Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Sell educational products that approved by the regulator, either in project or regular basis.</li>
	<li>Coordinate, direct, and supervise ER (Education Representative) in doing their duties.</li>
	<li>Responsible in the target achievement of the area of duty.</li>
	<li>Ensure schools' billing and payment run smoothly.</li>
</ul>

This test unit measures the ability to understand customer profiles and product information and use that to leverage products based on customer needs

Selling skills of an employee can make or break a company. Presenting a sales pitch is not the only responsibility of a sales person. To keep customers buying, sales people need to constantly understand and link changing customer profiles to the product or service.  Business growth is inevitable when employees show ability in selling . This test measures the ability to understand customer profiles and product information to sell a product.

Selling

Educational Coordinator Banten

Educational Coordinator Sumbawa

Educational Coordinator Sumatera Barat

Educational Coordinator Sulawesi Tengah

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Provide excellent response to all user requests that come from all communication media such as phone calls, email, or direct communication.</li>
	<li>Handling client complain.</li>
	<li>Logging the support calls.</li>
	<li>Conducting the general diagnostic and troubleshooting functions.</li>
	<li>Assisting in software maintenance.</li>
	<li>Communicating with other divisions to analyze the outstanding issue and provide solutions.</li>
	<li>Performing standard repairs.</li>
	<li>Analyzing the failures according to the established procedures and taking the appropriate action.</li>
	<li>Create weekly reports and summaries of outstanding issues for clients and management.</li>
	<li>Coordinating maintenance schedule to clients and related parties.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Product Support Services

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

<ul>
	<li>Manage EHS (Environment, Health &amp; Safety) include sustainability result, monitoring &amp; resulting</li>
	<li>Monitoring company-wide and Head Office operational vehicle fulfillment &amp; database</li>
	<li>Maintaining and reporting effective utilization of general services (facilities) related budget</li>
	<li>Analyze &amp; execute the best handling of facilities (include asset) with efficiency mindset from maintenance, replacement &amp; reparation</li>
</ul>

General Services Analyst

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

OttoDigital Group

<ul>
	<li>Manage the full PLC from creating PRDs and Figma/User Stories to leading Discovery, PTR, and managing the Tech backlog.</li>
	<li>Lead routine coordination with Operation, Finance, Marketing, Business, and Legal teams to monitor feature launches and Go-to-Market strategies.</li>
	<li>Develop and maintain essential product documents, including Guidebooks, FAQs, SOPs, and decks.</li>
	<li>Oversee integration, system availability, and the creation of cooperation agreements with external solution providers.</li>
	<li>Gather user feedback and conduct market research to identify innovative "out-of-the-box" product opportunities.</li>
</ul>

Product Manager Reward Services

SUN Education Group is the leading and the most complete international educational consultancy firm in Indonesia. Our core business is to provide services to students who want to study abroad particularly in Australia, New Zealand, Indonesia Pathway, UK, Switzerland, Singapore, Malaysia, China, Sweden, Ireland, Spain, Netherland, Italy, Canada and USA. We have 24 offices throughout Indonesia and have a global network of partners across the world.

As a successful, fast growing and innovative company, we are accelerating our growth within the market. We realize that our greatest asset is people and as such, we provide a challenging and  exciting environment for the best in the market.

With leaders that hold a clear vision for the future, along with a team full of diverse professionals, we are looking for young, energetic, dynamic and experienced people to fulfill our vacant positions.

SUN Education Group

<ul>
	<li>Advise and assist students choosing the right overseas study destination ( sales )</li>
	<li>Provide assistance and advice on accurate information in all aspect both educational and non-educational, includes: the institutions, the course, the destination, study and social life, transportation, accomodation, etc.</li>
	<li>Involved in promotions, campaign and special event activities such as company's exhibition or school expo.</li>
	<li>Achieve student recruitment target (promoting &amp; selling our services).</li>
</ul>

Overseas Education Counselor

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

Role of Purposes:

This Position will report directly to the Team Leader or Senior Team Leader to that account. This role will generally address customers' complaints and inquiries regarding flight tickets purchased on the apps or website by utilizing the Ticketing product knowledge

Responsibilities:

<ul>
	<li>To resolve client issues related to Airline booking as first resolution.</li>
	<li>To manage the inquiry on time.</li>
	<li>Support to escalate the higher inquiries to the respective key person.</li>
	<li>Ensure all work is processed according to and beyond the team’s standard.</li>
	<li>Report any issues or system limitations to the direct supervisor.</li>
	<li>Carefully follow instructions and pre-established guidelines to perform assigned tasks.</li>
</ul>

Customer Service

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

About the Role:

We are looking for a dedicated and proactive Customer Service professional to join our team, with a strong focus on supporting peak seasons like Ramadhan. As the main point of contact for customers across various platforms, you will handle inquiries, resolve complaints, and process orders to ensure a smooth and positive customer experience. You will work closely with internal teams to address order and shipping issues, playing a key role in maintaining customer satisfaction and loyalty. By delivering timely, accurate information about our products and services, you will represent the face of our company and contribute to its success.

