What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

We are looking for highly motivated and results-driven Senior Insurance Telemarketers to join our team. In this role, you will be responsible for driving sales through outbound calls, introducing insurance products to potential customers, and ensuring excellent customer engagement throughout the sales process. You will work closely with the sales and operations teams to achieve targets and contribute to the overall growth of our insurance business.

 

Responsibilities:

<ul>
	<li>Conduct outbound calls to prospective customers and effectively present insurance products.</li>
	<li>Build strong relationships with potential clients to generate sales opportunities.</li>
	<li>Consistently meet or exceed individual and team sales targets.</li>
	<li>Handle inquiries, objections, and negotiations in a professional manner to close sales.</li>
	<li>Maintain accurate records of leads, calls, and sales activities in the system.</li>
	<li>Collaborate with internal teams to optimize sales processes and customer experience.</li>
	<li>Stay updated on insurance products, industry trends, and compliance requirements.</li>
</ul>

Insurance Telemarketing

PT Galileo Indonesia Perdana, juga dikenal sebagai Galileo Indonesia, didirikan pada tahun 1997 sebagai mitra operator lokal dari Travelport Global untuk Indonesia. Berkantor pusat di Jakarta dan diikuti dengan memiliki dua kantor cabang di Medan dan Surabaya pada tahun 2000 dan 2002.

Pada tahun 2019, Galileo Indonesia melanjutkan pertumbuhannya setiap tahun, ditandai dengan perolehan pangsa pasar sebesar 40%, terutama untuk segmen Free Individual Traveler (FIT). Hari ini, Galileo Indonesia, yang mengusung tagline “mitra teknologi perjalanan Anda” tetap berkomitmen untuk selalu menawarkan produk, layanan dan solusi terbaik kepada pelanggan setia pengguna Galileo Indonesia di seluruh Indonesia.

Eksistensi perusahaan didukung oleh perusahaan terafiliasi seperti: ATI Business Group sebagai mitra fare loader, PT. Sentra Solusi Indonesia (SSI) sebagai mitra strategis sistem mid-back office dan PT. Mitra Abadi Solusi yang mendukung jaringan dan koneksi datanya.

PT. Galileo Indonesia Perdana (Travelport Indonesia)

Are you a driven sales professional passionate about building relationships and achieving business growth? We’re looking for a dedicated Account Manager to join our dynamic team and help expand our market presence. If you thrive in a fast-paced environment and enjoy delivering exceptional client solutions, we want to hear from you!

What You'll Do:

<ul>
	<li>Identify and explore new business opportunities to drive sales growth.</li>
	<li>Build and maintain strong relationships with clients and prospects.</li>
	<li>Respond to client inquiries and provide tailored business solutions.</li>
	<li>Conduct market research to analyze and strategize sales opportunities.</li>
	<li>Prepare data-driven sales reports and forecasts.</li>
	<li>Achieve sales targets and meet key performance metrics (KPIs).</li>
	<li>Streamline sales processes to ensure efficient handling of client inquiries.</li>
	<li>Collaborate with internal teams and stakeholders to deliver seamless service.</li>
	<li>Support additional projects to improve operational efficiency and effectiveness.</li>
</ul>

Relationship Manager Travel Insurance

Didirikan pada tahun 2012, memulai bisnis sebagai penyedia layanan untuk ATM. Saat ini perusahaan mengembangkan solusi dan penyedia layanan multi-vendor, untuk menawarkan berbagai solusi dan layanan inovasi yang lebih luas.

VISI
Menghasilkan solusi dan layanan terbaik di bidang Layanan dan Konsultasi IT dengan upaya maksimal yang diarahkan pada kepuasan pelanggan.

MISI
Untuk membangun reputasi sebagai salah satu penyedia Solusi dan Layanan IT yang paling inovatif. Kami percaya dalam melakukan pekerjaan dengan cara yang paling efisien serta dengan metodologi yang kuat dan terstruktur, dengan evolusi bertahap dari kerja keras ke budaya kerja cerdas, untuk memenuhi kepuasan klien.

 
IT Consulting & Professional Services

To keep pace in the digital age while controlling costs and mitigating business risks, you can no longer depend on the past as a guide for the future. Leverage our consulting services and technology expertise to accelerate your business transformation and innovation strategies. We help you create and execute strategies to unlock opportunities, optimize processes, and uncover cost savings, with the offering as follow:

• Advisory Services. Our expert security consultants help you to secure your technologies by putting the right policies, processes, and architectures in place

• Architecture consulting services. Use existing and estimated future application traffic patterns to design a technology architecture for your organization. 

• Project and programmed management services. We support the successful execution of your IT projects using robust, proven project management methodologies.

•Application Customization and Programming Services. Our Developer expert could help you to provide the customization and enhancement of your existing applications.

