ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Lead the commercial fulfillment team to achieve the business goals by providing direction, support, and motivation</li>
	<li>Develop and im</li>
	<li>plement strategies to streamline PR to PO processes, ensuring efficiency, accuracy, and scalability</li>
	<li>Perform data analysis to identify inefficiencies and drive strategic initiatives for process improvements</li>
	<li>Lead continuous improvement initiatives to enhance productivity and operational efficiency within the commercial fulfillment team</li>
	<li>Strategize and execute end-to-end improvement initiatives in collaboration with cross-functional teams</li>
	<li>Lead socialization and change management efforts related to new processes, tools and features to ensure smooth implementation</li>
	<li>Oversee the daily operations of the commercial fulfilment team, ensuring timely and accurate PR to PO processing</li>
	<li>Address and resolve operational issues promptly to minimize impact on the fulfillment process</li>
	<li>Monitor and evaluate operational metrics, project status and team performance to ensure targets are met</li>
	<li>Facilitate alignment meetings to ensure a smooth and efficient project execution with multiple stakeholders</li>
	<li>Liaise with suppliers to ensure timely delivery and address any issues related to PO fulfillment</li>
	<li>Responsible for overall team management, including hiring, goal setting and delegation of work, training and development, coaching/mentoring, and completing performance evaluations that are supported by collaboration with stakeholders.</li>
</ul>

Lead Commercial Fulfillment

SOUVIA (PT GEMA MULIA SEMESTA) established in 2018, a company that provides seminar kit packages, goodiebag packages, gift sets for events such as seminars, training, workshops, meetings, conventions, gatherings, anniversary, product launches, etc. SOUVIA has become the market leader for merchandise and promotional gifts in Indonesia and has been trusted by 25 of the total 34 Ministries in Indonesia and other institutions as a partner who provides for merchandise and promotional products. We have also served more than 3,000 clients from the private sector in Indonesia wich provides promotional gifts since 2018. We distributed more than 5 million pcs of products per year. We are also trusted by start ups such as Ruangguru.

SOUVIA has young people who have experience from start ups, national manufacturing companies, and multinational companies. In HR management, we use technology for monitoring such as HRIS-Kantorku, and a real time monitoring system for performance through an online dashboard. Our corporate culture prioritizes data driven decision making, and has Compassion as our corporate value with 5 core values as our pillars : care, integrity, nurture, teamwork, and achievement. We observe that the market leader for promotional products in Indonesia is still moving conventionally, so we want to transform into a provider of promotional products for corporate gifts and advertising specialty in Indonesia by prioritizing technology and automation.

PT Gema Mulia Semesta (SOUVIA)

<ul>
	<li>Mengawasi pemenuhan deadline PO dengan berkoordinasi rutin dengan VMS, Kepala Produksi, dan tim terkait</li>
	<li>Memastikan proses QC berjalan sesuai standar (kualitas &amp; kuantitas) hingga produk siap kirim</li>
	<li>Mengontrol proses packing dan pengiriman agar sesuai jadwal yang sudah ditentukan</li>
	<li>Mengarahkan dan mengatur pekerjaan harian staff QC dan Packing</li>
	<li>Berkoordinasi dengan ARO dan Admin Gudang terkait rencana dan pelaksanaan pengiriman produk</li>
	<li>Bertanggung jawab atas kelancaran dan ketepatan proses pengiriman produk ke pelanggan</li>
	<li>Menyusun laporan mingguan dan bulanan terkait proses QC dan pengiriman untuk SPV Inhouse Operation</li>
	<li>Berkoordinasi dengan tim Operation terkait kebutuhan branding pada produk</li>
	<li>Melaksanakan tugas lain yang relevan sesuai arahan atasan</li>
</ul>

Fulfillment Coordinator Intern

- Ensure adherence to health, hygiene, security and 5S implementation.

- Evaluate worklngflow to increase manpower productivity and service level

- Conduct daily report align with KPI

- Resolve minor field issues (e.g., mispicks, missing items)

- Check output quality: picking accuracy, packing correctness, storage order, and loading readiness

- Maintain daily inventory activitity from manpower schedule, inventory accuracy dan inbound &amp; outbound support.

- Communication with supply chain &amp; category team to solve an issue and set a forecast.

- Ensure adherence to health, hygiene, security and 5S implementation.

- Evaluate worklngflow to increase manpower productivity and service level

- Conduct daily report align with KPI

- Lead operators in daily activities (inbound, picking, packing, etc.)

