information technology it and business process outsourcing

PT Mitra Talenta Grup is a strategic partner that helps organizations deliver the right solutions through Training, Talent Solutions, and Technology Solutions. Established in 2018, Celerates has been trusted by various organizations to strengthen team competencies, manage top talent, and deliver innovative, adaptive technology solutions.

With a strategic and relevant approach, Celerates designs each service to address today’s business challenges while enabling companies to seize future opportunities. By integrating people development, talent management, and technology, Celerates supports organizations in building sustainable growth and long-term competitiveness.

PT Mitra Talenta Group

<ol>
	<li>Analyze and evaluate existing business processes to identify improvement opportunities and system enhancement needs</li>
	<li>Gather, analyze, and document business and system requirements from stakeholders</li>
	<li>Translate business requirements into functional specifications and clear documentation for technical teams</li>
	<li>Conduct process mapping, workflow analysis, and gap analysis between business needs and system capabilities</li>
	<li>Collaborate with development, QA, and product teams to ensure solutions meet business objectives</li>
	<li>Support system integration analysis and ensure smooth data flow between systems</li>
	<li>Perform data analysis and validation using SQL or other analytical tools</li>
	<li>Participate in UAT (User Acceptance Testing) to ensure system functionality aligns with business requirements</li>
	<li>Prepare and maintain project documentation, including BRD, functional specification documents, and user guides</li>
	<li>Communicate project progress, issues, and recommendations to stakeholders</li>
</ol>

IT Business Process Analyst

Accord Innovations Group is a leading Global Delivery and Managed Services Center, helping enterprises worldwide accelerate transformation through end-to-end IT, digital, and talent solutions.

With delivery hubs across Malaysia, Singapore, Indonesia, Thailand, India, and the Philippines, Accord enables clients to establish or expand onshore, offshore, and nearshore delivery models, ensuring agility, scalability, and cost efficiency.

We specialize in implementation, software development, and system maintenance supporting enterprise operations across ServiceNow, IT Service Management (ITSM), Cloud Operations, and Automation. Our expertise also spans Low-Code/No-Code platforms, Mobile App Development, RPA, AI/ML, IoT, Data Analytics, and Data Center Maintenance, helping clients modernize and innovate with speed.

Our Core Offerings include:
• Managed Services & Global Delivery Operations
• Custom Software Development & Digital Transformation
• ServiceNow Implementation & ITSM Modernization
• IT Consulting, Staffing & Workforce Augmentation
• BPO, RPO & Talent Solutions delivered through T&M and Fixed Engagement Models

Specialized Solutions:
• Infrastructure & Cloud Operations Management
• Robotic Process Automation (RPA)
• AI/ML & IoT-Driven Business Transformation
• Data Analytics, BI & Predictive Insights

Serving industries such as BFSI, Telecom, Manufacturing, Healthcare, Logistics, Retail, and IT, Accord combines global reach with local excellence—ensuring performance, compliance, and operational continuity across every engagement.

At Accord, we go beyond outsourcing—we become your strategic partner for Managed Services, Digital Transformation, and Enterprise IT Enablement.

Accord Innovations Indonesia

<ul>
	<li>Support system enhancement request by analyzing and documenting user requirements</li>
	<li>Manage system developer prioritization in delivering system enhancements</li>
	<li>Design functional solution together with system developer to address user requirements</li>
	<li>Conduct internal testing to ensure all the functional solution working</li>
	<li>Arrange user acceptance testing with business users to validate the enhancement by gathering proof of test and sign off</li>
	<li>Create user guide documentation and provide system training to trainers or business users, when required by the project</li>
	<li>Work closely with respective departments and development team to resolve production issue</li>
</ul>

