information technology it and business process outsourcing

CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets. 

CODE.ID has been established since 1999 and became a publicly listed company in Jakarta Stock Exchange in 2001 - as PT Integrasi Teknologi Tbk. It was back to be a private company in 2007.


Our Success Stories:

We successfully developed, deployed, and supported Information Technology Infrastructure for Komisi Pemilihan Umum (KPU) or the National Election Commission in 2004. We developed the election application and also distributed, installed, and  supported (7x24 hour) two data centers and 8000 VPN connected personal computers in 5,000 locations in the cities, rural areas, and remote areas all over Indonesia.

Code.id

1. ​Menjadi penghubung utama antara tim Marketing/Growth dengan tim Engineer/Product. 
2. ​Menyusun roadmap teknologi untuk mendukung kampanye marketing agar berjalan otomatis dan terukur secara data. 
3. ​Memastikan integrasi data antara database (CRM) dengan platform marketing berjalan lancar tanpa data mismatch. 
4. ​Mengawasi A/B testing teknis dan optimasi performa kampanye dari sisi sistem.

IT PM Marketing Technology

PT.  Akhdani Reka Solusi (ARS), merupakan perusahaan software khususnya pengembangan software, datawarehouse, maintenance, system integration dan konsultan.

PT Akhdani Reka Solusi

<ul>
	<li>Responsible to indentify business requirements.</li>
	<li>Create detailed planning for digital product project.</li>
	<li>Provide solutions that expedite project delivery.</li>
	<li>Being part of business analysts team that expected to provide support and share knowledge.</li>
	<li>Giving recommendation for improvements and solutions of product optimization.</li>
	<li>Having project management skills, which is responsible for the entire project for the success of system development.</li>
	<li>Communicate and build relationships with all internal and external stakeholders to identify and develop a project plan.</li>
</ul>

IT Business Analyst

Accord Innovations Group is a leading Global Delivery and Managed Services Center, helping enterprises worldwide accelerate transformation through end-to-end IT, digital, and talent solutions.

With delivery hubs across Malaysia, Singapore, Indonesia, Thailand, India, and the Philippines, Accord enables clients to establish or expand onshore, offshore, and nearshore delivery models, ensuring agility, scalability, and cost efficiency.

We specialize in implementation, software development, and system maintenance supporting enterprise operations across ServiceNow, IT Service Management (ITSM), Cloud Operations, and Automation. Our expertise also spans Low-Code/No-Code platforms, Mobile App Development, RPA, AI/ML, IoT, Data Analytics, and Data Center Maintenance, helping clients modernize and innovate with speed.

Our Core Offerings include:
• Managed Services & Global Delivery Operations
• Custom Software Development & Digital Transformation
• ServiceNow Implementation & ITSM Modernization
• IT Consulting, Staffing & Workforce Augmentation
• BPO, RPO & Talent Solutions delivered through T&M and Fixed Engagement Models

Specialized Solutions:
• Infrastructure & Cloud Operations Management
• Robotic Process Automation (RPA)
• AI/ML & IoT-Driven Business Transformation
• Data Analytics, BI & Predictive Insights

Serving industries such as BFSI, Telecom, Manufacturing, Healthcare, Logistics, Retail, and IT, Accord combines global reach with local excellence—ensuring performance, compliance, and operational continuity across every engagement.

At Accord, we go beyond outsourcing—we become your strategic partner for Managed Services, Digital Transformation, and Enterprise IT Enablement.

Accord Innovations Indonesia

<ul>
	<li>Support system enhancement request by analyzing and documenting user requirements</li>
	<li>Manage system developer prioritization in delivering system enhancements</li>
	<li>Design functional solution together with system developer to address user requirements</li>
	<li>Conduct internal testing to ensure all the functional solution working</li>
	<li>Arrange user acceptance testing with business users to validate the enhancement by gathering proof of test and sign off</li>
	<li>Create user guide documentation and provide system training to trainers or business users, when required by the project</li>
	<li>Work closely with respective departments and development team to resolve production issue</li>
</ul>

Didirikan pada tahun 2012, memulai bisnis sebagai penyedia layanan untuk ATM. Saat ini perusahaan mengembangkan solusi dan penyedia layanan multi-vendor, untuk menawarkan berbagai solusi dan layanan inovasi yang lebih luas.

VISI
Menghasilkan solusi dan layanan terbaik di bidang Layanan dan Konsultasi IT dengan upaya maksimal yang diarahkan pada kepuasan pelanggan.

