CARE Technologies is the first generation in Indonesia who launced the desktop and web version of an application for th General Insurance.

CARE Technologies was established in February 20th, 2006 and located in Tebet – South of Jakarta. Today we have nearly 80 employees with the position IT Programmer and IT Consultant. In 2010 CARE Technologies became first generation who issued an application for General Insurance in the Enterprise version which is still growing until today.

Mostly 80% Insurance Company in Indonesia using CARE Application, and we have client in Thailand and Philippines. CARE Technologies has a schedule in yearly to making Corporate Social Responsibility (CSR) at East Indonesia, focus in education and social problems.

CARE Technologies

<ul>
	<li>Confirms project requirements by reviewing program objective, input data, and output requirements with analyst, supervisor, and client</li>
	<li>Encodes project requirements by converting work flow information into computer language.</li>
	<li>Confirms program operation by conducting tests; modifying program sequence and/or codes.</li>
	<li>Prepares reference for users by writing operating instructions.</li>
	<li>Maintains historical records by documenting program development and revisions.</li>
	<li>Contributes to team effort by accomplishing related results as needed.</li>
	<li>Create maintain business process documents, project documents, and the documents to be clear and effective training</li>
	<li>Solve the problems that are still related to the tasks performed</li>
	<li>Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism</li>
	<li>Maintaining the confidentiality of client data</li>
	<li>Strong analytical and planning skills;</li>
	<li>Good communication and presentation skills;</li>
	<li>Excellent problem-solving skills</li>
</ul>

IT Programmer

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

Bootcamp Node.js 

ℹ️ Program Overview: 
Phase 1: Node.js Fundamentals 
This phase builds technical foundations, starting with Node.js. Participants will learn through interactive tutorials, coding challenges, and small projects. 
- Installation and Setup of Node.js: NPM, package.json, and environment setup. 
- Modules and File System: Creating modules, reading/writing files, and error handling. 
 
Phase 2: Advanced Applications and Deployment 
This phase emphasizes integration, security, and deployment, with more complex projects to simulate professional development. 
- Authentication &amp; Authorization: JWT, OAuth, and session management. 
- Testing: Unit testing with Jest, integration testing for APIs. 
- Best Practices: Security (helmet, rate limiting), performance optimization, and RESTful API design. 
- Learning Outcomes: Ability to build, test, and deploy scalable and secure Node.js applications.

Bootcamp Java Springboot

ℹ️ Program Overview: 
- Phase 1: Dive into structured training sessions covering Java fundamentals, OOP, Spring Boot, REST APIs, JPA, and databases. 
- Engage in coding challenges, peer code reviews, and workshops on debugging and clean code practices. 
- Master version control with Git &amp; GitHub. 
 
- Phase 2: Immerse yourself in real projects as a Junior Java Developer. 
- Collaborate with cross-functional teams including UI/UX, QA, and DevOps. 
- Develop and maintain backend services using Java Spring Boot. 
- Participate in daily stand-ups, sprint planning, and code reviews to hone your skills.

Bootcamp IT

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

a. bekerja secara 24 x 7 x 365 dengan sistem 3 Shift waktu, berikut detil waktu shift:

 Jam kerja Setiap Hari (Senin – Minggu, termasuk Hari Besar dan Hari Libur Lainnya)

 Shift I : 08.00 – 16.00

 Shift II : 16.00 – 00.00

 Shift III : 00.00 – 08.00

b. Serah terima pekerjaan (Hand over) antar Shift dilakukan 30 menit sebelum pergantian Shift, sehingga masing – masing staf Monitoring harus tiba di BPJS Kesehatan 30 menit lebih awal dari Waktu Shift.

c. Melakukan monitoring Day to Day terhadap Aplikasi, Database dan Server dengan detil pekerjaan:

 

Aplikasi

Memonitoring availability dan response time seluruh Aplikasi dengan menggunakan Tools url yang ada pada aplikasi OpManager atau tools lain yang legal dimiliki oleh Pihak Kedua (optional).

Monitoring dilakukan setiap jam dengan mengisi cheklist monitoring aplikasi

 

Database

Memonitoring Service sql, Job dan Agent

Memonitoring Blocking dan Expensive Query

Memonitoring HA/Replikasi/Always On Database (Primary-Secondary- DRC), ssis dan Data Backup

Monitoring dilakukan setiap Jam dengan mengisi Ceklist Monitoring Database

Monitoring dilakukan menggunakan Remote Desktop ke Server dan atau menggunakan tools lain yang legal dimiliki oleh Pihak Kedua (Optional).

