Ganesha Work didirikan dengan visi menjadi solusi terdepan dalam penyediaan dan pengelolaan tenaga kerja yang profesional, baik untuk kebutuhan dalam negeri maupun luar negeri. Berdiri atas dasar keprihatinan terhadap ketidaksesuaian antara kebutuhan industri dan kesiapan tenaga kerja, Ganesha Work hadir untuk menjembatani kesenjangan tersebut melalui layanan rekrutmen dan pelatihan yang terintegrasi.

Ganesha Work

Deskripsi Pekerjaan:

<ul>
	<li>Melakukan pembersihan area kerja (ruangan, lantai, kaca, dan fasilitas umum) secara rutin.</li>
	<li>Menjaga kebersihan dan kerapihan lingkungan kerja.</li>
	<li>Menggunakan alat dan bahan pembersih sesuai standar operasional.</li>
	<li>Membuang sampah dan memastikan area tetap higienis.</li>
	<li>Melaporkan jika terdapat kerusakan fasilitas atau kebutuhan perbaikan.</li>
</ul>

Cleaning Service

Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

<ul>
	<li>Melakukan monitoring jadwal dan timebase service untuk memastikan kebutuhan maintenance berjalan sesuai timeline.</li>
	<li>Melakukan approval service workshop dan berkoordinasi dengan pihak terkait untuk memastikan proses service berjalan lancar.</li>
	<li>Memantau SLA general repair, termasuk oil changing, spare part checking, dan kebutuhan perbaikan lainnya.</li>
	<li>Melakukan reminder dan follow-up service kepada pihak terkait agar tidak terjadi keterlambatan maintenance.</li>
	<li>Mendukung koordinasi dengan tim internal dan workshop untuk memastikan proses service terdokumentasi dan terselesaikan sesuai target.</li>
</ul>

Technical Support

Service Operations

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

About the Role:

We are looking for a dedicated and proactive Customer Service professional to join our team. As the main point of contact for customers across various platforms, you will handle inquiries, resolve complaints, and process orders to ensure a smooth and positive customer experience. You will work closely with internal teams to address order and shipping issues, playing a key role in maintaining customer satisfaction and loyalty. By delivering timely, accurate information about our products and services, you will represent the face of our company and contribute to its success.

 

Responsibilities:

<ul>
	<li>Respond to customer inquiries promptly and professionally.</li>
	<li>Handle product issues, returns, and exchanges.</li>
	<li>Manage and track orders, ensuring timely delivery.</li>
	<li>Collaborate with the logistics team to resolve shipping issues.</li>
	<li>Maintain accurate records of customer interactions.</li>
	<li>Monitor and respond to customer reviews and feedback.</li>
	<li>Provide product and policy information.</li>
	<li>Continuously improve service procedures based on feedback.</li>
</ul>

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Customer Service

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

This role is titled Customer Service, but the primary responsibilities involve Quality Checking and assigning mystery shoppers. Are you passionate about communication in English and detail-oriented in handling administrative tasks? Do you enjoy working with multicultural environment? If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for collecting and labelling survey data (quality check), ensuring smooth operations via phone and email, and assigning mystery shoppers. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Assist in recruiting and assigning shoppers/auditors to various projects in the Americas and Europe regions.</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
</ul>

Bahana Andalan Pasti is a trading distribution business focused on providing quality products to industrial and utility customers in Indonesia. We combine the many years’ experience of our employees with long established brands of our suppliers to deliver reliable and high quality products and solutions to our customers.

PT Bahana Andalan Pasti

Service, Maintenance &amp; Troubleshooting 
Melakukan service dan perawatan, troubleshooting, perbaikan, instalasi, preventive maintenance, corrective maintenance, dan kalibrasi equipment Water Treatment di customer.

Site Monitoring &amp; Water Analysis 
Melakukan site visit, monitoring, inspeksi rutin, water analysis di lapangan, serta evaluasi kondisi dan performa sistem.

Customer Handling &amp; Technical Support 
Menangani complaint teknis customer secara langsung di lapangan serta memberikan dukungan teknis sesuai kebutuhan.

Reporting &amp; Chemical Monitoring 
Membuat laporan service, kunjungan, dan evaluasi performa sistem, serta memonitor penggunaan chemical dan memastikan stok/kebutuhan terpenuhi

Service Engineer SnP

• Memberikan layanan terbaik kepada pelanggan dan mitra. 
• Menangani pertanyaan, keluhan, dan kendala operasional secara profesional. 
• Memberikan edukasi terkait produk, layanan, dan program promosi. 
• Mendukung proses administrasi akun pelanggan dan mitra. 
• Berkoordinasi dengan berbagai tim untuk memastikan penyelesaian masalah secara efektif.

Customer Service Representative

• Memberikan pelayanan terbaik kepada pelanggan dan mitra. 
• Menangani pertanyaan, keluhan, dan kendala operasional secara profesional. 
• Memberikan edukasi terkait produk, layanan, dan program promosi. 
• Mendukung proses administrasi akun pelanggan dan mitra. 
• Berkoordinasi dengan berbagai tim untuk memastikan penyelesaian masalah secara efektif.

GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.

As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia

GTech Group

Ensuring smooth service delivery and client satisfaction. They manage incidents, track issues, and work with technical teams to resolve problems quickly. The role requires strong communication skills to interact with clients, gather feedback, and provide clear updates, ensuring services meet client expectations and continuously improve

Service Desk Analyst

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

<ul>
	<li>Mengelola keamanan dan kebersihan cabang nasional</li>
	<li>Mengelola pengadaan kebutuhan rumah tangga kantor pusat</li>
	<li>Mengelola gudang cabang nasional</li>
	<li>Berkoordinasi dengan user dan PIC nasional</li>
</ul>

BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance.

