CARE Technologies is the first generation in Indonesia who launced the desktop and web version of an application for th General Insurance.

CARE Technologies was established in February 20th, 2006 and located in Tebet – South of Jakarta. Today we have nearly 80 employees with the position IT Programmer and IT Consultant. In 2010 CARE Technologies became first generation who issued an application for General Insurance in the Enterprise version which is still growing until today.

Mostly 80% Insurance Company in Indonesia using CARE Application, and we have client in Thailand and Philippines. CARE Technologies has a schedule in yearly to making Corporate Social Responsibility (CSR) at East Indonesia, focus in education and social problems.

CARE Technologies

<ul>
	<li>Creating the application configuration as needed business processes</li>
	<li>To install / upgrade / update client applications in both the server and the internal server</li>
	<li>Create / modify the application and report documents according to client needs</li>
	<li>Create and develop training materials the client</li>
	<li>Provide support to the potential conditions arising after implementation</li>
	<li>Create maintain business process documents, project documents, and the documents to be clear and effective training</li>
	<li>Solve the problems that are still related to the tasks performed</li>
	<li>Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism</li>
	<li>Maintaining the confidentiality of client data</li>
</ul>

IT Application Consultant

SUN Education Group is the leading and the most complete international educational consultancy firm in Indonesia. Our core business is to provide services to students who want to study abroad particularly in Australia, New Zealand, Indonesia Pathway, UK, Switzerland, Singapore, Malaysia, China, Sweden, Ireland, Spain, Netherland, Italy, Canada and USA. We have 24 offices throughout Indonesia and have a global network of partners across the world.

As a successful, fast growing and innovative company, we are accelerating our growth within the market. We realize that our greatest asset is people and as such, we provide a challenging and  exciting environment for the best in the market.

With leaders that hold a clear vision for the future, along with a team full of diverse professionals, we are looking for young, energetic, dynamic and experienced people to fulfill our vacant positions.

SUN Education Group

<ul>
	<li>Advise and assist students choosing the right overseas study destination ( sales )</li>
	<li>Provide assistance and advice on accurate information in all aspect both educational and non-educational, includes: the institutions, the course, the destination, study and social life, transportation, accomodation, etc.</li>
	<li>Involved in promotions, campaign and special event activities such as company's exhibition or school expo.</li>
	<li>Achieve student recruitment target (promoting &amp; selling our services).</li>
</ul>

Overseas Education Counselor

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Create pre-sales product pricing and scope of work documents</li>
	<li>Provide pre-sales technical consulting to promote Quest Software’s database performance solutions via the telephone, remote technologies and onsite engagements</li>
	<li>Manage Proof-of-Concept engagements throughout the entire sales cycle</li>
	<li>Represent Quest Software’s database performance solutions at relevant trade shows and user groups</li>
	<li>Contribute as an effective member of a sales team by attending sales calls and hosting technical sessions</li>
	<li>Take active/ownership role in resolving issues and challenges within the product sales process</li>
	<li>Make product presentations, answers prospects questions and is knowledgeable about prospects business need</li>
	<li>Assist the development of sales plans and strategies</li>
</ul>

Presales Consultant

PT Computrade Technology International (CTI Group) has been focused on distributing and providing IT solution for Indonesian’s enterprises and SMBs since 2003. For more than a decade, we’ve created differences through technology by collaborating with numerous well-known worldwide IT brands. With a strong vision to be the most preferred IT infrastructure provider in the Southeast Asia, together with our dedicated and hardworking team, today, we have become a multinational company with two abroad regional offices located in Malaysia and Philippine.

Supported by hundreds of professionals and skillful digital talents, we’ve been trusted by countless of businesses across industries to help them unleash their business potential by using technology and bring their business to the next level to keep competitive. Today, CTI Group is one of the leading distributors and provider of IT solutions in Indonesia.

