CARE Technologies is a leading insurance technology company and one of the pioneers in Indonesia to develop and launch both desktop-based and web-based applications specifically designed for the General Insurance industry.

Established on February 20, 2006, and headquartered in Tebet, South Jakarta, CARE Technologies has been committed to delivering innovative and reliable technology solutions that support the digital transformation of insurance businesses. In 2010, CARE Technologies became one of the first companies in Indonesia to introduce an Enterprise General Insurance Application, a platform that continues to evolve and support the growing needs of the insurance industry.

With a team of more than 180 highly skilled professionals, including IT Consultants, Business Analysts, Project Managers, and Software Developers, CARE Technologies continuously delivers leading solutions and services to our clients.

Today, CARE Technologies serves the majority of General Insurance companies in Indonesia, with approximately 80% of the market utilizing CARE solutions. Our international footprint continues to expand, with successful implementations and clients across Thailand, the Philippines, Vietnam, Taiwan, and Guam.
 

CARE Technologies

Senior Business Development is responsible for identifying new business opportunities, generating leads, building strong client relationships, and driving revenue growth for the CARE products and services. This role works closely with clients, internal teams, and key stakeholders to promote technology solutions and achieve business objectives.

 

Business Development &amp; Sales

<ul>
	<li>Identify and develop new business opportunities </li>
	<li>Generate and qualify sales leads through networking, referrals, events, and market research.</li>
	<li>Develop and execute business development strategies to achieve sales targets.</li>
	<li>Build and maintain a sales pipeline and forecast future business opportunities.</li>
	<li>Conduct client presentations, product demonstrations, and solution discussions</li>
</ul>

 

Client Relationship Management

<ul>
	<li>Establish and maintain strong relationships with prospective and existing clients.</li>
	<li>Understand client business needs and recommend appropriate CARE solutions.</li>
	<li>Act as a trusted advisor to clients throughout the sales and implementation process.</li>
	<li>Manage client expectations and ensure a high level of customer satisfaction.</li>
	<li>Follow up on inquiries, proposals, and ongoing business opportunities.</li>
</ul>

 

Proposal &amp; Contract Management

<ul>
	<li>Prepare business proposals, quotations, and commercial presentations.</li>
	<li>Collaborate with technical and consulting teams to develop solution proposals.</li>
	<li>Participate in contract negotiations and commercial discussions.</li>
	<li>Ensure all proposals and agreements align with company policies and objectives.</li>
</ul>

 

Market Research &amp; Competitive Analysis

<ul>
	<li>Monitor industry trends, market developments, and competitor activities.</li>
	<li>Identify emerging technologies and business opportunities.</li>
	<li>Provide market intelligence and recommendations to management.</li>
	<li>Support strategic planning initiatives and business expansion efforts.</li>
</ul>

 

Collaboration &amp; Project Handover

<ul>
	<li>Coordinate with IT Consultants, Project Managers, and Technical Teams during pre-sales activities.</li>
	<li>Ensure smooth handover of projects from sales to implementation teams.</li>
	<li>Participate in project kickoff meetings when required.</li>
	<li>Support clients during implementation and post-sales activities to strengthen long-term relationships.</li>
</ul>

 

Reporting &amp; Performance Management

<ul>
	<li>Maintain accurate records of opportunities, meetings, and sales activities </li>
	<li>Prepare periodic sales reports and business development updates.</li>
	<li>Provide management with insights on business opportunities and challenges.</li>
</ul>

Senior Business Development

IT Customer Support role is responsible for providing technical assistance and support to customers regarding software applications, systems, and IT-related issues. The role ensures that customer inquiries and technical problems are resolved efficiently while maintaining high levels of customer satisfaction.

Key Performance Indicators (KPI)

<ul>
	<li>Ticket resolution time.</li>
	<li>Customer satisfaction score.</li>
	<li>SLA compliance rate.</li>
	<li>Number of issues resolved.</li>
	<li>Quality and accuracy of support documentation.</li>
</ul>

Customer Support

<ol>
	<li>Respond to customer inquiries via phone, email, ticketing system, or chat.</li>
	<li>Provide first-level technical support for software, hardware, and network-related issues.</li>
	<li>Assist customers in troubleshooting and resolving system/application problems.</li>
	<li>Guide users through step-by-step solutions and system usage procedures.</li>
</ol>