 •QA and Automation Consultancy. Our QA and Automation expert will help you to ensure the quality of software development and deployment. Performing automated and manual tests to ensure the software created by developers is fit for purpose, include analysis of the software, and systems, mitigate risk and prevent software issues.

 

MITech

<ul>
	<li>Collaborate with internal teams and business users to support system and application needs within the insurance domain.</li>
	<li>Analyze business requirements related to Life Insurance products for both individual and corporate clients.</li>
	<li>Provide solutions and recommendations regarding the usage and optimization of insurance applications such as AS400, Group Asia, and Life Asia.</li>
	<li>Assist in system implementation, maintenance, and enhancement, including integration with Chatbot solutions to improve customer service.</li>
	<li>Coordinate with stakeholders to ensure smooth business processes and successful IT project delivery.</li>
	<li>Prepare and maintain documentation of system workflows, business processes, and implementation results.</li>
	<li>Provide support and troubleshooting for issues related to insurance systems and applications.</li>
</ul>

IT Business Analyst Life Insurance

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Analyze large amounts of information to discover trends and patterns</li>
	<li>Analyze data related to or within the scope of finance to develop company business recommendations (Business Improvement)</li>
	<li>Create data modeling to enrich the analysis of company financial parameters</li>
</ul>

Financial Analytic Specialist

The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. 

From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. 

Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

DOKU, PT NUSA SATU INTI ARTHA

About The Role:

The Financial Reporting Officer is responsible for maintaining accurate financial records, preparing reports, conducting audits, and ensuring compliance with accounting standards. This role involves performing financial analysis, journal entries, account reconciliations, and collaborating with internal teams and external auditors to support the company’s financial operations.

 

What Will You Do:

<ul>
	<li class="text-justify">Post and process journal entries related to financial transactions to ensure accurate and timely recording</li>
	<li class="text-justify">Conduct account reconciliations periodically to verify the accuracy of financial reporting and maintain proper ledger balances</li>
	<li class="text-justify">Verify the accuracy of invoices, accounting documents, and records to ensure compliance with policies and regulations</li>
	<li class="text-justify">Review and monitor bank balances, contra accounts, and ensure that cash flow is properly tracked</li>
	<li class="text-justify">Compile, analyze, and prepare various financial accounting reports, ensuring they meet internal and regulatory standards</li>
	<li class="text-justify">Maintain and update the accounting system, ensuring all records are properly documented and accessible for audits</li>
	<li class="text-justify">Lead or participate in audit engagements, from planning and testing to documentation and reporting, ensuring timely submission of audit reports to managers and partners</li>
	<li class="text-justify">Perform financial statement analytical reviews to identify potential irregularities, considering business environments and historical figures</li>
	<li class="text-justify">Conduct risk and control assessments by understanding business processes, identifying relevant regulations, and evaluating client-specific risksEnsure the completeness of the audited financial report for clients across various industries, such as services and manufacturing</li>
</ul>

Financial Reporting Officer

About The Role:

The ERP &amp; Financial Transformation Manager is responsible to ensure the Oracle ERP system is effectively implemented, maintained, and customized to support DOKU’s financial and operational requirements, and also able to initiate Digital Transformation projects within organization.

What will you do:

<ul>
	<li>Lead end-to-end ERP implementation (Oracle Fusion Cloud)</li>
	<li>Working with cross-functional teams, including functional consultants, business analysts, and end-users</li>
	<li>Working with Internal &amp; External stakeholders to understand their needs and requirements</li>
	<li>Supervise Custom Application Development and System Integration</li>
	<li>Define Integration Plan between all systems, and ensure data Synchronization</li>
	<li>Deploy ERP solutions and ensure seamless system integration</li>
	<li>Focus on specific business processes and modules within the ERP system</li>
	<li>Identifying areas for improvement and suggesting solutions</li>
	<li>Develop and configure customized ERP solutions</li>
	<li>Manage the ERP implementation &amp; ensuring timely and successful deployment</li>
	<li>Managing data entry and ensuring data accuracy</li>
	<li>Developing and maintaining user documentation and procedures</li>
	<li>Ensure users are able to use the system and adopt it to their business</li>
	<li>Provide training to end-users on how to use the ERP system effectively</li>
	<li>Lead UAT (User Acceptance Testing) and validation before deploying new ERP features.</li>
	<li>Monitor ERP system performance, identify areas for improvement and suggesting possible solutions</li>
</ul>

ERP & Financial Transformation Manager

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Manage electronic resources, including journals and e-books, to satisfy reference needs for study and or research</li>
	<li>Teach guests how to navigate and utilize the online resources at the library</li>
	<li>Coordinate the requirements for research references with the lecturers in the study program.</li>
	<li>-Select and provide data on fresh research findings and research subjects that are pertinent to each study program's field of study.</li>
</ul>

Associate Library Services Officer at Universitas Multimedia Nusantara

PT. ARIS KEEP GOING – PT. AKG
(Partner of Realme Indonesia)

Realme is a technology brand that provides superior quality and trendsetting smartphones and AIoT products to the global market. Realme users are young, ambitious and globally minded. The brand was officially established on May 4, 2018 by its founder Sky Li, together with a bunch of young people with rich experiences in the smartphone industry. Realme products empower these people to 'Dare to Leap' using the latest in technology and design.