 

Responsibilities:

<ul>
	<li>Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram).</li>
	<li>Handle and resolve customer complaints regarding product issues, returns, and exchanges.</li>
	<li>Manage and track orders to ensure timely delivery and address any order discrepancies.</li>
	<li>Collaborate with the logistics team to address shipping issues and provide updates to customers.</li>
	<li>Maintain accurate records of customer interactions, transactions, comments, and complaints.</li>
	<li>Prepare and submit regular reports on customer interactions, feedback, and issues.</li>
	<li>Monitor and respond to customer reviews and feedback on multiple platforms.</li>
	<li>Provide comprehensive information about products, services, and policies to customers.</li>
	<li>Continuously improve service procedures, policies, and standards based on customer feedback.</li>
</ul>

International Test Center (ITC) merupakan perusahaan yang bergerak dalam peningkatan kualitas individu dan institusi di Indonesia melalui pengetahuan dan layanan pembelajaran terkait.

ITC melayani semua sektor seperti sektor pemerintah dan swasta, perusahaan kecil, menengah dan besar, sekolah dan universitas, organisasi dan perseorangan dengan menyediakan asesmen, sertifikasi dan alat pembelajaran berstandar internasional yang akurat dan terjamin yang dapat digunakan untuk membuktikan kualitas yang mereka miliki.

Visi
Menjadi pendukung utama dalam pengembangan pengetahuan dan masyarakat di negara kepulauan terbesar didunia.

Misi
Meningkatkan kualitas individu dan organisasi di Indonesia melalui pendidikan yang membantu pengembangan pola pikir dengan menyediakan produk-produk bermutu.
 
ITC Sebagai CMD ETS
Sebagai CMD (Country Master Distributor) dari ETS (Educational Testing Service) di Indonesia, ITC merupakan satu-satunya perwakilan resmi ETS yang mengelola berbagai produk dan layanan yang disediakan ETS seperti TOEIC, TOEFL Junior, English Discovery Online (EDO), Propell Workshop dan ELTeach.

ITC Sebagai CMD Certiport
Certiport - a Pearson VUE business, adalah lembaga terdepan di dunia dalam sertifikasi di bidang teknologi informasi dan computer (TIK) dan pencipta IC3 (Internet and Computing Core Certification), sertifikasi untuk mengukur keterampilan inti di bidang internet dan komputer. ITC merupakan perwakilan tunggal Certiport sebagai penyedia dan pelaksanaan tes IC3 untuk wilayah Indonesia.

ITC Sebagai MRC TOEFL
Sebagai MRC (Master Resource Center) TOEFL di Indonesia, ITC merupakan pusat informasi TOEFL yang menyediakan layanannya dalam bahasa Indonesia. ITC juga menyediakan layanan pendaftaran TOEFL dan vouchernya yang dapat dibeli dengan mata uang Rupiah serta materi pembelajaran persiapan tes TOEFL.

PT International Test Center

Role Description

This is a full-time on-site role for a Sales Executive (B2B/B2G) located in Jakarta Metropolitan Area. The Sales Executive will be responsible for identifying and pursuing business opportunities, conducting market research to identify selling possibilities, identifying opportunities for business growth, creating and maintaining strong relationships with stakeholders, preparing and delivering presentations and proposals to prospective clients, negotiating/closing deals, and achieving sales targets. The Sales Executive will focus on both business-to-business (B2B) and business-to-government (B2G) sectors.

Sales Executive B2B or B2G

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Key Responsibilities:

<ul>
	<li>Student progress management </li>
	<li>Communication and customer service on effective study activities </li>
	<li>Internal commercial aspects </li>
	<li>Creating and maintaining a fun and engaging learning environment </li>
	<li>Planning, organizing, and executing events. </li>
</ul>

Service Consultant

PT Kairos Utama Indonesia, founded in 2005, is an IT Services Company.
Our competent IT professionals have philosophy that knowledge is not only in knowing-how but also knowing-why. They stretch themselves, never content to rest on status quo but anticipate future development and trends, hence continuously create value for business and society. Kairos has been involved in numerous strategic projects for companies in the Oil &amp; Gas, Finance, and Telecommunications sectors, as well as the Public Sector. 

Join us and build your career with PT Kairos Utama Indonesia.

PT Kairos Utama Indonesia

2. Job Description:

<ul>
	<li>Handle IT incidents and service requests from users through the ticketing system.</li>
	<li>Provide technical support to users, both onsite and remotely.</li>
	<li>Perform hardware (laptop/PC) and software troubleshooting.</li>
	<li>Install, configure, and troubleshoot applications and software.</li>
	<li>Manage account and access management (password reset, user unlock, domain join).</li>
	<li>Provide basic network support, including internet connectivity issues.</li>
	<li>Use remote support tools to assist users.</li>
	<li>Perform hardware and software maintenance.</li>
	<li>Create technical documentation and support reports.</li>
	<li>Apply IT security awareness in daily operations.</li>
</ul>

Service Desk

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Customer Experience Development Analyst or in Asuransi Astra it is called Service Development Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They also will analyze (to get Customer Insight), then propose, conceptualize, &amp; create programs for customer/services culture activities (such as service standards/standar layanan and service behaviour) based on Customer Insight that in line with Asuransi Astra Culture &amp; Value.

Senior Service Development Analyst

Service Development Intern akan membantu untuk support pekerjaan rutin seperti reporting. Service Development Intern juga akan membantu support data tambahan yang dibutuhkan untuk dianalisa dan kebutuhan lainnya dari department Service

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