Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

Job Description:

<ul>
	<li>Handle pre-sales and after-sales inquiries via call and email</li>
	<li>Manage customer inquiries, consultation request, order tracking, and complaints</li>
	<li>Ensure service quality meets SLA/KPI targets</li>
	<li>Communicate clearly and professionally in every interaction</li>
</ul>

Customer Service

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Key Responsibilities:

<ul>
	<li>Student progress management </li>
	<li>Communication and customer service on effective study activities </li>
	<li>Internal commercial aspects </li>
	<li>Creating and maintaining a fun and engaging learning environment </li>
	<li>Planning, organizing, and executing events. </li>
</ul>

Service Consultant Jakarta

Role Objective:

Maintain service quality and good relationship to existing students and provide end-to-end English Course consultation and experience as well.

 

Key Responsibilities:

<ul>
	<li>Student progress management</li>
	<li>Communication and customer service on effective study activities</li>
	<li>Internal commercial aspects</li>
	<li>Creating and maintaining a fun and engaging learning environment</li>
	<li>Planning, organizing, and executing events</li>
</ul>

Service Consultant Surabaya

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Customer Experience Development Analyst or in Asuransi Astra it is called Service Development Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They also will analyze (to get Customer Insight), then propose, conceptualize, &amp; create programs for customer/services culture activities (such as service standards/standar layanan and service behaviour) based on Customer Insight that in line with Asuransi Astra Culture &amp; Value.

<ul>
	<li>Develop and update service standards (SOPs &amp; guidelines).</li>
	<li>Monitor and evaluate service quality performance.</li>
	<li>Initiate improvement programs to enhance customer experience.</li>
	<li>Coordinate and provide coaching to ensure service standards implementation.</li>
</ul>

Senior Service Development Analyst

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
	<li>
	Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office maupun dari segi layout front office (kebersihan, kerapihan dan keindahan), guna memastikan tercapainya standar pelayanan di cabang.
	</li>
	<li>
	Melakukan survey exit customer dengan cara interview sesuai dengan standar, prosedur dan target SLA yang telah ditetapkan, sehingga dapat dijadikan sebagai bahan masukan dalam pengembangan strategi retention.
	</li>
</ul>

Customer Service Branch Tangerang

Meditap didirikan pada tahun 2015 untuk menjawab kebutuhan pelayanan administrasi kesehatan terbaik di Indonesia. Dengan pengalaman bertahun-tahun yang telah terbukti dan dioperasikan oleh para profesional, kami berusaha memberikan layanan terbaik kepada mitra dan pengguna kami.

Vision
Menjadi perusahaan teknologi kesehatan dan kebugaran yang berpusat pada pelanggan, paling disukai dan terbesar di Indonesia. Di mana pengalaman pelanggan yang kami utamakan.

Mission
Berusaha terus menerus untuk menawarkan pengalaman kesehatan dan kesejahteraan yang paling mulus melalui sistem teknologi terintegrasi.

PT Teknologi Pamadya Analitika (Meditap)

- Policy administration process, corporate maintenance and plan benefit maintenance as per policy terms conditions 
- Setup Plan (Setup Processed) 
- Enrollment member process and membership card personalization 
- Prepare daily enrollment report and all related documents (docket, membership card, etc) to be sent to payer 
- Membership card stock maintenance including coordination with procurement dept 
- Maintenance of customer data, issuing health cards, overseeing smooth claim settlement process and handling grievances of the customers come under TPA’s responsibilities

Plan and Benefit

Kawakaari is a Singapore-based family office creating portfolio of boutique experiences that bring people together - and do good for the planet.

Kawakaari

We are a Singapore-based family office with investments across Indonesia and internationally, including real estate, leisure, hospitality and operating businesses.

We are seeking a highly motivated Finance, Accounting &amp; Tax Associate to support financial operations across the group. This role provides hands-on exposure to all aspects of a growing investment platform — from accounting and reporting to project budgeting and coordination with global advisors.