System and Application Support

<ol>
	<li>Support users in operating company applications and systems.</li>
	<li>Perform basic system configuration and user account management.</li>
	<li>Assist with application testing and validation after issue resolution.</li>
	<li>Provide user training and guidance when required.</li>
</ol>

Documentation and Reporting

<ol>
	<li>Maintain accurate records of customer interactions and issue resolutions.</li>
	<li>Create and update user guides, FAQs, and support documentation.</li>
	<li>Prepare periodic reports on support activities and issue trends.</li>
</ol>

Service Quality Improvement

<ul>
	<li>Identify recurring issues and recommend preventive solutions.</li>
	<li>Collaborate with development and infrastructure teams to improve system performance.</li>
	<li>Ensure compliance with Service Level Agreements (SLA).</li>
</ul>

Senior IT Customer Support

IT Application Consultant is responsible for analyzing business requirements, implementing CARE application solutions, providing application support, and ensuring successful system running by clients. This role serves as a technical teams to ensure that applications meet business needs and operate effectively.

 

Business Analysis &amp; Requirement Gathering

<ul>
	<li>Gather, analyze, and document business requirements from clients</li>
	<li>Conduct meetings, workshops, and discussions to understand client needs and business processes.</li>
	<li>Translate business requirements into functional specifications and system requirements.</li>
	<li>Identify opportunities for process improvement and system optimization.</li>
</ul>

 

Application Implementation

<ul>
	<li>Configure and implement applications based on client requirements.</li>
	<li>Assist clients during system deployment, testing, and go-live activities.</li>
	<li>Prepare implementation plans, project documentation, and user acceptance testing (UAT) scenarios.</li>
	<li>Ensure successful delivery of application implementation projects.</li>
</ul>

 

Client Consultation &amp; Support

<ul>
	<li>Provide consultation and recommendations on application usage and best practices.</li>
	<li>Analyze and troubleshoot application issues reported by clients.</li>
	<li>Coordinate with others to resolve issues and implement enhancements.</li>
</ul>

 

Training &amp; Knowledge Transfer

<ul>
	<li>Conduct user training sessions, workshops, and product demonstrations.</li>
	<li>Prepare user manuals, training materials, and operational documentation.</li>
	<li>Support clients during the onboarding and adoption process.</li>
	<li>Ensure users understand system functionality and business processes.</li>
</ul>

 

Project Coordination

<ul>
	<li>Collaborate with Project Managers, Developers, QA Teams, and Infrastructure Teams.</li>
	<li>Monitor project progress and ensure deliverables are completed on schedule.</li>
	<li>Participate in project meetings and provide regular status updates.</li>
	<li>Assist in managing project risks, issues, and change requests.</li>
</ul>

 

Maintenance &amp; Continuous Improvement

<ul>
	<li>Support post-implementation activities and ongoing maintenance.</li>
	<li>Monitor system performance and user feedback.</li>
	<li>Recommend application improvements and process enhancements.</li>
	<li>Assist in system upgrades, patches, and new feature implementations.</li>
</ul>

 

Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism

Maintaining the confidentiality of client data

IT Application Consultant

<ul>
	<li>
	Confirms project requirements by reviewing program objective, input data, and output requirements with analyst, supervisor, and client
	</li>
	<li>
	Encodes project requirements by converting work flow information into computer language.
	</li>
	<li>
	Confirms program operation by conducting tests; modifying program sequence and/or codes.
	</li>
	<li>
	Prepares reference for users by writing operating instructions.
	</li>
	<li>
	Maintains historical records by documenting program development and revisions.
	</li>
	<li>
	Contributes to team effort by accomplishing related results as needed.
	</li>
	<li>
	Create maintain business process documents, project documents, and the documents to be clear and effective training
	</li>
	<li>
	Solve the problems that are still related to the tasks performed
	</li>
	<li>
	Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism
	</li>
	<li>
	Maintaining the confidentiality of client data
	</li>
	<li>
	Strong analytical and planning skills;
	</li>
	<li>
	Good communication and presentation skills;
	</li>
	<li>
	Excellent problem-solving skills
	</li>
</ul>

IT Programmer

BEYOUTIFUL AESTHETIC  is under PT Aesthetic Indah Gemilang  was established on January 24 2011 and is one of the well-known aesthetic surgery clinics which was founded by Dr. Teuku Adifitrian, Sp.B.P.R.E. Subsp. E.L.(K). BEYOUTIFUL Aesthetic Clinic & Dental Care is a clinic that provides services ranging from aesthetic surgery, skin care and dental. BEYOUTIFUL Aesthetic Clinic & Dental Care . Carrying the One Stop Aesthetic Clinic concept, BEYOUTIFULAesthetic Clinic & Dental Care is committed to providing holistic services to always prioritize patient safety and satisfaction.