Realme is the seventh top smartphone brand in the world and was recognized as one of the mainstream smartphone brands according to Counterpoint’s statistics of global smartphone shipments in Q3 2019. In 2019, Realme's Global Smartphone shipments reached 25 million with a YoY growth rate of 808%, making realme the fastest-growing smartphone brand in the world.

Realme has entered 59 markets worldwide, including China, Southeast Asia, South Asia, Europe, Russia, Australia, Middle East, Africa with global user base of over 40 million.

For more information, go to www.realme.com /id

PT Aris Keep Going

<ul>
	<li>Manage &amp; Process all incoming invoices and ensure accurancy and completeness of documentation.</li>
	<li>Verify Payment Requests, supporting documents , and compliance with internal policies and tax regulation</li>
	<li>Journal Entry to System for Expenses , Tax and Payment</li>
	<li>Arrange Equalisation beetween General Ledger And Monthly Tax report</li>
	<li>Assist Issued Financial report</li>
	<li>Perform reconciliation all data and resolve discrepancies in a timely Manner</li>
	<li>Maintain organized financial records for audit and reporting purposes</li>
	<li>collaborate with al internal team to ensure payment accuracy.</li>
	<li>Mond-end and year-end closing activities by providing necessary reconciliations and reports</li>
	<li>Continuously review and improve processes for efficiency</li>
	<li>Monthly tax Report for VAT, WHT and Annual Tax Report</li>
</ul>

Senior Accounting and Tax

<ul>
	<li>Manage and develop the accounting and tax team to ensure effective, efficient performance.</li>
	<li>Supervise the entire process of recording and financial reporting of the company in accordance with Indonesian Financial Accounting Standards (SAK) and applicable tax regulations.</li>
	<li>Prepare monthly, quarterly, and annual financial statements in accordance with applicable regulations.</li>
	<li>Supervise the management of the general ledger, journal entries, and account reconciliations in a timely and accurate manner.</li>
	<li>Review and update accounting policies and procedures to stay aligned with regulatory changes and the evolving needs of the company.</li>
	<li>Monitor the timely submission of all tax reports, including SPT Tahunan (Annual Tax Return), SPT Masa (Periodic Tax Returns), PPh Articles 21/23/4/22, VAT (PPN), and other applicable tax filings.</li>
	<li>Coordinate and facilitate the tax and financial audit processes with relevant authorities, ensuring smooth communication and compliance.</li>
	<li>Prepare supporting documentation and negotiate effectively to resolve any issues that arise during audits.</li>
</ul>

Accounting and Tax Manager

PT. BALI RIA INTERNASIONAL was established on October 21, 2021 and its establishment was legalized based on the Decree of the Ministry of Law and Human Rights Number: AHU-0079884.AH.01.01.TAHUN 2021.

Hospitality business opportunities in Indonesia are still very promising. PT. BALI RIA INTERNASIONAL responds to this challenge by committing to deliver world-class real estate throughout the Indonesian archipelago.

With an unwavering commitment to quality, we have a Vision of helping thousands of homeowners and investors access incredible real estate in one of the world's most popular and sought-after island destinations.

In the future we will build hotels, luxury residences, 5-star resorts, and smart villas, to prime land and commercial spaces. Until PT. BALI RIA INTERNASIONAL is known as a true expert in finding, developing and delivering extraordinary properties.

PT Bali Ria Internasional

<ol>
	<li>Develop and execute marketing &amp; communication strategies to promote TUI BLUE Berawa.</li>
	<li>Manage social media channels, website content, and email marketing campaigns.</li>
	<li>Create engaging content (videos, blogs, press releases) to enhance brand visibility.</li>
	<li>Coordinate with agencies/vendors for advertising, PR, and media partnerships.</li>
	<li>Monitor campaign performance and adjust strategies based on data insights.</li>
	<li>Ensure brand consistency across all guest touchpoints (online &amp; offline).</li>
	<li>Support sales/promotional initiatives and crisis communications if needed.</li>
</ol>