Office Service Staff

<ul>
	<li>Memantau dan merespons berbagai communication channels seperti call center, social media, dan web enquiries secara cepat dan tepat.</li>
	<li>Menangani customer/partner enquiries, complaints, dan disputes dengan komunikasi yang ramah, empatik, dan solution-oriented.</li>
	<li>Mengumpulkan feedback dari consumer dan partner serta mengidentifikasi front-line issues untuk dilaporkan kepada supervisor.</li>
	<li>Membantu aktivitas service quality monitoring, market research, dan ad-hoc projects untuk mendukung peningkatan kualitas layanan.</li>
	<li>Menangani kebutuhan administratif terkait partner account, seperti credit top-up, perubahan informasi partner, dan kebutuhan administrasi lainnya.</li>
</ul>

Customer Service Psychology

<ul>
	<li>Memberikan customer support kepada consumer dan partner terkait penggunaan produk, promotional campaigns, serta troubleshooting.</li>
	<li>Menangani service enquiries, complaints, dan disputes dengan cepat, tepat, dan tetap mengedepankan empati.</li>
	<li>Membantu kebutuhan administrasi partner seperti credit top-up, perubahan informasi akun, dan kebutuhan lainnya.</li>
	<li>Mendukung berbagai project terkait registration, acquisition, sales transaction, dan training sesuai kebutuhan tim.</li>
	<li>Menjaga hubungan baik dengan consumer dan partner serta memastikan pengalaman layanan tetap positif.</li>
</ul>

Customer Service Balikpapan

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Memberikan informasi mengenai persyaratan pembiayaan, angsuran, perhitungan pelunasan kepada konsumen walk in</li>
	<li>Menerima dan merespon telepon dari konsumen</li>
	<li>Melakukan stock opname transaksi keuangan setiap hari.</li>
	<li>Memberikan penawaran kembali kepada konsumen untuk repeat order</li>
</ul>

Customer Service Branch Semarang

<ul>
	<li>
	Memberikan panduan kepada konsumen dan partner dalam menggunakan produk dan layanan Grab.
	</li>
	<li>
	Menangani pertanyaan, keluhan, serta dispute yang disampaikan oleh konsumen dan partner.
	</li>
	<li>
	Memberikan pelayanan yang cepat, ramah, efektif, dan berorientasi pada kepuasan konsumen.
	</li>
	<li>
	Memberikan edukasi terkait produk Grab, program promosi, serta membantu troubleshooting ketika terjadi kendala.
	</li>
	<li>
	Menyelesaikan permasalahan konsumen dan partner secara tepat dengan mengedepankan empati dan kepedulian.
	</li>
	<li>
	Menangani kebutuhan administratif pada akun partner, seperti credit top-up dan perubahan informasi partner.
	</li>
	<li>
	Menjaga hubungan baik dengan konsumen dan partner serta mendukung kegiatan community building.
	</li>
	<li>
	Mendukung berbagai project dari seluruh vertical, termasuk proses registrasi, acquisition, sales transaction, dan pelaksanaan training.
	</li>
</ul>

Customer Service Representative (CSR)

Tanggung Jawab:

<ul>
	<li>Memberikan pelayanan dan informasi kepada pelanggan terkait produk, polis, - premi, serta proses klaim</li>
	<li>Menyambut dan mengarahkan pelanggan (walk-in customer) serta mengatur antrian layanan</li>
	<li>Menangani pertanyaan, kebutuhan, dan keluhan pelanggan sesuai standar perusahaan</li>
	<li>Membantu proses administrasi seperti renewal, endorsement, dan pembatalan polis</li>
	<li>Melakukan follow up kepada pelanggan serta menjaga hubungan baik</li>
	<li>Berkoordinasi dengan tim untuk kelancaran proses layanan</li>
	<li>Mendukung kegiatan operasional cabang termasuk campaign atau event yang berjalan</li>
</ul>

Customer Service Officer Tangerang

Indomobil Hino Group merupakan group bisnis dealership truk merk Hino yang dimiliki atau dikelola oleh Indomobil. Indomobil Hino ditunjuk sebagai dealer resmi PT Hino Motors Sales Indonesia bergerak dalam jasa penyediaan truk, layanan perbaikan, perawatan, dan suku cadang merk Hino. Dengan jaringan yang tersebar di berbagai kota di Indonesia, kami mencari kandidat yang bermotivasi tinggi, proaktif, dan siap menghadapi tantangan untuk bergabung bersama tim kami.



PT INDOMOBIL PRIMA NIAGA

<ul>
	<li>Melengkapi dan melakukan arsip dokumen customer</li>
	<li>Mencetak invoice pembayaran untuk customer</li>
	<li>Menerima dan memeriksa kelengkapan dokumen selama proses perbaikan dari SA</li>
	<li>Melakukan order Sparepart</li>
	<li>Membuat dokumen Picking List untuk diinformasikan kepada warehouse staff</li>
	<li>Merekap bukti penerimaan dan penjualan Sparepart</li>
</ul>

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Cleaning Service

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Customer Service

Service Engineer SnP

Customer Service Representative

Customer Service Representative

Service Desk Analyst

Office Service Staff

Customer Service Psychology

Customer Service Balikpapan

Customer Service Branch Semarang

Customer Service Representative (CSR)

Customer Service Officer Tangerang

Admin Aftersales Service Tobelo