SOUVIA (PT GEMA MULIA SEMESTA) established in 2018, a company that provides seminar kit packages, goodiebag packages, gift sets for events such as seminars, training, workshops, meetings, conventions, gatherings, anniversary, product launches, etc. SOUVIA has become the market leader for merchandise and promotional gifts in Indonesia and has been trusted by 25 of the total 34 Ministries in Indonesia and other institutions as a partner who provides for merchandise and promotional products. We have also served more than 3,000 clients from the private sector in Indonesia wich provides promotional gifts since 2018. We distributed more than 5 million pcs of products per year. We are also trusted by start ups such as Ruangguru.

SOUVIA has young people who have experience from start ups, national manufacturing companies, and multinational companies. In HR management, we use technology for monitoring such as HRIS-Kantorku, and a real time monitoring system for performance through an online dashboard. Our corporate culture prioritizes data driven decision making, and has Compassion as our corporate value with 5 core values as our pillars : care, integrity, nurture, teamwork, and achievement. We observe that the market leader for promotional products in Indonesia is still moving conventionally, so we want to transform into a provider of promotional products for corporate gifts and advertising specialty in Indonesia by prioritizing technology and automation.

PT Gema Mulia Semesta (SOUVIA)

<p>Kami membuka kesempatan bagi talenta muda yang siap belajar dan berkembang di bidang operasional dan fulfillment. Program ini diawali dengan internship berbayar selama 3 bulan, di mana peserta akan mendapatkan uang saku bulanan, pengalaman kerja nyata, serta bimbingan langsung dari tim profesional. <strong>Setelah menyelesaikan program dengan performa baik, kandidat akan diprospek menjadi karyawan officer dengan penyesuaian gaji dan benefit karyawan.</strong></p>

<p> </p>

<p><strong>Tanggung Jawab:</strong></p>

<ul>
	<li>Mengawasi deadline Purchase Order (PO) setiap produk dengan berkoordinasi rutin bersama VMS dan SPV Inhouse.</li>
	<li>Memastikan proses Quality Control (QC) sesuai standar, baik kualitas maupun kuantitas.</li>
	<li>Memastikan proses packing dan pengiriman berjalan tepat waktu.</li>
	<li>Mengarahkan pekerjaan tim QC dan packing setiap hari.</li>
	<li>Berkoordinasi dengan tim ARO terkait pengiriman produk.</li>
	<li>Membuat laporan mingguan dan bulanan mengenai QC dan pengiriman.</li>
	<li>Membantu persiapan pemberkasan dan dokumen pengiriman.</li>
</ul>

Operation Fulfillment Coordinator

PerkUp is a fast-growing corporate gifting platform that helps companies enhance their employee engagement and client relationships through personalized gifting and swag solutions. We are dedicated to creating memorable gifts and building stronger connections between businesses and their teams or clients.

PerkUp

<p>PerkUp is a fast-growing corporate gifting platform that helps companies enhance their employee engagement and client relationships through personalized gifting and swag solutions. </p>

<p>We are seeking a <strong>Shopify Order &amp; 3PL Specialist</strong> to join our dynamic team. This role is pivotal in ensuring seamless order fulfillment across our Shopify platform and global network of 3PL partners. The ideal candidate will have deep experience managing e-commerce operations with multiple warehouses, strong technical skills in Shopify and spreadsheets, and the ability to coordinate between suppliers, purchasing, and logistics teams to maintain accurate, efficient, and timely fulfillment.</p>

<h1><strong>Key Responsibilities</strong></h1>

<h2><strong>3PL Management &amp; Integrations</strong></h2>

<ul>
	<li>Set up and manage integrations between Shopify and multiple 3PLs (currently ~8 providers worldwide).</li>
	<li>Ensure products, SKUs, and inventory levels are accurately linked and synced across Shopify and 3PL systems.</li>
	<li>Validate that tracking numbers and fulfillment updates from 3PLs are consistently pushed into Shopify.</li>
	<li>Maintain logins and system knowledge for multiple 3PL portals, understanding each partner’s specific requirements and workflows.</li>
	<li>Oversee receiving processes with 3PLs, ensuring inbound shipments from suppliers meet labeling, carton, and pallet requirements.</li>
	<li>Support product setup within each 3PL system to ensure readiness for fulfillment.</li>
</ul>

<h2><strong>Order Processing &amp; Troubleshooting</strong></h2>

<ul>
	<li>Monitor all orders in Shopify, identifying and resolving issues with syncing, stockouts, or address errors.</li>
	<li>When automated syncing fails, export, clean, and reformat order data in Google Sheets for manual submission to 3PLs.</li>
	<li>Collect tracking data from 3PLs and manually import updates into Shopify when necessary.</li>
	<li>Create and maintain custom views/dashboards in Shopify to proactively monitor fulfillment status.</li>
</ul>

<h2><strong>Supplier &amp; Internal Coordination</strong></h2>

<ul>
	<li>Work closely with the purchasing team to ensure suppliers provide all data required by 3PLs for inbound shipments.</li>
	<li>Communicate directly with suppliers and warehouses to resolve discrepancies or delays.</li>
	<li>Provide clear documentation and SOPs for product creation, linking, and fulfillment processes across Shopify and 3PLs.</li>
</ul>