IT Business Analyst

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li>Gather business requirements through discussions, workshops, and stakeholder interviews.</li>
	<li>Analyze business processes and identify gaps, risks, and improvement opportunities.</li>
	<li>Translate business needs into Business Requirements Document (BRD) and Business Technical Requirements.</li>
	<li>Act as a bridge between business users, internal IT teams, vendors, and external clients.</li>
	<li>Ensure requirements are well-documented, traceable, and aligned with business goals.</li>
	<li>Assist in UAT preparation, test scenario creation, and validation of delivered features.</li>
	<li>Support implementation activities including user communication, documentation, and process alignment.</li>
	<li>Collaborate closely with cross-functional teams to ensure smooth project execution.</li>
	<li>Participate in Agile/Scrum ceremonies (daily stand-up, sprint planning, backlog grooming) when applicable.</li>
</ul>

PT.  Akhdani Reka Solusi (ARS), merupakan perusahaan software khususnya pengembangan software, datawarehouse, maintenance, system integration dan konsultan.

PT Akhdani Reka Solusi

Benefits:

<ul>
	<li>Health insurance</li>
	<li>Laptop</li>
	<li>Bonus by Performance</li>
</ul>

Job Description:

<ul>
	<li>Responsible to indentify business requirements.</li>
	<li>Create detailed planning for digital product project.</li>
	<li>Provide solutions that expedite project delivery.</li>
	<li>Being part of business analysts team that expected to provide support and share knowledge.</li>
	<li>Giving recommendation for improvements and solutions of product optimization.</li>
	<li>Having project management skills, which is responsible for the entire project for the success of system development.</li>
	<li>Communicate and build relationships with all internal and external stakeholders to identify and develop a project plan.</li>
</ul>

Applicants will be asked to fill out a pretest form and those selected will then take the test in the following stages :

<ul>
	<li>Stage 1: Filling out the pretest form</li>
	<li>Stage 2: Interview User</li>
	<li>Stage 3: Interview HRD</li>
	<li>Stage 4: Offering</li>
</ul>

After passing the interview :

<ul>
	<li>Probation. Akhdani's learning process is to ensure suitability of work capacity, adaptation, learning ability and cultural compatibility to work at Akhdani. The duration of probation was 3 months. During probation, employees receive 80% of the agreed monthly salary.</li>
	<li>Offering Contract. Those who pass probation will be offered as permanent employees or contract employees on a time basis, depending on the results of the evaluation of the probation period.</li>
</ul>

Placement location:

<ul>
	<li>Office Client (on-site) Jakarta Pusat.</li>
</ul>

Range sallary in this position:

Junior (0-3 years experiences) :Rp. 5.500.000 - 7.000.000

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

IT Business Alignment Staff will be responsible for the implementation and completion of a project in accordance with the time, cost and quality specified in the System Development Life Cycle (SDLC) framework.

<ul>
	<li>Bridging the gap between Business Users with the IT Team by defining IT service needs (Business User Requirements) both technically and non-technically, as well as communicating to related parties to obtain management approval for the project targets to be achieved.</li>
	<li>Monitor detailed implementation and achievements at each stage of the project in accordance with the System Development Life Cycle/SDLC framework from initiation to implementation so that the implementation will be achieved efficiently and effectively.</li>
	<li>Understanding product knowledge and business processes in the 'business users section' as a basis for analyzing user needs so that the IT Business Alignment Staff can define appropriate IT service needs (Business User Requirements).</li>
	<li>Periodically reporting progress to business users.</li>
	<li>Provide information on project completion status to relevant departments (achievements at each stage, obstacles faced, and completion plans) so that business users and management always get up-to-date progress status.</li>
</ul>

Presentation Skills

Persuasion and Negotiation

Interpersonal Skills

Communication Skills

IT Business Alignment

Didirikan pada tahun 2012, memulai bisnis sebagai penyedia layanan untuk ATM. Saat ini perusahaan mengembangkan solusi dan penyedia layanan multi-vendor, untuk menawarkan berbagai solusi dan layanan inovasi yang lebih luas.