CTI Group

<ul>
	<li>Conduct security assessments based on frameworks like CIS, NIST, or ISO 27001 to evaluate clients’ IT environments.</li>
	<li>Assist clients in audits, compliance readiness, and preparation of information security documentation (ISMS).</li>
	<li>Analyze logs and security activities to detect anomalies or potential incidents.</li>
	<li>Participate in cyber incident simulations (Cyber Drills) and support reporting with findings and improvement recommendations.</li>
</ul>

Security Consultant

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Key Responsibilities:

<ul>
	<li>Student progress management </li>
	<li>Communication and customer service on effective study activities </li>
	<li>Internal commercial aspects </li>
	<li>Creating and maintaining a fun and engaging learning environment </li>
	<li>Planning, organizing, and executing events. </li>
</ul>

Service Consultant

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

<ul>
	<li>Conduct production support, both for managing application performance and managing application environment.</li>
	<li>Ensure support service performance to meet the defined targets.</li>
	<li>Communicate with requestor and/or incident reporter in all served Division/Business Units.</li>
	<li>Provide change impact analysis input for any new change request</li>
</ul>

SAP Consultant

PT. Aladdin Teknologi Solusi berdiri pada 12 April 2017. Kami memiliki staf profesional yang berpengalaman dibidang  Application Development, Information Infrastructure, System Infrastructure, Security Infrastructure, Network Infrastructure dan Data Center Infrastructure. Perusahaan kami berfokus pada solusi layanan Teknologi Informasi.  

PT. Aladdin Teknologi Solusi

Dicari IT support yang berpengalaman di dalam sistem IT atau Monitoring sistem.

Pendidikan Minimal S1 keatas Di dalam bidang Komputer (atau sejenis) dan Berpengalaman satu tahun di bidang yang sama.

Ruang lingkup pekerjaan meliputi Analisa Data, Monitoring System, Troubleshooting System, dan Pelaporan permasalahan. Pekerjaan dilakukan secara shift Setiap hari yang penempatan waktu shift akan ditentukan oleh Pihak Aladdin.

IT Support

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

Responsibility :

<ul>
	<li>Conduct support activities to Oracle E-Business Suite / Oracle Fusion Cloud).</li>
	<li>Achieve Service Level Agreement (each issuing ticket)</li>
	<li>Visit on customer for certain period for problem solving</li>
	<li>Develop proper support document and prepare business presentations</li>
	<li>Working together as a team with other functional and Technical consultant to archive project maintenance timeline and deliverables.</li>
</ul>

Oracle Functional Consultant

a. bekerja secara 24 x 7 x 365 dengan sistem 3 Shift waktu, berikut detil waktu shift:

 Jam kerja Setiap Hari (Senin – Minggu, termasuk Hari Besar dan Hari Libur Lainnya)

 Shift I : 08.00 – 16.00

 Shift II : 16.00 – 00.00

 Shift III : 00.00 – 08.00

b. Serah terima pekerjaan (Hand over) antar Shift dilakukan 30 menit sebelum pergantian Shift, sehingga masing – masing staf Monitoring harus tiba di BPJS Kesehatan 30 menit lebih awal dari Waktu Shift.

c. Melakukan monitoring Day to Day terhadap Aplikasi, Database dan Server dengan detil pekerjaan:

 

Aplikasi

Memonitoring availability dan response time seluruh Aplikasi dengan menggunakan Tools url yang ada pada aplikasi OpManager atau tools lain yang legal dimiliki oleh Pihak Kedua (optional).

Monitoring dilakukan setiap jam dengan mengisi cheklist monitoring aplikasi

 

Database

Memonitoring Service sql, Job dan Agent

Memonitoring Blocking dan Expensive Query

Memonitoring HA/Replikasi/Always On Database (Primary-Secondary- DRC), ssis dan Data Backup

Monitoring dilakukan setiap Jam dengan mengisi Ceklist Monitoring Database

Monitoring dilakukan menggunakan Remote Desktop ke Server dan atau menggunakan tools lain yang legal dimiliki oleh Pihak Kedua (Optional).

Monitoring mencakup seluruh Instance dan Database yang dimiliki oleh BPJS Kesehatan

 

Server

Memonitoring Utilisasi dan Performansi cpu, ram dan Disk Drive Server seluruh server (fisik dan virtual)

Monitoring dilakukan menggunakan Remote Desktop ke Server dan atau menggunakan tools Monitoring VMware untuk server Virtual atau tools lain yang legal dimiliki oleh Pihak Kedua (Optional).