BEYOUTIFUL Aesthetic  & Dental Care consists of a team of competent plastic surgeons,anesthetists, dermatologist, specialist dentists and aesthetic general practitioners supported by the latest aesthetic medicine technology in international standards.

T-Space Bintaro is currently transforming from a physical creative hub into an integrated Media Hub that connects communities through high-quality content. We invite dedicated professionals to join us in strengthening our team structure.


PT Aesthetica Indah Gemilang

Job Description :

• Melakukan pengkajian keperawatan pada pasien pasca tindakan bedah plastik elektif.

• Melakukan monitoring tanda vital, nyeri, drain, balutan luka operasi, dan kondisi umum pasien secara berkala.

• Melaksanakan perawatan luka pasca bedah sesuai instruksi dokter dan standar aseptik.

• Melakukan tindakan RF (Radiofrequency) dan lymphatic drainage massage pada pasien post operasi sesuai protokol klinik.

• Berkolaborasi dengan dokter operator &amp; GP dalam pengelolaan pasien post-operasi.

• Melakukan pencatatan keperawatan &amp; pelaporan shift dengan teliti.

• Memberikan edukasi singkat tentang perawatan luka, mobilisasi ringan, dan tanda bahaya pada pasien &amp; keluarga.

Perawat

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting edge technology to enable businesses to unlock their full potential.

 

Who We Need

We need a Pricing and Quotation Specialist who can move fast and think commercially.

Someone who can turn around accurate rates and generate winning quotations within SLA—keeping the sales team equipped to close deals. You should be confident in sourcing rates, computing charges, and building competitive quotes with speed and precision.

If you thrive under pressure, manage volume with accuracy, and understand that every quote drives revenue—this role is for you.

 

What You'll Do:

<ul>
	<li>Rates &amp; Pricing Management - Take ownership of gathering, analyzing, and maintaining freight rates from carriers, co-loaders, and suppliers. Evaluate rate competitiveness and ensure pricing is aligned with market conditions and client requirements.</li>
	<li>Quotation Development - Prepare accurate and competitive quotations by computing end-to-end charges (freight, surcharges, duties, and other costs). Structure pricing strategically to support the sales team in winning business while protecting margins.</li>
	<li>Commercial Support to Sales - Work closely with the sales team to translate client requirements into tailored pricing solutions. Provide recommendations on rate strategy, cost breakdowns, and service options.</li>
	<li>Client Coordination - Serve as a key point of contact for quotation-related inquiries, ensuring timely responses, clear communication, and a smooth customer experience.</li>
	<li>Contract &amp; Vendor Management - Coordinate with carriers and partners to validate rates, clarify terms, and ensure all commercial agreements are accurate and up to date. Support renegotiations based on market trends and volume opportunities.</li>
</ul>

Pricing & Quotation Specialist for Airfreight & Seafreight

SUpost is the trusted online marketplace for university students. We launched over a decade ago and have grown into the largest used marketplace within the universities we serve. We believe trust is the heart of great e-commerce — and that students deserve a safer, friendlier place to buy, sell, and connect than the general internet. From textbooks to bikes to apartment listings to new friendships, SUpost is where the campus community comes together. Now we're ready to bring that magic to more campuses around the world — and we'd love to do it with you.

SUpost

Hi! I'm the founder of SUpost, the trusted online marketplace for the university communities. We're the go-to spot where university students buy and sell stuff, find roommates, score concert tickets, hire tutors, and connect with each other. Think of us as the friendly, university-only version of Facebook Marketplace, OLX or Craigslist — except people actually trust us.

We serve 131,000 users every year, we're profitable, and we've been around for over a decade. Now we're ready for our next adventure: expanding to more elite universities around the world — and we want you on the team to help make it happen.

This isn't a role where you'll be stuck in spreadsheets all day (though we do love a good spreadsheet). You'll be working directly with me, the founder, on the actual fun stuff that makes a startup grow.