MISI
Untuk membangun reputasi sebagai salah satu penyedia Solusi dan Layanan IT yang paling inovatif. Kami percaya dalam melakukan pekerjaan dengan cara yang paling efisien serta dengan metodologi yang kuat dan terstruktur, dengan evolusi bertahap dari kerja keras ke budaya kerja cerdas, untuk memenuhi kepuasan klien.

 
IT Consulting & Professional Services

To keep pace in the digital age while controlling costs and mitigating business risks, you can no longer depend on the past as a guide for the future. Leverage our consulting services and technology expertise to accelerate your business transformation and innovation strategies. We help you create and execute strategies to unlock opportunities, optimize processes, and uncover cost savings, with the offering as follow:

• Advisory Services. Our expert security consultants help you to secure your technologies by putting the right policies, processes, and architectures in place

• Architecture consulting services. Use existing and estimated future application traffic patterns to design a technology architecture for your organization. 

• Project and programmed management services. We support the successful execution of your IT projects using robust, proven project management methodologies.

•Application Customization and Programming Services. Our Developer expert could help you to provide the customization and enhancement of your existing applications.

 •QA and Automation Consultancy. Our QA and Automation expert will help you to ensure the quality of software development and deployment. Performing automated and manual tests to ensure the software created by developers is fit for purpose, include analysis of the software, and systems, mitigate risk and prevent software issues.

 

MITech

<ul>
	<li>Gather and analyze business requirements from stakeholders.</li>
	<li>Understand and document end-to-end banking process flows.</li>
	<li>Prepare Business Requirement Documents (BRD) and Functional Specification Documents (FSD).</li>
	<li>Create process flow diagrams using Microsoft Visio.</li>
	<li>Manage and track project tasks using JIRA.</li>
	<li>Support SIT and UAT activities to ensure system readiness.</li>
	<li>Prepare presentation decks for business and management meetings.</li>
	<li>Ensure compliance with data security rules and IT governance policies.</li>
	<li>Support project timeline monitoring using MS Project.</li>
	<li>Act as a liaison between business users and IT teams.</li>
</ul>

GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.

As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia

GTech Group

Business analyst are responsible for bridging thegap between IT and the business users using data analytics to assess processes, determine requirement and deliver data driven recommendations and reports to executives and stakeholders Business analyst engage with business leaders and users to understand Business analyst should support quality assurance processes by ensuring that solutions meet business requirements.

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Create design solution to customers</li>
	<li>Create functional specification to customers</li>
	<li>Prepare and perform UAT based on testing scenario</li>
	<li>Perform training and workshop</li>
	<li>Upload data for implementation</li>
	<li>Perform application configuration</li>
	<li>Analyzing business needs </li>
	<li>Producing reports on application development and implementation</li>
	<li>Analyzing the design of technical system and business models</li>
	<li>Enhancing the quality of IT services</li>
	<li>Update progress to Lead and Project Manager</li>
</ul>

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

About this Position

The Dry Fulfillment Excellence Associate supports operational excellence initiatives within dry warehouse operations by driving process improvements, monitoring operational performance, and supporting cross-functional projects. This role works closely with stakeholders across Operations, Product, Supply Chain, Cost Control, Data, PX, Mitra Management, Facility, and Internal Audit to ensure warehouse processes are efficient, scalable, and consistently executed.

 

Job Description

As our Astronaut, your missions are:

<ul>
	<li>Support the design and implementation of warehouse process improvements for Dry Warehouse operations.</li>
	<li>Execute Process Excellence initiatives including operational productivity improvements, workflow redesign, and system enhancement projects.</li>
	<li>Collaborate with cross-functional stakeholders including Operations, Product, Supply Chain, Cost Control, and Data teams to support project execution and operational rollout.</li>
	<li>Support project management activities, including requirement documentation, progress tracking, and stakeholder coordination.</li>
	<li>Conduct operational data analysis and performance monitoring to identify improvement opportunities across inbound, picking, inventory management, and outbound fulfillment processes.</li>
	<li>Assist in warehouse layout planning, workflow optimization, and operational capacity planning for both new and existing facilities.</li>
	<li>Ensure SOP implementation and operational compliance within warehouse operations.</li>
	<li>Support pilot testing, implementation, and stabilization of new operational processes, tools, or system enhancements.</li>
	<li>Monitor operational KPIs and identify productivity gaps, inefficiencies, or operational risks.</li>
</ul>

Process Excellence

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

KST, is an Indonesian technology company specializing in IT outsourcing, custom software development, infrastructure solutions, and managed IT services. KST partners with organizations to build reliable technology environments and scalable digital solutions, combining strong technical expertise with a client-first approach.