Monitoring dilakukan setiap Jam dengan mengisi Ceklist Monitoring Server

 

 

d. Seluruh Ceklist Monitoring Aplikasi, Database dan Server dilaporkan setiap hari pada akhir Shift III melalui email ke Kedeputian Bidang okti

e. Secara aktif mengkomunikasikan apabila terjadi kendala pada Aplikasi, Database dan Server melalui media komunikasi yang telah disepakati dengan respond time maksimal 15 menit

f. Bersama Tim Pemeliharaan melakukan Troubleshoot terhadap kendala pada Aplikasi, Database dan Server

g. Bersama dengan Tim Pemeliharaan dan Kedeputian Bidang okti melakukan Instalasi terhadap produk Microsoft Windows Server, Microsoft Sql Server dan Produk/Fitur Microsoft lainnya apabila dibutuhkan

h. Membuat Laporan Insiden Manajemen berisi Laporan kejadian khusus/insiden yang terjadi pada saat day-to-day monitoring. Misalnya insiden Aplikasi tidak dapat diakses/down, Database mengalami blocking, cpu/ram/Disk Drive Server melewati batas yang sudah ditentukan, kegagalan sistem dan insiden lainnya yang berdampak pada operasional

i. Membuat Laporan Bulanan yang merupakan gabungan dari Laporan Pemeliharaan dan Troubleshoot yang dibuat oleh Tim Pemeliharaan dan Laporan Monitoring yang merupakan rekapitulasi dari Ceklist Monitoring Aplikasi, Database dan Server

IT Monitoring

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Sells product/platform application Bosnet to clients.</li>
	<li>Develop network and customer base.</li>
	<li>Find a new clients.</li>
	<li>Identify and ensure customer retention needs.</li>
	<li>Enquiry customers feedback for product improvement.</li>
	<li>Review and benchmarking internal products and pricing to stay competitive in the same business peers.</li>
	<li>Maintain strong relationships with key decision makers and users within an organization.</li>
	<li>Arrange prospective clients for presentation and demo sessions.</li>
	<li>Make product and price proposal for prospective client .</li>
</ul>

IT Sales

Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.

Feels Like Home

We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.

Learning Experience

If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.

Same Frequency

We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.

Facility & Reward

Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.

Follow our Social Media
Instagram: @lifeatadins
Youtube: AdIns Official
Tiktok: adins_official
LinkedIn: PT. Adicipta Inovasi Teknologi (AdIns)
Facebook: PT Adicipta Inovasi Teknologi (AdIns)

PT. Adicipta Inovasi Teknologi (AdIns)

<ul>
	<li>Managing and maintaining a companys technological equipment such as computers laptops projectors etc.</li>
	<li>Ensuring that company devices interconnect with file servers email servers and financial systems seamlessly.</li>
	<li>Installing upgrading and managing software and hardware on company devices.</li>
	<li>Managing all software licensing.</li>
	<li>Performing backups and restoring lost data as needed.</li>
	<li>Evaluating and recommending software purchases.</li>
	<li>Assisting in diagnosing and solving hardware or software faults.</li>
	<li>Keep up-to-date with the new IT technology (new hardware and/or software).</li>
	<li>Maintaining all existing websites and developing new websites and applications.</li>
	<li>Providing database and document security (encryption).</li>
	<li>Reporting directly to Executive Boards.</li>
</ul>

IT Coordinator

AVIATOUR merupakah Perusahan Tour dan Travel terkemuka di Indonesia, didirikan sejak tahun 1999 dan merupakan top 10 travel agency di Indonesia.

RANGE OF SERVICES: Worldwide Outbound Tour Programs | Inbound & Domestic Tour Programs | Incentive Customized Tour Programs | Meeting, Convention & Exhibition | International & Domestic Ticketing | International & Domestic Airlines Reservations | International & Domestic Hotel & Package Reservations | International & Domestic Individual Free & Easy Packages | Travel Document Facilities | Airport Handling Services | Worldwide Cruise Package Programs.

COMPANY STRENGTH: Highly reputed International Standard Travel Agent in Indonesia | Pleasant, helpful, well-educated and professionalized staff | Sixteen years of experience in travel management | Strength relationship with the airlines, hotel and suppliers.