What You'll Actually Do (the fun part)

<ul>
	<li>Business development — help us figure out which universities to launch in next and how to win them over</li>
	<li>Customer discovery — talk to real students, learn what they love (and hate), and bring those insights back to shape the product</li>
	<li>Product design input — share ideas on how the website should look, feel, and work for students</li>
	<li>Campus outreach — help us reach students at new universities and grow our community</li>
	<li>Founder collaboration — brainstorm, strategize, and execute together on growth experiments</li>
	<li>You'll learn what it actually takes to scale an online marketplace — not in theory, but by doing it.</li>
</ul>

Tools We Use

<ul>
	<li>Google Sheets &amp; Docs</li>
	<li>Dropbox Paper</li>
	<li>Telegram</li>
	<li>Zoom / Google Meet for video calls</li>
</ul>

Why This Role Is Awesome

<ul>
	<li>Direct mentorship from a Stanford grad (PhD, MS, BS — yes, all three!)</li>
	<li>Real ownership — you'll work on the things that move the needle, not coffee runs or busy work</li>
	<li>Fully remote — work from home, in your favorite hoodie</li>
	<li>Flexible hours — we care about results, not clock-watching</li>
	<li>Clear path to grow into Senior Operations, Team Lead, or Business/Strategy roles</li>
	<li>International team — you'll be working with people who genuinely care about building something meaningful</li>
	<li>Learn how startups really work — the messy, exciting, "we're figuring it out together" version</li>
</ul>

Who This Role Is Perfect For

<ul>
	<li>A curious, motivated early-career professional</li>
	<li>Someone who wants to build, not just check boxes</li>
	<li>A future leader who wants to grow alongside a startup</li>
	<li>Anyone interested in marketplaces, tech, business development, or product</li>
	<li>Ateneo and top-university graduates who want global exposure and real responsibility</li>
</ul>

Location

<ul>
	<li>Philippines (or wherever you call home)</li>
	<li>Fully remote (work from home)</li>
	<li>Open to future relocation opportunities</li>
</ul>

Salary

<ul>
	<li>Discussed during interview</li>
	<li>Base pay + performance-based incentives (because when we grow, you grow)</li>
</ul>

Perks &amp; Benefits

<ul>
	<li>Flexitime</li>
	<li>Work from home</li>
	<li>Mentorship &amp; career development</li>
	<li>Real startup experience (not the buzzword kind)</li>
</ul>

Virtual Teammate — Help Grow a Marketplace for University Students — Fully Remote, Training Provided

About Expedock

We at Expedock are reinventing the multi-trillion-dollar industry of global shipping and supply chain by harnessing the power of artificial intelligence and data processing. We collaborate with leading logistics businesses worldwide, helping them streamline their intricate logistics processes and enhance transparency. 
 
 

Who We Need

We're looking for a driven and confident Sales Development Representative (SDR) who enjoys building relationships and creating new business opportunities.

In this role, you'll use telemarketing and email outreach to engage and pre-qualify prospective carriers, initiate meaningful conversations, and generate qualified leads for the sales team. If you're proactive, goal-oriented, and thrive in a fast-paced environment, we'd love to hear from you. 
 
What You'll Do:

<ul>
	<li>Prospect and Build Carrier Pipeline

	<ul>
		<li>Identify and research prospective carriers.</li>
		<li>Conduct outbound calls and email outreach to introduce partnership opportunities.</li>
		<li>Generate qualified carrier leads.</li>
	</ul>
	</li>
</ul>

<ul>
	<li>Qualify Carriers

	<ul>
		<li>Assess carriers based on operating authority, insurance, equipment, service coverage, capacity, and compliance.</li>
		<li>Educate carriers on the benefits of joining the client's carrier network.</li>
		<li>Guide qualified carriers through the onboarding process or hand them off to the appropriate team.</li>
	</ul>
	</li>
</ul>

<ul>
	<li>Collaboration

	<ul>
		<li>Work closely with Carrier Success, Operations, or Carrier Onboarding teams to ensure a smooth transition.</li>
	</ul>
	</li>
</ul>

<ul>
	<li>Pipeline &amp; CRM

	<ul>
		<li>Track outreach, qualification status, onboarding progress, and carrier engagement in the CRM.</li>
	</ul>
	</li>
</ul>

Carrier Development Representative

The Home Care CPAs is a woman-owned firm built around one deliberate choice: to serve a social impact industry. The people running home care agencies deserve financial partners who understand their world and show up with expertise, intention, and integrity.