<h2><strong>Reporting &amp; Continuous Improvement</strong></h2>

<ul>
	<li>Generate reports on order trends, fulfillment accuracy, and 3PL performance.</li>
	<li>Identify bottlenecks in syncing or manual processes and recommend solutions to increase efficiency.</li>
	<li>Leverage AI tools to automate reporting, detect anomalies, and surface insights that drive smarter decision-making across fulfillment and logistics.</li>
	<li>Explore and implement AI-driven solutions to reduce manual work, improve order accuracy, and optimize multi-3PL coordination.</li>
	<li>Maintain up-to-date SOPs for multi-3PL operations.</li>
</ul>

Ecommerce Operations Manager

<ul>
	<li>Melakukan pengawasan terhadap deadline Purchase Order (PO) setiap produk yang dipesan pelanggan dengan berkomunikasi rutin dengan VMS maupun SPV Inhouse.</li>
	<li>Memastikan proses Quality Control (QC) dilakukan sesuai standar, baik dari segi kualitas maupun kuantitas produk.</li>
	<li>Memastikan proses packing hingga pengiriman sesuai dengan jadwal yang telah ditentukan.</li>
	<li>Mengarahkan dan mengatur pekerjaan staff QC dan packing setiap hari.</li>
	<li>Berkoordinasi dengan tim ARO terkait proses pengiriman produk.</li>
	<li>Bertanggung jawab penuh atas kelancaran proses pengiriman produk.</li>
	<li>Membuat laporan mingguan dan bulanan terkait proses QC dan pengiriman kepada SPV Inhouse Operation.</li>
	<li>Membantu menyiapkan pemberkasan dan dokumen terkait pengiriman.</li>
</ul>

Internship Fullfilment

PT Surya Artha Nusantara Finance (SANF) is a financial services company in Indonesia, primarily focused on providing financing solutions for the heavy equipment and transportation sectors. SANF is a joint venture between PT Astra International Tbk, one of Indonesia's largest conglomerates, and Marubeni Corporation, a major Japanese trading company.

SANF offers a variety of financial products, including leasing, consumer financing, and factoring, to support businesses in acquiring heavy equipment, trucks, and machinery. The company plays a significant role in industries like construction, mining, agriculture, and transportation, helping businesses manage their financial needs through customized financing solutions.

Let's join our Fun, Friendly, and Continuous Growth journey!

Surya Artha Nusantara Finance

<ul>
	<li>Responsible for the fulfillment of sales target by trying to find good business opportunities in Heavy Equipment Sector (Mining, Forestry, Agro, Construction, etc), Transportation Logistics, Productive Financing</li>
	<li>Maintaining, improving, and also increasing the quality of assets through continuous business relationship between supplier, customer, and business related community</li>
	<li>Responsible for looking for potential customers including new customers</li>
</ul>

Account Executive

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Be the primary point of contact and build long-term relationships with customers</li>
	<li>Help customers through email, phone, online presentations, screen-share and in person meetings</li>
	<li>Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors</li>
	<li>Ensure the timely and successful delivery of our solutions according to customer needs and objectives</li>
	<li>Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis</li>
	<li>Monitor and analyze customer's usage of our product</li>
	<li>Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships</li>
	<li>Communicating with clients to understand their needs and explain product value</li>
	<li>Building relationships with clients based on trust and respect</li>
	<li>Collaborating with internal departments to facilitate client need fulfillment</li>
</ul>

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Account Manager IT

Eskwelabs works to empower people and teams with the skills and confidence they need to thrive in the digital future. We are determined to create a future where work is meaningful and education is kind. 

We combine best practices in online cohort-based courses with an empathetic and enthusiastic pool of talented coaches in the Philippines to make what is otherwise a cutting-edge and luxury learning experience accessible and affordable around the world.


Eskwelabs

<p><strong>Mentoring:</strong></p>

<ul>
	<li>The Mentor agrees to render all mentoring hours and responsibilities for the specific program they are mentoring in.</li>
</ul>

<p><strong>Learning Experience Design (LXD) Support:</strong></p>

<ul>
	<li>The Mentor, when needed or applicable, agrees to double-checking of LX materials for quality assurance purposes.</li>
	<li>The Mentor agrees to complete all the forms needed by Eskwelabs Operations team for the improvement of the learning experience.</li>
</ul>

<p><strong>Judging Support:</strong></p>

<ul>
	<li>The Mentor will serve as judges for sprint or project presentations. (If needed, if applicable)</li>
</ul>

<p><strong>Learner Support:</strong></p>

<ul>
	<li>The Mentor agrees to complete all the forms needed by Eskwelabs Operations team for the fulfillment of learner insights, observations, red flags, observations.</li>
	<li>The Mentor agrees to complete all the requirements of Eskwelabs Operations team in the form of attending debriefings and other meetings stated by Eskwelabs Operations team.</li>
</ul>

Kalibrr Job Search

Operation Fulfillment Coordinator

Ecommerce Operations Manager

Internship Fullfilment

Account Executive

Account Manager IT

Workflow Automation Mentor