Customer Service Balikpapan
PT Binajasa Sumber Sarana (BSS Recruitment)
- Balikpapan, IndonesiaBalikpapan, East Kalimantan (Kalimantan Timur), IndonesiaBalikpapanEast Kalimantan (Kalimantan Timur)IndonesiaIndonesia
- IDR 3,700,000.00 - IDR 3,800,000.00 / monthIDR370000038000003700000MONTH
- Full timeFULL_TIME
Posted 3 hours ago and deadline of application is on 12 Oct
Recruiter was hiring 3 hours ago
2026-08-14T11:09:05.424447+00:002026-10-12T17:00:00+00:00Job Description
- Memberikan customer support kepada consumer dan partner terkait penggunaan produk, promotional campaigns, serta troubleshooting.
- Menangani service enquiries, complaints, dan disputes dengan cepat, tepat, dan tetap mengedepankan empati.
- Membantu kebutuhan administrasi partner seperti credit top-up, perubahan informasi akun, dan kebutuhan lainnya.
- Mendukung berbagai project terkait registration, acquisition, sales transaction, dan training sesuai kebutuhan tim.
- Menjaga hubungan baik dengan consumer dan partner serta memastikan pengalaman layanan tetap positif.
Minimum Qualifications
- D3/S1 semua jurusan dengan IPK minimal 2,75.
- Terbuka untuk Fresh Graduate maupun kandidat dengan max 2 tahun pengalaman di posisi terkait.
- Memiliki pengalaman di bidang Customer Service atau Sales menjadi nilai tambah.
- Memiliki kemampuan komunikasi Bahasa Indonesia yang baik
- Energik, agile, teliti, dan mampu beradaptasi dengan dynamic working environment.
- Memiliki kemampuan basic spoken English menjadi nilai tambah.
Required Skills
- Customer Service
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Balikpapan, East Kalimantan (Kalimantan Timur), Indonesia
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About PT Binajasa Sumber Sarana (BSS Recruitment)
Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.