The Home Care CPAs

About Us &amp; What We Need

We’re a full-service accounting firm specializing in clients in the home care industry. As we continue to grow rapidly, we’re looking for an experienced accountant to manage some of our more complex client accounts.

The ideal candidate will have a strong background in accounting, financial reporting, and financial planning &amp; analysis. Public accounting experience is a plus, and the ability to manage multiple client accounts simultaneously is essential.

We value and encourage curiosity. Sometimes we know the answer, sometimes we don’t. What’s most important is asking a question if we need help finding it. 

We’re a mom-owned business that believes work should support life, not compete with it. We take pride in being a progressive firm, committed to modernizing accounting processes and making the industry more human, approachable, and yes, even a little fun.

Key Responsibilities

<ul>
	<li>Categorize bank feed transactions in QuickBooks Online, including troubleshooting and researching items that require additional attention.</li>
	<li>Prepare and post month-end journal entries.</li>
	<li>Perform month-end account reconciliations to ensure accuracy and completeness.</li>
	<li>Conduct month-end variance analysis to identify discrepancies and areas requiring further investigation or adjustment.</li>
	<li>Finalize month-end financials to ensure timely and accurate reporting.</li>
	<li>Identify inefficiencies in accounting workflows and recommend process improvements.</li>
	<li>Respond promptly and professionally to client inquiries and provide clear, solution-oriented support.</li>
	<li>Manage a portfolio of approximately 10–15 client accounts, depending on client size and complexity.</li>
</ul>

Skills Required

<ul>
	<li>Proficiency in accounting software, especially QuickBooks Online</li>
	<li>Strong working knowledge of Microsoft Excel</li>
	<li>Comfortable learning and adapting to new tools and systems quickly</li>
	<li>Excellent attention to detail and accuracy</li>
	<li>Ability to analyze financial data to identify trends, discrepancies, and necessary adjustments</li>
	<li>Strong written communication skills with the ability to convey information clearly; effective verbal communication is also a plus.</li>
	<li>Collaborative team player with a proactive, solution-oriented attitude</li>
	<li>Curious and resourceful, with a willingness to research and investigate transactions</li>
	<li>Strong organizational and time management skills; able to handle multiple client accounts and meet deadlines</li>
	<li>Experience in public accounting or working with multiple clients is preferred</li>
	<li>Prior experience in the home care or elder care industry is a plus</li>
	<li>CPA or equivalent certification is a plus</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Staff Accountant

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Also known as: Shopify Operations Manager | Ecommerce Operations Lead | Customer Experience Operations Manager

This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.

Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.

Your Core Focus

<ul>
	<li>Take full ownership of Shopify store operations and customer experience</li>
	<li>Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging</li>
	<li>Standardize shipping, split shipment, and pre-order communication across all touchpoints</li>
	<li>Build and document SOPs for all operational workflows</li>
	<li>Implement systems and automations that reduce manual work and customer confusion</li>
</ul>

What You’ll Do

Customer Experience Management (Daily)

<ul>
	<li>Respond to customer inquiries via Shopify inbox and social channels</li>
	<li>Process refunds, reships, cancellations, and order updates</li>
	<li>Triage and resolve support tickets based on urgency</li>
	<li>Identify patterns in customer feedback and recommend improvements</li>
	<li>Ensure all communication is clear, accurate, and aligned with current messaging</li>
</ul>

Order Operations and Fulfillment (Daily)

<ul>
	<li>Monitor order flow across Shopify, Base, and Amazon MCF</li>
	<li>Resolve failed orders, inventory issues, and discrepancies</li>
	<li>Coordinate with fulfillment teams to ensure timely delivery</li>
	<li>Manage split shipments, pre-orders, and out-of-stock scenarios</li>
	<li>Track and resolve missing or delayed packages</li>
</ul>

Store Integrity and Accuracy (Weekly)

<ul>
	<li>Audit the website for broken links, incorrect pricing, and outdated promotions</li>
	<li>Ensure consistency across product pages, landing pages, and collections</li>
	<li>Validate all messaging related to shipping and pre-orders</li>
	<li>Support promotion setup and ensure backend accuracy</li>
</ul>

Systems, SOPs, and Automation (Weekly)