VISI
Menghasilkan solusi dan layanan terbaik di bidang Layanan dan Konsultasi IT dengan upaya maksimal yang diarahkan pada kepuasan pelanggan.

MISI
Untuk membangun reputasi sebagai salah satu penyedia Solusi dan Layanan IT yang paling inovatif. Kami percaya dalam melakukan pekerjaan dengan cara yang paling efisien serta dengan metodologi yang kuat dan terstruktur, dengan evolusi bertahap dari kerja keras ke budaya kerja cerdas, untuk memenuhi kepuasan klien.

 
IT Consulting & Professional Services

To keep pace in the digital age while controlling costs and mitigating business risks, you can no longer depend on the past as a guide for the future. Leverage our consulting services and technology expertise to accelerate your business transformation and innovation strategies. We help you create and execute strategies to unlock opportunities, optimize processes, and uncover cost savings, with the offering as follow:

• Advisory Services. Our expert security consultants help you to secure your technologies by putting the right policies, processes, and architectures in place

• Architecture consulting services. Use existing and estimated future application traffic patterns to design a technology architecture for your organization. 

• Project and programmed management services. We support the successful execution of your IT projects using robust, proven project management methodologies.

•Application Customization and Programming Services. Our Developer expert could help you to provide the customization and enhancement of your existing applications.

 •QA and Automation Consultancy. Our QA and Automation expert will help you to ensure the quality of software development and deployment. Performing automated and manual tests to ensure the software created by developers is fit for purpose, include analysis of the software, and systems, mitigate risk and prevent software issues.

 

MITech

<ul>
	<li>Gather and analyze business requirements from stakeholders.</li>
	<li>Understand and document end-to-end banking process flows.</li>
	<li>Prepare Business Requirement Documents (BRD) and Functional Specification Documents (FSD).</li>
	<li>Create process flow diagrams using Microsoft Visio.</li>
	<li>Manage and track project tasks using JIRA.</li>
	<li>Support SIT and UAT activities to ensure system readiness.</li>
	<li>Prepare presentation decks for business and management meetings.</li>
	<li>Ensure compliance with data security rules and IT governance policies.</li>
	<li>Support project timeline monitoring using MS Project.</li>
	<li>Act as a liaison between business users and IT teams.</li>
</ul>

Deptech Digital is an IT company that is focused on web technology. Founded in 2005, Deptech Digital has had a variety of experiences in dealing with various information technology projects, including website design, web portals, management information system, SMS gateway, intranet applications, ecommerce and social media application. Our professional team constantly strive for new innovations, solutions and are always keeping up with the latest technology trend in order to provide the best solution for our clients.

Deptech Digital Indonesia

Key Responsibilities:

<ul>
	<li>Identify, develop, and close new business opportunities for IT outsourcing and staffing services</li>
	<li>Build and maintain strong relationships with corporate clients and key decision-makers</li>
	<li>Understand client workforce needs and propose suitable IT manpower and outsourcing solutions</li>
	<li>Drive revenue growth through strategic sales planning, market analysis, and partnerships</li>
	<li>Manage the end-to-end sales cycle, from lead generation to contract closure</li>
	<li>Collaborate with recruitment, delivery, and internal teams to ensure successful client fulfillment</li>
</ul>

IT Business Development

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly.
 
Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by providing professional and high competency resources.
 
Vision
To be Preferred IT Partner In The Region.
Mission
Establish excellent end to end IT Services to enable clients to grow their business rapidly thru high competence and professional resources.


PT Tiga Daya Digital Indonesia (Eksad Technology)

Gather, analyze, and document business and system requirements.

Prepare analysis documents such as BRD, FSD, SRS, system flow diagrams, and other related documentation.

Understand system flows and support analysis of system integration between applications.

Collaborate with business users, developers, QA, and other stakeholders throughout the project lifecycle.

Support the SDLC Waterfall process, from requirement analysis, development, testing, to UAT.

Perform basic data checking and validation using SQL when needed.

Ensure clear and effective communication between business and IT teams.