We are seeking a Senior Business Development Manager who can drive new client acquisition while also working closely with technical teams to ensure successful solution delivery.

Key Responsibilities:

<ul>
	<li>Drive new business opportunities and manage end-to-end sales cycle</li>
	<li>Build and maintain relationships with key enterprise stakeholders</li>
	<li>Align client needs with internal solutions and ensure proposal viability</li>
	<li>Act as main point of contact during pre-sales and early delivery phase</li>
	<li>Identify market opportunities and support growth strategy</li>
	<li>Manage and lead the business development team to achieve targets</li>
</ul>

IT Business Development Manager

<ul>
	<li>Act as first layer to respond any issue in production and resolve any production issue especially for application related with data especially for DWH application, by triaging, diagnosing, troubleshooting, escalating, and analyzing the root cause</li>
	<li>Perform troubleshooting, monitor application availability, including any data which required to supply to the business user</li>
	<li>Engage with business user including address their complaint, solve and communicate any update which related to their issues</li>
	<li>Involved in identifying and assessing any solution which related to database and facilitate business user trough in depth assessment in order to responding and solving any incidents, issues and problems, maintain and solving any open ticket which related to the application</li>
	<li>Conduct root cause analysis for recurring issues and recommend corrective action and permanent solution</li>
	<li>Manage data access and security within BI data platform</li>
	<li>Able to perform performance tuning analysis and proactively give the feedback regarding query plan analysis result</li>
</ul>

IT Support and Maintenance

Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

1. CRM &amp; Customer Data Management

<ul>
	<li>Lead implementation and management of CRM system</li>
	<li>Develop and maintain a centralized customer database</li>
	<li>Ensure data accuracy and consistency across all channels</li>
	<li>Build customer segmentation and lifecycle tracking</li>
</ul>

2. Sales Technology Enablement

<ul>
	<li>Develop and optimize sales pipeline tracking systems</li>
	<li>Monitor and improve sales team performance through data</li>
	<li>Integrate sales processes from order to fulfillment</li>
	<li>Build sales dashboards and forecasting tools</li>
</ul>

3. Marketing Technology &amp; Automation

<ul>
	<li>Implement marketing automation tools (email, WhatsApp, ads tracking)</li>
	<li>Track campaign performance and optimize ROI</li>
	<li>Manage customer acquisition and retention systems</li>
	<li>Establish attribution models for marketing channels</li>
</ul>

4. Omnichannel Integration

<ul>
	<li>Integrate offline and online sales channels (retail, marketplace, website)</li>
	<li>Ensure consistency in customer data, pricing, and promotions</li>
	<li>Collaborate with internal teams to unify customer experience</li>
</ul>

5. Data Analytics &amp; Reporting

<ul>
	<li>Develop dashboards and reports for sales and marketing performance</li>
	<li>Analyze customer behavior, product performance, and campaign results</li>
	<li>Provide actionable insights to support business decisions</li>
</ul>

6. System Integration &amp; Automation

<ul>
	<li>Collaborate with IT to integrate CRM, ERP, POS, and other systems</li>
	<li>Identify and implement automation opportunities to improve efficiency</li>
	<li>Ensure systems scalability and reliability</li>
</ul>

7. Training &amp; Stakeholder Management

<ul>
	<li>Train sales and marketing teams on system usage</li>
	<li>Work closely with internal stakeholders and external vendors</li>
	<li>Drive adoption of technology across the organization</li>
</ul>

Sales & Marketing Technology

Boga Group operates over 100 restaurants and outlets as of early 2022, employing more than 5,000 skilled professionals. By the end of 2022, the number of outlets is expected to reach 180+ store. This rapid expansion is driven by the group’s commitment to high-quality ingredients and exceptional service, setting it apart in the industry.  

Boga Group’s diverse portfolio includes Bakerzin, Pepper Lunch, Paradise Dynasty, Shaburi, Kintan Buffet, Shaburi & Kintan, Putu Made, Kimukatsu, Yakiniku Like, Ocean 8, Loaf Bun, Ebiga, Ocean 11, and TenTen. These brands cater to customers across Indonesia, including major cities such as Jakarta, Bandung, Surabaya, Yogyakarta, and Bali. The group also operates Boga Catering, a premium catering service.

