusun sebelumnya, guna mendukung pencapaian target yang telah ditetapkan</li>
</ul>

Verificator BFI Finance Cabang Ponorogo

PT. Prismalink International adalah perusahaan di bidang teknologi informasi yang bergeral di bidang pembayaran digital. Dengan dukungan dari puluhan bank besar di Indonesia antara lain BCA, Bank Mandiri, BRI, BNI, BSI, Bank CIMB NIAGA, Bank PERMATA, Bank Maybank, Bank Danamon dan bank lain nya, Prismalink membantu merchant online menerima pembayaran dari pelanggan mereka. Perusahaan ini telah bekerjasama dengan merchant dan platform e-commerce, seperti Tokopedia, Blibli, Periplus, Yayasan Kita Bisa dan banyak lagi. 
Kami percaya bahwa dengan tenaga kerja yang terampil dan profesional. Prismalink dapat menjadi salah satu perusahaan teknologi terkemuka di Indonesia. 

PT Prismalink International

a. Resepsionis

<ul>
	<li>Menyambut &amp; menerima tamu perusahaan dengan ramah &amp; professional </li>
	<li>Mengarahkan tamu sesuai kebutuhan dan tujuan kedatangan </li>
	<li>Menjawab serta menghubungkan telepon masuk kepada pihak terkait</li>
	<li>Menerima, mencatat, dan mendistribusikan surat atau dokumen masuk </li>
	<li>Mengatur jadwal penggunaan ruang meeting apabila diperlukan</li>
	<li>Menjaga kebersihan dan kerapihan area resepsionis </li>
	<li>Membantu kebutuhan administrasi tamu dan meeting</li>
	<li>Menjaga citra positif Perusahaan melalui pelayanan yang baik </li>
</ul>

b. Back Administration

<ul>
	<li>Menginput dan mengelola data administrasi Perusahaan</li>
	<li>Membuat laporan administrasi secara berkala</li>
	<li>Mengarsipkan dokumen fisik maupun digital dengan rapi</li>
	<li>Membantu proses pembuatan surat dan dokumen administrasi lainnya</li>
	<li>Melakukan pengecekan kelengkapan dokumen operasional </li>
	<li>Membantu koordinasi administrasi antar departemen</li>
	<li>Memastikan data Perusahaan tersimpan dengan baik dan akurat</li>
	<li>Mendukung kebutuhan administrasi operasional harian </li>
	<li>Inventory control</li>
</ul>

Inventory Control

Telephone Skills

Clerical Skills

Data Encoding / Data Entry

Microsoft / MS Office

Receptionist Administrative

<ul>
	<li>Melakukan pemeriksaan terhadap kebenaran data konsumen untuk mengetahui ada tidaknya indikasi penyimpangan.</li>
	<li>Melakukan pemeriksaan lapangan atas proses aplikasi pembiayaan konsumen yang dilakukan cabang sesuai prosedur Field Audit dalam rangka meminimalisasi penyimpangan prosedur bisnis.</li>
	<li>Melakukan pemeriksaan di lapangan terhadap pihak ketiga yang berhubungan dengan proses pembiayaan.</li>
	<li>Mengumpulkan kebenaran informasi dan bukti-bukti pendukung untuk memperkuat temuan di lapangan dan memastikan semua kronologis urutan kejadian sehingga dapat diketahui semua pihak yang terlibat serta merekomendasikan sanksi atas penyimpangan yang terjadi.</li>
	<li>Melakukan pengecekan ulang dilapangan atas laporan dari pihak Internal guna memastikan bahwa seluruh prosedur kerja telah dilaksanakan dengan baik dan benar.</li>
	<li>Menindak lanjuti informasi yang didapatkan dari pihak internal atau eksternal terkait adanya proses kerja yang salah.</li>
	<li>Mempertanggungjawabkan seluruh temuan/hasil validasi secara indepeden dan profesional.</li>
</ul>

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