<ul>
	<li>Build and maintain SOPs for recurring workflows</li>
	<li>Identify inefficiencies and implement automation using tools like Shopify Flow</li>
	<li>Optimize customer service platforms such as Gorgias</li>
	<li>Improve post-purchase experience and operational workflows</li>
	<li>Support system cleanup and tool evaluation</li>
</ul>

Growth Operations and Reporting (Weekly)

<ul>
	<li>Deliver weekly Shopify performance reports</li>
	<li>Track key metrics such as CAC, LTV, and funnel performance</li>
	<li>Identify trends, anomalies, and risks early</li>
	<li>Ensure data accuracy for decision-making</li>
</ul>

Compliance and Risk Management (Weekly)

<ul>
	<li>Maintain compliance across ADA, privacy policies, and tracking regulations</li>
	<li>Review product pages and campaigns for compliance risks</li>
	<li>Ensure all required tools and disclosures are functioning properly</li>
	<li>Stay updated on platform policies and changes</li>
</ul>

AI and Automation Ownership (Ongoing)

<ul>
	<li>Identify repetitive tasks and convert them into automated workflows</li>
	<li>Use AI tools to improve efficiency in customer service and operations</li>
	<li>Build prompt libraries and scalable systems</li>
	<li>Continuously reduce manual workload while maintaining accuracy</li>
</ul>

How Success Is Measured

<ul>
	<li>Reduction in support ticket rate per 1000 orders</li>
	<li>Reduction in reshipment rate per 1000 orders</li>
	<li>Zero compliance issues</li>
	<li>At least one new AI automation implemented per week</li>
	<li>Zero reported issues with broken links, incorrect promotions, or inaccurate information</li>
</ul>

Shopify DTC Operations Manager

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

As a Medical Coordinator, you will be the vital link between our company and its clientele, ensuring that all interactions are handled with the highest level of professionalism and care. Your role will include:

<ol>
	<li>Engaging with customers to provide detailed information and answer questions regarding our medical products and services.</li>
	<li>Addressing and resolving customer inquiries in a timely and empathetic manner, ensuring their satisfaction and loyalty.</li>
	<li>Taking immediate and effective action to resolve any customer concerns or complaints, demonstrating exceptional problem-solving skills.</li>
	<li>Preparing and maintaining accurate reports on customer interactions, feedback, and resolutions to inform company strategies and improve service quality.</li>
	<li>Collaborating with healthcare professionals and team members to streamline communication and enhance the customer experience.</li>
	<li>Staying informed about the latest healthcare industry trends and company offerings to provide knowledgeable support.</li>
</ol>

As the first point of contact, you will play a crucial role in upholding the company's reputation and contributing to its success by providing outstanding service and support to our valued customers.

Medical Coordinator

About Expedock:

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting-edge technology to enable businesses to unlock their full potential.

Who We Need:

As an Outbound Community Specialist (Crypto Outreach) at Expedock, you will help expand our client's presence within the crypto and Web3 ecosystem. This role is responsible for identifying relevant communities, engaging with founders, moderators, project teams, and community members, and introducing their products and services in a natural, value-first manner.

 

This is not a hard-selling role. Success comes from building authentic relationships, creating meaningful conversations, and generating qualified opportunities for the sales or partnerships team.

Technical Requirements

<ul>
	<li>Fiber internet (pldt Fiber, Converge, Globe Fiber, etc.) - recommended speed of 100/50 Mbps</li>
	<li>Backup internet (mobile hotspot or secondary isp) capable of at least 20 Mbps</li>
	<li>Quiet, conducive home workspace</li>
	<li>Optional: Wired Ethernet connection preferred during work hours</li>
	<li>Optional: Power backup (ups) if the location experiences frequent outages</li>
</ul>

 

Why Expedock

<ul>
	<li>Health Stipend &amp; Service Break Incentives: Access a dedicated health care subsidy/allowance and structured, paid service breaks after 3 months of successful collaboration.</li>
	<li>Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.</li>
	<li>Autonomous Remote Collaboration: Enjoy the freedom of a work-from-home set up backed by a highly communicative operational team that values professional growth and efficient delivery.</li>
	<li>Streamlined Project Onboarding: Transition seamlessly into the workflow with comprehensive system walkthroughs and client calibration documentation to ensure high-accuracy project delivery.</li>
</ul>

Candidate Data &amp; Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

<ul>
	<li>Evaluate your qualifications and suitability for current and future roles</li>
	<li>Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience</li>
	<li>Maintain talent pools for future opportunities, where permitted by law</li>
</ul>

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Outbound Community Specialist

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Role

As a Pro Success Manager, you'll be a hands-on people leader focused on helping Pros get real, measurable value from Thumbtack. You'll lead a team of Success Specialists who drive retention, product satisfaction, and growth across their Pro portfolios. You'll ensure the team delivers consistent results through coaching, data-driven execution, and operational discipline. This role is ideal for a leader who thrives in the details — motivating people, refining playbooks, and translating insights into immediate action to reduce churn and improve satisfaction.