Key Responsibilities

1. Financial Reporting &amp; Accounting

<ul>
	<li>Consolidate monthly financial reporting (P&amp;L, Balance Sheet, Cash Flow)</li>
	<li>Prepare management reporting packs for the family office</li>
	<li>Maintain accounting records and supporting schedules</li>
	<li>Assist in period closing processes</li>
</ul>

2. AR/AP &amp; Transaction Management

<ul>
	<li>Process invoices, payments and receipts</li>
	<li>Monitor receivables and payables across entities</li>
	<li>Maintain vendor and partner records</li>
	<li>Support cash management and reconciliations</li>
</ul>

3. Investment &amp; Project Support

<ul>
	<li>Track budgets and expenditures for investments and projects</li>
	<li>Support financial reporting for operating businesses and properties</li>
	<li>Maintain investment performance tracking and summaries</li>
	<li>Assist with financial analysis and ad-hoc requests</li>
</ul>

4. Tax, Compliance &amp; Coordination

<ul>
	<li>Coordinate with accounting, tax, legal and fiduciary service providers (Indonesia &amp; international)</li>
	<li>Prepare documentation for filings and audits</li>
	<li>Maintain compliance calendars and documentation</li>
	<li>Support structuring and administrative requirements for new investments</li>
</ul>

Finance and Accounting Analyst

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Lead and develop three core functions under People Services (People Operations – Payroll, Compensation &amp; Benefits, HRIS; General Affairs &amp; IT Support – Including Health, Safety &amp; Environment (HSE); Industrial Relations – Employee relations, compliance, and government liaison).</li>
	<li>Ensure payroll accuracy and compliance across employees, daily workers, and mitra.</li>
	<li>Strengthen Industrial Relations by managing employee relations, resolving disputes, and maintaining strong partnerships with authorities and external stakeholders.</li>
	<li>Drive operational excellence, standardize policies, and ensure compliance with Indonesian labor laws.</li>
	<li>Build and maintain a safe, efficient, and productive workplace ecosystem. This includes office and asset management, vendor relations, IT support systems, and Health, Safety &amp; Environment programs that protect and empower our teams.</li>
	<li>Collaborate with cross-functional teams (Finance, Legal, and People Partners) to align People Services with business needs.</li>
	<li>Design and optimize scalable HR systems, tools, and processes for efficiency and automation.</li>
	<li>Lead continuous improvement projects that make Astro faster, more efficient, and more people-centric.</li>
	<li>Lead and grow a high-performing, psychologically safe, and trusting team that delivers excellence at scale.</li>
</ul>

Senior Lead People Services and Industrial Relations

Bintang Pelajar (BP) merupakan bimbel yang bertujuan untuk menghasilkan mutu lulusan yang tidak hanya berprestasi tinggi namun juga berakhlak terpuji.

Pendirian Bintang Pelajar dilatarbelakangi karena mendambakan terwujudnya pendidikan yang berkualitas di Indonesia yang bukan hanya menghasilkan mutu lulusan yang berprestasi tinggi dalam akademis namun mereka juga mempunyai budi pekerti dan akhlak terpuji. Di sisi lain, kebutuhan akan bimbingan belajar siswa saat ini sangat tinggi.

Oleh karena itu BP ingin mengambil peranan aktif dan turut berkontribusi dalam bidang pendidikan.

PT. Bintang Pelajar

Menyusun program pelatihan dan pengembangan karyawan yang terstruktur dan bekelanjutan melalui penyusunan modul, fasilitasi pelatihan, coaching, dan evaluasi efektivitas pembelajaran dengan alat ukur kompetensi, tools evaluasi kinerja, serta teknologi pembelajaran terkini.

Learning and Development Manager

The Partnership &amp; Activation Lead is responsible for developing and managing strategic partnerships, as well as ensuring each collaboration is effectively activated through campaigns, events, and marketing channels to drive brand awareness, lead generation, and business growth.