- Delegate tasks and ensure targets are met in quality and speed

- Handle team attendance and shift rosters

- Manage shift rolling and provide backup for manpower shortages

- Ensure team performance during the shift

Fulfillment Warehouse Senior Supervisor

1. Strategy

<ul>
	<li>Define &amp; Monitor Frozen KPIs: Establish key performance indicators specifically for fresh and frozen inventory handling, temperature control, spoilage rates, and fulfillment times. Ensure these align with broader management goals and customer expectations for quality and speed.</li>
	<li>Frozen Process Optimization: Design and monitor end-to-end improvements in frozen storage, picking, and delivery processes. Focus on minimizing waste, maintaining quality, and improving efficiency across the supply chain.</li>
	<li>Project Management: To identify improvement opportunities, proper project planning, executing project and collaborate with other stakeholders to ensure the project delivered.</li>
	<li>Technology Integration: Incorporate innovative tech solutions, such as temperature-monitoring IoT devices, to automate quality checks and ensure real-time tracking of fresh and frozen inventory.</li>
</ul>

 
2. BAU (Business as Usual)

<ul>
	<li>Customer-Centric Frozen Improvements: Ensure that any process improvements related to fresh &amp; frozen operations directly improve customer value, such as fresher deliveries, quicker fulfillment, and reduced stockouts.</li>
	<li>Coordination with Vertical Operations: Collaborate with stakeholders in procurement, warehouse, and fulfillment to streamline handling, storage, and delivery of frozen goods. Regularly review and refine SOPs specific to cold storage, picking, and dispatch</li>
	<li>Training in Frozen Best Practices: Provide specialized training to teams handling fresh and frozen items on temperature sensitivity, FIFO (First In, First Out) stock rotation, and compliance with food safety regulations.</li>
	<li>Team Performance Metrics: Set performance goals for the frozen fulfillment team, focusing on maintaining product quality and minimizing spoilage or damage. Regularly assess team performance based on these metrics.</li>
	<li>Benchmark Knowledge: Familiarity with industry benchmarks and best practices for frozen supply chain management.</li>
	<li>Collaboration Skills: Strong interpersonal skills and ability to collaborate effectively with cross-functional teams.</li>
	<li>Technology Proficiency: Familiarity with technology tools and systems used in supply chain management, such as temperature monitoring devices and inventory management software.</li>
</ul>

Quality Excellence Frozen Senior Associate

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

<ul>
	<li>Manage EHS (Environment, Health &amp; Safety) include sustainability result, monitoring &amp; resulting</li>
	<li>Monitoring company-wide and Head Office operational vehicle fulfillment &amp; database</li>
	<li>Maintaining and reporting effective utilization of general services (facilities) related budget</li>
	<li>Analyze &amp; execute the best handling of facilities (include asset) with efficiency mindset from maintenance, replacement &amp; reparation</li>
</ul>

General Services Analyst

<ul>
	<li>Analyze Mitra churn and retention trends by location to identify improvement areas.</li>
	<li>Design and execute Mitra engagement programs such as loyalty, rewards, and refreshment/treatment initiatives.</li>
	<li>Conduct Training Needs Analysis (TNA) and refresh Mitra training curriculum as needed.</li>
	<li>Carry out Pre-Test, Post-Test, and Trainer Satisfaction evaluations to measure training effectiveness.</li>
	<li>Review KPI and performance data to assess program impact.</li>
	<li>Maintain and update Pulse Check trackers to monitor engagement and satisfaction.</li>
	<li>Build and manage dashboards for churn, engagement, and satisfaction scores.</li>
	<li>Collaborate and communicate closely with Ground Operations and Process Excellence (PX) teams to align initiatives.</li>
	<li>Review existing engagement and training programs regularly to identify pain points and improvement opportunities.</li>
</ul>

Mitra Retention Supervisor

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ol>
	<li>Handle routine incidents and service requests, coordinating resolutions to ensure minimal business disruption - Ensure consistent service delivery and adherence to ITSM standards.</li>
	<li>Lead process adherence for incident, problem, and change management.</li>
	<li>Provide mentorship/guidance to support teams on best operational practices.</li>
	<li>Conduct root cause analysis for service disruptions and ensure preventive measures are implemented.</li>
	<li>Maintain detailed service documentation, including incident reports, service requests, and change logs.</li>
	<li>Generate detailed reports on service performance, highlighting key metrics and areas for improvement.</li>
	<li>Manage workload planning, shift scheduling, and ensuring adequate service coverage (including 24/7 operations if required).</li>
	<li>Manage SLA, performance dashboards, and team KPIs.</li>
</ol>

Service Desk & Support Manager Corporate IT & IS

Job Description:

We are looking for a strategic and hands-on leader to manage and grow our Mitra (blue-collar workforce) talent pool across all warehouse types (Dry, Fresh, Frozen). This role will be responsible for end-to-end workforce planning, vendor relationship management, and process automation to ensure sufficient manpower and reduce shortages.

 
Key Responsibilities:

- Ensure sufficient Mitra supply across all warehouse operations (Dry, Fresh, Frozen).