What you’ll do

<ul>
	<li>Lead and coach a team: Manage 8-10 Success Specialists responsible for retention, satisfaction, churn prevention, and growth.</li>
	<li>Churn prevention: Use health signals and reporting to identify risk; coach your team on recovery tactics and ensure follow-through.</li>
	<li>Drive product satisfaction: Ensure pros understand and adopt high-impact features; provide feedback loops to Product for improvement.</li>
	<li>Renewals and expansion: Support your team in executing renewals and identifying upsell opportunities with structure and consistency.</li>
	<li>Data-driven leadership: Monitor metrics (NRR, GRR, churn rate, CSAT, adoption, TTV); use insights in 1:ls and team reviews to drive performance.</li>
	<li>Process excellence: Implement playbooks for onboarding, adoption, renewal, and QBRs; identify process gaps and propose fixes.</li>
	<li>Cross-functional collaboration: Partner with Product, Marketing, and Sales to communicate Pro feedback and influence improvements.</li>
	<li>Talent development: Conduct regular coaching sessions, monitor progress toward goals, and celebrate wins that model Thumbtack's values.</li>
	<li>Pro advocacy: Encourage Pros to share success stories and promote Thumbtack through testimonials and case studies.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Account Management

Pro Success Manager

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Experiments Team

The Experiments Team at Thumbtack is a dynamic group responsible for executing critical service models and manual workflows that support our customers and pros through new initiatives. We act as a flexible resource for the company—handling specialized manual tasks, piloting new tools and models, and partnering closely with Product, Commercial Operations, and Partnerships to ensure Thumbtack’s most vital initiatives are executed with precision.

About the Role

We’re looking for an experienced, people-first manager to lead a team of Experiments Specialists. While this role sits within the Experiments organization, your initial focus will be on driving high-quality execution of manual operational tasks and customer service delivery. This is a unique "builder" role. You will manage the day-to-day output of a frontline team while remaining highly adaptable to changing business needs. Whether the team is performing repetitive manual tasks or transitioning into more complex pilots, you will ensure the team remains high-performing, flexible, and deeply focused on the customer and pro experience.

This role requires operational rigor, strong stakeholder management, and a passion for developing both people and processes in a fast-paced, evolving environment.

What you’ll do

<ul>
	<li>Lead and mentor a team of frontline specialists, providing coaching on customer service best practices, efficiency, and quality.</li>
	<li>Set clear KPIs for manual workflows (e.g., volume, accuracy, turnaround time) and ensure the team meets or exceeds them.</li>
	<li>Lead the team through shifts in scope; keep morale high even as tasks change from manual execution to potential experiment-based work.</li>
	<li>Foster a culture of curiosity, accountability, and service excellence that aligns with Thumbtack’s values.</li>
	<li>Oversee the daily distribution and completion of manual tasks, ensuring zero backlog and high accuracy.</li>
	<li>Drive operational excellence by identifying process improvements and eliminating inefficiencies.</li>
	<li>Establish and maintain high standards for all manual work outputs, ensuring they meet the needs of internal stakeholders.</li>
	<li>Ensure frontline teams are equipped with the knowledge, tools, and support they need to deliver best-in-class service.</li>
	<li>Act as the primary liaison between the Experiments Team and partner teams including Product, Commercial Operations, and Partnerships</li>
	<li>Provide regular reporting on team capacity and throughput, and translate frontline feedback into actionable insights for cross-functional partners.</li>
	<li>Track team performance and experiment outcomes, providing structured feedback to stakeholders and leadership.</li>
	<li>Maintain tight feedback loops between frontline insights and cross-functional teams.</li>
	<li>Contribute to strategic planning for future experiments.</li>
</ul>

Kalibrr Job Search