 

Main Resposibilities:

<ul>
	<li>Plan and execute activation strategies for each partnership, both online and offline.</li>
	<li>Manage partnership activations such as events, webinars, campus or community activations, co-branded campaigns.</li>
	<li>Collaborate closely with internal teams (Marketing, Content, Telemarketing, Sales, Branch teams) to ensure seamless execution.</li>
	<li>Manage activation timelines, budgets, and deliverables.</li>
	<li>Identify, initiate, and manage strategic partnerships with brands, communities, institutions, malls, vendors.</li>
	<li>Develop partnership proposals that create mutual value, including exposure, leads, and revenue opportunities.</li>
	<li>Serve as the main point of contact for partner communication and negotiation.</li>
	<li>Build and maintain long-term relationships with existing partners while identifying opportunities for further collaboration.</li>
	<li>Stay up to date with market trends and partnership opportunities.</li>
	<li>Propose creative and relevant activation ideas aligned with target audiences (students, professionals, entrepreneurs).</li>
</ul>

Partnership and Activation Lead

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Merancang dan melaksaksanakan strategi promosi daycare, baik online maupun offline</li>
	<li>Mengelola media soaial, membuat konten promosi, dan mengoptimalkan engagement digital</li>
	<li>Mencari calon pelanggan melalui berbagai kanal komunikasi dan melalukan follow up</li>
	<li>Mempresentasikan program daycare kepada calon orang tua peserta didik</li>
	<li>Menjalin kerjasama dengan berbagai pihak yang berpotensi mendatangkan peserta didik</li>
	<li>Menginisiasi kegiatan promosi (seperti open house, trial class, dan berbagai event lainnya) 
	 </li>
</ul>

Classroom Management

Creative Thinking

Report Writing

Program Evaluation

Curriculum Design and Development

Sales and Marketing Wimili Childcare

Are you passionate about IT infrastructure solutions and driven by revenue growth?

We’re looking for a dynamic professional to lead direct sales initiatives while building strong strategic partnerships in the IT infrastructure space.

What You’ll Do

<ul>
	<li>Drive end-to-end direct sales for IT infrastructure solutions</li>
	<li>Develop and manage strategic partnerships with vendors and channel partners</li>
	<li>Expand key accounts and identify upselling/cross-selling opportunities</li>
	<li>Build and maintain a strong sales pipeline to achieve revenue targets</li>
	<li>Contribute to market expansion and growth strategy</li>
</ul>

IT Sales and Partnership Executive

Sebagai Book Advisor (Storekeeper &amp; Cashier), kamu akan berperan dalam menciptakan pengalaman belanja yang hangat dan menyenangkan bagi pelanggan dengan membantu mereka menemukan buku yang tepat serta memberikan rekomendasi yang mendalam dan personal. Posisi ini menuntut pengetahuan yang kuat tentang buku, genre, tren literasi, serta ketertarikan yang tinggi terhadap dunia buku, karena Book Advisor tidak hanya melayani pelanggan, tetapi juga membangun engagement dengan produk secara autentik dan penuh passion.

Tugas utama mencakup pengelolaan transaksi penjualan, memastikan ketersediaan stok, serta mendukung berbagai program dan kampanye toko. Peran ini juga membutuhkan keterampilan komunikasi yang baik untuk membangun hubungan dengan pelanggan, menyampaikan informasi buku secara menarik, dan meningkatkan loyalitas pelanggan. Selain itu, Anda akan bekerja sama dengan tim dalam mengelola operasional harian toko, menyiapkan kebutuhan acara, serta memastikan proses pembelian berjalan lancar sesuai prosedur, dari tampilan buku hingga transaksi di kasir.

Key Responsibilities: 
Sales and Customer Advisory

<ul>
	<li>Melayani pelanggan dengan ramah dan menciptakan pengalaman belanja yang hangat.</li>
	<li>Memberikan rekomendasi buku yang mendalam berdasarkan preferensi pelanggan untuk membangun loyalitas.</li>
	<li>Menggunakan keterampilan komunikasi yang menarik untuk menyampaikan informasi buku dan meningkatkan interaksi pelanggan.</li>
</ul>

 

Product and Inventory Management

<ul>
	<li>Menguasai koleksi buku yang tersedia dan memahami tren literasi terkini untuk memberikan insight berharga kepada pelanggan.</li>
	<li>Memastikan ketersediaan stok buku dan melaporkan kebutuhan restock agar pelanggan selalu mendapatkan produk yang mereka cari.</li>
	<li>Berjejaring dengan tim dan manajemen untuk menyusun strategi display buku yang menarik dan sesuai dengan promosi.</li>
</ul>