Avia Tour

✨ Key Responsibilities:

<ol>
	<li>Design and implement IT strategies aligned with business goals.</li>
	<li>Manage IT infrastructure (networks, servers, cloud, and data security).</li>
	<li>Oversee GDS &amp; airline/ticketing systems to ensure smooth operations.</li>
	<li>Develop and optimize booking platforms, websites, mobile apps, and API integrations.</li>
	<li>Implement cybersecurity measures and handle system upgrades.</li>
	<li>Lead and mentor the IT team while coordinating with vendors and airline partner</li>
</ol>

IT Manager

PT. Prima Vista Solusi is one of the leading payment technology in Indonesia, supporting major financial institutions and retailers in Asia Pacific.

With over 500 technical staff strengths in over 50 cities nationwide, we are committed to work in partnership with reputable financial institutions enable the latest technology innovations boost the growth of electronic payment in Indonesia. 

PT. Prima Vista Solusi

<ul>
	<li>Assist the operational team (helpdesk) in overcoming problems that cannot be resolved such as problems from merchants that are not related to hardware issues, and transaction testing (EDC TID Dummy) as validation of problems.</li>
	<li>Assist the operational team in overcoming the constraints of the tools being used, such as the use of W-track, TAMS, (atome upload profiling) and Vericentre (TMS).</li>
	<li>Monitoring and analyzing NOC, related to: Payment system applications (NAC, TLE, Poshub, HLE, MSA, Batching Report, Bank SFTP report), network connection links to Banks and Non-Bank Institutions and performance servers.</li>
	<li>Document incoming incident reports to facilitate the investigation process (eg EDC bugs, etc.).</li>
</ul>

IT Helpdesk

ALTITUDE.ID adalah perusahaan dengan salah satu tim terbaik di Indonesia yang telah berpengalaman lebih dari 15 tahun dan sudah membantu banyak bisnis di Indonesia, perusahaan kecil maupun perusahaan besar, untuk membangun sistem ERP yang tepat dan sesuai dengan kebutuhan mereka.

Berbekal pengalaman yang ada, tim ALTITUDE.ID dapat memberikan analisa yang cepat, akurat dan tepat untuk setiap proses bisnis di setiap perusahaan.

PT. Altindo Teknologi Indonesia (ALTITUDE Solutions)

<ul>
	<li>Melakukan pengembangan dan kustomisasi Microsoft Dynamics 365 Business Central sesuai kebutuhan bisnis (AL development, extensions, integrations).</li>
	<li>Membuat dan memodifikasi report, page, table, codeunit, dan objek-objek lain menggunakan AL language.</li>
	<li>Melakukan integrasi Business Central dengan aplikasi lain (API, web service, OData).</li>
	<li>Bekerja sama dengan tim functional untuk memahami kebutuhan user dan menerjemahkannya ke solusi teknis.</li>
	<li>Melakukan troubleshooting dan debugging atas error atau issue yang terjadi pada sistem BC.</li>
	<li>Membantu proses deployment extension, versioning, dan release management.</li>
	<li>Melakukan unit test hingga memastikan hasil development berjalan stabil.</li>
	<li>Mendukung implementasi, migrasi data, dan performance tuning jika diperlukan.</li>
	<li>Membuat dokumentasi teknis (technical design document, changelog, proses deployment).</li>
	<li>Memberi rekomendasi best practice untuk peningkatan performa dan stabilitas sistem Business Central.</li>
</ul>

ERP Junior Technical Consultant

PT PANTJA ARTHA NIAGA adalah perusahaan yang bergerak dalam bidang Importir dan Distributor minuman, khususnya minuman beralkohol, mencakup Beer, Wine & Spirits.

PT Pantja Artha Niaga

<ul>
	<li>Pengumpulan dan Analisis Kebutuhan:</li>
</ul>

Bekerja sama dengan berbagai departemen (seperti Accounting, Finance, Operasional, dan HR) untuk memahami kebutuhan mereka, mendokumentasikan kebutuhan bisnis, serta menerjemahkannya ke dalam spesifikasi fungsional untuk sistem ERP. Berperan sebagai product ambassador baik secara internal maupun eksternal, serta menjadi kontak utama terkait aspek teknis produk.