Monitoring mencakup seluruh Instance dan Database yang dimiliki oleh BPJS Kesehatan

 

Server

Memonitoring Utilisasi dan Performansi cpu, ram dan Disk Drive Server seluruh server (fisik dan virtual)

Monitoring dilakukan menggunakan Remote Desktop ke Server dan atau menggunakan tools Monitoring VMware untuk server Virtual atau tools lain yang legal dimiliki oleh Pihak Kedua (Optional).

Monitoring dilakukan setiap Jam dengan mengisi Ceklist Monitoring Server

 

 

d. Seluruh Ceklist Monitoring Aplikasi, Database dan Server dilaporkan setiap hari pada akhir Shift III melalui email ke Kedeputian Bidang okti

e. Secara aktif mengkomunikasikan apabila terjadi kendala pada Aplikasi, Database dan Server melalui media komunikasi yang telah disepakati dengan respond time maksimal 15 menit

f. Bersama Tim Pemeliharaan melakukan Troubleshoot terhadap kendala pada Aplikasi, Database dan Server

g. Bersama dengan Tim Pemeliharaan dan Kedeputian Bidang okti melakukan Instalasi terhadap produk Microsoft Windows Server, Microsoft Sql Server dan Produk/Fitur Microsoft lainnya apabila dibutuhkan

h. Membuat Laporan Insiden Manajemen berisi Laporan kejadian khusus/insiden yang terjadi pada saat day-to-day monitoring. Misalnya insiden Aplikasi tidak dapat diakses/down, Database mengalami blocking, cpu/ram/Disk Drive Server melewati batas yang sudah ditentukan, kegagalan sistem dan insiden lainnya yang berdampak pada operasional

i. Membuat Laporan Bulanan yang merupakan gabungan dari Laporan Pemeliharaan dan Troubleshoot yang dibuat oleh Tim Pemeliharaan dan Laporan Monitoring yang merupakan rekapitulasi dari Ceklist Monitoring Aplikasi, Database dan Server

IT Monitoring

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Work with clients to understand their business needs and design suitable technical solutions.</li>
	<li>Prepare technical proposals, architecture overviews, and documentation for client presentations.</li>
	<li>Estimate project cost, time, and resources using standard methods.</li>
	<li>Support sales teams in creating competitive proposals and pricing strategies.</li>
	<li>Participate in client meetings, demos, and technical discussions.</li>
	<li>Coordinate with internal teams to align solutions with company capabilities.</li>
</ul>

IT Presales

AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services.

PT Adi Data Informatika

<ul>
	<li>Develop, designing, coding and testing for IT Systems/Applications according to business user requirements.</li>
	<li>Troubleshooting if any production issues</li>
	<li>Analyze, write, build, and deploy of software</li>
	<li>Meeting with development managers to discuss the scope of software projects.</li>
	<li>Analyzing existing programs for modification purposes.</li>
	<li>Researching and designing new software systems, websites, programs, and applications.</li>
	<li>Writing and implementing, clean, scalable code.</li>
	<li>Troubleshooting and debugging code.</li>
	<li>Verifying and deploying software systems.</li>
	<li>Evaluating user feedback.</li>
	<li>Recommending and executing program improvements.</li>
	<li>Maintaining software code and security systems.</li>
	<li>Creating technical documents and training staff.</li>
</ul>

IT Developer

PT. Prima Vista Solusi is one of the leading payment technology in Indonesia, supporting major financial institutions and retailers in Asia Pacific.

With over 500 technical staff strengths in over 50 cities nationwide, we are committed to work in partnership with reputable financial institutions enable the latest technology innovations boost the growth of electronic payment in Indonesia. 