PT Murni Development Indonesia (MDev) is part of PT Murni Solusindo Nusantara, an ISO 9001:2015 certified company with over 32 years of experience as a solution provider, digital business transformation expert, and trusted technology partner for Central Bank of Indonesia.

Focusing on excellence and long-term partnerships, MDev ensures its clients receive the best talent and service. Whether you need experts for short-term or long-term projects, MDev provides the necessary resources and support to achieve your business goals.

PT Murni Development Indonesia

<ul>
	<li>Membuat analisis bisnis secara terperinci, menguraikan masalah, dan menyediakan solusi untuk mengembangkan bisnis.</li>
	<li>Memahami kebutuhan pelanggan dan tujuan bisnis.</li>
	<li>Memberikan saran strategis mengenai penggunaan teknologi untuk mencapai tujuan.</li>
	<li>Bekerja sama dengan pihak pengembang aplikasi dan tim analis bisnis, untuk memastikan pelaksanaan proyek dapat berjalan baik dan konsisten.</li>
	<li>Melakukan pendampingan dan support dalam rangka menjalankan pengujian aplikasi yang dikembangkan dengan melibatkan unit terkait dan divisi pengguna dalam rangka pelaksanaan SIT (system integration test) dan UAT (user acceptance test) sesuai dengan waktu yang telah ditetapkan.</li>
	<li>Mendesain sistem dan IT network, serta memastikan arsitektur dan fungsionalitas yang tepat.</li>
	<li>Mendukung implementasi teknologi baru.</li>
	<li>Memberikan bantuan untuk masalah teknis.</li>
	<li>Menganalisis dan merevisi sistem yang ada serta menyarankan perbaikan.</li>
	<li>Menyajikan laporan yang tepat dan terstruktur.</li>
</ul>

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Create design solution to customers</li>
	<li>Create functional specification to customers</li>
	<li>Prepare and perform UAT based on testing scenario</li>
	<li>Perform training and workshop</li>
	<li>Upload data for implementation</li>
	<li>Perform application configuration</li>
	<li>Analyzing business needs </li>
	<li>Producing reports on application development and implementation</li>
	<li>Analyzing the design of technical system and business models</li>
	<li>Enhancing the quality of IT services</li>
	<li>Update progress to Lead and Project Manager</li>
</ul>

Boga Group operates over 100 restaurants and outlets as of early 2022, employing more than 5,000 skilled professionals. By the end of 2022, the number of outlets is expected to reach 180+ store. This rapid expansion is driven by the group’s commitment to high-quality ingredients and exceptional service, setting it apart in the industry.  

Boga Group’s diverse portfolio includes Bakerzin, Pepper Lunch, Paradise Dynasty, Shaburi, Kintan Buffet, Shaburi & Kintan, Putu Made, Kimukatsu, Yakiniku Like, Ocean 8, Loaf Bun, Ebiga, Ocean 11, and TenTen. These brands cater to customers across Indonesia, including major cities such as Jakarta, Bandung, Surabaya, Yogyakarta, and Bali. The group also operates Boga Catering, a premium catering service.

Boga Group

<ul>
	<li>Analyze and Design Business Process and Business Flow based on requirement.</li>
	<li>Produce Document (System/Workflow/SOP) as based document for system development.</li>
	<li>Constructing technical diagram (ERD/Class Diagram/etc.), analyzing system capabilities, and gap analysis.</li>
	<li>Monitor running business process and workflow system, and enhance for system effectiveness.</li>
	<li>Manage IT project execution and coordination, including SIT,UAT, and go live.</li>
	<li>Implement projects by gathering and analyzing user requirements, and providing training.</li>
	<li>Oversee project management from planning to completion, including error case analysis.</li>
	<li>Troubleshoot errors occurring after project go-live.</li>
</ul>