Boga Group

<ul>
	<li>Analyze and Design Business Process and Business Flow based on requirement.</li>
	<li>Produce Document (System/Workflow/SOP) as based document for system development.</li>
	<li>Constructing technical diagram (ERD/Class Diagram/etc.), analyzing system capabilities, and gap analysis.</li>
	<li>Ensure the arrangement and system development align with the user’s requirement.</li>
	<li>Identity the user’s need and available business process</li>
	<li>Programmer Team to ensure the possibility and development timeline.</li>
	<li>Monitor running business process and workflow system, and enhance for system effectivenes</li>
</ul>

IT Business & System Analyst Staff

Deptech Digital is an IT company that is focused on web technology. Founded in 2005, Deptech Digital has had a variety of experiences in dealing with various information technology projects, including website design, web portals, management information system, SMS gateway, intranet applications, ecommerce and social media application. Our professional team constantly strive for new innovations, solutions and are always keeping up with the latest technology trend in order to provide the best solution for our clients.

Deptech Digital Indonesia

Key Responsibilities:

<ul>
	<li>Identify, develop, and close new business opportunities for IT outsourcing and staffing services</li>
	<li>Build and maintain strong relationships with corporate clients and key decision-makers</li>
	<li>Understand client workforce needs and propose suitable IT manpower and outsourcing solutions</li>
	<li>Drive revenue growth through strategic sales planning, market analysis, and partnerships</li>
	<li>Manage the end-to-end sales cycle, from lead generation to contract closure</li>
	<li>Collaborate with recruitment, delivery, and internal teams to ensure successful client fulfillment</li>
</ul>

IT Business Development B2B Sales

<ul>
	<li>Analyze and Design Business Process and Business Flow based on requirement.</li>
	<li>Produce Document (System/Workflow/SOP) as based document for system development.</li>
	<li>Constructing technical diagram (ERD/Class Diagram/etc.), analyzing system capabilities, and gap analysis.</li>
	<li>Monitor running business process and workflow system, and enhance for system effectiveness.</li>
	<li>Manage IT project execution and coordination, including SIT,UAT, and go live.</li>
	<li>Implement projects by gathering and analyzing user requirements, and providing training.</li>
	<li>Oversee project management from planning to completion, including error case analysis.</li>
	<li>Troubleshoot errors occurring after project go-live.</li>
</ul>

IT Business & System Analyst Supervisor

- Identify, analyze, and improve existing processes to enhance efficiency, quality, and productivity. 
- Develop and implement new processes that streamline operations and reduce waste. 
- Ensure that all processes comply with quality standards and regulations. 
- Conduct regular audits and reviews to maintain high standards of operation. 
- Collect and analyze data to identify trends, bottlenecks, and areas for improvement. 
- Use data-driven insights to inform decision-making and process optimization. 
- Lead and manage process improvement projects from initiation to completion. 
- Coordinate with cross-functional teams to ensure project success. 
- Develop training programs to educate staff on new processes and best practices. 
- Provide ongoing support and coaching to ensure proper implementation of process improvements. 
- Establish key performance indicators (KPIs) to measure process efficiency and effectiveness. 
- Monitor and report on performance metrics to stakeholders.

Process Excellence Associate

<ul>
	<li>Menggali, menganalisis, dan mendokumentasikan kebutuhan bisnis dari stakeholder.</li>
	<li>Menerjemahkan kebutuhan bisnis menjadi functional &amp; technical requirements yang jelas.</li>
	<li>Terlibat dalam pengembangan dan implementasi sistem terkait:</li>
	<li>Regulatory Reporting (Antasena &amp; SLIK)</li>
	<li>Data Warehouse (DWH), khususnya area Credit Card</li>
	<li>Berkolaborasi dengan tim IT (Developer, QA, Data Engineer) untuk memastikan solusi sesuai kebutuhan bisnis.</li>
	<li>Menyusun dokumen seperti Business Requirement Document (BRD) dan Functional Specification Document (FSD).</li>
	<li>Mendukung proses testing termasuk User Acceptance Test (UAT).</li>
	<li>Melakukan gap analysis antara sistem existing dan kebutuhan bisnis.</li>
	<li>Berkoordinasi dengan tim lintas fungsi termasuk compliance dan risk terkait regulasi perbankan.</li>
</ul>

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IT Business & System Analyst Supervisor

Process Excellence Associate

IT Business Analyst Regulatory Reporting Antasena & SLIK