 

Store Operations

<ul>
	<li>Mengelola transaksi penjualan dan memastikan pembayaran berjalan lancar sesuai SOP.</li>
	<li>Memastikan pembelian pelanggan dilakukan dengan tertib dan efisien, dari display hingga kasir.</li>
	<li>Menyusun laporan harian terkait kinerja tim dan pengalaman pelanggan untuk evaluasi layanan.</li>
	<li>Mengidentifikasi serta menyelesaikan kendala operasional toko dengan pendekatan yang solutif dan efisien.</li>
</ul>

 

Store Programmes and Collaboration with Team to Reach Success

<ul>
	<li>Berkomunikasi dengan tim untuk mengumpulkan feedback dan ide perbaikan layanan.</li>
	<li>Mendukung pelaksanaan program atau kampanye toko untuk meningkatkan engagement pelanggan dan daya tarik toko.</li>
	<li>Menyesuaikan strategi promosi dan event toko berdasarkan tren dan kebutuhan pelanggan. 
	 </li>
</ul>

Book Advisor Prose and Petals

Indonesia Stock Exchange (IDX) is a Self-Regulatory Organization that creates a trusted and credible financial market infrastructure to deliver a fair, orderly, and efficient market, accessible to all stakeholders through innovative products and services. Our vision is to be a competitive stock exchange with world-class credibility. We aim to develop the Indonesian capital market to bring prosperity as one of the pillars of the Indonesian economy. We also actively seek to create more impact globally by joining the World Federation of Exchanges and Sustainable Stock Exchanges. Our goal is to become a credible exchange that drives financial deepening, enabling Indonesia to become the 5th largest economy by 2045. 

Our core values, Teamwork, Integrity, Professionalism, and Service Excellence (TIPS), are set to be our DNA. This is how we live at IDX. TIPS become the spirit that leads us to strengthen collaboration, and innovation, and to continuously go above and beyond to achieve our goals. 

People play significant roles in the success of IDX, and thus we put people as our priority. Ensuring our people have nurturing and exciting working experiences, we are fully committed to developing and energizing our people by providing various development programs and opportunities to create an impact through their roles/work. We are blessed to have been awarded as one of the Best Companies to Work for in Asia for the third consecutive year in 2017, 2018, and 2019, organized by HR Asia. 

Indonesia Stock Exchange

We are looking for a highly analytical and detail-oriented professional to join our team as a Listed Companies Evaluation and Monitoring Officer. In this role, you will be responsible for evaluating listing applications, monitoring compliance of listed companies, and supporting the integrity of Indonesia’s capital market ecosystem.

This role is ideal for individuals who enjoy financial analysis, regulatory review, and working with complex corporate and capital market data.

Listed Companies Evaluation and Monitoring Officer

PT. Tempsens Asia Jaya didirikan pada tahun 2017 sebagai cabang resmi Tempsens Instrument di Indonesia. Kami berfokus pada penyediaan dan manufaktur instrumen pengukuran suhu untuk memenuhi kebutuhan industri di Indonesia dan kawasan Asia Tenggara.

Saat ini, PT. Tempsens Asia Jaya telah menjadi salah satu penyedia utama produk pengukuran suhu di Indonesia, termasuk thermocouple, RTD cable, heating element wire, dan furnace, dengan standar kualitas internasional.

PT. Tempsens Asia Jaya

Job Description:

<ol>
	<li>Mencari, memetakan, dan mengembangkan customer, segment, dan industri baru sesuai arahan yang diberikan oleh perusahaan.</li>
	<li>Menjaga hubungan bisnis yang positif terhadap existing &amp; new customer untuk memastikan kontinuitas penjualan yang baik.</li>
	<li>Melakukan demo, presentasi, negosiasi, dan pengambilan data teknis dari customer.</li>
	<li>Membuat laporan dan analisa atas aktivitas dan pencapaian sales.</li>
	<li>Melakukan customer visit dan handling untuk customer segment Oil &amp; Gas - EPC.</li>
</ol>

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