PT. Prima Vista Solusi

<ul>
	<li>Assist the operational team (helpdesk) in overcoming problems that cannot be resolved such as problems from merchants that are not related to hardware issues, and transaction testing (EDC TID Dummy) as validation of problems.</li>
	<li>Assist the operational team in overcoming the constraints of the tools being used, such as the use of W-track, TAMS, (atome upload profiling) and Vericentre (TMS).</li>
	<li>Monitoring and analyzing NOC, related to: Payment system applications (NAC, TLE, Poshub, HLE, MSA, Batching Report, Bank SFTP report), network connection links to Banks and Non-Bank Institutions and performance servers.</li>
	<li>Document incoming incident reports to facilitate the investigation process (eg EDC bugs, etc.).</li>
</ul>

IT Helpdesk

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

<ol style="list-style-type: upper-alpha;">
	<li>IT Security jaringan</li>
</ol>

<ul>
	<li>Menguasai perangkat security jaringan (Firewall, IPS, WAF, dll)</li>
	<li>Kemampuan menganalisa port yang dibutuhkan</li>
	<li>Implementasi patch di perangkat jaringan</li>
	<li>Kemampuan korelasi event dari perangkat security yang ada</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

<ol style="list-style-type: upper-alpha;">
	<li>IT Security server</li>
</ol>

<ul>
	<li>Menguasai security server (baseline security configuration, antivirus, firewall server)</li>
	<li>Menguasai patch di OS Windows dan Linux</li>
	<li>Menguasai security terkait Office 365</li>
	<li>Menguasai keamanan email (SMTPS, dll)</li>
	<li>Kemampuan korelasi event dari log di OS</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

Jobdesc:

<ol>
	<li>Perform day to day operations for Security Analyst</li>
	<li>Perform monitor, manage, and configure security tools, review incidents to assess their urgency, and escalate incidents if necessary.</li>
	<li>Maintain the highest SLA Standard for Operations and Improvement.</li>
	<li>Fine-tune SIEM rules to reduce false positive and remove false negatives.</li>
	<li>Learn new attack patterns, actively participate in security forums.</li>
</ol>

IT Security

<ul>
	<li>Melakukan klasifikasi insiden, memprioritaskan, berkorelasi dengan insiden lain yang dilaporkan dan mencocokkan dengan kesalahan yang diketahui.</li>
	<li>Menerima laporan insiden dari Pengguna melalui telepon atau email &amp; mencatat semua detail insiden yang diperlukan pada sistem manajemen insiden.</li>
	<li>Dukungan tingkat pertama untuk mencoba menyelesaikan insiden tersebut, menggunakan remote control jika perlu untuk resolusi insiden.</li>
	<li>Jika insiden tersebut memerlukan eskalasi ke Support level 2, staf Bagian Layanan akan membuat perintah kerja dan menugaskannya ke teknisi tingkat 2 yang sesuai.</li>
	<li>Lacak insiden sampai penutupan dan tetap memperbaharui status insiden tersebut kepada Pengguna.</li>
	<li>Meneruskan permintaan layanan ke teknisi IT yang tepat, sesuai dengan prosedur permintaan layanan</li>
	<li>Melacak permintaan layanan hingga penutupan dan tetap memperbaharui status insiden tersebut kepada Pengguna.</li>
</ul>

IT Support

Accord Innovations offers high-end quality IT products and services. We are young growing rightsized
company with entrepreneurial culture and entrepreneurial team members passionate with one
objective – client satisfaction. Primarily, Accord Innovations is an IT & business consulting, IT services
& solutions company; also dealing with IT solutions and products. Accord Innovations is
headquartered at Malaysia with a branch office in Hyderabad, India and capability to serve clients
globally.

We offer customized IT solutions and also standardized IT products, IT platforms to its clients. Accord
Innovations has a global footprint with clients from across the world. We have been serving clients
from across the world with our IT products and services capabilities. Accord has successfully
delivered its wide array of services to diversified industries and sectors.

We believe in delivering quantifiable business outcomes and impact of business and consulting
availed by the clients. We strive to ensure that our client’s business consulting and IT products and
services investments give best return on investment. Our team is always ready to change the picture
of client’s business and profitability by cutting-edge IT applications, systems, products and consulting
services. Accord’s team works towards adding and creating value to client’s business. 

Accord is known for its business and technology consulting services and standard as well customized
applications and solutions for manufacturing companies. We have business interests across verticals
for various IT interventions, beginning from design, development and implementation of IT solutions.
Accord Innovations stands for design, development and implementation of cost efficient and value
effective IT products and services. Choose Accord Innovations as strategic partner in your business
transformation processes. Build an intelligent enterprise with Accord as IT service provider. Think
next, think IT, think Accord.