<ul>
	<li>Perancangan dan Konfigurasi Sistem:</li>
</ul>

Berkolaborasi dengan konsultan dan pengembang ERP untuk mengonfigurasi sistem sesuai kebutuhan bisnis, termasuk penyesuaian (customization) dan pengembangan fitur tambahan. Mengembangkan spesifikasi produk yang jelas dan terperinci agar dapat dipahami dengan baik oleh tim pengembang. Menjembatani kebutuhan teknis dan kebutuhan pengguna, termasuk memberikan rincian kebutuhan produk untuk implementasi perubahan pada sistem.

<ul>
	<li>Pengujian dan Implementasi:</li>
</ul>

Bekerja sama dengan pihak terkait untuk memastikan keberhasilan peluncuran produk, termasuk berpartisipasi dalam proses User Acceptance Testing (UAT) guna memastikan sistem memenuhi kebutuhan pengguna. Mendukung proses Go Live dan melakukan dokumentasi yang diperlukan selama implementasi.

<ul>
	<li>Pelatihan dan Dukungan:</li>
</ul>

Menyusun dan menyampaikan program serta materi pelatihan, serta memberikan dukungan berkelanjutan kepada pengguna mengenai penggunaan sistem ERP dan penerapan praktik terbaik. Memberikan dukungan langsung terhadap aplikasi ERP jika diperlukan, serta memperbarui dan memelihara konfigurasi sistem dan pengaturannya. Memberikan bantuan teknis kepada pengguna akhir, menangani kendala, dan menyelesaikan permasalahan terkait sistem.

<ul>
	<li>Pemecahan Masalah dan Optimalisasi:</li>
</ul>

Mengidentifikasi dan menyelesaikan permasalahan pada sistem ERP, mengoptimalkan performa sistem, serta memastikan integritas data. Menyusun dan menjalankan rencana pengujian fungsional untuk memastikan perubahan sistem atau pengembangan khusus berjalan sesuai harapan tanpa mengganggu proses lain, serta memenuhi kebutuhan pengguna.

<ul>
	<li>Perbaikan Proses Bisnis:</li>
</ul>

Menganalisis proses bisnis yang sudah berjalan, mengidentifikasi area yang dapat ditingkatkan, dan memberikan rekomendasi untuk meningkatkan efisiensi serta produktivitas.

<ul>
	<li>Pengetahuan ERP:</li>
</ul>

Memiliki pemahaman mendalam terkait konsep, prinsip, dan fungsionalitas sistem ERP, termasuk bagaimana sistem ERP mengintegrasikan berbagai proses bisnis, modul, dan data.

<ul>
	<li>Pengetahuan Spesifik Industri:</li>
</ul>

Memiliki pengetahuan tentang praktik terbaik dan persyaratan kepatuhan di industri tertentu merupakan nilai tambah, untuk membantu menyesuaikan sistem ERP dengan kebutuhan spesifik industri.

<ul>
	<li>Manajemen Vendor:</li>
</ul>

Jika melibatkan vendor ERP eksternal, memiliki kemampuan dalam mengelola hubungan dengan vendor, melakukan negosiasi kontrak, serta memastikan solusi vendor sesuai dengan kebutuhan organisasi.

<ul>
	<li>Koordinasi Pengembangan Produk:</li>
</ul>

Bekerja sama dengan para pemangku kepentingan untuk menentukan ruang lingkup dan prioritas dalam setiap siklus pengembangan produk.

<ul>
	<li>Kolaborasi dengan Tim Support dan QA:</li>
</ul>

Berkoordinasi dengan tim Dukungan dan QA untuk mengumpulkan serta mengklasifikasikan kendala (defects), menentukan prioritas, serta memastikan bahwa fungsionalitas sistem dipahami dengan baik dan berjalan sebagaimana mestinya.

<ul>
	<li>Dokumentasi Sistem:</li>
</ul>

Membuat dan memelihara dokumentasi lengkap mengenai konfigurasi, penyesuaian (customization), dan proses-proses dalam sistem ERP.

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