- Identify and unlock new talent pools for Mitra hiring, including expansion into new geographies or channels.

- Manage existing outsourcing vendors and onboard new vendors as needed.

- Oversee vendor performance and ensure SLA targets for hiring are consistently met.

- Reduce Mitra shortages through proactive planning and mitigation strategies.

- Collaborate with Product &amp; Tech teams to automate shortage reconciliation processes.

- Compile and analyze workforce data regularly (e.g., fulfillment rate, quality of hire, vendor performance) to drive decisions and improvements.

- Handle administrative tasks such as managing contracts and agreements with outsourcing vendors.

Recruitment Manager Mass Hiring

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

1. Act as operations procurement/ buyer to execute and coordinate end-to-end operational procure-to-pay processes.

<ul>
	<li>Follow-up operational user requests and maintenance renewal.</li>
	<li>Crate PO/ LOI with coordination to related functions (Project, Budget, Asset, and PR team).</li>
	<li>Coordination with IT Legal to make sure agreement completion within timeframe.</li>
	<li>Ensure and followup invoice &amp; supporting documents are complete and correct as mandatory requirements for AP registration and payment process (Agreement/ COA/ BAST).</li>
</ul>

2. Close coordination with users for requirement clarification and confirmation.

3. Sourcing, Coordination, and Negotiation

4. Maintain Operational Inventory/ Stock information.

5. Create Asset Registration and Purchase Request, according to SOP.

6. Prepare and maintain all procurement-related documents and administrations according to SOP, includingacquire management approval (based on credibility, historical data, industry trend, competition, businesscase, compliance).

7. Prepare periodic analysis for maintenance renewal and operational purchase, provide improvementrecommendation.

8. Collaboration and coordination with related functions, including SOP, Finance, Accounting, Legal, and AssetManagement.

9. Perform regular vendor evaluation and vendor audit.

Operation Procurement

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We are looking for a highly organized and proactive Logistics Coordinator to support our client’s outbound shipments, 3PL execution, and transportation tracking for their growing operations. This role is ideal for someone with strong logistics support experience—particularly in coordinating shipments to major retailers and managing 3PL partners.

You will work closely with carriers, warehouses, and internal teams to ensure timely, accurate, and compliant delivery of products to customers such as Target, Walmart, UNFI, KeHE, Amazon, and other retail networks.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities

Outbound Logistics &amp; Shipment Coordination

<ul>
	<li>Schedule and confirm pickup and delivery appointments with carriers, 3PLs, and retailer distribution centers.</li>
	<li>Ensure all outbound shipments comply with retailer routing guides and customer requirements.</li>
	<li>Assign carriers based on shipping method, service level, cost, and timeline.</li>
	<li>Prepare and distribute shipping documentation (BOLs, packing lists, pallet labels, ASNs, etc.).</li>
	<li>Validate pallet configurations, TI/HI, seal requirements, labeling, and packaging standards before shipment.</li>
</ul>

3PL &amp; Warehouse Execution

<ul>
	<li>Serve as the daily operational point of contact for all 3PL outbound activities.</li>
	<li>Release orders, provide routing instructions, and ensure accurate pick/pack/stage execution.</li>
	<li>Monitor fulfillment progress and proactively resolve issues such as shorts, mispicks, or delays.</li>
	<li>Verify on-time carrier arrival, pickup confirmations, trailer seals, and complete handoff documentation.</li>
	<li>Support transfer orders, inventory movements, and replenishment between facilities.</li>
</ul>

Carrier Management &amp; Transportation Tracking

<ul>
	<li>Coordinate with parcel, LTL, FTL, and regional carriers for reliable and timely service.</li>
	<li>Track outbound shipments and communicate real-time status updates internally and externally.</li>
	<li>Investigate delivery exceptions (missed pickups, delays, OS&amp;D issues) and work with carriers to resolve.</li>
	<li>Assist with freight claims, chargebacks, and compliance documentation.</li>
</ul>

Documentation, Compliance &amp; Routing Requirements

<ul>
	<li>Maintain updated routing guides for all customers and ensure shipment compliance.</li>
	<li>Support EDI accuracy for logistics files (e.g., 856 ASNs, 810 invoices, shipment updates).</li>
	<li>Keep accurate and organized shipment records, PODs, BOLs, tracking logs, and audit files.</li>
</ul>

Data, Reporting &amp; Process Improvement

<ul>
	<li>Update daily/weekly dashboards, carrier reports, OTIF metrics, and fulfillment KPIs.</li>
	<li>Identify bottlenecks, delays, or risks and escalate or resolve promptly.</li>
	<li>Assist in improving SOPs for routing, order releases, carrier handoffs, and appointment scheduling.</li>
	<li>Support freight cost tracking, rate comparisons, and carrier performance reviews.</li>
</ul>

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