Accord Innovations Indonesia

<ul>
	<li>Support system enhancement request by analyzing and documenting user requirements</li>
	<li>Manage system developer prioritization in delivering system enhancements</li>
	<li>Design functional solution together with system developer to address user requirements</li>
	<li>Conduct internal testing to ensure all the functional solution working</li>
	<li>Arrange user acceptance testing with business users to validate the enhancement by gathering proof of test and sign off</li>
	<li>Create user guide documentation and provide system training to trainers or business users, when required by the project</li>
	<li>Work closely with respective departments and development team to resolve production issue</li>
</ul>

IT Business Analyst

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li>Oversee multiple dashboards and monitoring systems to track performance and detect anomalies in real time.</li>
	<li>Identify, respond to, and escalate incidents as required to ensure timely resolution.</li>
	<li>Coordinate with IT teams, security personnel, and other stakeholders to address and resolve issues effectively.</li>
	<li>Maintain detailed logs and reports of incidents, system performance, and corrective actions taken.</li>
	<li>Execute emergency procedures and dispatch appropriate personnel during critical events.</li>
	<li>Perform basic troubleshooting and ensure systems operate smoothly and efficiently.</li>
</ul>

IT Operator Monitoring

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

IT Business Alignment Staff will be responsible for the implementation and completion of a project in accordance with the time, cost and quality specified in the System Development Life Cycle (SDLC) framework.

<ul>
	<li>Bridging the gap between Business Users with the IT Team by defining IT service needs (Business User Requirements) both technically and non-technically, as well as communicating to related parties to obtain management approval for the project targets to be achieved.</li>
	<li>Monitor detailed implementation and achievements at each stage of the project in accordance with the System Development Life Cycle/SDLC framework from initiation to implementation so that the implementation will be achieved efficiently and effectively.</li>
	<li>Understanding product knowledge and business processes in the 'business users section' as a basis for analyzing user needs so that the IT Business Alignment Staff can define appropriate IT service needs (Business User Requirements).</li>
	<li>Periodically reporting progress to business users.</li>
	<li>Provide information on project completion status to relevant departments (achievements at each stage, obstacles faced, and completion plans) so that business users and management always get up-to-date progress status.</li>
</ul>

IT Business Alignment

Job description for IT Vendor Management will be, but not limited to:

<ul>
	<li>Manage the end-to-end procurement process for IT goods and services, including needs identification, vendor selection, contract negotiation, and purchasing.</li>
	<li>Handle procurement of IT hardware, software licenses, and services based on organizational needs.</li>
	<li>Monitor IT vendor performance, including performance evaluations, contract reviews, and the development of long-term working relationships.</li>
	<li>Collaborate with internal teams to ensure IT requirements are met effectively and efficiently.</li>
</ul>

IT Procurement Specialist

<ul>
	<li>Creating the application configuration as needed business processes</li>
	<li>To install / upgrade / update client applications in both the server and the internal server</li>
	<li>Create / modify the application and report documents according to client needs</li>
	<li>Create and develop training materials the client</li>
	<li>Provide support to the potential conditions arising after implementation</li>
	<li>Create maintain business process documents, project documents, and the documents to be clear and effective training</li>
	<li>Solve the problems that are still related to the tasks performed</li>
	<li>Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism</li>
	<li>Maintaining the confidentiality of client data</li>
</ul>

IT Application Consultant

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

<ul>
	<li>Designing, reviewing, documenting company's cloud infrastucture</li>
	<li>Doing a standardization and monitoring company's cloud infrastucture</li>
	<li>Manage and optimize cloud resources for scalability, performance, and cost efficiency</li>
	<li>Ensure cloud security, data protection, and compliance with company policies</li>
</ul>

IT Cloud Engineer

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Be the primary point of contact and build long-term relationships with customers</li>
	<li>Help customers through email, phone, online presentations, screen-share and in person meetings</li>
	<li>Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors</li>
	<li>Ensure the timely and successful delivery of our solutions according to customer needs and objectives</li>
	<li>Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis</li>
	<li>Monitor and analyze customer's usage of our product</li>
	<li>Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships</li>
	<li>Communicating with clients to understand their needs and explain product value</li>
	<li>Building relationships with clients based on trust and respect</li>
	<li>Collaborating with internal departments to facilitate client need fulfillment</li>
</ul>

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

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