IT Business & System Analyst Supervisor

PT. Infokes Indonesia atau yang lebih dikenal dengan nama “infoKes” merupakan perusahaan Teknologi Informasi yang fokus bergerak dalam pengembangan produk dan solusi Teknologi Informasi Kesehatan online dan terintegrasi di Indonesia.
Berkat dukungan dan kerjasama tim yang telah memiliki pengalaman kerja dan komitmen lebih dari 10 tahun di Industri Teknologi Informasi dan Kesehatan, Infokes mampu meraih berbagai prestasi di tingkat Nasional dan Internasional, serta berhasil mengimplementasikan produk dan sistemnya lebih dari 1.000 puskesmas aktif sampai saat ini yang bisa diakses secara realtime / online.
Kedepannya, Infokes akan terus melakukan inovasi-inovasi dan riset teknologi seperti M2M (Machine to Machine) dan IoT (Internet of Things) yang bisa saling terintegrasi dengan Infokes Platform untuk mewujudkan Integrated eHealth Solutions di Indonesia.

PT Infokes Indonesia

1. Assist the Head of Product / Product Manager in creating product documentation (BRD, FSD) in accordance with standards and guidelines. 
2. Represent the product team in explaining development plans and progress to both internal and external stakeholders. 
3. Conduct application reviews to ensure alignment between the development team's output and the requirements stated in the BRD / FSD.

IT Business Analys | Product Officer

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

- Identify, analyze, and improve existing processes to enhance efficiency, quality, and productivity. 
- Develop and implement new processes that streamline operations and reduce waste. 
- Ensure that all processes comply with quality standards and regulations. 
- Conduct regular audits and reviews to maintain high standards of operation. 
- Collect and analyze data to identify trends, bottlenecks, and areas for improvement. 
- Use data-driven insights to inform decision-making and process optimization. 
- Lead and manage process improvement projects from initiation to completion. 
- Coordinate with cross-functional teams to ensure project success. 
- Develop training programs to educate staff on new processes and best practices. 
- Provide ongoing support and coaching to ensure proper implementation of process improvements. 
- Establish key performance indicators (KPIs) to measure process efficiency and effectiveness. 
- Monitor and report on performance metrics to stakeholders.

Process Excellence Associate

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

Are you passionate about IT infrastructure solutions and driven by revenue growth?

We’re looking for a dynamic professional to lead direct sales initiatives while building strong strategic partnerships in the IT infrastructure space.

What You’ll Do

<ul>
	<li>Drive end-to-end direct sales for IT infrastructure solutions</li>
	<li>Develop and manage strategic partnerships with vendors and channel partners</li>
	<li>Expand key accounts and identify upselling/cross-selling opportunities</li>
	<li>Build and maintain a strong sales pipeline to achieve revenue targets</li>
	<li>Contribute to market expansion and growth strategy</li>
</ul>

IT Sales and Partnership Executive

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

ATI Business Group is looking for an IT Operations Specialist to support our production team on-site with daily IT operations. In this role, you will be responsible for maintaining IT infrastructure services, troubleshooting operational issues, and ensuring smooth day-to-day IT support. This position requires strong analytical skills, technical knowledge, and effective communication.

Your Main Objective

To manage and maintain daily IT operations, ensuring infrastructure services run smoothly while contributing to the execution and improvement of IT procedures, policies, and goals.

Your Main Responsibilities

<ul>
	<li>You will handle day-to-day IT operations and maintain IT infrastructure services (LAN, WLAN, servers, firewall, CCTV, IP telephony, access door, etc.).</li>
	<li>You will maintain productivity benchmarks according to the team’s minimum standards.</li>
	<li>You will follow instructions and established guidelines to perform assigned tasks accurately.</li>
	<li>You will ensure all work complies with the team’s standards and contribute to IT procedures and process improvements.</li>
	<li>You will report issues or system limitations to your direct supervisor</li>
</ul>

Be Part of the ATI Journey

Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented &amp; scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002, we now have over 1,300 employees providing services to our clients worldwide.

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