Marketing and Communication Manager

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

OttoDigital Group

<ul>
	<li>Manage and maintain data accuracy, consistency, security, and accessibility.</li>
	<li>Support business reporting through data integration and automation.</li>
	<li>Develop dashboards and reports using Excel, SQL, Power BI, Tableau, or similar tools.</li>
	<li>Handle data from various sources using ETL processes and cloud platforms (BigQuery, AWS, Azure).</li>
	<li>Perform spatial and business data analysis to support sales and operations.</li>
	<li>Collaborate with teams across departments to deliver data-driven insights.</li>
	<li>Create and improve data governance procedures, policies, and documentation.</li>
	<li>Support project management for data quality and process improvement initiatives.</li>
	<li>Promote adoption of data standards and best practices across the organization.</li>
	<li>Mentor team members and share knowledge on data tools and analysis methods.</li>
	<li>Contribute to innovation in data tools, workflows, and reporting strategies.</li>
	<li>Provide support for ad-hoc data requests and special projects.</li>
</ul>

Data Management and Sales Support

PT Wasteforchange Alam Indonesia is a company that provides waste management service from upstream to downstream with a vision of reducing the amount of waste that ends up in landfills.

Waste4Change

<ul>
	<li>Melakukan pemetaan potensi pengembangan bisnis di Waste4Change terkait dengan market penetration, product development, dan diversifikasi.</li>
	<li>Melakukan kurasi untuk menentukan potensi serta prioritas utama atas ide bisnis yang diusulkan oleh karyawan Waste4Change.</li>
	<li>Melaksanakan business analysis terhadap ide bisnis sebagai dasar pertimbangan untuk menilai tingkat kelayakan (feasibility) ide tersebut.</li>
	<li>Mengawal proses pengambilan keputusan atas ide bisnis setelah melalui tahap uji kelayakan.</li>
	<li>Melakukan serah terima (handover) proyek kepada tim setup dan startup, serta melakukan monitoring terhadap keberlangsungan proses fundraising, setup, dan startup.</li>
	<li>Memimpin proses yang terkait dengan technical &amp; digital development and improvement pada area business process collection, sorting, dan treatment di business unit RB dan RWM.</li>
	<li>Melakukan pemetaan terhadap business process yang memerlukan pengembangan lebih lanjut.</li>
	<li>Melakukan kurasi dan pengambilan keputusan untuk menetapkan prioritas utama atas inisiatif development &amp; improvement yang diperlukan di business unit.</li>
	<li>Merancang konsep bersama dengan business unit terkait proses development &amp; improvement yang akan dilaksanakan.</li>
	<li>Melakukan serah terima (handover) serta monitoring atas project development &amp; improvement kepada tim business unit hingga masuk ke tahap operasional sebagai bagian dari uji coba efektivitas implementasi.</li>
</ul>

Business Intelligence and Innovation Lead

We’re looking for a proactive and creative Store Supervisor who can oversee daily operations at our bookstore while bringing the brand’s voice across social media and in-store experiences. This role blends strategic thinking with hands-on execution, perfect for someone who’s passionate about books, branding, and community building.

Key Responsibilities:

<ul>
	<li>Supervise daily operations and overall activities at the bookstore, ensuring smooth day-to-day workflows.</li>
	<li>Take charge of the store's branding and social media presence by developin content ideas, copywriting and maintaining brand consistency.</li>
	<li>Ensure the physical and digital brand experience is aligned.</li>
	<li>Collaborate with the internal team and act as the brand’s on-site lead.</li>
	<li>Act as a responsive and agile problem solver</li>
	<li>Support offline and online campaigns, events, and seasonal programs.</li>
</ul>

Store Supervisor Prose and Petals

<ol>
	<li>Mendukung administrasi user access dan aktivitas user management</li>
	<li>Mendukung pengembangan sistem/aplikasi sesuai kebutuhan bisnis</li>
	<li>Melakukan review akses pengguna secara rutin</li>
	<li>Membantu memastikan SLA pengajuan akses tetap terjaga</li>
	<li>Membantu monitoring transaksi pada sistem serta membuat laporan harian &amp; bulanan</li>
</ol>

Risk Data and Project Internship

We’re looking for a passionate and organized Book Advisor (Storekeeper) to support our retail and curation operations. This role is perfect for someone who loves books, has a sharp eye for detail, and enjoys working behind the scenes to keep things running smoothly.

Key Responsibilities:

<ul>
	<li>Assist with daily bookstore operations, including stock arrangement and tracking.</li>
	<li>Help organize and receive book shipments, including sorting, labeling, and inventory logging.</li>
	<li>Support the curation team with research and book data entry (e.g., book trends and blurbs)</li>
	<li>Assist during offline events, pop-ups, or in-store activations as needed.</li>
	<li>Handle basic customer inquiries or direct them to the appropriate team.</li>
	<li>Report directly to the Brand Specialist</li>
</ul>

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